The Implementations Manager is responsible for the execution of high-quality, active and timely ... considering all partner perspectives and capabilities, and fueling the power of internal ...
The Implementations Manager is responsible for the execution of high-quality, active and timely ... considering all partner perspectives and capabilities, and fueling the power of internal ...
Partner with Sales and Account Management to unlock new opportunities and deliver a seamless customer experience from signed contract to first booking. * Lead implementation and onboarding processes ...
Partner with Sales and Account Management to unlock new opportunities and deliver a seamless customer experience from signed contract to first booking. * Lead implementation and onboarding processes ...
Implementation Manager
Buffalo Grove, IL · On-site
... with partners around the globe! Summary: The Implementations Manager is responsible for the ... execution of high-quality, active and timely client onboarding procedures from the kick-off to ...
Implementation Manager
Buffalo Grove, IL · On-site
... with partners around the globe! Summary: The Implementations Manager is responsible for the ... execution of high-quality, active and timely client onboarding procedures from the kick-off to ...
Implementation Manager
Chicago, IL · On-site +1
... an Implementation Manager at FourKites, you will serve as the strategic orchestrator behind ... You will partner with internal relationship stakeholders including Sales and Customer Success to ...
Implementation Manager
Chicago, IL · On-site +1
... an Implementation Manager at FourKites, you will serve as the strategic orchestrator behind ... You will partner with internal relationship stakeholders including Sales and Customer Success to ...
Implementation Manager
Chicago, IL · On-site +1
About the Role In the role of Implementation Manager, you'll deploy AssistIQ's software across ... Partnering with the internal Product team to outline customer needs. * Completing on-site training ...
Implementation Manager
Chicago, IL · On-site +1
About the Role In the role of Implementation Manager, you'll deploy AssistIQ's software across ... Partnering with the internal Product team to outline customer needs. * Completing on-site training ...
About the Role In the role of Implementation Manager, you'll deploy AssistIQ's software across ... Partnering with the internal Product team to outline customer needs. * Completing on-site training ...
About the Role In the role of Implementation Manager, you'll deploy AssistIQ's software across ... Partnering with the internal Product team to outline customer needs. * Completing on-site training ...
As an Implementation Manager at FourKites, you will serve as the strategic orchestrator behind ... You will partner with internal relationship stakeholders including Sales and Customer Success to ...
As an Implementation Manager at FourKites, you will serve as the strategic orchestrator behind ... You will partner with internal relationship stakeholders including Sales and Customer Success to ...
As an Implementation Manager at FourKites, you will serve as the strategic orchestrator behind ... You will partner with internal relationship stakeholders including Sales and Customer Success to ...
As an Implementation Manager at FourKites, you will serve as the strategic orchestrator behind ... You will partner with internal relationship stakeholders including Sales and Customer Success to ...
Implementation Manager
Chicago, IL · On-site
$82K - $111K/yr
About the role As an Implementation Manager at Rundoo, you will lead clients through the entire ... Partner with sales development and customer success teams : Collaborate closely with both teams to ...
Implementation Manager
Chicago, IL · On-site
$82K - $111K/yr
About the role As an Implementation Manager at Rundoo, you will lead clients through the entire ... Partner with sales development and customer success teams : Collaborate closely with both teams to ...
With more than 135 years of financial experience and over 24,000 partners, we serve the world ... Summary Responsible for managing an implementation group that works on large scale, complex ...
New
With more than 135 years of financial experience and over 24,000 partners, we serve the world ... Summary Responsible for managing an implementation group that works on large scale, complex ...
New
With more than 135 years of financial experience and over 24,000 partners, we serve the world ... Summary Responsible for managing an implementation group that works on large scale, complex ...
New
With more than 135 years of financial experience and over 24,000 partners, we serve the world ... Summary Responsible for managing an implementation group that works on large scale, complex ...
New
This role goes beyond execution; you will act as a strategic partner to customers, a mentor to Implementation Managers, and a key voice in cross-functional collaboration with Product, Customer ...
This role goes beyond execution; you will act as a strategic partner to customers, a mentor to Implementation Managers, and a key voice in cross-functional collaboration with Product, Customer ...
