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Order Desk Jobs in Calgary, AB (NOW HIRING)

Complete daily inspections of equipment and communicate any concerns with the Order Desk * Maintain accurate paperwork and constant communication with the NorthStar Equipment Rentals Order Desk

New

Starting Rate: $18/HR About You Don't like the idea of sitting at a desk all day? Need to be out in ... Placing product orders * Executing account-specific initiatives i.e. bookings, end caps, marketing ...

Starting Rate: $18/HR About You Don't like the idea of sitting at a desk all day? Need to be out in ... Placing product orders * Executing account-specific initiatives i.e. bookings, end caps, marketing ...

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Order Desk information

See Calgary, AB salary details

$11

$17

$22

How much do order desk jobs pay per hour?

As of Aug 23, 2026, the average hourly pay for order desk in Calgary, AB is $17.70, according to ZipRecruiter salary data. Most workers in this role earn between $15.62 and $19.71 per hour, depending on experience, location, and employer.

What does an order desk do?

An Order Desk is responsible for processing customer orders, managing inquiries, and ensuring that orders are accurately entered and fulfilled. They act as a liaison between customers, sales teams, and warehouse staff to coordinate the flow of goods and information. Typical tasks include confirming product availability, tracking shipments, resolving issues, and providing excellent customer service throughout the order process.

What are the key skills and qualifications needed to thrive as an order desk specialist, and why are they important?

To excel as an Order Desk Specialist, you need strong attention to detail, organizational skills, and experience in order processing, typically supported by a high school diploma or equivalent. Familiarity with order management software, ERP systems, and basic Microsoft Office applications is often required. Outstanding customer service, problem-solving abilities, and clear communication make you stand out in this role. These skills ensure accurate order fulfillment, efficient workflow, and high customer satisfaction in a fast-paced environment.

What are some common challenges faced by professionals working at an order desk, and how can they be managed effectively?

Order Desk professionals often encounter challenges such as handling high volumes of orders, managing last-minute changes, and resolving discrepancies between customer requests and inventory availability. Effective communication with both customers and internal teams, strong organizational skills, and familiarity with order management software are essential to address these issues. Proactively prioritizing tasks and maintaining accurate records can help prevent errors and ensure smooth order processing. Additionally, collaborating closely with sales, shipping, and inventory departments supports efficient problem-solving and customer satisfaction.

What is the difference between Order Desk vs Customer Service Representative?

AspectOrder DeskCustomer Service Representative
Primary RoleProcessing and managing customer orders, ensuring accuracy and timely fulfillmentAssisting customers with inquiries, complaints, and support related to products or services
Required SkillsOrder management, data entry, communication, basic product knowledgeCommunication, problem-solving, product knowledge, conflict resolution
Work EnvironmentOffice or warehouse settings, often with order management softwareCall centers, retail stores, or office environments
Common Industry UsageRetail, e-commerce, wholesaleRetail, service industries, telecommunications

While both roles involve customer interaction, the Order Desk focuses on processing orders and managing logistics, whereas the Customer Service Representative handles customer inquiries and support. Understanding these differences helps employers and job seekers target the right skills and expectations for each position.

What are the duties of an Order Desk?

An Order Desk handles processing customer orders, verifying order details, entering data into order management systems, and coordinating with shipping and inventory teams to ensure timely delivery. They also communicate with customers regarding order status and resolve any issues that arise during the order fulfillment process.

What are popular job titles related to Order Desk jobs in Calgary, AB?

For Order Desk jobs in Calgary, AB, the most frequently searched job titles are:

What job categories do people searching Order Desk jobs in Calgary, AB look for?

The top searched job categories for Order Desk jobs in Calgary, AB are:

What cities near Calgary, AB are hiring for Order Desk jobs?

Cities near Calgary, AB with the most Order Desk job openings:

Infographic showing various Order Desk job openings in Calgary, AB as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $36,819 per year, or $17.7 per hour.

Full-time

Posted 3 days ago

New


Job description

Join the Team at NorthStar Equipment Rentals

At NorthStar Equipment Rentals, we fuel the construction industry with dependable equipment, expert support, and a commitment to getting the job done right. Our talented team is at the heart of our success-delivering well-maintained equipment, responsive on-site assistance, and exceptional service that our clients depend on.

Position Description: Northstar Equipment Rentals is hiring a Driver in Calgary. This role will be responsible for the loading and unloading of the NorthStar Equipment Rentals delivery truck, transport of all rental, sales, and miscellaneous materials to and from customer work sites. In a safe and professional manner.

Reporting to: Branch Manager

Duties and Responsibilities:

  • Safe and courteous operation of NorthStar Equipment Rentals vehicles and equipment
  • Complete daily inspections of equipment and communicate any concerns with the Order Desk
  • Maintain accurate paperwork and constant communication with the NorthStar Equipment Rentals Order Desk
  • Responsible for securing all loads and adhering to all Provincial and Federal regulations and standards set by the Department of Transportation
  • Responsible for timely deliveries and returns of tools and equipment
  • Accurate and legible completion of customer paperwork
  • Maintain a clean and safe delivery related vehicle
  • Communicate all vehicle maintenance concerns to Manager
  • Towing trailer, including loading and offloading of equipment
  • Perform additional job- assignments as directed by Manager including but not limited to organizing, sorting, and other warehouse duties.
  • Represent NorthStar Equipment Rentals in a professional and respectful manner
  • Adhere to NorthStar Equipment Rentals' policies and procedures

Skills and Knowledge:

  • Ability to work in a fast-paced environment with a variety of tasks in an effective, organized manner, ability to multitask
  • Strong communication, analytical skills, and attention to detail
  • Must be organized and able to work without direct supervision
  • Punctual, professional, and motivated
  • Willingness to participate with an on-call system and be able to work overtime as required
  • Demonstrate a high level of safety awareness and a clear understanding of equipment safety
  • Ability to work both indoors and outdoors in all weather conditions
  • Live our CORE Values: Have a Can-Do Attitude, Respect Others, Succeed as a Team, Lead with Courage and Deliver Results

Qualifications:

  • Valid class 3 Drivers License with air brakes a clean driver abstract is required - preference will be given to those with a class 1 drivers license
  • High School Diploma or GED equivalent
  • Equipment hauling experience required
  • Previous experience with a tandem roll back deck truck strongly preferred
  • Previous experience driving a 5 ton drop deck truck an asset
  • Valid first aid certificate an asset
  • Forklift, MEWP and Skidsteer experience/certification an asset

Additional Information:

Full time Monday - Friday

If you're looking to be part of a hardworking, customer-focused team that values safety, service, and integrity-we want to hear from you.

Recruitment Fraud Alert

NorthStar Equipment Rentals is aware of fraudulent job offers and interview requests falsely made in our name, targeting international job seekers. These scams aim to collect money or personal information and are not authorized by NorthStar Equipment Rentals.We never send unsolicited job offers, request payment at any stage of hiring, or ask for personal information before a formal offer is accepted.We urge all applicants to verify the legitimacy of any recruitment communication and report suspicious activity to the appropriate authorities.