You will partner with internal relationship stakeholders including Sales and Customer Success to ... managers, and end users throughout the implementation lifecycle, ensuring smooth handoffs and ...
You will partner with internal relationship stakeholders including Sales and Customer Success to ... managers, and end users throughout the implementation lifecycle, ensuring smooth handoffs and ...
You will partner with internal relationship stakeholders including Sales and Customer Success to ... managers, and end users throughout the implementation lifecycle, ensuring smooth handoffs and ...
You will partner with internal relationship stakeholders including Sales and Customer Success to ... managers, and end users throughout the implementation lifecycle, ensuring smooth handoffs and ...
Kyriba Implementation Manager
Chicago, IL · On-site +1
Manager, Treasury Location: * Clearsulting is headquartered in Cleveland, OH, with additional ... Partner with alliances, marketing, and business development teams to strengthen Clearsulting ...
Kyriba Implementation Manager
Chicago, IL · On-site +1
Manager, Treasury Location: * Clearsulting is headquartered in Cleveland, OH, with additional ... Partner with alliances, marketing, and business development teams to strengthen Clearsulting ...
About the Role Crowe seeks a NetSuite Implementation Manager to lead ERP implementations for ... You will partner with client leaders across finance, operations, supply chain, warehouse, and ...
About the Role Crowe seeks a NetSuite Implementation Manager to lead ERP implementations for ... You will partner with client leaders across finance, operations, supply chain, warehouse, and ...
About the Role Crowe seeks a NetSuite Implementation Manager to lead ERP implementations for ... You will partner with client leaders across finance, operations, supply chain, warehouse, and ...
About the Role Crowe seeks a NetSuite Implementation Manager to lead ERP implementations for ... You will partner with client leaders across finance, operations, supply chain, warehouse, and ...
Temp Implementation Manager (Remote)
Oak Brook, IL · On-site +1
The Implementation Manager will report to the Sr. Manager, Client Management in the CDB Client ... Partner with all key stakeholders (i.e., sales/service staff, consultants, plan sponsors, and other ...
Temp Implementation Manager (Remote)
Oak Brook, IL · On-site +1
The Implementation Manager will report to the Sr. Manager, Client Management in the CDB Client ... Partner with all key stakeholders (i.e., sales/service staff, consultants, plan sponsors, and other ...
The Implementation Manager will report to the Sr. Manager, Client Management in the CDB Client ... Partner with all key stakeholders (i.e., sales/service staff, consultants, plan sponsors, and other ...
The Implementation Manager will report to the Sr. Manager, Client Management in the CDB Client ... Partner with all key stakeholders (i.e., sales/service staff, consultants, plan sponsors, and other ...
Implementation Manager Senior Associate
Chicago, IL · On-site
$110 - $140/hr
Build and maintain strong relationships with key partners in Relationship Management, Sales ... Implement mixed payable solutions and support clients with technical specifications for treasury ...
Implementation Manager Senior Associate
Chicago, IL · On-site
$110 - $140/hr
Build and maintain strong relationships with key partners in Relationship Management, Sales ... Implement mixed payable solutions and support clients with technical specifications for treasury ...
Implementation Manager Senior Associate
Chicago, IL · On-site
$75K - $107K/yr
Manage client and partner expectations by establishing timelines and dependencies. * Demonstrate creative problem-solving skills and take ownership of issues when they arise. * Ensure adherence to ...
Implementation Manager Senior Associate
Chicago, IL · On-site
$75K - $107K/yr
Manage client and partner expectations by establishing timelines and dependencies. * Demonstrate creative problem-solving skills and take ownership of issues when they arise. * Ensure adherence to ...
Manage client and partner expectations by establishing timelines and dependencies. * Demonstrate creative problem-solving skills and take ownership of issues when they arise. * Ensure adherence to ...
Manage client and partner expectations by establishing timelines and dependencies. * Demonstrate creative problem-solving skills and take ownership of issues when they arise. * Ensure adherence to ...
