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Lead Patient Service Representative Jobs in California

Synergy Direct LLC

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Patient Service Representative

Beverly Hills, CA · On-site

$25/hr

The Patient Service Representative will be responsible for: * Serving as the primary point of contact for patients in person and by phone * Greeting patients, assisting with concerns, and escalating ...

Synergy Direct LLC

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Patient Service Representative

Pomona, CA · On-site

$23/hr

The Patient Service Representative will be responsible for: * Serving as the primary point of contact for patients in person and by phone * Greeting patients, assisting with concerns, and escalating ...

ZOLL LifeVest

Patient Service Representative

Vacaville, CA · On-site

$19.75 - $25.25/hr

Patient Service Representative (PSR) Remote independent contract worker position Competitive fee for service Flexibility - work around your schedule Lifesaving medical technology The Cardiac ...

ZOLL LifeVest

Patient Service Representative

Fairfield, CA · On-site

$17.75 - $22.75/hr

Patient Service Representative (PSR) Remote independent contract worker position Competitive fee for service Flexibility - work around your schedule Lifesaving medical technology The Cardiac ...

ZOLL LifeVest

Patient Service Representative

Santa Rosa, CA · On-site

$19.25 - $24.25/hr

Patient Service Representative (PSR) Remote independent contract worker position Competitive fee for service Flexibility - work around your schedule Lifesaving medical technology The Cardiac ...

ZOLL LifeVest

Patient Service Representative

San Jose, CA · On-site

$20.50 - $26/hr

Patient Service Representative (PSR) Remote independent contract worker position Competitive fee for service Flexibility - work around your schedule Lifesaving medical technology The Cardiac ...

ZOLL LifeVest

Patient Service Representative

San Jose, CA · On-site

$20.50 - $26/hr

Patient Service Representative (PSR) Remote independent contract worker position Competitive fee for service Flexibility - work around your schedule Lifesaving medical technology The Cardiac ...

ZOLL LifeVest

Patient Service Representative

Santa Rosa, CA · On-site

$19.25 - $24.25/hr

Patient Service Representative (PSR) Remote independent contract worker position Competitive fee for service Flexibility - work around your schedule Lifesaving medical technology The Cardiac ...

ZOLL LifeVest

Patient Service Representative

Fairfield, CA · On-site

$17.75 - $22.75/hr

Patient Service Representative (PSR) Remote independent contract worker position Competitive fee for service Flexibility - work around your schedule Lifesaving medical technology The Cardiac ...

ZOLL LifeVest

Patient Service Representative

Vacaville, CA · On-site

$19.75 - $25.25/hr

Patient Service Representative (PSR) Remote independent contract worker position Competitive fee for service Flexibility - work around your schedule Lifesaving medical technology The Cardiac ...

ZOLL LifeVest

Patient Service Representative

Santa Clara, CA · On-site

$20.50 - $26.25/hr

Patient Service Representative (PSR) Summary Description: ZOLL, manufacturer of the LifeVest wearable defibrillator, is seeking a Patient Service Representatives as an independent contract worker to ...

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All JobsLead Patient Service Representative JobsLead Patient Service Representative Jobs in California

Lead Patient Service Representative information

See California salary details

$13

$19

$26

How much do lead patient service representative jobs pay per hour?

As of Sep 3, 2026, the average hourly pay for lead patient service representative in California is $19.49, according to ZipRecruiter salary data. Most workers in this role earn between $16.59 and $21.11 per hour, depending on experience, location, and employer.

What are the typical daily responsibilities of a lead patient service representative?

As a Lead Patient Service Representative, your daily responsibilities include overseeing front desk operations, guiding and supporting a team of patient service representatives, and ensuring all patient interactions are handled professionally and efficiently. You'll coordinate schedules, resolve escalated patient concerns, verify insurance and registration details, and help train new staff members. Additionally, you may work closely with clinical teams, billing departments, and management to maintain consistent workflows and uphold service standards. Your role is pivotal in fostering a welcoming environment and ensuring smooth administrative operations within the healthcare facility.

What are the key skills and qualifications needed to thrive in the lead patient service representative position, and why are they important?

A Lead Patient Service Representative oversees front desk operations in a healthcare setting, ensuring efficient patient check-ins, scheduling, and customer service. They support and train patient service staff, handle escalated patient concerns, and coordinate administrative tasks to improve workflow. This role requires strong communication, leadership, and organizational skills to maintain a smooth patient experience and support the healthcare team.

What does a lead patient service representative do?

A lead patient service representative oversees front-desk operations in healthcare settings, manages patient scheduling, verifies insurance information, and ensures excellent customer service. They often train and supervise other representatives, use electronic health record (EHR) systems, and handle patient inquiries to facilitate smooth office workflow.

What are popular job titles related to Lead Patient Service Representative jobs in California?

For Lead Patient Service Representative jobs in California, the most frequently searched job titles are:

What job categories do people searching Lead Patient Service Representative jobs in California look for?

The top searched job categories for Lead Patient Service Representative jobs in California are:

What cities in California are hiring for Lead Patient Service Representative jobs?

Cities in California with the most Lead Patient Service Representative job openings:

Lead Patient Service Representative jobs near you
Infographic showing various Lead Patient Service Representative job openings in California as of August 2026, with employment types broken down into 74% Full Time, 13% Temporary, and 13% Contract. Highlights an 100% In-person job distribution, with an average salary of $40,535 per year, or $19.5 per hour.

Lead Patient Service Rep - Congress (Pasadena)

Cedars Sinai

Pasadena, CA

$19.25 - $24.50/hr

Full-time

Re-posted 13 days ago

Cedars-Sinai rating

8.6

Company rating: 8.6 out of 10

Based on 131 frontline employees who took The Breakroom Quiz

42nd of 1,064 rated hospitals

Job description

The Lead Patient Service Representative functions as an administrative team lead for the office. This position supports the physician and nursing staff in the delivery of health care by performing a range of administrative related tasks to maintain a smooth and efficient front office workflow. This position also assists with providing a review of Patient Service Representative administrative skills, assessing the workflow of administrative staff and monitoring staff/scheduling coverage.

Duties and Responsibilities:

  • Leads huddles to supervise, assess and evaluate department workflow.
  • Provides orientation and training for administrative staff.
  • Provides assistance in tracking and monitoring policies and other department specific data for safeguarding organization resources and monitoring of patient refunds.
  • Manages the patient care flow and assists with overseeing CS-Link message pools.
  • Monitors and assesses administrative workflows, performs observations of staff skills and performance abilities using designated evaluation and observation tools, provides suggestions for opportunities to improve and assists the Supervisor with the preparation, documentation and make recommendations related to corrective actions.
  • Manages the physicians' master schedules and coordinates all schedule changes, teaches staff accordingly, and makes recommendations for schedule improvements.
  • Provides assistant to patients by explaining policies, procedures, or services using administrative knowledge and direct inquiries or complaints to appropriate medical staff members, administrative staff, insurance plans, and other departments to ensure satisfactory resolution.
  • Assists with administrative support activities to address physician and staff concerns such as facilities management, patient billing, utilization management, quality management, risk management, human resources, and payroll.
  • Handles patient and provider correspondence.
  • Processes and documents referrals and authorizations for patients.
  • Provides assistance in administrative quality assurance measures and adheres to all infection prevention standards.
  • Assists as a chaperon when needed upon completion of the required Chaperon Training.

Education:

High school diploma/GED preferred.

Experience: 

Five (5) years of Patient Service Representative or Medical Assistant experience in an outpatient medical office setting required.

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