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Order Desk Jobs (NOW HIRING)

BenQ

Order Desk Associate

Costa Mesa, CA · On-site

Order Desk Associates help support the entire life cycle of a BenQ Order from creation to final product delivery to the customer. This support is both transactional and analytical. * Process customer ...

BenQ

Order Desk Associate

Costa Mesa, CA · On-site

Order Desk Associates help support the entire life cycle of a BenQ Order from creation to final product delivery to the customer. This support is both transactional and analytical. * Process customer ...

Do it Best

City Desk (Order desk) Manager

Mitchell, SD · On-site

$22/hr

Join Mueller Lumber Company as the order desk manager in Mitchell, SD, where you will lead a dynamic team dedicated to delivering exceptional customer service and in house project support. This role ...

Middec Inc

Order Desk / Reception

Madison, WI · On-site

$20 - $24/hr

You are the first impression to our customers at the front desk, acknowledging them as they enter. Direct phone communication using a 4-line system. Responsible for accurate orders, communicate ...

Edge Technologies

Customer Service Order Desk

Saint Louis, MO · On-site

$13.75 - $19/hr

What You'll Do As an Order Desk Associate, you will ensure timely and accurate processing for the customer through value-added activities. Key responsibilities include: * Purchase order processing

Middec Inc

Order Desk / Reception

Madison, WI · On-site

$20 - $24/hr

You are the first impression to our customers at the front desk, acknowledging them as they enter. Direct phone communication using a 4-line system. Responsible for accurate orders, communicate ...

AtWork

Order Desk / Customer Service

Carrollton, TX · On-site

$20/hr

Order Desk / Customer Service & Administrative Assistant Location: Carrollton, TX Schedule: Monday-Friday | 8:00 AM - 5:00 PM Pay: $20/hr Bilingual preferred | QuickBooks & Excel required Job Summary ...

Four State Trucks

Order Desk Clerk

Joplin, MO · On-site

$14.75 - $17.75/hr

Provides feedback to customersregarding their orders, assisting them as needed. Verifies customer and orderinformation for accuracy, making changes as needed. Informs customers of any ...

Four State Trucks

Order Desk Clerk

Joplin, MO · On-site

$14.75 - $17.75/hr

Provides feedback to customersregarding their orders, assisting them as needed. Verifies customer and orderinformation for accuracy, making changes as needed. Informs customers of any ...

doco

Meal Order Desk Associate

New York, NY · On-site

$23 - $25/hr

We have an incredible opportunity for a dynamic, high energy, and detailed orientated Meal Orders Desk Associate to join our team in our New York. About DO & CO We have a passion for hospitality ...

doco

Meal Order Desk Associate

New York, NY · On-site

$23 - $25/hr

We have an incredible opportunity for a dynamic, high energy, and detailed orientated Meal Orders Desk Associate to join our team in our New York. About DO & CO We have a passion for hospitality ...

doco

Meal Order Desk Associate

New York, NY · On-site

$23 - $25/hr

We have an incredible opportunity for a dynamic, high energy, and detailed orientated Meal Orders Desk Associate to join our team in our New York. About DO & CO We have a passion for hospitality ...

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Order Desk information

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How much do order desk jobs pay per hour?

As of Sep 2, 2026, the average hourly pay for order desk in the United States is $20.27, according to ZipRecruiter salary data. Most workers in this role earn between $14.66 and $23.80 per hour, depending on experience, location, and employer.

What does an order desk do?

An Order Desk is responsible for processing customer orders, managing inquiries, and ensuring that orders are accurately entered and fulfilled. They act as a liaison between customers, sales teams, and warehouse staff to coordinate the flow of goods and information. Typical tasks include confirming product availability, tracking shipments, resolving issues, and providing excellent customer service throughout the order process.

What are the key skills and qualifications needed to thrive as an order desk specialist, and why are they important?

To excel as an Order Desk Specialist, you need strong attention to detail, organizational skills, and experience in order processing, typically supported by a high school diploma or equivalent. Familiarity with order management software, ERP systems, and basic Microsoft Office applications is often required. Outstanding customer service, problem-solving abilities, and clear communication make you stand out in this role. These skills ensure accurate order fulfillment, efficient workflow, and high customer satisfaction in a fast-paced environment.

What are some common challenges faced by professionals working at an order desk, and how can they be managed effectively?

Order Desk professionals often encounter challenges such as handling high volumes of orders, managing last-minute changes, and resolving discrepancies between customer requests and inventory availability. Effective communication with both customers and internal teams, strong organizational skills, and familiarity with order management software are essential to address these issues. Proactively prioritizing tasks and maintaining accurate records can help prevent errors and ensure smooth order processing. Additionally, collaborating closely with sales, shipping, and inventory departments supports efficient problem-solving and customer satisfaction.

What is the difference between Order Desk vs Customer Service Representative?

AspectOrder DeskCustomer Service Representative
Primary RoleProcessing and managing customer orders, ensuring accuracy and timely fulfillmentAssisting customers with inquiries, complaints, and support related to products or services
Required SkillsOrder management, data entry, communication, basic product knowledgeCommunication, problem-solving, product knowledge, conflict resolution
Work EnvironmentOffice or warehouse settings, often with order management softwareCall centers, retail stores, or office environments
Common Industry UsageRetail, e-commerce, wholesaleRetail, service industries, telecommunications

While both roles involve customer interaction, the Order Desk focuses on processing orders and managing logistics, whereas the Customer Service Representative handles customer inquiries and support. Understanding these differences helps employers and job seekers target the right skills and expectations for each position.

What are the duties of an Order Desk?

An Order Desk handles processing customer orders, verifying order details, entering data into order management systems, and coordinating with shipping and inventory teams to ensure timely delivery. They also communicate with customers regarding order status and resolve any issues that arise during the order fulfillment process.
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Order Desk jobs near you
Infographic showing various Order Desk job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 19% Part Time, and 1% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $42,162 per year, or $20.3 per hour.

Order Desk Associate

BenQ

Costa Mesa, CA • On-site

Full-time

Re-posted 17 days ago

Job description

Join the BenQ Team!
Are you ready to be a part of a globally trusted brand where cutting-edge technology meets exceptional talent? BenQ is an award-winning display solutions provider for lifestyle and business, including gaming monitors, projectors, and interactive displays like BenQ Board for education. Our core values focus on "Bringing Enjoyment 'N' Quality to Life."
We are hiring an Order Desk Associate to support the order management element within BenQ.
Duties & Responsibilities:
Order Desk Associates help support the entire life cycle of a BenQ Order from creation to final product delivery to the customer. This support is both transactional and analytical.
  • Process customer purchase orders within the ERP system
  • Identifying and correcting transactional order issues
  • Provide order status, tracking, and backorder reports to customers
  • Process drop shipment orders by placing PO's to vendors
  • Maintains customer relationships by responding to customer inquiries and supporting issue resolution
  • Miscellaneous tasks as needed

Required Experience, Knowledge, Skills, and Abilities:
  • Excellent time management, analytical, and organizational skills; strong attention to detail
  • Relationship builder with effective oral and written communication
  • Strong team player who collaborated well with others to solve problems, flexible and adaptable
  • Proficient business software skills (MS Excel, PowerPoint, ERP, Oracle)

Education:
High School Diploma required
Compensation:
Based on experience, we offer a very competitive base salary plus bonus
Position Type:
  • Full-Time
  • Office-Based

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