Sr. Implementation Manager (Remote)
Oak Brook, IL · On-site +1
The Sr. Implementation Manager will report to the Sr. Manager, Client Management in the CDB Client ... partnerships with customers and consulting community. This role will direct all aspects of customer ...
New
Sr. Implementation Manager (Remote)
Oak Brook, IL · On-site +1
The Sr. Implementation Manager will report to the Sr. Manager, Client Management in the CDB Client ... partnerships with customers and consulting community. This role will direct all aspects of customer ...
New
Card Issuance Implementation Manager
Saint Charles, IL · On-site
$65K - $85K/yr
... files, Partner Page, and/or API needs · Request and Distribute Client ID number from PPP ... Implementation, and/or additional development work o Additional development can include custom ...
Card Issuance Implementation Manager
Saint Charles, IL · On-site
$65K - $85K/yr
... files, Partner Page, and/or API needs · Request and Distribute Client ID number from PPP ... Implementation, and/or additional development work o Additional development can include custom ...
Manage client and partner expectations by establishing timelines and dependencies. * Demonstrate creative problem-solving skills and take ownership of issues when they arise. * Ensure adherence to ...
Manage client and partner expectations by establishing timelines and dependencies. * Demonstrate creative problem-solving skills and take ownership of issues when they arise. * Ensure adherence to ...
The Sr. Implementation Manager will report to the Sr. Manager, Client Management in the CDB Client ... partnerships with customers and consulting community. This role will direct all aspects of customer ...
New
The Sr. Implementation Manager will report to the Sr. Manager, Client Management in the CDB Client ... partnerships with customers and consulting community. This role will direct all aspects of customer ...
New
Implementation Manager- Customer Care Transformation
Downers Grove, IL · On-site
$86K - $119K/yr
Implementation Manager- Customer Care Transformation The Company Zurn Elkay Water Solutions ... Partner with Sales, Operations, IT, and Supply Chain to align on process design and initiatives
Implementation Manager- Customer Care Transformation
Downers Grove, IL · On-site
$86K - $119K/yr
Implementation Manager- Customer Care Transformation The Company Zurn Elkay Water Solutions ... Partner with Sales, Operations, IT, and Supply Chain to align on process design and initiatives
Implementation Manager- Customer Care Transformation
Downers Grove, IL · On-site
$86K - $119K/yr
Implementation Manager- Customer Care Transformation The Company Zurn Elkay Water Solutions ... Partner with Sales, Operations, IT, and Supply Chain to align on process design and initiatives
Implementation Manager- Customer Care Transformation
Downers Grove, IL · On-site
$86K - $119K/yr
Implementation Manager- Customer Care Transformation The Company Zurn Elkay Water Solutions ... Partner with Sales, Operations, IT, and Supply Chain to align on process design and initiatives
Implementations Manager
Naperville, IL · On-site +1
$70K - $80K/yr
... managing implementation projects for existing clients, managing special projects, and leading ... Highly collaborative partner capable of engaging and coordinating effectively with diverse teams ...
Implementations Manager
Naperville, IL · On-site +1
$70K - $80K/yr
... managing implementation projects for existing clients, managing special projects, and leading ... Highly collaborative partner capable of engaging and coordinating effectively with diverse teams ...
Implementations Manager
Naperville, IL · On-site
$70K - $80K/yr
... managing implementation projects for existing clients, managing special projects, and leading ... Highly collaborative partner capable of engaging and coordinating effectively with diverse teams ...
Implementations Manager
Naperville, IL · On-site
$70K - $80K/yr
... managing implementation projects for existing clients, managing special projects, and leading ... Highly collaborative partner capable of engaging and coordinating effectively with diverse teams ...
Implementation Manager, T&S - US
Chicago, IL · On-site
$115K/yr
About the Role As an Implementation Manager for Travel & Spend, you will lead the most complex and ... Care for your furry friends through partner discounts on pet insurance * Join our unforgettable ...
