Service Desk associates are responsible for following through on all Customer Order Management (COM) orders from beginning to end and until the customer is satisfied including but not limited to ...
Service Desk associates are responsible for following through on all Customer Order Management (COM) orders from beginning to end and until the customer is satisfied including but not limited to ...
Do you excel in a fast-paced and dynamic work environment CompuVision is currently looking for a Service Desk Technician, Level 3. The Service Desk Technician is responsible for providing senior ...
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Do you excel in a fast-paced and dynamic work environment CompuVision is currently looking for a Service Desk Technician, Level 3. The Service Desk Technician is responsible for providing senior ...
Are you someone who thrives on helping others succeed, enjoys making an impact, and takes pride in guiding customers to the right solutions for their projects? If you're also naturally curious and ...
New
Are you someone who thrives on helping others succeed, enjoys making an impact, and takes pride in guiding customers to the right solutions for their projects? If you're also naturally curious and ...
New
As part of the Service Desk team, Order Picker associates need to be comfortable handling basic ... and weekends. * Warehouse environment that can be dusty and noisy. * Passing forklifts emit gas ...
As part of the Service Desk team, Order Picker associates need to be comfortable handling basic ... and weekends. * Warehouse environment that can be dusty and noisy. * Passing forklifts emit gas ...
As part of the Service Desk team, Order Picker associates need to be comfortable handling basic ... and weekends. * Warehouse environment that can be dusty and noisy. * Passing forklifts emit gas ...
As part of the Service Desk team, Order Picker associates need to be comfortable handling basic ... and weekends. * Warehouse environment that can be dusty and noisy. * Passing forklifts emit gas ...
Front Desk Associate
Calgary, AB · On-site
Provide gracious and efficient telephone service. Calls should be answered promptly and ... Weekday and/or Weekend Hours based on club needs. * Open or flexible availability is a plus. Monday ...
Front Desk Associate
Calgary, AB · On-site
Provide gracious and efficient telephone service. Calls should be answered promptly and ... Weekday and/or Weekend Hours based on club needs. * Open or flexible availability is a plus. Monday ...
Front Desk Associate
Calgary, AB · On-site
Provide gracious and efficient telephone service. Calls should be answered promptly and ... Weekday and/or Weekend Hours based on club needs. * Open or flexible availability is a plus.
Front Desk Associate
Calgary, AB · On-site
Provide gracious and efficient telephone service. Calls should be answered promptly and ... Weekday and/or Weekend Hours based on club needs. * Open or flexible availability is a plus.
Front Desk Agents - Relocate to Waterton, Alberta (Seasonal)
Calgary, AB · On-site
CA$17/hr
... weekend. We are looking for professionals who are dynamic and passionate in their approach to the ... Discounts on Spa Services * Discount on local businesses * Staff Events; Staff Parties, movie ...
Quick apply
Front Desk Agents - Relocate to Waterton, Alberta (Seasonal)
Calgary, AB · On-site
CA$17/hr
... weekend. We are looking for professionals who are dynamic and passionate in their approach to the ... Discounts on Spa Services * Discount on local businesses * Staff Events; Staff Parties, movie ...
Reception/Service Writer
Calgary, AB · On-site
CA$22 - CA$25/hr
Own the front desk: answer phones, manage walk-ins, and keep the lobby running smoothly * Run the ... Monday-Friday schedule (no weekends) * Paid Vacation plus Flex Days (used for sick or personal time)
New
Quick apply
Reception/Service Writer
Calgary, AB · On-site
CA$22 - CA$25/hr
Own the front desk: answer phones, manage walk-ins, and keep the lobby running smoothly * Run the ... Monday-Friday schedule (no weekends) * Paid Vacation plus Flex Days (used for sick or personal time)
New
Part-Time Front Desk Associate - 17th Ave
Calgary, AB · On-site
CA$17 - CA$19/hr
Introduce new clients to our service offerings with clear, on-brand messaging via phone, walk in ... You must be able to work a minimum of 3 shifts per week, with weekend availability * You care ...
