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Order Desk Jobs (NOW HIRING)

AA Concrete Supply

Customer Service Order Desk

Gardena, CA · On-site

$16.25 - $22.25/hr

divh2Job Title/h2pAs a valued member of our team, you will process orders for material or merchandise received by mail, telephone, or personally from customer or company employees by performing the ...

Area Temps, Inc.

Be Seen First

Receptionist/Order Desk - CC

Parma Heights, OH · On-site

$17 - $20/hr

A local organization is seeking an individual to answer phones, receive and distribute mail and packages, greet incoming guests, enter orders, receive and process products, and print mailing labels.

Area Temps

Receptionist/Order Desk - CC

Cleveland, OH · On-site

$15.25 - $20/hr

A local organization is seeking an individual to answer phones, receive and distribute mail and packages, greet incoming guests, enter orders, receive and process products, and print mailing labels.

Brandt Companies

Customer Service Representative

Fresno, CA · On-site

$16 - $21.50/hr

Keeps order desk price books updated for customer pricing. * Reviews pricing and generates customer invoices. * Processes credits, rebills, returns, etc. * Coordinates with Accounts Receivable to ...

D.R. Horton, Inc

Title Systems Administrator

Conroe, TX · On-site

Supervise the day-to-day workflow functions of the Order Desk, Recording Desk, Builder Order Desk, the Property Research unit, and any Service Clerks * Demonstrate superior customer service skills in ...

DR Horton

Title Systems Administrator

Conroe, TX · On-site

Supervise the day-to-day workflow functions of the Order Desk, Recording Desk, Builder Order Desk, the Property Research unit, and any Service Clerks * Demonstrate superior customer service skills in ...

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How much do order desk jobs pay per hour?

As of Jun 6, 2026, the average hourly pay for order desk in the United States is $20.27, according to ZipRecruiter salary data. Most workers in this role earn between $14.66 and $23.80 per hour, depending on experience, location, and employer.

What does an Order Desk do?

An Order Desk is responsible for processing customer orders, managing inquiries, and ensuring that orders are accurately entered and fulfilled. They act as a liaison between customers, sales teams, and warehouse staff to coordinate the flow of goods and information. Typical tasks include confirming product availability, tracking shipments, resolving issues, and providing excellent customer service throughout the order process.

What are the key skills and qualifications needed to thrive as an Order Desk Specialist, and why are they important?

To excel as an Order Desk Specialist, you need strong attention to detail, organizational skills, and experience in order processing, typically supported by a high school diploma or equivalent. Familiarity with order management software, ERP systems, and basic Microsoft Office applications is often required. Outstanding customer service, problem-solving abilities, and clear communication make you stand out in this role. These skills ensure accurate order fulfillment, efficient workflow, and high customer satisfaction in a fast-paced environment.

What are some common challenges faced by professionals working at an Order Desk, and how can they be managed effectively?

Order Desk professionals often encounter challenges such as handling high volumes of orders, managing last-minute changes, and resolving discrepancies between customer requests and inventory availability. Effective communication with both customers and internal teams, strong organizational skills, and familiarity with order management software are essential to address these issues. Proactively prioritizing tasks and maintaining accurate records can help prevent errors and ensure smooth order processing. Additionally, collaborating closely with sales, shipping, and inventory departments supports efficient problem-solving and customer satisfaction.

What is the difference between Order Desk vs Customer Service Representative?

AspectOrder DeskCustomer Service Representative
Primary RoleProcessing and managing customer orders, ensuring accuracy and timely fulfillmentAssisting customers with inquiries, complaints, and support related to products or services
Required SkillsOrder management, data entry, communication, basic product knowledgeCommunication, problem-solving, product knowledge, conflict resolution
Work EnvironmentOffice or warehouse settings, often with order management softwareCall centers, retail stores, or office environments
Common Industry UsageRetail, e-commerce, wholesaleRetail, service industries, telecommunications

While both roles involve customer interaction, the Order Desk focuses on processing orders and managing logistics, whereas the Customer Service Representative handles customer inquiries and support. Understanding these differences helps employers and job seekers target the right skills and expectations for each position.

