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Partner Implementation Manager Jobs in Texas (NOW HIRING)

black.ai

Senior Implementation Manager, Partner

Austin, TX · On-site

$90 - $120/hr

... manage payments * Own the tracking and governance systems that give cross‑functional visibility into partner‑led implementations. * Track and process partner payments accurately and on time What ...

Thredd

Implementation Manager

Austin, TX · On-site

Are you a hands-on Implementation Manager with experience in payments, cards or fintech who enjoys ... About us Thredd is the trusted next-gen payments partner for innovators looking to modernise their ...

Thredd

Implementation Manager

Austin, TX

Are you a hands-on Implementation Manager with experience in payments, cards or fintech who enjoys ... About us Thredd is the trusted next-gen payments partner for innovators looking to modernise their ...

empyrean

Implementation Manager

Houston, TX · Remote

The Implementation Manager works directly with clients during implementations to define ... Partner with Client Service Manager and Business Systems Manager to ensure successful transition to ...

Empyrean

Implementation Manager

Houston, TX · On-site

The Implementation Manager works directly with clients during implementations to define ... Partner with Client Service Manager and Business Systems Manager to ensure successful transition to ...

Dealpath

Implementation Manager

Austin, TX · On-site

As an Implementation Manager you will play a critical role in collecting and analyzing new customer ... Able to effectively partner, collaborate, and communicate with technical and non-technical ...

Dealpath

Implementation Manager

Austin, TX · On-site

As an Implementation Manager you will play a critical role in collecting and analyzing new customer ... Able to effectively partner, collaborate, and communicate with technical and non-technical ...

Dealpath

Implementation Manager

Austin, TX

As an Implementation Manager you will play a critical role in collecting and analyzing new customer ... Able to effectively partner, collaborate, and communicate with technical and non-technical ...

Onbe

Implementation Manager

Plano, TX · On-site

... with partners around the globe! Summary: The Implementations Manager is responsible for the ... execution of high-quality, active and timely client onboarding procedures from the kick-off to ...

Onbe

Implementation Manager

Plano, TX · On-site

The Implementations Manager is responsible for the execution of high-quality, active and timely ... considering all partner perspectives and capabilities, and fueling the power of internal ...

FNBTECH INC

Implementation Manager

Dallas, TX · On-site

$60K - $75K/yr

Partner with the Sales, Customer Success, and Technical Support teams to ensure a smooth handoff ... implementation, professional services, or a similar project management role. * Proven experience ...

SWBC

Implementation Manager

San Antonio, TX · On-site

SWIVEL is a seeking a highly skilled Implementation Manager to join our team Why you'll love this ... Establishes and maintains strong relationships with internal and external partners to facilitate ...

FNBTECH INC

Implementation Manager

Dallas, TX

$60K - $75K/yr

Partner with the Sales, Customer Success, and Technical Support teams to ensure a smooth handoff ... implementation, professional services, or a similar project management role. * Proven experience ...

Canva

Implementation Manager

Austin, TX

You'll partner with enterprise and strategic customers for 45 days to lead smooth, value-driven ... implementing SaaS or enterprise software for large, multi-region clients; experience managing ...

SWBC

Implementation Manager

San Antonio, TX · On-site

SWIVEL is a seeking a highly skilled Implementation Manager to join our team Why you'll love this ... Establishes and maintains strong relationships with internal and external partners to facilitate ...

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Partner Implementation Manager information

What is a partner implementation manager?

A Partner Implementation Manager is a professional responsible for managing and overseeing the onboarding and integration of business partners, such as vendors or clients, into a company's systems, products, or services. They coordinate project timelines, communicate requirements, and ensure a smooth transition and successful partnership launch. This role typically involves working cross-functionally with sales, product, and technical teams to deliver customized solutions that meet both the company's and the partner's needs.

What is the difference between Partner Implementation Manager vs Customer Success Manager?

AspectPartner Implementation ManagerCustomer Success Manager
Primary FocusImplementing partner integrations and onboardingEnsuring customer satisfaction and retention
Work EnvironmentCollaborates with partners and internal teams during onboardingWorks directly with end customers post-sale
Required SkillsTechnical knowledge, project management, communicationRelationship management, communication, problem-solving

The Partner Implementation Manager primarily focuses on onboarding and integrating partners into the company's ecosystem, ensuring smooth collaboration. In contrast, the Customer Success Manager concentrates on maintaining ongoing customer relationships and satisfaction. While both roles require strong communication skills, the Implementation Manager is more technical and project-oriented, whereas the Customer Success Manager emphasizes relationship building and retention.

What are common challenges faced by partner implementation managers during the onboarding of new partners?

Partner Implementation Managers often encounter challenges such as aligning expectations between internal teams and external partners, managing project timelines, and addressing technical integration issues. They must coordinate with multiple stakeholders, including product, engineering, and support teams, to ensure a smooth onboarding process. Clear communication, proactive problem-solving, and adaptability are key to overcoming these hurdles and building strong, long-term partnerships.

What skills and qualifications are needed to thrive as a partner implementation manager?

