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Order Desk Jobs (NOW HIRING)

BENQ AMERICA CORP

Order Desk Associate

Costa Mesa, CA · On-site

Order Desk Associates help support the entire life cycle of a BenQ Order from creation to final product delivery to the customer. This support is both transactional and analytical. * Process customer ...

BenQ

Order Desk Associate

Costa Mesa, CA · On-site

Order Desk Associates help support the entire life cycle of a BenQ Order from creation to final product delivery to the customer. This support is both transactional and analytical. * Process customer ...

BenQ

Order Desk Associate

Costa Mesa, CA

Order Desk Associates help support the entire life cycle of a BenQ Order from creation to final product delivery to the customer. This support is both transactional and analytical. * Process customer ...

BenQ

Order Desk Associate

Costa Mesa, CA

Order Desk Associates help support the entire life cycle of a BenQ Order from creation to final product delivery to the customer. This support is both transactional and analytical. * Process customer ...

Dialpad

Order Desk Associate

Austin, TX · On-site

Order Desk Associate As an Order Desk Associate, you'll play an integral role in the end-to-end deal cycle by supporting our Global Sales and CX teams as part of the broader Finance organization. You ...

Dialpad

Order Desk Associate

Austin, TX · On-site

Your role As an Order Desk Associate, you'll play an integral role in the end-to-end deal cycle by supporting our Global Sales and CX teams as part of the broader Finance organization. You'll be the ...

Do it Best

City Desk (Order desk) Manager

Mitchell, SD · On-site

$22/hr

Order Desk Manager Join Mueller Lumber Company as the order desk manager in Mitchell, SD, where you will lead a dynamic team dedicated to delivering exceptional customer service and in house project ...

Dialpad

Order Desk Associate

Austin, TX · On-site

Order Desk Associate As an Order Desk Associate, you'll play an integral role in the end-to-end deal cycle by supporting our Global Sales and CX teams as part of the broader Finance organization. You ...

Do it Best

City Desk (Order desk) Manager

Mitchell, SD · On-site

$22/hr

Join Mueller Lumber Company as the order desk manager in Mitchell, SD, where you will lead a dynamic team dedicated to delivering exceptional customer service and in house project support. This role ...

Dialpad

Order Desk Associate

Austin, TX

Your role As an Order Desk Associate, you'll play an integral role in the end-to-end deal cycle by supporting our Global Sales and CX teams as part of the broader Finance organization. You'll be the ...

AtWork

Order Desk / Customer Service

Carrollton, TX · On-site

$20/hr

Order Desk / Customer Service & Administrative Assistant Location: Carrollton, TX Schedule: Monday-Friday | 8:00 AM - 5:00 PM Pay: $20/hr Bilingual preferred | QuickBooks & Excel required Job Summary ...

Do & Co

Meal Order Desk Associate

Jamaica, NY · On-site

$23 - $25/hr

Meal Orders Desk Associate We have an incredible opportunity for a dynamic, high energy, and detail-oriented Meal Orders Desk Associate to join our team in New York. About DO & CO We have a passion ...

Area Temps

Receptionist/Order Desk

Parma Heights, OH · On-site

$17 - $20/hr

To apply for this Receptionist/Order Desk position, please submit your resume to mayfield@areatemps.com, call (440) 788-4151 or TEXT "your name & 179609" to (440) 646-2409. Additional Information For ...

AtWork!

Order Desk / Customer Service

Carrollton, TX

$20/hr

Order Desk / Customer Service & Administrative Assistant Location: Carrollton, TX Schedule: Monday-Friday | 8:00 AM - 5:00 PM Pay: $20/hr Bilingual preferred | QuickBooks & Excel required Job Summary ...

Edge Technologies

Customer Service Order Desk

Saint Louis, MO · On-site

$13.75 - $19/hr

What You'll Do As an Order Desk Associate, you will ensure timely and accurate processing for the customer through value-added activities. Key responsibilities include: * Purchase order processing

Middec Inc

Order Desk / Reception

Madison, WI · On-site

$20 - $24/hr

You are the first impression to our customers at the front desk, acknowledging them as they enter. Direct phone communication using a 4-line system. Responsible for accurate orders, communicate ...

Middec Inc

Order Desk / Reception

Madison, WI · On-site

$20 - $24/hr

You are the first impression to our customers at the front desk, acknowledging them as they enter. Direct phone communication using a 4-line system. Responsible for accurate orders, communicate ...

Edge Technologies

Customer Service Order Desk

Saint Louis, MO · On-site

$13.75 - $19/hr

What You'll Do As an Order Desk Associate, you will ensure timely and accurate processing for the customer through value-added activities. Key responsibilities include: * Purchase order processing

doco

Meal Order Desk Associate

New York, NY · On-site

$23 - $25/hr

We have an incredible opportunity for a dynamic, high energy, and detailed orientated Meal Orders Desk Associate to join our team in our New York. About DO & CO We have a passion for hospitality ...

