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Order Desk Jobs (NOW HIRING)

711 Materials, Inc.

Ready Mix Order Taker

Stockton, CA · On-site

$27 - $37/hr

Leadership qualities and the ability to take ownership of the order desk. AFFIRMATIVE ACTION STATEMENT: Applicants must be currently authorized to work in the United States. We are proud to be an ...

711 Materials, Inc.

Ready Mix Order Taker

Stockton, CA · On-site

$27 - $37/hr

Leadership qualities and the ability to take ownership of the order desk. AFFIRMATIVE ACTION STATEMENT: Applicants must be currently authorized to work in the United States. We are proud to be an ...

711 Materials

Ready Mix Order Taker

Stockton, CA · On-site

Leadership qualities and the ability to take ownership of the order desk. AFFIRMATIVE ACTION STATEMENT: Applicants must be currently authorized to work in the United States. We are proud to be an ...

711 Materials, Inc.

Ready Mix Order Taker

Stockton, CA · On-site

$27 - $37/hr

Leadership qualities and the ability to take ownership of the order desk. AFFIRMATIVE ACTION STATEMENT: Applicants must be currently authorized to work in the United States. We are proud to be an ...

VWI

Program Manager (Ft. Carson)

Colorado Springs, CO · On-site

Carson, CO, and they are seeking a Program Manager to oversee the Service Order Desk Support operation. The role involves ensuring compliance with contract terms and managing the performance of ...

Aerotek

2nd Shift Puller

Olathe, KS

$21.12/hr

Participate in daily shift meetings to receive updates, confirm schedules, and review work assignments posted on the order desk board. Essential Skills * At least 6 months of experience working in a ...

ROARK

Inside Sales Representative

Bloomington, CA · On-site

High school diploma or GED. * 2+ years of inside sales, customer service, or order desk experience. * Proven ability to build customer relationships while generating new business. * Strong verbal and ...

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Order Desk information

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$8

$20

$37

How much do order desk jobs pay per hour?

As of Aug 12, 2026, the average hourly pay for order desk in the United States is $20.27, according to ZipRecruiter salary data. Most workers in this role earn between $14.66 and $23.80 per hour, depending on experience, location, and employer.

What does an order desk do?

An Order Desk is responsible for processing customer orders, managing inquiries, and ensuring that orders are accurately entered and fulfilled. They act as a liaison between customers, sales teams, and warehouse staff to coordinate the flow of goods and information. Typical tasks include confirming product availability, tracking shipments, resolving issues, and providing excellent customer service throughout the order process.

What is an order desk job?

An order desk job involves managing customer orders, processing transactions, and coordinating with other departments to ensure accurate and timely fulfillment. It often requires strong organizational skills, attention to detail, and familiarity with order management software or systems. The role typically involves working in a fast-paced environment and may include customer service responsibilities.

What are the key skills and qualifications needed to thrive as an order desk specialist, and why are they important?

To excel as an Order Desk Specialist, you need strong attention to detail, organizational skills, and experience in order processing, typically supported by a high school diploma or equivalent. Familiarity with order management software, ERP systems, and basic Microsoft Office applications is often required. Outstanding customer service, problem-solving abilities, and clear communication make you stand out in this role. These skills ensure accurate order fulfillment, efficient workflow, and high customer satisfaction in a fast-paced environment.

What are some common challenges faced by professionals working at an order desk, and how can they be managed effectively?

Order Desk professionals often encounter challenges such as handling high volumes of orders, managing last-minute changes, and resolving discrepancies between customer requests and inventory availability. Effective communication with both customers and internal teams, strong organizational skills, and familiarity with order management software are essential to address these issues. Proactively prioritizing tasks and maintaining accurate records can help prevent errors and ensure smooth order processing. Additionally, collaborating closely with sales, shipping, and inventory departments supports efficient problem-solving and customer satisfaction.

What is the difference between Order Desk vs Customer Service Representative?