To thrive as a Partner Implementation Manager, you need strong project management skills, experience with client onboarding, and a background in business or technology, often supported by a relevant degree. Familiarity with CRM software, project management tools like Asana or Jira, and integration platforms is typically required. Excellent communication, problem-solving abilities, and relationship-building skills help you navigate partner needs and drive successful implementations. These skills are crucial for ensuring smooth partner onboarding, fostering client satisfaction, and achieving organizational goals.
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What cities in Texas are hiring for Partner Implementation Manager jobs? Cities in Texas with the most Partner Implementation Manager job openings:
Partner Implementation Manager jobs near you

Partner Implementation Manager

Podium Education

Austin, TX • On-site, Remote

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 7 days ago

Job description

 Partner Implementation Engineer
Department: Technology (in partnership with Partner Success & Revenue Operations)
Reports to: CTO
Who we are
At Podium Education, we believe that a college degree should be a springboard to achieving the American Dream. Yet, American Higher Education is at a crossroads: half of college graduates end up underemployed, and unemployment rates for new college grads are the highest in generations. As a result, confidence in the investment in a college education has hit an all-time low.
Our mission is to help solve this problem and change the lives of millions of students.
We do this by partnering with colleges and companies to supercharge the undergraduate degree by providing students with the experience, career exposure, and skills to launch a great career. Podium serves a population of over 2,000,000 students across 100 of the largest and most well-known universities in the country, including Georgetown, UNC, Harvard, ASU, and Texas A&M.
Everything we do and how we measure our success is about impacting students' lives:
  • Student Experience - Customer NPS is better than Netflix, Apple, and Amazon.
  • Student Access - Programs are for credit, count towards graduation, and are financial aid eligible. One-third of our students are first-generation to attend college.
  • Student Outcomes - Two-thirds of students say Podium helped them achieve tangible career outcomes within six months (eg, "I got my first internship"). Over 90% report feeling more confidence and clarity in their career journey.

About the Role
The Partner Implementation Engineer is the primary technical partner for higher education institutions during implementation and after launch. Working with university IT teams, Marketing, Partner Operations, Engineering, and internal Technology teams, this role translates institutional requirements into scalable solutions and ensures successful launches across communications, authentication, integrations, websites, and data exchange.
This is a customer-facing role for a curious, practical problem solver who can lead technical conversations, investigate complex issues, and build trusted relationships with both technical and non-technical stakeholders.
Core Responsibilities
Partner Consulting & Solution Design
  • Lead technical discovery and serve as the partner's primary technical advisor from implementation through post-launch support.
  • Assess institutional environments and guide DNS configuration; SPF, DKIM, and DMARC email authentication; allowlisting, filtering, and email security configuration; SSO; domain verification; security reviews; data exchange requirements; and partner network testing.
  • Translate technical requirements and risks into clear recommendations for university IT teams and internal business stakeholders.

Implementation, Validation & Troubleshooting
  • Validate automated and internally completed implementations, identify dependencies or launch blockers, and confirm technical readiness before launch.
  • Test communications, registration, integrations, and partner workflows; troubleshoot domain and network issues, email deliverability, sender reputation, SMS messaging, messaging workflows, and other technical onboarding concerns.
  • Investigate complex school IT issues-including email security systems such as Proofpoint-and coordinate resolution with Engineering or specialized internal resources when needed.

Platform & Integration Expertise
  • Develop strong working knowledge of Twilio, Mailgun, Google Postmaster Tools, SFTP, APIs, and the broader communications and partner integration ecosystem.
  • Read and interpret API documentation and support automation using cron jobs, SFTP, JavaScript, or other scripting approaches.
  • Build familiarity with Front, Iterable, Duda, and Aircall to support connected partner and communication workflows.

Qualifications
  • 3-6 years of experience in a customer-facing technical support, solutions engineering, or implementation role, including direct work with customer or partner IT teams.
  • Working knowledge of DNS, SPF, DKIM, DMARC, email authentication, APIs, integrations, debugging, and technical troubleshooting.
  • Experience supporting email and SMS systems, including deliverability, sender reputation, authentication, and messaging workflows.
  • Strong communication, emotional intelligence, documentation, organization, and the ability to bridge technical and non-technical discussions.
  • A systematic, proactive approach to risk identification and problem-solving in a collaborative startup environment.
  • Preferred experience in higher education and experience using AI tools to improve technical troubleshooting, documentation, automation, and implementation efficiency.

Growth Opportunities
As our partnerships and platform evolve, this role can grow into Student Information System (SIS) integrations, higher education integration platforms, advanced Product and Engineering partnerships, and ownership of a broader partner integration strategy.
Benefits
  • 401k, Health, Vision and Dental insurance packages
  • Short term disability insurance
  • Unlimited Paid Time Off
  • Discounted Wellhub Membership
  • Access to 3 Mental Health Applications
  • One Medical Membership
  • 8 Company-Paid for Therapy Sessions
  • Free access to upskill through our Global Experiential Programs
  • Excellent Birthing and Bonding Leave policies
  • Sleep coach for post-partum and infant coaching
  • Student and Partner focused half days every First Friday of the month
  • Summer Fridays - half day on Friday during the summer months
  • Extremely talented and intelligent co-workers
  • A massive impact on universities and the lives of others, every single day

Apply