More about Order Desk jobs
What cities are hiring for Order Desk jobs? Cities with the most Order Desk job openings:
What are the most commonly searched types of Order Desk jobs? The most popular types of Order Desk jobs are:
What states have the most Order Desk jobs? States with the most job openings for Order Desk jobs include:
What job categories do people searching Order Desk jobs look for? The top searched job categories for Order Desk jobs are:
Order Desk jobs near you
Infographic showing various Order Desk job openings in the United States as of May 2026, with employment types broken down into 78% Full Time, 21% Part Time, and 1% Temporary. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $42,162 per year, or $20.3 per hour.
Customer Service Order Desk

Customer Service Order Desk

Bristol Management Services

Gardena, CA • On-site

$22 - $26/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 14 days ago

Job description

As a valued member of our team, you will process orders for material or merchandise received by mail, telephone, or personally from customer or company employees by performing the following duties. This job deals with a high volume of calls.

Benefits
  • PPO/HMO Health Insurance, Medical, Dental, Vision, Life
  • PTO (Paid Time Off)
  • 401k Retirement Plan
  • Overtime pay
  • Direct Deposit
  • Employee Assistance Program

Essential Functions:

  • Answer incoming emails and calls from customers and vendors.
  • Full customer service management of assigned plant.
  • Answer incoming emails and calls from customers and vendors.
  • Process incoming orders and shipments.
  • Edits orders received for price and classification.
  • Informs customer of unit prices, shipping date, anticipated delays, and any additional information needed by customer.
  • Checks inventory control and notify stock control departments of orders that would deplete stock.
  • Routes orders to departments for filling and follows up on orders to ensure delivery by specified dates.
  • Prepares invoices and shipping documents.
  • Other duties as assigned.

Non-Essential Duties:

  • Receives and checks customer complaints. Escalations sent to dispatch manager.
  • Records or files copy of orders received according to expected delivery date.

Core Competencies:

  • Excellent verbal and written communication skills.
  • Strong organizational skills, with the ability to work in a high-volume environment.
  • Strong customer service skills and the ability to satisfactorily resolve issues.
  • Proficient with Microsoft Office, Microsoft Excel, and Command Alkon.
  • Ability to work well in a team environment.

Position Type/Expected Hours of Work

This is a full-time position. General days and hours of work are Monday through Saturday, hours to be determined. Not eligible for remote work. Occasional evening and weekend work may be required as job duties demand.

Minimum Education and Experience

  • High school diploma or general education degree (GED).
  • Six to twelve months related experience and/or training; or equivalent combination of education and experience

Physical Demands and Work Environment

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. This job operates in a professional office environment. This role routinely uses standard office equipment such as laptop computers, smartphones, photocopiers, filing cabinets and scanners. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions. While performing the duties of this position, the employee is regularly required to talk or hear. The employee frequently is required to use hands or finger, handle, or feel objects, tools or controls. The employee is occasionally required to stand; walk; sit; reach with hands and arms; climb or balance; and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 20 pounds. Specific vision abilities required by this position include close vision, distance vision, color vision, peripheral vision, and the ability to adjust focus. The noise level in the work environment is usually moderate.
This Organization Participates in E-Verify
Esta Organizacion Participa en E-Verify
Bristol Management Services is an EEO/AA (equal opportunity/affirmative action) company and does not discriminate on the basis of race, color, religion, religious creed, sex, sexual orientation, gender identity or expression, national origin, ancestry, age, physical or mental disability, medical condition, genetic information, marital or familial status, military or veteran status, or any other characteristic protected by under federal, state or local law in the programs or activities which it operates.
Bristol Management Services es una compañía EEO/AA (igualdad de oportunidades/acción afirmativa) y no discrimina por motivos de raza, color, religión, credo religioso, sexo, orientación sexual, identidad o expresión de género, origen nacional, ascendencia, edad, condición física odiscapacidad mental, condición médica, información genética, estado civil o familiar, estado militar o de veterano, o cualquier otra característica protegida por la ley federal, estatal o local en los programas o actividades que opera.


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