1

Weekend Service Desk Jobs in Calgary, AB (NOW HIRING)

L1 Support Hero

Calgary, AB

CA$40K - CA$60K/yr

Qualifications & Experience 1+ years of experience in IT support, help desk, or customer service ... Occasional evening or weekend work may be required for critical support or project-related tasks.

L1 Support Hero

Calgary, AB ยท On-site

CA$40K - CA$60K/yr

Qualifications & Experience * 1+ years of experience in IT support, help desk, or customer service ... Occasional evening or weekend work may be required for critical support or project-related tasks.

Assistant Manager

Calgary, AB ยท On-site

CA$17/hr

Managing front desk operations customer, inquiries and property tours * Confirming reservations and ... Customer service or sales experience is an asset * Comfortable using Microsoft Office * Positive ...

Assistant Manager

Calgary, AB ยท On-site

CA$17/hr

Managing front desk operations customer, inquiries and property tours * Confirming reservations and ... Customer service or sales experience is an asset * Comfortable using Microsoft Office * Positive ...

Ability to sit at a desk and do general office work, which includes periodic sedentary ... Additional vacation days for years of service * Business support for education or training after 9 ...

Able perform sedentary responsibilities (e.g. sit at desk and do general office work); * Able to ... Additional vacation days for years of service * Business support for education or training after 9 ...

Showing results 41-60

Weekend Service Desk information

What is a weekend service desk?

Weekend Service Desk jobs involve providing technical support and assistance to users, typically during weekends when regular support staff may be unavailable. These roles can include troubleshooting hardware and software issues, answering user queries, and escalating more complex problems to higher-level technicians. Weekend Service Desk staff are essential for maintaining IT operations and ensuring that any technical disruptions are addressed promptly, even outside standard business hours.

What are the key skills and qualifications needed to thrive as a weekend service desk professional?

To thrive as a Weekend Service Desk professional, you need strong troubleshooting abilities, a solid understanding of IT fundamentals, and typically a high school diploma or relevant IT certification such as CompTIA A+. Familiarity with ticketing systems, remote desktop tools, and knowledge base platforms is important for resolving user issues efficiently. Excellent communication, patience, and multitasking skills help build rapport with users and manage multiple requests under time pressure. These skills and qualities are critical for providing prompt, effective support and maintaining high user satisfaction during off-peak hours.

What are the most common challenges faced by a weekend service desk professional, and how can they be effectively managed?

Weekend Service Desk professionals often encounter unique challenges such as handling higher volumes of urgent issues with reduced staff or support from other departments. Additionally, they may need to resolve problems for users who require immediate assistance outside regular business hours. Effective time management, strong communication skills, and thorough documentation are key to managing these situations. Building familiarity with common issues and maintaining a calm, solution-oriented approach can help ensure a smooth support experience for users during weekends.

What is the difference between Weekend Service Desk vs Help Desk Technician?

AspectWeekend Service DeskHelp Desk Technician
CertificationsITIL, CompTIA A+ often preferredCompTIA A+, HDI Support Center Analyst
Work EnvironmentTypically in IT support centers, on-site or remote during weekendsOffice or remote support, often during weekdays but can include weekends
Employer & IndustryIT service providers, corporate IT departmentsIT support companies, corporate IT teams, tech firms

The Weekend Service Desk primarily handles IT support issues during weekends, often requiring specific certifications like CompTIA A+ and ITIL. Help Desk Technicians provide general technical support during regular hours but may also work weekends. Both roles serve similar industries but differ mainly in scheduling and specific certifications required.

What are the most commonly searched types of Service Desk jobs in Calgary, AB?

The most popular types of Service Desk jobs in Calgary, AB are:

What are popular job titles related to Weekend Service Desk jobs in Calgary, AB?

For Weekend Service Desk jobs in Calgary, AB, the most frequently searched job titles are:

What job categories do people searching Weekend Service Desk jobs in Calgary, AB look for?

The top searched job categories for Weekend Service Desk jobs in Calgary, AB are:

What cities near Calgary, AB are hiring for Weekend Service Desk jobs?

Cities near Calgary, AB with the most Weekend Service Desk job openings:

Infographic showing various Weekend Service Desk job openings in Calgary, AB as of June 2026, with employment types broken down into 73% Full Time, 24% Part Time, and 3% Contract. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution.

Plumbing and Electrical Sales Associate : Part Time - MARLBOROUGH

The Home Depot Canada

Calgary, AB โ€ข On-site

Other

Posted 3 days ago

New


Job description

Job Description
Are you someone who thrives on helping others succeed, enjoys making an impact, and takes pride in guiding customers to the right solutions for their projects? If youโ€™re also naturally curious and eager to keep learning, consider starting or growing your career with us at The Home Depot.

Position Overview:

Sales Associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. Sales Associates have an emphasis on department and product knowledge, provide information on product features and are familiar with related items in order to sell an entire project. Associates in this position know how to greet, engage, and thank every customer in their department and know how to provide basic service in adjacent departments. Sales Associates are focused on customer service and finding and solving customer needs.


Key Responsibilities:
Ensures Customer Satisfaction

  • Following Home Depotโ€™s GET Model of customer service including Greeting, Engaging, and Thanking the customer
  • Actively seek customers throughout the store and escort customers to appropriate merchandise, regardless of department
  • Ask open ended questions about the customerโ€™s projects in order to determine their needs and level of expertise
  • Promote services offered such as Special Services, Tool Rental, Pro Desk, Pro Services, etc. and how to recommend them


Drives Sales

  • Discuss available options (good, better, best) and suggest related items/services outside of department that the customer may need
  • Educate customers about the whole project
  • Using empowerment program when necessary to satisfy customers
  • Execute daily stock maintenance: all products signed, displayed, and clean


Builds Skills and Knowledge

  • Maintain knowledge of all products in department and adjacent departments
  • Proactively seek knowledge on all products and services


Maintains Safety and Security

  • Follows all safety policies and procedures, Loss Prevention policies and procedures


Competencies:

  • Communicates Effectively
  • Customer Focus


Skills:

  • Interpersonal Skills


Direct Manager/Direct Reports:

  • Department Supervisor


Travel Requirements:

  • No travel requirements


Physical Requirements:

  • Bending, stooping, reaching, twisting, lifting, pushing, pulling, and moving items


Working Conditions:

  • Working within a flexible schedule that may include evening and weekends
  • Warehouse environment that can be dusty and noisy
  • Doors are frequently open, causing drafts and interior temperature changes


Minimum Education:

  • High School Diploma or equivalent


Minimum Years of Work Experience:

  • 1 to 2 years Retail or Trade experience an asset


Minimum Leadership Experience:

  • NA


Certifications:

  • NA


Other Requirements/Assets:

  • NA
Your email
Submit