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Patient Access Manager Jobs (NOW HIRING)

ST JOHNS HEALTH

Patient Access Manager

Jackson, WY · On-site

Job Summary Manager level position to ensure patients have access to hospital services. Works to align multiple departments towards Patient Access strategic priorities, solves complex operational ...

St.John's Health

Patient Access Manager

Jackson, WY · On-site

Job Summary Manager level position to ensure patients have access to hospital services. Works to align multiple departments towards Patient Access strategic priorities, solves complex operational ...

Insight

Patient Access Manager

Chicago, IL · On-site

$65K - $80K/yr

The Manager, Patient Access is responsible for ensuring that all staff operate on an informed, integrated, efficient and independent manner. The Manager, Patient Access is expected to facilitate the ...

Insight

Patient Access Manager

Chicago, IL

$65K - $80K/yr

The Manager, Patient Access is responsible for ensuring that all staff operate on an informed, integrated, efficient and independent manner. The Manager, Patient Access is expected to facilitate the ...

Src

Patient Access Manager

Frisco, TX

Patient Access Manager Location: Frisco - Ambulatory Surgical Center Additional Posting Details: Monday - Friday 8:00am - 4:30pm Duties/Responsibilities * Defines, develops, and improves operational ...

Saint Luke's Hospital System

The Patient Access Manager is responsible for the operations of the patient access department and related patient access processes, including admissions registration, financial counseling, insurance ...

Saint Luke's Hospital of Kansas City

The Patient Access Manager is responsible for the operations of the patient access department and related patient access processes, including admissions registration, financial counseling, insurance ...

Baptist Health

Patient Access Supervisor

Paducah, KY · On-site

The Patient Access Supervisor assists the Patient Access Manager/Regional Director with tactical and operational decisions to sustain a high level of customer service and to generate optimal ...

Baptist Health

Patient Access Supervisor

Paducah, KY · On-site

The Patient Access Supervisor assists the Patient Access Manager/Regional Director with tactical and operational decisions to sustain a high level of customer service and to generate optimal ...

MUSC

Patient Access Manager

Columbia, SC · On-site

Manages two or more professional and support staff including subordinate supervisors. Typically has ... To transfer a 100 lb. patient that can not assist in the transfer requires 50 lbs. of force. For ...

CAMC Health System

Patient Access Manager

Weston, WV · On-site

... Healthcare Access Management (Required) Work Schedule: Varies Status: Full Time Regular 1.0 Location: Stonewall Jackson Memorial Hospital Location of Job: WV:Weston:Stonewall Jackson Memorial ...

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Patient Access Manager information

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How much do patient access manager jobs pay per hour?

As of Jul 20, 2026, the average hourly pay for patient access manager in the United States is $37.61, according to ZipRecruiter salary data. Most workers in this role earn between $24.28 and $37.26 per hour, depending on experience, location, and employer.

What Does a Patient Access Manager Do?

As a patient access manager, you work in a hospital, overseeing the admissions and registration department. In this role, your job duties include training new staff members, enforcing health care policies, managing patient scheduling, and addressing patient concerns. You are accountable for the accuracy of all data collected in the admissions process. In the health care industry, there are many government regulations. You must make sure that all admissions processes comply before allowing access to health care services. To become a patient access manager, you may need a bachelor’s degree in healthcare administration. However, you can find work without a degree. You also need 5 years of health care experience.

What are the key skills and qualifications needed to thrive as a Patient Access Manager, and why are they important?

To thrive as a Patient Access Manager, you need expertise in healthcare administration, revenue cycle management, and a bachelor's degree in health administration or a related field. Familiarity with hospital information systems (HIS), electronic health records (EHRs), and insurance verification platforms is essential, with certifications like CHAM (Certified Healthcare Access Manager) being advantageous. Exceptional leadership, problem-solving, and customer service skills help manage teams and ensure a positive patient experience. These skills are crucial for optimizing patient intake processes, ensuring regulatory compliance, and enhancing overall operational efficiency in healthcare settings.

What is the difference between Patient Access Manager vs Patient Registration Coordinator?