Implementation Manager
Chicago, IL · On-site +1
You will serve as an empathetic customer advocate, problem solver, partner in change, and product ... Facilitate the change management process and associated engagement activities, such as customer ...
Implementation Manager
Chicago, IL · On-site +1
You will serve as an empathetic customer advocate, problem solver, partner in change, and product ... Facilitate the change management process and associated engagement activities, such as customer ...
Senior Implementation Manager
Chicago, IL · On-site
... • Partner with Sales and Pre-Sales on scoping and technical discovery for strategic, complex ... Implementation Managers--sharing domain knowledge, reviewing deliverables, and helping them ...
Senior Implementation Manager
Chicago, IL · On-site
... • Partner with Sales and Pre-Sales on scoping and technical discovery for strategic, complex ... Implementation Managers--sharing domain knowledge, reviewing deliverables, and helping them ...
Senior Implementation Manager
Chicago, IL · On-site
... • Partner with Sales and Pre-Sales on scoping and technical discovery for strategic, complex ... Implementation Managers--sharing domain knowledge, reviewing deliverables, and helping them ...
Senior Implementation Manager
Chicago, IL · On-site
... • Partner with Sales and Pre-Sales on scoping and technical discovery for strategic, complex ... Implementation Managers--sharing domain knowledge, reviewing deliverables, and helping them ...
G. Growth Partners, and Salesforce Ventures. About the Team: Implementation is an essential differentiator for Invoca and a critical time in the customer journey. The Senior Implementation Manager ...
Quick apply
G. Growth Partners, and Salesforce Ventures. About the Team: Implementation is an essential differentiator for Invoca and a critical time in the customer journey. The Senior Implementation Manager ...
Sales Readiness Implementation Manager
Morris, IL · On-site
$80K - $90K/yr
The Sales Readiness Implementation Manager plays a critical role in ensuring Sales initiatives land ... Partner with executive leadership to ensure reporting aligns to business priorities and leadership ...
Sales Readiness Implementation Manager
Morris, IL · On-site
$80K - $90K/yr
The Sales Readiness Implementation Manager plays a critical role in ensuring Sales initiatives land ... Partner with executive leadership to ensure reporting aligns to business priorities and leadership ...
Kyriba Implementation Manager
Chicago, IL · On-site +1
Manager, Treasury Location: * Clearsulting is headquartered in Cleveland, OH, with additional ... Partner with alliances, marketing, and business development teams to strengthen Clearsulting ...
Kyriba Implementation Manager
Chicago, IL · On-site +1
Manager, Treasury Location: * Clearsulting is headquartered in Cleveland, OH, with additional ... Partner with alliances, marketing, and business development teams to strengthen Clearsulting ...
Card Issuance Implementation Manager
Saint Charles, IL · On-site
$65K - $85K/yr
... files, Partner Page, and/or API needs · Request and Distribute Client ID number from PPP ... Implementation, and/or additional development work o Additional development can include custom ...
Card Issuance Implementation Manager
Saint Charles, IL · On-site
$65K - $85K/yr
... files, Partner Page, and/or API needs · Request and Distribute Client ID number from PPP ... Implementation, and/or additional development work o Additional development can include custom ...
Cross-Functional Coordination • Partner with Sales, Account Management, Operations, Product, Technology, Training, Client Success, and other internal teams to support implementation success. • ...
Cross-Functional Coordination • Partner with Sales, Account Management, Operations, Product, Technology, Training, Client Success, and other internal teams to support implementation success. • ...
Partner Implementation Manager information
What is a Partner Implementation Manager?
A Partner Implementation Manager is a professional responsible for managing and overseeing the onboarding and integration of business partners, such as vendors or clients, into a company's systems, products, or services. They coordinate project timelines, communicate requirements, and ensure a smooth transition and successful partnership launch. This role typically involves working cross-functionally with sales, product, and technical teams to deliver customized solutions that meet both the company's and the partner's needs.
What is the difference between Partner Implementation Manager vs Customer Success Manager?
| Aspect | Partner Implementation Manager | Customer Success Manager |
|---|---|---|
| Primary Focus | Implementing partner integrations and onboarding | Ensuring customer satisfaction and retention |
| Work Environment | Collaborates with partners and internal teams during onboarding | Works directly with end customers post-sale |
| Required Skills | Technical knowledge, project management, communication | Relationship management, communication, problem-solving |
The Partner Implementation Manager primarily focuses on onboarding and integrating partners into the company's ecosystem, ensuring smooth collaboration. In contrast, the Customer Success Manager concentrates on maintaining ongoing customer relationships and satisfaction. While both roles require strong communication skills, the Implementation Manager is more technical and project-oriented, whereas the Customer Success Manager emphasizes relationship building and retention.