Implementation Manager, T&S - US
Chicago, IL · On-site
$115K/yr
About the Role As an Implementation Manager for Travel & Spend, you will lead the most complex and ... Care for your furry friends through partner discounts on pet insurance * Join our unforgettable ...
SPC Implementation Manager
Chicago, IL · Remote
$107K - $156K/yr
... management systems, line structures, and standard work to ensure adoption, sustainment, and ... Partner directly with site engineers, process experts, and operations leaders to build SPC ...
SPC Implementation Manager
Chicago, IL · Remote
$107K - $156K/yr
... management systems, line structures, and standard work to ensure adoption, sustainment, and ... Partner directly with site engineers, process experts, and operations leaders to build SPC ...
Partner Implementation Manager information
What is a partner implementation manager?
What is the difference between Partner Implementation Manager vs Customer Success Manager?
| Aspect | Partner Implementation Manager | Customer Success Manager |
|---|---|---|
| Primary Focus | Implementing partner integrations and onboarding | Ensuring customer satisfaction and retention |
| Work Environment | Collaborates with partners and internal teams during onboarding | Works directly with end customers post-sale |
| Required Skills | Technical knowledge, project management, communication | Relationship management, communication, problem-solving |
The Partner Implementation Manager primarily focuses on onboarding and integrating partners into the company's ecosystem, ensuring smooth collaboration. In contrast, the Customer Success Manager concentrates on maintaining ongoing customer relationships and satisfaction. While both roles require strong communication skills, the Implementation Manager is more technical and project-oriented, whereas the Customer Success Manager emphasizes relationship building and retention.
What are common challenges faced by partner implementation managers during the onboarding of new partners?
What skills and qualifications are needed to thrive as a partner implementation manager?

Full-time
Medical, Dental, Vision, Life, Retirement, PTO
Posted 21 days ago
Job description
Join a team of curious problem solvers that celebrates differences, leads with empathy and values inclusivity
As an Associate Implementation Manager at FourKites, you will serve as the strategic orchestrator behind enterprise transformations for Global 1000 companies managing complex supply chains. This role combines deep functional consultation with comprehensive project management to ensure successful software deployments.
You will act as the trusted advisor who transforms complex logistics challenges into streamlined solutions, building stakeholder relationships while ensuring enterprise implementations deliver measurable business outcomes.
Impact & Scope: With each implementation, you directly enhance supply chain visibility for major enterprises, contributing to operational efficiency improvements and cost reduction across global logistics networks.
What you'll be doing:
Core Responsibilities
- You will be part of our Global Implementation team, committed to helping enterprise customers successfully adopt FourKites as both a technology solution and a strategic approach to supply chain visibility across their organization
- You will serve as a trusted advisor and empathetic customer advocate, problem solver, and product expert to support customers building their first supply chain visibility workflows in FourKites
- You will be a consultant focused on onboarding our rapidly growing Global 1000 customer base, ensuring they get off on the right foot and continue to derive maximum value from the platform over time
- You will deeply understand both FourKites' capabilities and each customer's unique business challenges, including the operational issues being resolved through implementation, to serve as both a product expert and strategic partner through the change process
- You will execute implementations for each customer based upon their specific processes, requirements, and jointly established goals to ensure successful adoption; tailoring approaches to meet customer objectives as needed
- You will facilitate the implementation process and associated activities, such as stakeholder training, executive reviews, and regular progress meetings to ensure project success and platform adoption
- You will oversee complex enterprise projects from initiation through deployment, coordinating internal teams (technical leads, carrier operations specialists) and external stakeholders across multiple time zones
- You will develop comprehensive project roadmaps with clear milestones, managing scope changes while maintaining delivery timelines and identifying potential challenges early
- You will serve as a valuable liaison to our product team, providing real-time customer feedback and helping to align our product roadmap with customer visions and operational goals
- You will partner with internal relationship stakeholders including Sales and Customer Success to deliver a cohesive customer experience from pre-sales through transition and beyond
- You will analyze the strengths and opportunities of our implementation approach, both at individual customer and program levels, to drive continuous enhancement of how we serve our enterprise clients
- You will maintain alignment between executives, IT teams, operations managers, and end users throughout the implementation lifecycle, ensuring smooth handoffs and long-term success
About the team:
The Global Implementation team is a smart, driven, and highly collaborative group that thrives at the intersection of technology, operations, and customer impact. We take pride in solving complex, real-world problems together-supporting one another across time zones, sharing learnings openly, and celebrating wins big and small. This team is empowering by design: you'll be trusted to own outcomes, influence decisions, and grow your craft while working alongside empathetic teammates who genuinely care about customer success and each other.