AspectPatient Access ManagerPatient Registration Coordinator
CredentialsHigh school diploma or equivalent; some roles may prefer healthcare certificationsHigh school diploma or equivalent; healthcare experience beneficial
Work EnvironmentSupervisory role overseeing registration staff in hospitals or clinicsFrontline role interacting directly with patients during registration
ResponsibilitiesManaging patient access processes, staff supervision, ensuring complianceRegistering patients, collecting data, verifying insurance

The Patient Access Manager oversees the patient registration process, supervising staff and ensuring compliance, while the Patient Registration Coordinator handles the direct registration of patients. Both roles require similar credentials but differ in scope and responsibilities within healthcare facilities.

What are some common challenges faced by Patient Access Managers, and how can they effectively address them?

Patient Access Managers often encounter challenges such as managing high patient volumes, ensuring accurate insurance verification, and maintaining compliance with healthcare regulations. Effective communication, strong organizational skills, and leveraging technology solutions can help address these issues. Building a well-trained team and fostering collaboration with clinical and administrative departments are also key to successfully navigating these challenges and ensuring a positive patient experience.

What does a Patient Access Manager do?

A Patient Access Manager oversees the administrative processes that allow patients to enter a healthcare facility, such as scheduling, registration, insurance verification, and admissions. They ensure that these processes run smoothly and efficiently, so patients have a positive experience from the moment they arrive. Patient Access Managers also supervise staff, manage patient flow, and ensure compliance with healthcare regulations and privacy laws. Their role is critical to both the operational success of the healthcare facility and the satisfaction of its patients.
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Patient Access Manager jobs near you

Patient Access Manager

IRONWOOD PHYSICIANS,P.C.

Chandler, AZ • On-site

Full-time

Medical

Posted 23 days ago

Job description

Ironwood Cancer & Research Centers is seeking an experienced Patient Access Manager for our multi-specialty oncology practice. In this role, you’ll lead front-end financial operations and drive excellence across Patient Financial Services—ensuring accurate processes, strong team performance, and a positive patient financial experience.

Key Responsibilities

Operations & Performance

  • Oversee Benefit Counseling, Insurance Verification, Patient Assistance, and Patient Access teams
  • Ensure accurate insurance verification to prevent denials
  • Audit workflows, production, and establish benchmarks/KPIs
  • Monitor collections of copays, deductibles, and patient balances at time of service
  • Maintain accurate fee schedules and cost-of-care calculations
  • Track physician adjustments and report key metrics to leadership

Leadership & Team Development

  • Lead, mentor, and develop supervisors, leads, and staff
  • Train teams and ensure processes are accurate and regularly reviewed
  • Oversee performance evaluations, coaching, and disciplinary actions
  • Promote accountability, productivity, and a high-performance culture

Quality & Patient Experience

  • Ensure financial responsibility is communicated clearly and compassionately to patients
  • Support patients by utilizing appropriate financial assistance programs
  • Maintain compliance with billing regulations, policies, and legal requirements
  • Drive a customer-focused approach across all patient interactions

Collaboration & Improvement

  • Partner with Operations and leadership to address uncollectible accounts
  • Improve financial workflows and patient access processes
  • Leverage analytics, dashboards, and audits to drive continuous improvement

Qualifications

  • 10+ years of medical billing experience
  • 5+ years of healthcare leadership experience managing PFS staff
  • Strong knowledge of accounts receivable, EOBs, insurance denials, and benefits
  • Experience with patient assistance programs and financial counseling
  • Knowledge of CPT, ICD-10, HCPCS coding and medical terminology
  • Understanding of oncology services, infusions, and specialty care billing
  • Proficiency in Microsoft Excel, reporting, and analytics
  • Experience with performance dashboards, auditing, and process improvement
  • Bachelor’s degree preferred

Why Join Us?

  • Be part of the largest private-practice cancer provider in the Valley!
  • Make a meaningful impact on patients navigating complex financial care
  • Work in a collaborative, mission-driven environment
  • Competitive benefits and growth opportunities
  • Equal Opportunity Employer

Ready to make a difference?

  • Apply today and become part of a team that’s "Changing Lives—One Patient at a Time"
  • Learn more at www.ironwoodcrc.com