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Order Desk Jobs in Alberta (NOW HIRING)

Wajax Limited

Responds to customers in person, via telephone, or electronically in a timely and courteous manner; delivers strong service and salesmanship on the phone order desk and front counter parts sales.

Wajax

Parts Representative

Clairmont, AB

Responds to customers in person, via telephone, or electronically in a timely and courteous manner; delivers strong service and salesmanship on the phone order desk and front counter parts sales.

Wajax Limited

Responds to customers in person, via telephone, or electronically in a timely and courteous manner; delivers strong service and salesmanship on the phone order desk and front counter parts sales.

Clark Builders

Delivery Driver

Edmonton, AB

Complete daily inspections of equipment and communicate any concerns with the Order Desk * Maintain accurate paperwork and constant communication with the NorthStar Equipment Rentals Order Desk

Costco Wholesale

Order Picker

Edmonton, AB · On-site

Obtains pick ticket from control desk. Scans pick ticket with a wearable hand scanner that will list number and location of items to pull for an order. * Operates manual pallet jack to transport ...

Wajax Limited

Works with customers in person, via telephone, or electronically in a timely and courteous manner; delivers strong service and salesmanship on the phone order desk and front counter parts sales

Wajax

Parts Technician

Fort Mcmurray, AB · On-site

Works with customers in person, via telephone, or electronically in a timely and courteous manner; delivers strong service and salesmanship on the phone order desk and front counter parts sales

Wajax Limited

... order desk and front counter parts sales Produces accurate, timely and efficient estimates and documentation for all parts transactions Covers and/or assists warehouse person in tracking or shipping ...

The Home Depot Canada

Service Desk associates are responsible for following through on all Customer Order Management (COM) orders from beginning to end and until the customer is satisfied including but not limited to ...

The Home Depot Canada

Service Desk associates are responsible for following through on all Customer Order Management (COM) orders from beginning to end and until the customer is satisfied including but not limited to ...

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All JobsOrder Desk JobsOrder Desk Jobs in Alberta

Order Desk information

See Alberta salary details

$11

$17

$22

How much do order desk jobs pay per hour?

As of Aug 12, 2026, the average hourly pay for order desk in Alberta is $17.70, according to ZipRecruiter salary data. Most workers in this role earn between $15.62 and $19.71 per hour, depending on experience, location, and employer.

What does an order desk do?

An Order Desk is responsible for processing customer orders, managing inquiries, and ensuring that orders are accurately entered and fulfilled. They act as a liaison between customers, sales teams, and warehouse staff to coordinate the flow of goods and information. Typical tasks include confirming product availability, tracking shipments, resolving issues, and providing excellent customer service throughout the order process.

What is an order desk job?

An order desk job involves managing customer orders, processing transactions, and coordinating with other departments to ensure accurate and timely fulfillment. It often requires strong organizational skills, attention to detail, and familiarity with order management software or systems. The role typically involves working in a fast-paced environment and may include customer service responsibilities.

What are the key skills and qualifications needed to thrive as an order desk specialist, and why are they important?

To excel as an Order Desk Specialist, you need strong attention to detail, organizational skills, and experience in order processing, typically supported by a high school diploma or equivalent. Familiarity with order management software, ERP systems, and basic Microsoft Office applications is often required. Outstanding customer service, problem-solving abilities, and clear communication make you stand out in this role. These skills ensure accurate order fulfillment, efficient workflow, and high customer satisfaction in a fast-paced environment.

What are some common challenges faced by professionals working at an order desk, and how can they be managed effectively?

Order Desk professionals often encounter challenges such as handling high volumes of orders, managing last-minute changes, and resolving discrepancies between customer requests and inventory availability. Effective communication with both customers and internal teams, strong organizational skills, and familiarity with order management software are essential to address these issues. Proactively prioritizing tasks and maintaining accurate records can help prevent errors and ensure smooth order processing. Additionally, collaborating closely with sales, shipping, and inventory departments supports efficient problem-solving and customer satisfaction.

What is the difference between Order Desk vs Customer Service Representative?

AspectOrder DeskCustomer Service Representative
Primary RoleProcessing and managing customer orders, ensuring accuracy and timely fulfillmentAssisting customers with inquiries, complaints, and support related to products or services
Required SkillsOrder management, data entry, communication, basic product knowledgeCommunication, problem-solving, product knowledge, conflict resolution
Work EnvironmentOffice or warehouse settings, often with order management softwareCall centers, retail stores, or office environments
Common Industry UsageRetail, e-commerce, wholesaleRetail, service industries, telecommunications

While both roles involve customer interaction, the Order Desk focuses on processing orders and managing logistics, whereas the Customer Service Representative handles customer inquiries and support. Understanding these differences helps employers and job seekers target the right skills and expectations for each position.

