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Patient Access Manager Jobs in California (NOW HIRING)

Work in collaboration with the District Patient Access Manager and Director for making recommendations to the Patient Access Leadership Team for resolution and elimination of issues and obstacles ...

Supervisor Patient Access

Poway, CA · On-site

$27.16 - $40.79/hr

Work in collaboration with the District Patient Access Manager and Director for making recommendations to the Patient Access Leadership Team for resolution and elimination of issues and obstacles ...

We are seeking a strong Patient Access Manager with hospital-based Admitting experience to support and lead front-end operations across hospital admitting, ETC registration, and workflow optimization.

We are seeking a strong Patient Access Manager with hospital-based Admitting experience to support and lead front-end operations across hospital admitting, ETC registration, and workflow optimization.

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Patient Access Manager information

See California salary details

$16

$37

$94

How much do patient access manager jobs pay per hour?

As of Aug 27, 2026, the average hourly pay for patient access manager in California is $37.12, according to ZipRecruiter salary data. Most workers in this role earn between $23.94 and $36.78 per hour, depending on experience, location, and employer.

What does a patient access manager do?

As a patient access manager, you work in a hospital, overseeing the admissions and registration department. In this role, your job duties include training new staff members, enforcing health care policies, managing patient scheduling, and addressing patient concerns. You are accountable for the accuracy of all data collected in the admissions process. In the health care industry, there are many government regulations. You must make sure that all admissions processes comply before allowing access to health care services. To become a patient access manager, you may need a bachelor’s degree in healthcare administration. However, you can find work without a degree. You also need 5 years of health care experience.

What does a patient access manager do?

A Patient Access Manager oversees the administrative processes that allow patients to enter a healthcare facility, such as scheduling, registration, insurance verification, and admissions. They ensure that these processes run smoothly and efficiently, so patients have a positive experience from the moment they arrive. Patient Access Managers also supervise staff, manage patient flow, and ensure compliance with healthcare regulations and privacy laws. Their role is critical to both the operational success of the healthcare facility and the satisfaction of its patients.

What are the key skills and qualifications needed to thrive as a patient access manager, and why are they important?

To thrive as a Patient Access Manager, you need expertise in healthcare administration, revenue cycle management, and a bachelor's degree in health administration or a related field. Familiarity with hospital information systems (HIS), electronic health records (EHRs), and insurance verification platforms is essential, with certifications like CHAM (Certified Healthcare Access Manager) being advantageous. Exceptional leadership, problem-solving, and customer service skills help manage teams and ensure a positive patient experience. These skills are crucial for optimizing patient intake processes, ensuring regulatory compliance, and enhancing overall operational efficiency in healthcare settings.

What are some common challenges faced by patient access managers, and how can they effectively address them?

Patient Access Managers often encounter challenges such as managing high patient volumes, ensuring accurate insurance verification, and maintaining compliance with healthcare regulations. Effective communication, strong organizational skills, and leveraging technology solutions can help address these issues. Building a well-trained team and fostering collaboration with clinical and administrative departments are also key to successfully navigating these challenges and ensuring a positive patient experience.

What is the difference between Patient Access Manager vs Patient Registration Coordinator?

AspectPatient Access ManagerPatient Registration Coordinator
CredentialsHigh school diploma or equivalent; some roles may prefer healthcare certificationsHigh school diploma or equivalent; healthcare experience beneficial
Work EnvironmentSupervisory role overseeing registration staff in hospitals or clinicsFrontline role interacting directly with patients during registration
ResponsibilitiesManaging patient access processes, staff supervision, ensuring complianceRegistering patients, collecting data, verifying insurance

The Patient Access Manager oversees the patient registration process, supervising staff and ensuring compliance, while the Patient Registration Coordinator handles the direct registration of patients. Both roles require similar credentials but differ in scope and responsibilities within healthcare facilities.

What are the most commonly searched types of Patient Access jobs in California?

The most popular types of Patient Access jobs in California are:

What cities in California are hiring for Patient Access Manager jobs?