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Order Desk information

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How much do order desk jobs pay per hour?

As of Jun 6, 2026, the average hourly pay for order desk in the United States is $20.27, according to ZipRecruiter salary data. Most workers in this role earn between $14.66 and $23.80 per hour, depending on experience, location, and employer.

What does an Order Desk do?

An Order Desk is responsible for processing customer orders, managing inquiries, and ensuring that orders are accurately entered and fulfilled. They act as a liaison between customers, sales teams, and warehouse staff to coordinate the flow of goods and information. Typical tasks include confirming product availability, tracking shipments, resolving issues, and providing excellent customer service throughout the order process.

What are the key skills and qualifications needed to thrive as an Order Desk Specialist, and why are they important?

To excel as an Order Desk Specialist, you need strong attention to detail, organizational skills, and experience in order processing, typically supported by a high school diploma or equivalent. Familiarity with order management software, ERP systems, and basic Microsoft Office applications is often required. Outstanding customer service, problem-solving abilities, and clear communication make you stand out in this role. These skills ensure accurate order fulfillment, efficient workflow, and high customer satisfaction in a fast-paced environment.

What are some common challenges faced by professionals working at an Order Desk, and how can they be managed effectively?

Order Desk professionals often encounter challenges such as handling high volumes of orders, managing last-minute changes, and resolving discrepancies between customer requests and inventory availability. Effective communication with both customers and internal teams, strong organizational skills, and familiarity with order management software are essential to address these issues. Proactively prioritizing tasks and maintaining accurate records can help prevent errors and ensure smooth order processing. Additionally, collaborating closely with sales, shipping, and inventory departments supports efficient problem-solving and customer satisfaction.

What is the difference between Order Desk vs Customer Service Representative?

AspectOrder DeskCustomer Service Representative
Primary RoleProcessing and managing customer orders, ensuring accuracy and timely fulfillmentAssisting customers with inquiries, complaints, and support related to products or services
Required SkillsOrder management, data entry, communication, basic product knowledgeCommunication, problem-solving, product knowledge, conflict resolution
Work EnvironmentOffice or warehouse settings, often with order management softwareCall centers, retail stores, or office environments
Common Industry UsageRetail, e-commerce, wholesaleRetail, service industries, telecommunications

While both roles involve customer interaction, the Order Desk focuses on processing orders and managing logistics, whereas the Customer Service Representative handles customer inquiries and support. Understanding these differences helps employers and job seekers target the right skills and expectations for each position.

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Order Desk jobs near you
Infographic showing various Order Desk job openings in the United States as of May 2026, with employment types broken down into 78% Full Time, 21% Part Time, and 1% Temporary. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $42,162 per year, or $20.3 per hour.

Order Desk Associate

BENQ AMERICA CORP

Costa Mesa, CA • On-site

Full-time

Posted 19 days ago

Job description

Join the BenQ Team!

Are you ready to be a part of a globally trusted brand where cutting-edge technology meets exceptional talent? BenQ is an award-winning display solutions provider for lifestyle and business, including gaming monitors, projectors, and interactive displays like BenQ Board for education. Our core values focus on "Bringing Enjoyment 'N' Quality to Life."

We are hiring an Order Desk Associate to support the order management element within BenQ.

Duties & Responsibilities:

Order Desk Associates help support the entire life cycle of a BenQ Order from creation to final product delivery to the customer. This support is both transactional and analytical.

  • Process customer purchase orders within the ERP system
  • Identifying and correcting transactional order issues
  • Provide order status, tracking, and backorder reports to customers
  • Process drop shipment orders by placing PO’s to vendors
  • Maintains customer relationships by responding to customer inquiries and supporting issue resolution
  • Miscellaneous tasks as needed

Required Experience, Knowledge, Skills, and Abilities:

  • Excellent time management, analytical, and organizational skills; strong attention to detail
  • Relationship builder with effective oral and written communication
  • Strong team player who collaborated well with others to solve problems, flexible and adaptable
  • Proficient business software skills (MS Excel, PowerPoint, ERP, Oracle)

Education:

High School Diploma required

Compensation:

Based on experience, we offer a very competitive base salary plus bonus

Position Type:

  • Full-Time
  • Office-Based

About BenQ North America

Sourced by ZipRecruiter

Industry

Computer and electronic product manufacturing

Company size

51 - 200 Employees

Headquarters location

Costa Mesa, CA, US

Year founded

2001

View All BenQ North America Jobs