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Partner Implementation Manager Jobs (NOW HIRING)

Multitude Insights

Implementation Manager

New York, NY · On-site +1

The Role Multitude Insights is hiring an Implementation Lead to own the onboarding and activation experience for new agency partners. This is not a pure project management role - we're looking for ...

Dealpath

Implementation Manager

New York, NY

$117K - $127K/yr

As an Implementation Manager you will play a critical role in collecting and analyzing new customer ... Able to effectively partner, collaborate, and communicate with technical and non-technical ...

Onbe

Implementation Manager

Plano, TX · On-site

... with partners around the globe! Summary: The Implementations Manager is responsible for the ... execution of high-quality, active and timely client onboarding procedures from the kick-off to ...

Onbe

Implementation Manager

Plano, TX · On-site

The Implementations Manager is responsible for the execution of high-quality, active and timely ... considering all partner perspectives and capabilities, and fueling the power of internal ...

Self Bill Pro

Implementation Manager

Clermont, FL · On-site +1

$80K - $90K/yr

Coordinate effectively with internal teams and external partners (clients, carriers) to ensure ... implementation. Qualifications: * 4+ years managing a portfolio of concurrent projects with both ...

Onbe

Implementation Manager

Conshohocken, PA · On-site

The Implementations Manager is responsible for the execution of high-quality, active and timely ... considering all partner perspectives and capabilities, and fueling the power of internal ...

Dealpath

Implementation Manager

San Francisco, CA · On-site

$117K - $127K/yr

As an Implementation Manager you will play a critical role in collecting and analyzing new customer ... Able to effectively partner, collaborate, and communicate with technical and non-technical ...

Dealpath

Implementation Manager

New York, NY · On-site

$117K - $127K/yr

As an Implementation Manager you will play a critical role in collecting and analyzing new customer ... Able to effectively partner, collaborate, and communicate with technical and non-technical ...

AssistIQ

Implementation Manager

Columbus, OH · On-site

About the Role In the role of Implementation Manager, you'll deploy AssistIQ's software across ... Partnering with the internal Product team to outline customer needs. * Completing on-site training ...

AssistIQ

Implementation Manager

Minneapolis, MN · Remote

About the Role In the role of Implementation Manager, you'll deploy AssistIQ's software across ... Partnering with the internal Product team to outline customer needs. * Completing on-site training ...

Connecteam

Client Onboarding Manager

New York, NY · On-site

About The Role The Onboarding Manager guides new customers who come from a partnership, through the implementation of Connecteam, from initial handoff and kickoff through a successful payroll launch.

Conservice

Implementation Manager

River Heights, UT · Remote

You will leverage administrative support, ISP partner management, and cross-functional ... Implementation Team Lead / Director of Professional Services Core Objectives & Responsibilities

Canvas Medical

Implementation Manager

The Implementation Manager will lead new customers through the adoption process of the Canvas ... Partner with client clinical and operational leaders to design and implement workflows aligned to ...

AssistIQ

Implementation Manager

Chicago, IL

About the Role In the role of Implementation Manager, you'll deploy AssistIQ's software across ... Partnering with the internal Product team to outline customer needs. * Completing on-site training ...

AssistIQ

Implementation Manager

Kansas City, MO · On-site

About the Role In the role of Implementation Manager, you'll deploy AssistIQ's software across ... Partnering with the internal Product team to outline customer needs. * Completing on-site training ...

Onbe

Implementation Manager

Buffalo Grove, IL · On-site

... with partners around the globe! Summary: The Implementations Manager is responsible for the ... execution of high-quality, active and timely client onboarding procedures from the kick-off to ...

Campfire Software, Inc

Implementation Manager

New York, NY · On-site

$100K - $140K/yr

Implementation Managers own the entire implementation process, including kickoff, configuration ... Partner with Product, Engineering, and Customer Experience teams to resolve technical or workflow ...

Onbe

Implementation Manager

Conshohocken, PA · On-site

... with partners around the globe! Summary: The Implementations Manager is responsible for the ... execution of high-quality, active and timely client onboarding procedures from the kick-off to ...