Cities in California with the most Patient Access Manager job openings:

Infographic showing various Patient Access Manager job openings in California as of August 2026, with employment types broken down into 90% Full Time, 9% Part Time, and 1% Contract. Highlights an 81% Physical, 2% Hybrid, and 17% Remote job distribution, with an average salary of $77,201 per year, or $37.1 per hour.

Supervisor Patient Access

Poway, CA • On-site


Palomar Health

8.2

Company rating: 8.2 out of 10

Based on 16 frontline employees who took The Breakroom Quiz

People enjoy working here

Good employer

Respectful managers


$40.79/hr

Full-time

PTO

Re-posted 6 days ago


Job description

Department:

Patient Access

Union:

Shift:

8-hour Shift - Evening (United States of America)

Hours Per Pay Period:

80

Job Description:

Pay range: $ 27.16 - $40.79

Responsible for facilitating the operations of both on-site and off-site patient access for Palomar Health facilities. Responsible for overseeing the registration functions to comply with the efficiency of admission and discharge of patients and to maximize the facilities revenue position in relation to patient access. Responsible for facilitating the resolution of all customer service issues in a timely and professional manner. Ensure patient access staff members develop and maintain a thorough knowledge of the various systems utilized by Patient Access Services. Responsible for organizing and supervising all work performed by the team. Responsible each month to supervise root cause analysis of any issues or obstacles that prevent timely admissions and discharges within the facilities and assimilate the data into readable and useful tools for analysis. Work in collaboration with the District Patient Access Manager and Director for making recommendations to the Patient Access Leadership Team for resolution and elimination of issues and obstacles where possible. Work in collaboration with all departments and units in the revenue cycle to appropriately communicate issues and/or barriers, and to formulate work plans for resolution each month of the trended issues. Generates, provides data validation and quality assurance of appropriate monthly Patient Access reports that are distributed to the organization and is knowledgeable of the contents and can provide information and answer questions when necessary. Work with the District Patient Access Manager and Director to monitor department established key performance indicators and work with all patient access staff to understand the importance of maintaining and achieving the indicators. Provide insight into departmental improvements to obtain the key performance indicators. Work with the Manager, Main Registration and Patient Placement to ensure all patient access processes are in compliance with regulatory guidelines. Provide training and competency evaluations of team members as it relates to specific job functions and responsibilities. Complete employee schedules and PTO requests. Complete employee performance evaluations.
Speak and read English at a level that is sufficient to satisfactorily perform the essential functions of the position. Knowledge of standard office equipment (i.e., calculator, fax, photocopier) and personal computer and computer software skills (i.e., MS Windows, Excel, Access, Word, PowerPoint, internet, e-mail). Windows computer skills including proficient use of keyboarding, use of mouse or keys for functions such as selecting items, use of drop down menus, scroll bars, opening folders, copying and similar operations required upon employment or within the 1st two weeks of employment to perform the essential functions of the job. Performs other duties as assigned. Follows Palomar Health rules, policies, procedures, applicable laws and standards. Carries out the mission, vision, and quality commitment of Palomar Health.

Job Requirements

Minimum Education:Associate's Degree or completion within two years of hire or combination of college education and certification (CHAM or equivalent certification)

Preferred Education:Bachelor's Degree in Healthcare or Business related field

Preferred Experience: 2 years Patient Access or related experience with equivalent combination of education and experience
- 2 years lead/supervisor or management experience
Advanced use of Excel, Word and PowerPoint

Preferred Experience: 3+ years of Patient Access and Patient Financial Services experience
- 3 years lead/supervisor or management experience

Required Certification:Not Applicable

Preferred Certification:Certified Healthcare Access Associate (CHAA) or Certified Healthcare Access Manager (CHAM)

Required License: Valid Driver's License

Preferred License: Not Applicable

We are an equal opportunity employer and do not discriminate against applicants or employees based on race, color, gender, religion, creed, national origin, ancestry, age, disability, sexual orientation, marital status or any other characteristic protected by law.


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