Basic Qualifications:
- Recent graduate with a BS (Bachelor of Science) in math, statistics, economics, engineering, or a quantitative discipline, and a GPA of 3.5 or above
- Exposure via coursework or internships to enterprise software, business processes, or project based work, eager to build a career in SaaS implementation
- Exposure to supply chain, logistics, or transportation through relevant coursework or internships
- Passionate about helping customers see the value of FourKites and advocating for their success
- Strong communication and presentation skills, with the ability to adapt style across different stakeholders and organizational cultures
- Strong analytical skills, attention to detail, and comfort translating between technical and business concepts, including clear documentation
- Comfortable working with enterprise software tools (CRMs, project management platforms, spreadsheets and data tools), AI tools and genuine interest in how AI is changing implementation workflows
- Collaborative mindset, adaptable to shifting priorities, and comfortable helping keep teams and meetings aligned
- Coachable and growth oriented, with a willingness to learn from feedback
- Able and willing to travel to customer sites - 30% or higher
The expected annual base salary range for this role is $70,000 - $80,000. Actual compensation will be determined based on several factors, including but not limited to experience, qualifications, skills, and business needs. In addition to base salary, this position is eligible for bonus and incentive compensation as well as participation in FourKites' employee stock option program.
Benefits
FourKites provides competitive compensation with stock options, outstanding benefits and a collaborative culture for all employees around the globe. To help you be your best, we have 5 global recharge days, in addition to generous PTO and standard holidays. Parental leave for all parents, an annual wellness stipend and volunteer days also provide you with time and resources for self care and to care for others. Throughout the year, FourKites sets aside time during the workday to learn and celebrate diversity. We're always listening for new ways to support everyone in and out of the office.
Benefits include:
- Medical, Dental & Vision benefits starting on first day of employment
- 401k Retirement savings with employer match
- Bonus and incentive compensation as well as employee stock option program
- Employer paid life insurance and short term disability insurance
- Generous PTO, global recharge days, and volunteer days
- Paid parental leave for all parents
- Family planning and inclusive wellbeing resources
- Technology reimbursement
- Commuter benefits for in-office employees (Chicago)
- Annual Wellness Stipend
- Ongoing learning & development opportunities
FourKites, the leader in AI-driven supply chain transformation for global enterprises and pioneer of real-time visibility, turns supply chain data into automated action. FourKites Intelligent Control Tower® breaks down enterprise silos by creating a real-time digital twin of orders, shipments, inventory and assets. This comprehensive view, combined with AI-powered digital workers, enables companies to prevent disruptions, automate routine tasks and optimize performance across their supply chain. FourKites processes over 3.2 million supply chain events daily - from purchase orders to final delivery - helping 1,600-plus global brands prevent disruptions, make faster decisions and move from reactive tracking to proactive supply chain orchestration. For more information, visit www.fourkites.com.
If you are a California resident, here is our California Applicant Privacy Notice. If you are a European Union resident, here is our EU Applicant Privacy Notice.
FourKites is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. If you're excited about this role but don't meet every requirement, we encourage you to apply.
About FourKites
Sourced by ZipRecruiter
Industry
Software development
Company size
501 - 1,000 Employees
Headquarters location
Chicago, IL, US
Year founded
2014