FourKites

Implementation Manager

Chicago, IL

As an Implementation Manager at FourKites, you will serve as the strategic orchestrator behind ... You will partner with internal relationship stakeholders including Sales and Customer Success to ...

Confido

Implementation Manager

New York, NY · On-site

$150K - $190K/yr

Partner with Sales on pre-sales scoping calls to set realistic timelines and surface implementation ... Proven ability to manage multiple simultaneous projects with competing priorities, stakeholders ...

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Partner Implementation Manager information

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How much do partner implementation manager jobs pay per year?

As of Aug 10, 2026, the average yearly pay for partner implementation manager in the United States is $103,518.00, according to ZipRecruiter salary data. Most workers in this role earn between $75,500.00 and $121,000.00 per year, depending on experience, location, and employer.

What is a partner implementation manager?

A Partner Implementation Manager is a professional responsible for managing and overseeing the onboarding and integration of business partners, such as vendors or clients, into a company's systems, products, or services. They coordinate project timelines, communicate requirements, and ensure a smooth transition and successful partnership launch. This role typically involves working cross-functionally with sales, product, and technical teams to deliver customized solutions that meet both the company's and the partner's needs.

What is the difference between Partner Implementation Manager vs Customer Success Manager?

AspectPartner Implementation ManagerCustomer Success Manager
Primary FocusImplementing partner integrations and onboardingEnsuring customer satisfaction and retention
Work EnvironmentCollaborates with partners and internal teams during onboardingWorks directly with end customers post-sale
Required SkillsTechnical knowledge, project management, communicationRelationship management, communication, problem-solving

The Partner Implementation Manager primarily focuses on onboarding and integrating partners into the company's ecosystem, ensuring smooth collaboration. In contrast, the Customer Success Manager concentrates on maintaining ongoing customer relationships and satisfaction. While both roles require strong communication skills, the Implementation Manager is more technical and project-oriented, whereas the Customer Success Manager emphasizes relationship building and retention.

What are common challenges faced by partner implementation managers during the onboarding of new partners?

Partner Implementation Managers often encounter challenges such as aligning expectations between internal teams and external partners, managing project timelines, and addressing technical integration issues. They must coordinate with multiple stakeholders, including product, engineering, and support teams, to ensure a smooth onboarding process. Clear communication, proactive problem-solving, and adaptability are key to overcoming these hurdles and building strong, long-term partnerships.

What skills and qualifications are needed to thrive as a partner implementation manager?

To thrive as a Partner Implementation Manager, you need strong project management skills, experience with client onboarding, and a background in business or technology, often supported by a relevant degree. Familiarity with CRM software, project management tools like Asana or Jira, and integration platforms is typically required. Excellent communication, problem-solving abilities, and relationship-building skills help you navigate partner needs and drive successful implementations. These skills are crucial for ensuring smooth partner onboarding, fostering client satisfaction, and achieving organizational goals.
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What cities are hiring for Partner Implementation Manager jobs? Cities with the most Partner Implementation Manager job openings:
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Partner Implementation Manager jobs near you
Infographic showing various Partner Implementation Manager job openings in the United States as of August 2026, with employment types broken down into 88% Full Time, 11% Part Time, and 1% Contract. Highlights an 85% Physical, 2% Hybrid, and 13% Remote job distribution, with an average salary of $103,518 per year, or $49.8 per hour.

