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Partner Implementation Manager Jobs in Colorado (NOW HIRING)

Procare Solutions

Implementation Manager

Denver, CO · On-site

$60K - $70K/yr

Over 40,000 satisfied customers have chosen Procare Solutions as their trusted partner in providing exceptional care for young minds. A Little About the Role The Implementation Manager is responsible ...

Invoca

Implementation Manager

Denver, CO · Remote

As an Implementation Manager, you will lead the successful deployment of Invoca's industry-leading ... Partner with Sales, Sales Engineering, Product and Customer Success to ensure smooth handoffs and ...

Rsli

Client Implementation Manager

Englewood, CO · On-site

$68K - $85K/yr

Develop and maintain cooperative partnerships with Administrative Office Departments and work ... Collaborates with team members and management in recommending and implementing improvement ...

McKesson

Senior Implementation Manager

Denver, CO · On-site

McKesson partners with pharmaceutical manufacturers, providers, pharmacies, governments, and other ... Critical Skills * 7+years of program management experience (retail healthcare setting preferred)

Crowe LLP

NetSuite Implementation Manager

Denver, CO · On-site

About the Role Crowe seeks a NetSuite Implementation Manager to lead ERP implementations for ... You will partner with client leaders across finance, operations, supply chain, warehouse, and ...

TRACKVIA INC

Implementation Lead

Denver, CO · On-site

$90K - $110K/yr

Support capacity forecasting, resource allocation, and utilization planning in partnership with the Implementation Manager * Coordinate across time zones to support global clients and align internal ...

OrthoFi, Inc.

Training & Implementation Lead

Denver, CO · On-site +1

$60K - $75K/yr

... partnering with orthodontists and staff to ensure they are successful. OrthoFi trainers manage the entire end-to-end implementation, aligning key stakeholders, scheduling, following project plans ...

Actionstep

Manager, Partner Operations

Denver, CO · On-site

Support the team in managing partner accountability, delivery risks, operational blockers, and implementation-related challenges. Build strong working relationships with partners and internal ...

Actionstep

Manager, Partner Operations

Denver, CO · On-site +1

... implementation-related challenges. • Build strong working relationships with partners and ... manage difficult conversations, escalations, and competing priorities professionally. • ...

Karbon

Implementation Specialist

Denver, CO · Remote

Manage end-to-end implementation projects for small to mid-sized accounts, building and maintaining ... Partner primarily with firm administrators and key users to align priorities, clarify ...

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Partner Implementation Manager information

What is a Partner Implementation Manager?

A Partner Implementation Manager is a professional responsible for managing and overseeing the onboarding and integration of business partners, such as vendors or clients, into a company's systems, products, or services. They coordinate project timelines, communicate requirements, and ensure a smooth transition and successful partnership launch. This role typically involves working cross-functionally with sales, product, and technical teams to deliver customized solutions that meet both the company's and the partner's needs.

What is the difference between Partner Implementation Manager vs Customer Success Manager?

AspectPartner Implementation ManagerCustomer Success Manager
Primary FocusImplementing partner integrations and onboardingEnsuring customer satisfaction and retention
Work EnvironmentCollaborates with partners and internal teams during onboardingWorks directly with end customers post-sale
Required SkillsTechnical knowledge, project management, communicationRelationship management, communication, problem-solving

The Partner Implementation Manager primarily focuses on onboarding and integrating partners into the company's ecosystem, ensuring smooth collaboration. In contrast, the Customer Success Manager concentrates on maintaining ongoing customer relationships and satisfaction. While both roles require strong communication skills, the Implementation Manager is more technical and project-oriented, whereas the Customer Success Manager emphasizes relationship building and retention.

What are some common challenges faced by Partner Implementation Managers during the onboarding of new partners?

Partner Implementation Managers often encounter challenges such as aligning expectations between internal teams and external partners, managing project timelines, and addressing technical integration issues. They must coordinate with multiple stakeholders, including product, engineering, and support teams, to ensure a smooth onboarding process. Clear communication, proactive problem-solving, and adaptability are key to overcoming these hurdles and building strong, long-term partnerships.

What are the key skills and qualifications needed to thrive as a Partner Implementation Manager, and why are they important?

