ZipRecruiter

Log In

1

Order Desk Jobs in Calgary, AB (NOW HIRING)

NorthStar Equipment Rentals

Driver

Calgary, AB · On-site

Complete daily inspections of equipment and communicate any concerns with the Order Desk * Maintain accurate paperwork and constant communication with the NorthStar Equipment Rentals Order Desk

Brand Momentum

Merchandiser - Calgary

Calgary, AB · On-site

$18/hr

Starting Rate: $18/HR About You Don't like the idea of sitting at a desk all day? Need to be out in ... Placing product orders * Executing account-specific initiatives i.e. bookings, end caps, marketing ...

Brand Momentum

Merchandiser - Calgary

Calgary, AB · On-site

CA$18/hr

Starting Rate: $18/HR About You Don't like the idea of sitting at a desk all day? Need to be out in ... Placing product orders * Executing account-specific initiatives i.e. bookings, end caps, marketing ...

Brand Momentum

Merchandiser - Cochrane

Cochrane, AB · On-site

CA$18/hr

Starting Rate: $18/HR About You Don't like the idea of sitting at a desk all day? Need to be out in ... Placing product orders * Executing account-specific initiatives i.e. bookings, end caps, marketing ...

New

Ecolab

Office Coordinator

Calgary, AB · On-site

Coordinate ordering, inventory management, and vendor relationships * Coordinate workplace ... Coordinate workspace moves, desk assignments, and office setup activities Workplace Coordination

Costco Wholesale

Tire Installer

Rocky View County, AB · On-site

Lists any body damage on service order. Drives member vehicle into install bay, onto hydraulic ... Parks member auto in lot and returns invoice and keys to sales desk. * Performs 40KM Torque check ...

next page

Showing results 1-20

All JobsOrder Desk JobsOrder Desk Jobs in Calgary, AB

Order Desk information

See Calgary, AB salary details

$11

$17

$22

How much do order desk jobs pay per hour?

As of Aug 29, 2026, the average hourly pay for order desk in Calgary, AB is $17.70, according to ZipRecruiter salary data. Most workers in this role earn between $15.62 and $19.71 per hour, depending on experience, location, and employer.

What does an order desk do?

An Order Desk is responsible for processing customer orders, managing inquiries, and ensuring that orders are accurately entered and fulfilled. They act as a liaison between customers, sales teams, and warehouse staff to coordinate the flow of goods and information. Typical tasks include confirming product availability, tracking shipments, resolving issues, and providing excellent customer service throughout the order process.

What are the key skills and qualifications needed to thrive as an order desk specialist, and why are they important?

To excel as an Order Desk Specialist, you need strong attention to detail, organizational skills, and experience in order processing, typically supported by a high school diploma or equivalent. Familiarity with order management software, ERP systems, and basic Microsoft Office applications is often required. Outstanding customer service, problem-solving abilities, and clear communication make you stand out in this role. These skills ensure accurate order fulfillment, efficient workflow, and high customer satisfaction in a fast-paced environment.

What are some common challenges faced by professionals working at an order desk, and how can they be managed effectively?

Order Desk professionals often encounter challenges such as handling high volumes of orders, managing last-minute changes, and resolving discrepancies between customer requests and inventory availability. Effective communication with both customers and internal teams, strong organizational skills, and familiarity with order management software are essential to address these issues. Proactively prioritizing tasks and maintaining accurate records can help prevent errors and ensure smooth order processing. Additionally, collaborating closely with sales, shipping, and inventory departments supports efficient problem-solving and customer satisfaction.

What is the difference between Order Desk vs Customer Service Representative?

AspectOrder DeskCustomer Service Representative
Primary RoleProcessing and managing customer orders, ensuring accuracy and timely fulfillmentAssisting customers with inquiries, complaints, and support related to products or services
Required SkillsOrder management, data entry, communication, basic product knowledgeCommunication, problem-solving, product knowledge, conflict resolution
Work EnvironmentOffice or warehouse settings, often with order management softwareCall centers, retail stores, or office environments
Common Industry UsageRetail, e-commerce, wholesaleRetail, service industries, telecommunications

While both roles involve customer interaction, the Order Desk focuses on processing orders and managing logistics, whereas the Customer Service Representative handles customer inquiries and support. Understanding these differences helps employers and job seekers target the right skills and expectations for each position.

What are the duties of an Order Desk?

An Order Desk handles processing customer orders, verifying order details, entering data into order management systems, and coordinating with shipping and inventory teams to ensure timely delivery. They also communicate with customers regarding order status and resolve any issues that arise during the order fulfillment process.

What are popular job titles related to Order Desk jobs in Calgary, AB?

For Order Desk jobs in Calgary, AB, the most frequently searched job titles are:

What job categories do people searching Order Desk jobs in Calgary, AB look for?

The top searched job categories for Order Desk jobs in Calgary, AB are:

What cities near Calgary, AB are hiring for Order Desk jobs?

Cities near Calgary, AB with the most Order Desk job openings:

Order Desk jobs near you
Infographic showing various Order Desk job openings in Calgary, AB as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $36,819 per year, or $17.7 per hour.

Customer Service Representative

Olympia Tile+Stone Inc.

Calgary, AB

Full-time

Medical, Dental, Vision, PTO

Posted 2 days ago

New

Job description

About the Position

Who We Are

Olympia Tile+Stone Inc. is a leading distributor in the ceramic tile and stone industry, with a rich history dating back to 1927. The company has expanded to establish branches in major cities across Canada and the United States, making it an international leader in the industry. Olympia Tile+Stone Inc. is the largest importer of tile in Canada and a key supplier in the United States.


Why This Role Matters

We are seeking an Customer Service Representative to join the team at our Calgary branch. In this role, you will be the first point of contact for showroom and order desk customers, supporting contractors, distributors, designers, and retail clients. You will process orders accurately, provide product expertise, and work closely with the warehouse and logistics teams to ensure smooth execution.

This is an excellent opportunity for someone who thrives in a dynamic, customer-service-oriented environment and enjoys building relationships while contributing to operational excellence.


What You’ll Do

  • Greet and assist showroom and order desk customers by providing technical guidance and product expertise
  • Receive and process orders by phone, email, and in person, ensuring pricing, coding, and approvals are accurate
  • Process payments for cash orders
  • Coordinate with warehouse and logistics staff to schedule deliveries and resolve shipping issues
  • Maintain organized records of orders, quotes, and customer communications
  • Promote new products and maintain showroom displays and samples
  • Collaborate with external sales representatives to support customer accounts


What You Bring

  • 1 to 3 years of experience in inside sales or customer service (retail, distribution, or building materials experience is an asset)
  • High school diploma required; post-secondary courses in sales, administration, or a related field preferred
  • Excellent communication and interpersonal skills
  • Accuracy and attention to detail when processing orders and payments
  • Ability to manage multiple tasks in a fast-paced environment
  • Ability to lift up to 25 lbs
  • Experience with ERP/order entry systems is an asset
  • Knowledge of tile, flooring, or building materials is an asset


What We Offer

  • Comprehensive benefits package (health, dental, vision, and more)
  • RRSP program with employer contribution
  • Vacation and paid time off
  • Opportunities for growth and development in a supportive environment


How to Apply

If you’re ready to take the next step in your career and want to be part of a team that values customer service, product expertise, and teamwork, we want to meet you!

Please submit your résumé and a short cover letter outlining your experience and explaining why you are an excellent fit for the Customer Service Representative role.


Apply