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Partner Implementation Manager Jobs in Texas (NOW HIRING)

Are you a hands-on Implementation Manager with experience in payments, cards or fintech who enjoys ... About us Thredd is the trusted next-gen payments partner for innovators looking to modernise their ...

Are you a hands-on Implementation Manager with experience in payments, cards or fintech who enjoys ... About us Thredd is the trusted next-gen payments partner for innovators looking to modernise their ...

The Implementation Manager works directly with clients during implementations to define ... Partner with Client Service Manager and Business Systems Manager to ensure successful transition to ...

The Implementation Manager works directly with clients during implementations to define ... Partner with Client Service Manager and Business Systems Manager to ensure successful transition to ...

As an Implementation Manager you will play a critical role in collecting and analyzing new customer ... Able to effectively partner, collaborate, and communicate with technical and non-technical ...

As an Implementation Manager you will play a critical role in collecting and analyzing new customer ... Able to effectively partner, collaborate, and communicate with technical and non-technical ...

As an Implementation Manager you will play a critical role in collecting and analyzing new customer ... Able to effectively partner, collaborate, and communicate with technical and non-technical ...

Partner with the Sales, Customer Success, and Technical Support teams to ensure a smooth handoff ... implementation, professional services, or a similar project management role. * Proven experience ...

SWIVEL is a seeking a highly skilled Implementation Manager to join our team Why you'll love this ... Establishes and maintains strong relationships with internal and external partners to facilitate ...

Partner with the Sales, Customer Success, and Technical Support teams to ensure a smooth handoff ... implementation, professional services, or a similar project management role. * Proven experience ...

You'll partner with enterprise and strategic customers for 45 days to lead smooth, value-driven ... implementing SaaS or enterprise software for large, multi-region clients; experience managing ...

SWIVEL is a seeking a highly skilled Implementation Manager to join our team Why you'll love this ... Establishes and maintains strong relationships with internal and external partners to facilitate ...

You'll partner with enterprise and strategic customers for 45 days to lead smooth, value-driven ... implementing SaaS or enterprise software for large, multi-region clients; experience managing ...

$120K - $150K/yr

We are looking for an Implementation Manager to join our team ... This is an opportunity to make a significant impact and partner with multiple functions across the ...

SWIVEL is a seeking a highly skilled Implementation Manager to join our team Why you'll love this ... Establishes and maintains strong relationships with internal and external partners to facilitate ...

SWIVEL is a seeking a highly skilled Implementation Manager to join our team Why you'll love this ... Establishes and maintains strong relationships with internal and external partners to facilitate ...

The Implementation Manager's responsibilities include understanding customer pain points, aligning ... Relationships Matter - collaborate with team members, customers, and partners to accelerate success ...

The Implementation Manager's responsibilities include understanding customer pain points, aligning ... Relationships Matter - collaborate with team members, customers, and partners to accelerate success ...

The Implementation Manager's responsibilities include understanding customer pain points, aligning ... Relationships Matter - collaborate with team members, customers, and partners to accelerate success ...

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Partner Implementation Manager information

What is a partner implementation manager?

A Partner Implementation Manager is a professional responsible for managing and overseeing the onboarding and integration of business partners, such as vendors or clients, into a company's systems, products, or services. They coordinate project timelines, communicate requirements, and ensure a smooth transition and successful partnership launch. This role typically involves working cross-functionally with sales, product, and technical teams to deliver customized solutions that meet both the company's and the partner's needs.

What skills and qualifications are needed to thrive as a partner implementation manager?

To thrive as a Partner Implementation Manager, you need strong project management skills, experience with client onboarding, and a background in business or technology, often supported by a relevant degree. Familiarity with CRM software, project management tools like Asana or Jira, and integration platforms is typically required. Excellent communication, problem-solving abilities, and relationship-building skills help you navigate partner needs and drive successful implementations. These skills are crucial for ensuring smooth partner onboarding, fostering client satisfaction, and achieving organizational goals.

What are common challenges faced by partner implementation managers during the onboarding of new partners?

Partner Implementation Managers often encounter challenges such as aligning expectations between internal teams and external partners, managing project timelines, and addressing technical integration issues. They must coordinate with multiple stakeholders, including product, engineering, and support teams, to ensure a smooth onboarding process. Clear communication, proactive problem-solving, and adaptability are key to overcoming these hurdles and building strong, long-term partnerships.

What is the difference between Partner Implementation Manager vs Customer Success Manager?

AspectPartner Implementation ManagerCustomer Success Manager
Primary FocusImplementing partner integrations and onboardingEnsuring customer satisfaction and retention
Work EnvironmentCollaborates with partners and internal teams during onboardingWorks directly with end customers post-sale
Required SkillsTechnical knowledge, project management, communicationRelationship management, communication, problem-solving

The Partner Implementation Manager primarily focuses on onboarding and integrating partners into the company's ecosystem, ensuring smooth collaboration. In contrast, the Customer Success Manager concentrates on maintaining ongoing customer relationships and satisfaction. While both roles require strong communication skills, the Implementation Manager is more technical and project-oriented, whereas the Customer Success Manager emphasizes relationship building and retention.