Implementation Manager

Multitude Insights

New York, NY • On-site, Remote

Full-time

Re-posted 20 days ago

Job description

About Multitude Insights
Multitude Insights builds modern tools for public safety agencies. Our flagship product, BLTN, transforms siloed law-enforcement bulletins and investigative intel into a searchable, AI-powered network that connects cities, counties, and states. Agencies use BLTN to create, share, and link critical information in real time - surfacing patterns analysts often miss and accelerating case resolution across jurisdictions.
We're backed by top-tier investors and expanding nationwide, with customers from Boston to Seattle to Orange County. Our mission is simple: give law enforcement the clarity and confidence they need to protect the public. We turn information into awareness - and awareness into action.
If you want to build category-defining technology that directly impacts community safety - and join a team on a hyper-growth trajectory - this is the place to do the most meaningful work of your career.
The Role
Multitude Insights is hiring an Implementation Lead to own the onboarding and activation experience for new agency partners. This is not a pure project management role - we're looking for someone who can both coordinate the work and help execute it.
You'll lead agencies from kickoff through go-live, helping configure our platform using tools built by our Engineering team, guiding change management, supporting training, and ensuring customers successfully adopt BLTN as part of their daily workflows.
This is a foundational role on an early team. We're looking for someone with a builder mindset who is excited to create the systems, playbooks, and implementation infrastructure that will scale with the company over time.
Implementation at Multitude is core to customer success. Your job is to ensure agencies get up and running quickly, realize value fast, and become long-term partners.
Responsibilities
  • Lead End-to-End Implementations
    • Own the onboarding and implementation process from kickoff through go-live and stabilization.
    • Manage project timelines, milestones, stakeholder communication, and execution across internal and external teams.
    • Coordinate and drive implementation workstreams while also handling portions of the work directly.
    • Configure customer environments using internal tools and workflows developed by Engineering.
    • Ensure implementations stay on track, within scope, and deliver a strong customer experience.
  • Drive Customer Adoption & Change Management
    • Conduct current state workflow assessments and technical scoping conversations to understand how agencies operate and where BLTN fits.
    • Document current state workflows and develop future state workflow maps that define how agencies will use BLTN in practice.
    • Guide customers through change management and adoption challenges.
    • Collaborate with Customer Success Managers to deliver onboarding sessions, training, and enablement for end users and administrators, with shared accountability for equipping agencies to use BLTN independently
    • Act as a trusted partner to agency leadership, operators, and IT stakeholders throughout implementation.
  • Build the Implementation Function
    • Create scalable implementation playbooks, templates, processes, and best practices.
    • Capture lessons learned and continuously improve how Multitude deploys customers.
    • Help define the systems and operational infrastructure needed to scale implementations over time.
    • Track implementation outcomes and identify ways to improve onboarding speed, adoption, and customer satisfaction.
  • Collaborate Cross-Functionally
    • Partner closely with Product, Engineering, and Customer Success to ensure successful customer launches.
    • Translate customer needs and implementation feedback into actionable internal requests.
    • Identify implementation risks early and help drive resolution across teams.
    • Provide frontline customer insight that informs product and operational improvements.

Qualifications
  • 6+ years of experience in implementation, onboarding, customer operations, project management, or customer success within SaaS, gov-tech, or a similar environment.
  • Experience managing complex customer implementations with multiple stakeholders.
  • Demonstrated ability to manage multiple concurrent implementations or projects simultaneously without sacrificing quality or customer experience
  • Strong project management and organizational skills, with the ability to drive execution independently.
  • Comfortable being hands-on - not just tracking work, but actively contributing to implementation and configuration tasks.
  • Experience leading customer onboarding, training, or change management initiatives.
  • Excellent communication skills and ability to build trust with customers.
  • Builder mindset with comfort operating in ambiguity and creating structure from scratch.
  • Ability to balance speed, organization, and customer experience in a fast-moving environment.
  • Experience in gov-tech, public sector technology, or law enforcement-adjacent environments is highly preferred.
  • Experience working in startup or early-stage environments is a plus.
  • Comfortable working in a fully remote environment.
  • What Success Looks Like
    • Agencies launch smoothly and quickly.
    • Customers adopt BLTN as part of their core workflows.
    • Implementation processes become repeatable and scalable.
    • Customer trust and retention strengthen over time.
    • The implementation function evolves into a strategic advantage for the company.
  • Leadership & Competencies
    • Builder's mindset-comfortable creating structure from scratch.
    • Strategic operator who moves quickly while knowing what scales.
    • Proactive, data-driven, and high-ownership.
    • Executive presence and ability to serve as a trusted advisor internally and externally.
    • Aligned with our core values: Trust, Duty, Urgency.

Apply