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Partner Implementation Manager Jobs in Colorado (NOW HIRING)

Manage end-to-end implementation projects for small to mid-sized accounts, building and maintaining ... Partner primarily with firm administrators and key users to align priorities, clarify ...

Partner with Engineering to resolve technical issues and improve implementation processes. Customer ... Ability to manage multiple customer implementations simultaneously. Preferred Qualifications

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Manager, Strategic Partnerships

Denver, CO ยท On-site

$84K - $85K/yr

Partnership Implementation: Oversee and ensure the viability of early-stage partnership integration ... Direct line management and development of analyst team with responsibility for their ongoing ...

Overview Our partner managers strengthen relationships with systems integrators and business ... Prospect, develop, and implement location strategies to and with partner organizations. Maintain a ...

Implementing effective security protocols to always ensure the ongoing safety of both our employees ... Minimum 3-5 years of years of experience in a managerial role, General Manager experience preferred

Implementing effective security protocols to always ensure the ongoing safety of both our employees ... Minimum 3-5 years of years of experience in a managerial role, General Manager experience preferred

Partner Manager - Natural Resources

Denver, CO ยท On-site

$81K - $139K/yr

Overview Our partner managers strengthen relationships with systems integrators and business ... Prospect, develop, and implement location strategies to and with partner organizations. Maintain a ...

Managing Partner

Parker, CO ยท On-site

$80K/yr

Prepare weekly manager meetings, providing direction for restaurant operations and delegate ... Maximize the business potential of the restaurant through community involvement, implementing ...

Support the team in managing partner accountability, delivery risks, operational blockers, and implementation-related challenges. Build strong working relationships with partners and internal ...

Manufacturing Employee Success Partner

Brighton, CO ยท On-site

$124K/yr

Partner with People Team Leaders and Leadership to create pragmatic, strategy aligned HR strategies ... Develop and implement programs that will drive positive change and impact * Guide managers on ...

Manufacturing Employee Success Partner

Brighton, CO ยท On-site

$124K/yr

Partner with People Team Leaders and Leadership to create pragmatic, strategy aligned HR strategies ... Develop and implement programs that will drive positive change and impact * Guide managers on ...

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Partner Implementation Manager information

What is a Partner Implementation Manager?

A Partner Implementation Manager is a professional responsible for managing and overseeing the onboarding and integration of business partners, such as vendors or clients, into a company's systems, products, or services. They coordinate project timelines, communicate requirements, and ensure a smooth transition and successful partnership launch. This role typically involves working cross-functionally with sales, product, and technical teams to deliver customized solutions that meet both the company's and the partner's needs.

What is the difference between Partner Implementation Manager vs Customer Success Manager?

AspectPartner Implementation ManagerCustomer Success Manager
Primary FocusImplementing partner integrations and onboardingEnsuring customer satisfaction and retention
Work EnvironmentCollaborates with partners and internal teams during onboardingWorks directly with end customers post-sale
Required SkillsTechnical knowledge, project management, communicationRelationship management, communication, problem-solving

The Partner Implementation Manager primarily focuses on onboarding and integrating partners into the company's ecosystem, ensuring smooth collaboration. In contrast, the Customer Success Manager concentrates on maintaining ongoing customer relationships and satisfaction. While both roles require strong communication skills, the Implementation Manager is more technical and project-oriented, whereas the Customer Success Manager emphasizes relationship building and retention.

What are some common challenges faced by Partner Implementation Managers during the onboarding of new partners?

Partner Implementation Managers often encounter challenges such as aligning expectations between internal teams and external partners, managing project timelines, and addressing technical integration issues. They must coordinate with multiple stakeholders, including product, engineering, and support teams, to ensure a smooth onboarding process. Clear communication, proactive problem-solving, and adaptability are key to overcoming these hurdles and building strong, long-term partnerships.

What are the key skills and qualifications needed to thrive as a Partner Implementation Manager, and why are they important?

To thrive as a Partner Implementation Manager, you need strong project management skills, experience with client onboarding, and a background in business or technology, often supported by a relevant degree. Familiarity with CRM software, project management tools like Asana or Jira, and integration platforms is typically required. Excellent communication, problem-solving abilities, and relationship-building skills help you navigate partner needs and drive successful implementations. These skills are crucial for ensuring smooth partner onboarding, fostering client satisfaction, and achieving organizational goals.
What are popular job titles related to Partner Implementation Manager jobs in Colorado? For Partner Implementation Manager jobs in Colorado, the most frequently searched job titles are:
What job categories do people searching Partner Implementation Manager jobs in Colorado look for? The top searched job categories for Partner Implementation Manager jobs in Colorado are:
What cities in Colorado are hiring for Partner Implementation Manager jobs? Cities in Colorado with the most Partner Implementation Manager job openings:
Implementation Specialist

Implementation Specialist

Karbon

Denver, CO โ€ข Remote

Full-time

Medical, Dental, Vision, Life, Retirement

Re-posted 2 days ago


Job description

About Karbon

Karbon is the global leader in AI-powered practice management software for accounting firms. We provide an award-winning cloud platform that helps tens of thousands of accounting professionals work more efficiently and collaboratively every day. With customers in 40 countries, we have grown into a globally distributed team across the US, Australia, New Zealand, Canada, the United Kingdom, and the Philippines. We are well-funded, ranked #1 on G2, growing rapidly, and have a people-first culture that is recognized with Great Place To Workยฎ certification and on Fortune magazine's Best Small Workplacesโ„ข List.