Part-Time Front Desk Associate - 17th Ave
Calgary, AB · On-site
CA$17 - CA$19/hr
Introduce new clients to our service offerings with clear, on-brand messaging via phone, walk in ... You must be able to work a minimum of 3 shifts per week, with weekend availability * You care ...
ITIL Specialist
Calgary, AB · On-site
As Managed Services Operations expands into an enterprise-scale ITSM mandate, we need a dedicated practitioner who can drive governance, performance visibility, and continual improvement across our ...
ITIL Specialist
Calgary, AB · On-site
As Managed Services Operations expands into an enterprise-scale ITSM mandate, we need a dedicated practitioner who can drive governance, performance visibility, and continual improvement across our ...
Participate in after-hours support, weekend coverage, or on-call rotation as required. What You ... Minimum 6 years of experience in IT operations, service desk, or enterprise-wide user ...
Participate in after-hours support, weekend coverage, or on-call rotation as required. What You ... Minimum 6 years of experience in IT operations, service desk, or enterprise-wide user ...
Axés sur les principes clés de sécurité et d'excellence, nous offrons une expérience de soutien de services et une expertise complètes allant de la gestion au nolisement d'avions, en passant ...
Axés sur les principes clés de sécurité et d'excellence, nous offrons une expérience de soutien de services et une expertise complètes allant de la gestion au nolisement d'avions, en passant ...
Axés sur les principes clés de sécurité et d'excellence, nous offrons une expérience de soutien de services et une expertise complètes allant de la gestion au nolisement d'avions, en passant ...
Quick apply
Axés sur les principes clés de sécurité et d'excellence, nous offrons une expérience de soutien de services et une expertise complètes allant de la gestion au nolisement d'avions, en passant ...
Guest Service Representatives
Calgary, AB · On-site
CA$16 - CA$17/hr
Guest Experiences Ambassador / Front Desk Reports to: Operation Manager Job Status: Casual ... We have two shifts, ( 7am - 3:30pm, 3pm - 11:30pm , 11pm - 7am ). and weekends. Location: 4206 ...
Guest Service Representatives
Calgary, AB · On-site
CA$16 - CA$17/hr
Guest Experiences Ambassador / Front Desk Reports to: Operation Manager Job Status: Casual ... We have two shifts, ( 7am - 3:30pm, 3pm - 11:30pm , 11pm - 7am ). and weekends. Location: 4206 ...
(CAN) General Merchandise Associate
Calgary, AB · On-site
CA$16.15/hr
... Customer Service desk and other areas of the store. Stocking and Modular Execution Stocks ... weekends, and holidays, based on business needs. Your adaptability helps ensure the store ...
(CAN) General Merchandise Associate
Calgary, AB · On-site
CA$16.15/hr
... Customer Service desk and other areas of the store. Stocking and Modular Execution Stocks ... weekends, and holidays, based on business needs. Your adaptability helps ensure the store ...
General Merchandise Associate
Okotoks, AB · On-site
CA$16.15/hr
... Customer Service desk and other areas of the store. Stocking and Modular Execution Stocks ... weekends, and holidays, based on business needs. Your adaptability helps ensure the store ...
General Merchandise Associate
Okotoks, AB · On-site
CA$16.15/hr
... Customer Service desk and other areas of the store. Stocking and Modular Execution Stocks ... weekends, and holidays, based on business needs. Your adaptability helps ensure the store ...
An additional duty in this role is to serve as an escalation point for our Remote Services Team who ... or help desk or environment. * Train and educate CompuVision clients on technical standards
Quick apply
An additional duty in this role is to serve as an escalation point for our Remote Services Team who ... or help desk or environment. * Train and educate CompuVision clients on technical standards
Weekend Property Experience & Showing Agent
Calgary, AB · On-site
CA$22 - CA$26/hr
The Opportunity We're looking for someone rare: a person who delivers Four Seasons-level service in ... You want a desk job or a predictable administrative workflow. * You need detailed, step-by-step ...
Quick apply
Weekend Property Experience & Showing Agent
Calgary, AB · On-site
CA$22 - CA$26/hr
The Opportunity We're looking for someone rare: a person who delivers Four Seasons-level service in ... You want a desk job or a predictable administrative workflow. * You need detailed, step-by-step ...