What are some common challenges faced by Partner Implementation Managers during the onboarding of new partners?
Partner Implementation Managers often encounter challenges such as aligning expectations between internal teams and external partners, managing project timelines, and addressing technical integration issues. They must coordinate with multiple stakeholders, including product, engineering, and support teams, to ensure a smooth onboarding process. Clear communication, proactive problem-solving, and adaptability are key to overcoming these hurdles and building strong, long-term partnerships.
What are the key skills and qualifications needed to thrive as a Partner Implementation Manager, and why are they important?
To thrive as a Partner Implementation Manager, you need strong project management skills, experience with client onboarding, and a background in business or technology, often supported by a relevant degree. Familiarity with CRM software, project management tools like Asana or Jira, and integration platforms is typically required. Excellent communication, problem-solving abilities, and relationship-building skills help you navigate partner needs and drive successful implementations. These skills are crucial for ensuring smooth partner onboarding, fostering client satisfaction, and achieving organizational goals.
What are popular job titles related to Partner Implementation Manager jobs in Illinois? For Partner Implementation Manager jobs in Illinois, the most frequently searched job titles are:
What job categories do people searching Partner Implementation Manager jobs in Illinois look for? The top searched job categories for Partner Implementation Manager jobs in Illinois are:
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Other
Medical, Dental, Vision, Retirement, PTO
Posted 26 days ago
Job description
Summary: The Implementations Manager is responsible for the execution of high-quality, active and timely client onboarding procedures from the kick-off to delivery. They bring impactful programs to life by extracting a comprehensive understanding of our client's goals and friction points, considering all partner perspectives and capabilities, and fueling the power of internal departments! As a project manager working directly with our clients, this role will develop and implement a project plan, act as an internal advocate for client needs and proactively identify and resolve potential roadblocks to successful implementation!
This role is hybrid that will work onsite 2 days per week at one of our locations: Chicago, Philadelphia or Dallas metro areas. Occasional travel may be required as part of this role.
Responsibilities:
Leads multiple implementations, varying in scope and size, simultaneously
Provides subject matter expertise for implementations, products & services, and marketing & training directly to external clients and internal partners
Orchestrate prioritizing and discovery sessions with client teams to gain accurate, reliable information about program needs, expectations, and processes
Manages client and internal stakeholder expectations and translates client requirements and program characteristics to internal partners
Provides timely status reporting and leads status meetings that ensure clear messaging, outline deliverables, and supervise ownership & status of open issues
Builds order templates, user guides, and presentation materials
Coordinates and conducts task request submissions and supervising on action items from other departments
Provides implementation system configuration, QA testing, program launch, and hand-off
Facilitates client demos and training
Ensures all client-facing documents and information have been provided upon delivery
Adheres to all Risk & Compliance policies and procedures
Qualifications:
Bachelor's degree
5+ years of experience in a client-facing onboarding role using proven implementation or project management methodologies
Proven understanding of best practices in project lifecycle methodology and project management principles
Project Management tool/software experience (Smartsheet, MS Project, etc.)
Excellent business writing and communication skills
Knowledge of Microsoft programs including Word, Excel, and PowerPoint
PMP preferred but not required
The base salary range for this position is budgeted for $90,180 to $105,000 with eligibility for an annual bonus. The actual base salary offered depends on a variety of factors, including but not limited to the qualifications of the individual applicant for the position, years of relevant experience, specific and unique skills, level of education attained, certifications or other professional licenses held, business needs, and market demand. Our competitive benefits include medical, dental, vision, wellness, 401(k) matching, unlimited PTO, work from anywhere, generous parental leave, and more! Our job titles may span more than one career level. All candidates are encouraged to apply.
About Onbe
Sourced by ZipRecruiter
Industry
Finance and insurance
Company size
201 - 500 Employees
Headquarters location
IL, US
Year founded
2020