About the Role:

As an Implementation Specialist, you will lead customers through onboarding, data migration, implementation, and training for small to mid-sized firms. You'll act as a trusted partner during the implementation phase, supporting customers as they adopt Karbon and ensuring they achieve rapid time-to-value and long-term success on the Karbon platform.

As an Implementation Specialist, you will...

  • Own the customer implementation journey: Manage end-to-end implementation projects for small to mid-sized accounts, building and maintaining project plans, tracking milestones, and ensuring deliverables are completed on time, escalating complexity as needed.
  • Communicate across multiple stakeholders: Partner primarily with firm administrators and key users to align priorities, clarify responsibilities, and maintain momentum throughout the implementation.
  • Facilitate structured onboarding: Lead kickoff meetings, configuration sessions, and training sessions using established frameworks and playbooks, adapting delivery to customer needs.
  • Provide professional guidance: Guide customers on Karbon best practices for workflow setup and day-to-day usage, helping firms establish efficient and repeatable processes.
  • Coach through change management: Help customers prepare their teams for new processes, reinforce adoption, and address common questions or resistance during implementation.
  • Ensure data integrity: Support customers in importing contacts and work items, leveraging Excel and other tools to ensure accuracy and completeness.
  • Identify and mitigate risks: Monitor project progress and flag potential delays or adoption challenges early, escalating risks to senior team members when appropriate.
  • Collaborate internally: Partner with Sales, Customer Success, Product, and Support teams to ensure seamless customer handoffs and capture valuable feedback.
  • Deliver measurable value: Help customers achieve early wins and milestones that demonstrate value and set the foundation for long-term success with Karbon.
  • Use AI in day-to-day implementation work, including ChatGPT licenses and AI-driven workflow automations, to support project planning, customer communications, and process optimization.

About You
  • You have 2-4+ years of experience in B2B SaaS Implementations
  • You have experience with end-to-end technical implementations
  • You are comfortable managing multiple customer projects simultaneously with clear priorities and organization.
  • You enjoy customer-facing work and are confident in facilitating meetings and training sessions with administrators and end users.
  • You have strong communication and presentation skills and can translate technical concepts into clear, actionable guidance.
  • You are consultative and curious, open to feedback, and eager to grow your implementation and advisory skills.
  • You have strong attention to detail and pride yourself on accuracy and follow-through.
  • You enjoy working with data and systems, ensuring integrity throughout migrations and configuration.
  • You are adaptable and resilient, thriving in environments where processes and priorities continue to evolve.
  • You are comfortable working remotely and managing your time independently.

Bonus points if you have:
  • Experience in the accounting or tax industry.
  • Previous experience with workflow, accounting, or project management software.
  • Background in software onboarding or enterprise implementations.
  • Knowledge of change management frameworks.
  • Experience in a startup or high-growth SaaS environment.
  • Deep knowledge and hands-on experience using Karbon.

Why work at Karbon?

  • Gain global experience across the USA, Australia, New Zealand, UK, Canada and the Philippines
  • Excellent benefits package including:
    • Paid Flexible Time Off with an encouraged 3 weeks use per year
    • Company paid medical for you and eligible spouse/partner and dependents
    • Company paid dental and vision and eligible spouse/partner and dependents
    • Fully company funded short and long term disability
    • Fully company paid life insurance
    • 401(k) with company matching
    • Flexible Spending Account
    • Up to 8 weeks paid parental leave
    • Work-from-home stipend
  • Work with (and learn from) an experienced, high-performing team
  • A collaborative, team-oriented culture that embraces diversity, invests in development and provides consistent feedback
  • Be part of a fast-growing company that firmly believes in promoting high performers from within

As we hire across various locations within the USA we are required by law to include a reasonable estimate of the compensation range for this role.

The range provided is broad and takes into consideration a wide range of factors that are reviewed when making a hiring decision, such as physical location/cost of living in that location, years of experience, skills, and other business needs.

It is not typical for a candidate to be hired at or near the top of the pay range and each compensation decision is dependent on each individual case. The base salary is one component of the total compensation package, which for some roles may include a target bonus, for some roles very competitive equity grant, and very generous benefits. While we believe competitive compensation is a critical aspect of you deciding to join us, we do hope you also spend time considering why our mission, purpose and values are right for you. We are creating something transformational here, and we hope you are as excited about the future as we are!

The estimated base salary range for this role is:
$73,000โ€”$82,000 USD

Please be aware that Karbon will only contact you via email from our domain, karbonhq.com. If you receive an email from any other domain, please do not click any of those links.

Karbon embraces diversity and inclusion, aligning with our values as a business. Research has shown that women and underrepresented groups are less likely to apply to jobs unless they meet every single criteria. If you've made it this far in the job description but your past experience doesn't perfectly align, we do encourage you to still apply. You could still be the right person for the role!

We recruit and reward people based on capability and performance. We don't discriminate based on race, gender, sexual orientation, gender identity or expression, lifestyle, age, educational background, national origin, religion, physical or cognitive ability, and other diversity dimensions that may hinder inclusion in the organization.

Generally, if you are a good person, we want to talk to you. ๐Ÿ˜›

If there are any adjustments or accommodations that we can make to assist you during the recruitment process, and your journey at Karbon, contact us at people.support@karbonhq.com for a confidential discussion.

At this time, we request that agency referrals are not submitted for this position. We appreciate your understanding and encourage direct applications from interested candidates. Thank you!