An additional duty in this role is to serve as an escalation point for our Remote Services Team who ... or help desk or environment. * Train and educate CompuVision clients on technical standards
Quick apply
An additional duty in this role is to serve as an escalation point for our Remote Services Team who ... or help desk or environment. * Train and educate CompuVision clients on technical standards
Weekend Service Desk information
What is a weekend service desk?
Weekend Service Desk jobs involve providing technical support and assistance to users, typically during weekends when regular support staff may be unavailable. These roles can include troubleshooting hardware and software issues, answering user queries, and escalating more complex problems to higher-level technicians. Weekend Service Desk staff are essential for maintaining IT operations and ensuring that any technical disruptions are addressed promptly, even outside standard business hours.
What are the key skills and qualifications needed to thrive as a weekend service desk professional?
To thrive as a Weekend Service Desk professional, you need strong troubleshooting abilities, a solid understanding of IT fundamentals, and typically a high school diploma or relevant IT certification such as CompTIA A+. Familiarity with ticketing systems, remote desktop tools, and knowledge base platforms is important for resolving user issues efficiently. Excellent communication, patience, and multitasking skills help build rapport with users and manage multiple requests under time pressure. These skills and qualities are critical for providing prompt, effective support and maintaining high user satisfaction during off-peak hours.
What are the most common challenges faced by a weekend service desk professional, and how can they be effectively managed?
Weekend Service Desk professionals often encounter unique challenges such as handling higher volumes of urgent issues with reduced staff or support from other departments. Additionally, they may need to resolve problems for users who require immediate assistance outside regular business hours. Effective time management, strong communication skills, and thorough documentation are key to managing these situations. Building familiarity with common issues and maintaining a calm, solution-oriented approach can help ensure a smooth support experience for users during weekends.
What is the difference between Weekend Service Desk vs Help Desk Technician?
| Aspect | Weekend Service Desk | Help Desk Technician |
|---|---|---|
| Certifications | ITIL, CompTIA A+ often preferred | CompTIA A+, HDI Support Center Analyst |
| Work Environment | Typically in IT support centers, on-site or remote during weekends | Office or remote support, often during weekdays but can include weekends |
| Employer & Industry | IT service providers, corporate IT departments | IT support companies, corporate IT teams, tech firms |
The Weekend Service Desk primarily handles IT support issues during weekends, often requiring specific certifications like CompTIA A+ and ITIL. Help Desk Technicians provide general technical support during regular hours but may also work weekends. Both roles serve similar industries but differ mainly in scheduling and specific certifications required.
What are the most commonly searched types of Service Desk jobs in Calgary, AB?
The most popular types of Service Desk jobs in Calgary, AB are:
What are popular job titles related to Weekend Service Desk jobs in Calgary, AB?
For Weekend Service Desk jobs in Calgary, AB, the most frequently searched job titles are:
What job categories do people searching Weekend Service Desk jobs in Calgary, AB look for?
The top searched job categories for Weekend Service Desk jobs in Calgary, AB are:
What cities near Calgary, AB are hiring for Weekend Service Desk jobs?
Cities near Calgary, AB with the most Weekend Service Desk job openings:
Other
Medical, Dental
Posted 5 days ago
Job description
Job Description
Are you someone who thrives on helping others succeed, enjoys making an impact, and takes pride in guiding customers to the right solutions for their projects? If you’re also naturally curious and eager to keep learning, consider starting or growing your career with us at The Home Depot.
Service Desk associates are responsible for following through on all Customer Order Management (COM) orders from beginning to end and until the customer is satisfied including but not limited to special order, install and website orders.
Position Responsibilities
Ensure customers receive products and services requested in a timely and accurate manner
Act as a liaison between customers, Project Support Centre, Kitchen Designers, Home Depot Associates, vendors, installers and third party agents
Resolve issues, assess customer needs, coordinate all order related activities in partnership with the Project Support Centre, delivery companies, vendors and service providers in a timely and professional manner.
What sets us apart?
Health and Dental Benefits for Full Time associates
Profit Sharing and Stock Purchase Plan
Paid Training & Career Development
Tuition Reimbursement
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