To thrive as a Partner Implementation Manager, you need strong project management skills, experience with client onboarding, and a background in business or technology, often supported by a relevant degree. Familiarity with CRM software, project management tools like Asana or Jira, and integration platforms is typically required. Excellent communication, problem-solving abilities, and relationship-building skills help you navigate partner needs and drive successful implementations. These skills are crucial for ensuring smooth partner onboarding, fostering client satisfaction, and achieving organizational goals.
What are popular job titles related to Partner Implementation Manager jobs in Colorado? For Partner Implementation Manager jobs in Colorado, the most frequently searched job titles are:
What job categories do people searching Partner Implementation Manager jobs in Colorado look for? The top searched job categories for Partner Implementation Manager jobs in Colorado are:
What cities in Colorado are hiring for Partner Implementation Manager jobs? Cities in Colorado with the most Partner Implementation Manager job openings:
Partner Implementation Manager jobs near you
Implementation Manager

Implementation Manager

Procare Solutions

Denver, CO • On-site

$60K - $70K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 10 days ago

Key responsibilities

  • Coordinate and schedule new customer training appointments and onboarding activities for Procare's software implementation.

  • Train and coach users through software consultation calls to effectively use the software functionality as it relates to customer billing strategy.

  • Serve as the customer relationship manager throughout software implementation, including responding to customer inquiries and arranging support as needed.

Job description

About Procare
For over 30 years, Procare Solutions has been dedicated to empowering early childhood educators by providing products and services that enable them to focus on the care, safety and education of children. We recognize the responsibility that comes with nurturing and educating children, which is why our child care management solutions are designed to automate business processes, help ensure safety and compliance, communicate with families and provide educational resources and training to help teachers and children thrive.
Over 40,000 satisfied customers have chosen Procare Solutions as their trusted partner in providing exceptional care for young minds.
A Little About the Role
The Implementation Manager is responsible for new customer onboarding and engagement related to the implementation of Procare's software. Day-to-day responsibilities include coordinating/scheduling new customer training appointments, training activities, customer follow-up, responding to customer inquiries and arranging customer support as needed.
What you'll do:
  • Serve as the customer relationship manager throughout software implementation.
  • Timely engagement with customers to schedule and complete onboarding of Procare's software.
  • Train and coach users, through software consultation calls, how to effectively use the software functionality as it relates to customer billing strategy
  • Ensure clarity around planning and executing customer rollout of software
  • Drive adoption of key features and benefits to ensure customer retention
  • Work interdepartmentally to facilitate customer implementation and or support needs to remove barriers to software utilization
  • Share customer feedback around feature/product enhancements that would meet needs and/or drive increased processing volume
  • Drive individual and team metrics to maximize customer adoption
  • Assist with special projects as needed

Our ideal candidate will have:
  • 3+ years' professional relevant experience, financial services or fintech, or in the
    software industry - sales and training is a plus
  • Bachelor's degree or combination of education and relevant experience
  • Relevant certifications will be considered also
  • Experience assisting new customers with implementation of software
  • Knowledge of Payment Operations industry, products, and services
  • Strong focus on customer success
  • Ability to train, coach, and influence customer use of software
  • Excellent verbal and written communication skills
  • Excellent organizational skills, attention to detail, and time management
  • Strong analytical and problem-solving skills
  • Ability to work with cross-functional and remote teams
  • Proficient with Microsoft Office and other business applications
  • Energy, passion, and imagination. You will be challenged and will also have an opportunity to make a difference for children, families and early childhood educators.

Physical Requirements:
  • This position works most of the time in a fixed office location and may involve sitting and/or standing for prolonged periods
  • Frequently required to communicate verbally and in writing (mostly email) with customers, prospects, and other employees
  • Use of computer, telephone, and other office equipment for the greater part of the workday
  • Occasional travel may be required for this position

Why Procare?
  • Excellent comprehensive benefits packages including: medical, dental, & vision plans
  • HSA option with employer contributions
  • Vacation time, holidays, sick days, volunteer & personal days
  • 401K Plan with employer match and immediate vesting
  • Employee Stock Purchase Plan
  • Employee Discount Program
  • Medical, Dependent Care, and Transportation FSA Plans
  • Company paid Short and Long-Term disability and Life Insurance
  • RTD EcoPass for all Denver employees
  • Tuition Reimbursement and continued Professional Development
  • Fast paced, high energy workplace environment in prime downtown location
  • Regular company provided meals

Salary
$60,000 - $70,000/year DOE
Location
This position can be based in our Denver, CO or our Atlanta, GA office. We are currently in a hybrid in-office/remote working model based on business needs. Candidates must be willing and able to work from the office a minimum of 3 days per week.

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