AspectOrder DeskCustomer Service Representative
Primary RoleProcessing and managing customer orders, ensuring accuracy and timely fulfillmentAssisting customers with inquiries, complaints, and support related to products or services
Required SkillsOrder management, data entry, communication, basic product knowledgeCommunication, problem-solving, product knowledge, conflict resolution
Work EnvironmentOffice or warehouse settings, often with order management softwareCall centers, retail stores, or office environments
Common Industry UsageRetail, e-commerce, wholesaleRetail, service industries, telecommunications

While both roles involve customer interaction, the Order Desk focuses on processing orders and managing logistics, whereas the Customer Service Representative handles customer inquiries and support. Understanding these differences helps employers and job seekers target the right skills and expectations for each position.

More about Order Desk jobs
What cities are hiring for Order Desk jobs? Cities with the most Order Desk job openings:
What are the most commonly searched types of Order Desk jobs? The most popular types of Order Desk jobs are:
What states have the most Order Desk jobs? States with the most job openings for Order Desk jobs include:
What job categories do people searching Order Desk jobs look for? The top searched job categories for Order Desk jobs are:
Order Desk jobs near you
Infographic showing various Order Desk job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 18% Part Time, 2% Contract, and 1% Nights. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $42,162 per year, or $20.3 per hour.

Ready Mix Order Taker

711 Materials, Inc.

Stockton, CA • On-site

$27 - $37/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 9 days ago

Job description

Description
Position at 711 Materials, Inc.
"OUR PEOPLE ARE OUR STRATEGY"
We are growing and in need of a Ready Mix Order Taker for our 711 Materials, Inc. facility.
Come join a team with a great company culture that offers competitive wages and benefits!! We offer Paid Time Off, Medical, Dental, Vision Care Insurance. We offer a 401k program. A Pension Program, Life Insurance, AD&D and opportunities for growth and development.
We are looking for a dependable, level-headed Order Taker/Customer Service Representative to join our ready mix concrete team. This role is the primary point of contact for customers placing and confirming concrete orders, and works closely with dispatch, drivers, and plant staff to keep orders moving smoothly through a fast-paced, deadline-driven environment. The ideal candidate is bilingual, computer-savvy, customer-focused, and comfortable thinking on their feet.
Essential Duties and Functions:
  • Take incoming customer orders by phone or in person and enter them accurately into the order/dispatch system.
  • Schedule concrete orders and coordinate delivery times with dispatch.
  • Firm up (confirm) orders with customers ahead of scheduled pours, including quantities, mix design, slump, and delivery windows.
  • Communicate order changes, delays, or cancellations promptly to all affected parties.
  • Run and review daily/weekly reports (order logs, load counts, delivery schedules, etc.) to support operations and management.
  • Respond to customer questions and resolve issues or complaints professionally and in a timely manner.
  • Maintain clear, organized records of orders, changes, and customer communications.
  • Support the team during high-volume, fast-paced periods (peak pour season) while maintaining accuracy under pressure.

Qualifications:
  • Good attitude and professionalism, even under pressure.
  • Level-headed decision-making, especially when schedules change last minute.
  • Ability to work at a fast pace and manage multiple orders/calls at once.
  • Strong customer service skills, both in person and over the phone.
  • Bilingual (English/Spanish preferred) to support a diverse customer and driver base.
  • Willingness to learn new systems, products, and processes.
  • Working knowledge of logistics, scheduling, or dispatch operations.
  • Creative and critical thinking to solve scheduling conflicts and order issues on the fly.
  • Solid computer skills (order entry/dispatch software, email, spreadsheets).
  • Leadership qualities and the ability to take ownership of the order desk.

AFFIRMATIVE ACTION STATEMENT:
Applicants must be currently authorized to work in the United States.
We are proud to be an Equal Opportunity and Affirmative Action employer, and consider qualified applicants without regard to race, color, creed, religion, ancestry, national origin, sex, sexual orientation, gender identity, age, disability, veteran status or any other protected factor under federal, state or local law.

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