How much does a Partner Implementation Manager make in the US?

A Partner Implementation Manager in the US typically earns between $70,000 and $120,000 annually, with the median around $90,000. Compensation varies based on experience, industry, location, and company size, and may include bonuses and benefits. Strong project management and communication skills are often required for this role.

What job categories do people searching Partner Implementation Manager jobs in Texas look for?

The top searched job categories for Partner Implementation Manager jobs in Texas are:

What cities in Texas are hiring for Partner Implementation Manager jobs?

Cities in Texas with the most Partner Implementation Manager job openings:

Implementation Manager

Austin, TX โ€ข On-site

Full-time

Posted 25 days ago


Job description

Are you a hands-on Implementation Manager with experience in payments, cards or fintech who enjoys configuring solutions, solving technical challenges and delivering successful client implementations from concept to go-live?
The Impact you'll have as an Implementation Manager
The Implementation Manager at Thredd will be responsible for delivering customer focused solutions from requirements definition, building and integration, testing, go live and hand over to support functions. You will own the delivery of a portfolio of new and existing client projects and programmes through all of stages mentioned above.
You will work closely with colleagues, clients and third parties (issuers, schemes, card bureaus and suppliers) to document and agree requirements, document proposed configuration to meet those requirements, identify ways to phase delivery to aid the client in realising revenue, configure our platform accordingly, assist in their integration using Thredd infrastructure and API's and test cards and products to ensure they work as expected.
What you'll be doing as an Implementation Manager
  • Managing and delivering a portfolio of client projects and programmes
  • Working with clients to capture requirements, identifying potential gaps and solutions, documenting these, producing product setup forms and ensuring they are reviewed and approved
  • Guiding clients and managing expectations on delivery timescales (including options to phase delivery), potential common hold-ups and associated ways to mitigate them
  • Providing a smooth and effective hand over to the Operations and Account Management functions post implementation
  • Scheduling regular progress calls with clients and third parties
  • Advising on impact of potential challenges and delays as well as offering workarounds
  • Ensuring all documentation is produced is of a high quality
  • Identifying and managing risks and issues, and delivering owned tasks and actions
  • Liaising with product and technical teams, raising JIRA tickets as necessary
  • Analysing and where necessary, escalating issues found during implementations to identify short-term fixes and long-term solutions
  • Contributing to and delivering own internal continual improvement initiatives
  • Maintaining internal documentation
  • Acting as first line technical support and troubleshooting where issues are found
  • Building deeper knowledge of the industry, business product and system capabilities

What you'll bring to the Implementation Manager position
  • Understanding of various API protocols in particular REST and SOAP
  • Experience implementing credit solutions
  • Experience working with banks and credit unions
  • Knowledge of various project/programme management methodologies
  • Strong focus on delivering customer outcomes and delivering a good customer experience
  • The ability to interact professionally at all seniority levels across internal and external partners

Where you'll work
Our working model varies depending on the specific role and team requirements. We strive to provide flexibility whilst ensuring that each position is best supported for optimal collaboration and performance.
This Implementation Manager position requires you to be in the Austin office three days per week.
About us
Thredd is the trusted next-gen payments partner for innovators looking to modernise their payments offering. Certified by Mastercard, Visa and Diners & Discover, we process billions of debit, prepaid, and credit transactions annually, supporting consumer and corporate fintechs, digital banks, and embedded finance providers across the globe. Our unique offering is our client-centric approach, combining hands-on support with modern, reliable, and scalable technology.
Our assured solution accelerates the development and delivery of consumer and corporate payments components embedded within digital banks, as well as for expense management, B2B payments, crypto, lending, credit, Buy Now Pay Later, FX, remittance, and open banking innovators.
Since 2007, Thredd has enabled market leaders through our highly reliable, secure, and scalable platform and supported many of our client's growth journeys - from early-stage startup through to globally recognized unicorns, including Monzo, Revolut, and Starling.
Diversity and Inclusion at Thredd
Here at Thredd, we are committed to building a diverse and inclusive workplace where everyone feels valued, respected and empowered. We welcome applications from people of all backgrounds, experiences and identities. If you require any adjustments during the recruitment process, please let us know and we would be happy to support you.
Our Values
Our values-driven culture is what unites our teams globally and our teams is what drives our success;
Here are what the values mean for you in this Implementation Manager position;
  • Own it and deliver - Taking responsibility for your own performance and being successful in your own role
  • Collaborate purposefully - Building trusted relationships with colleagues, supporting activities and being successful together
  • Think differently - Asking questions to check understanding and sharing your ideas to support continuous improvement
  • Act courageously - Stepping out of your comfort zone and embracing change to help you learn and grow