What job categories do people searching Order Desk jobs in Alberta look for? The top searched job categories for Order Desk jobs in Alberta are:
What cities in Alberta are hiring for Order Desk jobs? Cities in Alberta with the most Order Desk job openings:
Order Desk jobs near you
Infographic showing various Order Desk job openings in Alberta as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 20% Part Time, 2% Contract, and 1% Nights. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $36,819 per year, or $17.7 per hour.

Global Order Desk & Warehouse Logistics

Katch Kan

Edmonton, AB • On-site

Full-time

Re-posted 23 days ago

Job description

Salary: $18-$22/ Hour (DOE)

Our Company - Katch Kan


Link Tree - Katch Kan


Katch Kan has been pro-actively providing sustainable Well Life Cycle Solutions to the Upstream Oil and Gas Industry for over 25 years. Katch Kan is an ISO 9001/14001, COR (Certificate of Recognition) and ETV (Canadian Environmental Technology Verification) certified Original Equipment Manufacturer with offices in Canada, USA, and Bahrain.

When used together, the Central Containment System and other Katch Kan Systems increase personnel safety and reduce the environmental impact. Our systems lessen liabilities and costs associated to the cleanup, remediation, and reclamation phases.

At Katch Kan we live by our Values of Reliable, Responsible, Responsive, Respectful, and Results to foster a dynamic work environment that secures the functionality of the business to drive extensive and sustainable growth for our people and our clients.

Position Introduction:

We are seeking an experienced and highly capable Global Order Desk & Warehouse Logistics professional to join our team. This is a full-time position responsible for providing customer service and order desk support while coordinating warehouse logistics. The role involves managing customer inquiries, processing quotes and orders, coordinating shipping and receiving activities, and maintaining accurate inventory and CRM records to ensure smooth and timely order fulfillment.


Position Title - Order Desk & Warehouse Logistics

Job Description

Qualifying prospects and closing sales, via internet, inbound and outbound phone calls, current base client proposals, and building and maintaining client relationships. Procure materials or other goods as well as process orders, manage incoming and outboundshipments, and ensure the general organization of the warehouse


Job Specific Accountabilities

  • Act as the primary point of contact for customers by managing inbound calls, emails, walk-ins, and customer inquiries in a professional and timely manner.
  • Manage RFQs (Requests for Quote), prepare accurate quotations, and process sales orders once purchase orders are received.
  • Maintain and update all customer, quote, and order information accurately in CRM.
  • Build and maintain strong customer relationships while identifying opportunities for upselling and additional sales.
  • Coordinate closely with the warehouse and shipping team to ensure accurate, complete, and on-time order fulfillment. Follow up with customers to ensure satisfaction and identify potential business opportunities.
  • Maintain accurate inventory by placing POs, order requests, and restocking supplies and inventory as required.
  • Support warehouse planning and administrative operations including shipping documentation, receiving records, order tracking, and inventory organization.
  • Process intercompany orders and support internal coordination between departments to ensure smooth operations.
  • Perform other duties as assigned.


Katch Kan Accountabilities

  • Company Values All employees will know and follow the 5 R values of the company:
  • Reliable, Responsible, Responsive, Respectful, Results
  • Goals Orientation Setting, pursuing, and attaining goals, regardless of obstacles or circumstances.
  • Time and Priority Management: Prioritizing and completing tasks to deliver desired outcomes within allotted periods.
  • Understanding Others: Understanding the uniqueness and contributions of others.
  • Self-Starting: Demonstrating initiative and willingness to begin working.


Recommended Education & Experience

  • High School diploma or equivalent
  • Minimum 1 year Shipping and Receiving experience
  • Minimum 1 year of customer service, order desk, or administrative experience preferred.
  • Strong communication, organizational, and computer skills
  • Forklift experience is considered an asset.


Preferred Software Experience

  • Office 365 MS Word, Outlook, Excel, PowerPoint, Teams
  • Site Docs
  • ZOHO CRM
  • Sage 100


Job Hazards:

  • Daily commuting to and from work.
  • Minimal lifting.
  • Workstation Ergonomics.
  • Extensive time viewing the computer screen.
  • Ergonomics related to working at a desk.


Please note this job description is not designed to cover or contain a comprehensive listing of all activities, duties, and responsibilities required for this job. Duties, responsibilities, and activities may change at any time with or without notice.


*As a condition of employment, you must be able to pass a Drug & Alcohol test.