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Order Desk Jobs in Washington (NOW HIRING)

Nova Plastic Surgery Llc

Front Desk Coordinator

Ashburn, VA · On-site

$16.50 - $21.50/hr

Check in orders * Communicate with Front Desk Manager and Practice Manager when products/supplies are needed * Fulfill online store orders * Administrative Tasks * Manage incoming and outgoing faxes

sonesta

Front Desk Manager

Washington, DC · On-site

$19.25 - $25/hr

Front Desk Manager The Front Desk Manager is responsible for consistently delivering results that ... Establish and implement appropriate service recovery guidelines in order to ensure complete guest ...

Arch Amenities Group

Front Desk

Herndon, VA · On-site

$14.50 - $18.50/hr

Front Desk Department: Various Reports to: Site Director Job Type: Non-Exempt Worldgate Athletic ... Becomes knowledgeable about the facility and its amenities in order to effectively communicate with ...

Smart Arches Implant Centers

Front Desk

Rockville, MD · On-site

$15.25 - $19.50/hr

Keeping the front desk area organized, tracking supplies, placing orders, and distributing mail, voicemails, faxes, and emails. * Operating multi-line phones, scanning, faxing, and utilizing software ...

XPERTECHS

Service Desk Specialist

Columbia, MD

... in order to satisfy customer needs and position requirements. Security, Risk, and Compliance Roles ... Service Desk Technician must have a strong aptitude in OS repairs, Spyware and Virus removal ...

Seekr

Front Desk Coordinator

Reston, VA

$17 - $21.75/hr

Order and coordinate lunch/catering for ad hoc office meetings, client visits, and events as requested, managing dietary restrictions, and delivery timing General Administrative & Facility Support ...

Arch Amenities Group

Front Desk

Herndon, VA · On-site

$14.50 - $18.50/hr

Front Desk Department: Various Reports to: Site Director Job Type: Non-Exempt Worldgate Athletic ... Becomes knowledgeable about the facility and its amenities in order to effectively communicate with ...

Career Site

Front Desk

Herndon, VA

$14.50 - $18.50/hr

Front Desk Department: Various Reports to: Site Director Job Type: Non-Exempt Worldgate Athletic ... Becomes knowledgeable about the facility and its amenities in order to effectively communicate with ...

Indigo IT

Help Desk Specialist

Washington, DC · On-site

C area in order to provide end user support at remote offices/locations SPECIFIC KNOWLEDGE, SKILLS ... VoIP desk phones * Familiarity with ServiceNow Ticketing System * Familiarity with tools such as ...

Posted today

Decision Point

Service Desk Lead

Reston, VA · On-site

Service Desk Lead ID 2025-3177 Job Locations US Category Information Technology Type Regular ... In accordance with Presidential Executive Order 13665, DecisionPoint Corporation will not discharge ...

Seekr

Front Desk Coordinator

Reston, VA · On-site

$17 - $21.75/hr

Front Desk Coordinator Reston, Virginia, United States The Front Desk Coordinator is the first ... Order and coordinate lunch/catering for ad hoc office meetings, client visits, and events as ...

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Order Desk information

See Washington salary details

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$43

How much do order desk jobs pay per hour?

As of Aug 12, 2026, the average hourly pay for order desk in Washington is $22.96, according to ZipRecruiter salary data. Most workers in this role earn between $16.59 and $26.97 per hour, depending on experience, location, and employer.

What does an order desk do?

An Order Desk is responsible for processing customer orders, managing inquiries, and ensuring that orders are accurately entered and fulfilled. They act as a liaison between customers, sales teams, and warehouse staff to coordinate the flow of goods and information. Typical tasks include confirming product availability, tracking shipments, resolving issues, and providing excellent customer service throughout the order process.

What is an order desk job?

An order desk job involves managing customer orders, processing transactions, and coordinating with other departments to ensure accurate and timely fulfillment. It often requires strong organizational skills, attention to detail, and familiarity with order management software or systems. The role typically involves working in a fast-paced environment and may include customer service responsibilities.

What are the key skills and qualifications needed to thrive as an order desk specialist, and why are they important?

To excel as an Order Desk Specialist, you need strong attention to detail, organizational skills, and experience in order processing, typically supported by a high school diploma or equivalent. Familiarity with order management software, ERP systems, and basic Microsoft Office applications is often required. Outstanding customer service, problem-solving abilities, and clear communication make you stand out in this role. These skills ensure accurate order fulfillment, efficient workflow, and high customer satisfaction in a fast-paced environment.

What are some common challenges faced by professionals working at an order desk, and how can they be managed effectively?

Order Desk professionals often encounter challenges such as handling high volumes of orders, managing last-minute changes, and resolving discrepancies between customer requests and inventory availability. Effective communication with both customers and internal teams, strong organizational skills, and familiarity with order management software are essential to address these issues. Proactively prioritizing tasks and maintaining accurate records can help prevent errors and ensure smooth order processing. Additionally, collaborating closely with sales, shipping, and inventory departments supports efficient problem-solving and customer satisfaction.

What is the difference between Order Desk vs Customer Service Representative?

AspectOrder DeskCustomer Service Representative
Primary RoleProcessing and managing customer orders, ensuring accuracy and timely fulfillmentAssisting customers with inquiries, complaints, and support related to products or services
Required SkillsOrder management, data entry, communication, basic product knowledgeCommunication, problem-solving, product knowledge, conflict resolution
Work EnvironmentOffice or warehouse settings, often with order management softwareCall centers, retail stores, or office environments
Common Industry UsageRetail, e-commerce, wholesaleRetail, service industries, telecommunications

While both roles involve customer interaction, the Order Desk focuses on processing orders and managing logistics, whereas the Customer Service Representative handles customer inquiries and support. Understanding these differences helps employers and job seekers target the right skills and expectations for each position.

What are the most commonly searched types of Order Desk jobs in Washington? The most popular types of Order Desk jobs in Washington are:
What are popular job titles related to Order Desk jobs in Washington? For Order Desk jobs in Washington, the most frequently searched job titles are:
What job categories do people searching Order Desk jobs in Washington look for? The top searched job categories for Order Desk jobs in Washington are:
Order Desk jobs near you
Infographic showing various Order Desk job openings in Washington as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, 2% Contract, and 1% Nights. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $47,753 per year, or $23 per hour.

Front Desk Coordinator

Nova Plastic Surgery Llc

Ashburn, VA • On-site

$16.50 - $21.50/hr

Full-time

Re-posted 8 days ago

Job description

The Front Desk Coordinator plays a crucial role at NOVA Plastic Surgery and Dermatology, ensuring that the patient's experience is second to none. They are the face of the practice, responsible for handling patient requests and administrative tasks with excellence. The Front Desk Coordinator performs a variety of duties, demonstrating exceptional customer service skills, strong communication skills, attention to detail, and the ability to multitask effectively.

Responsibilities:

  • Check Patients In and Out

  • Be a warm welcome to the practice by greeting patients and offering refreshments

  • Ensure appropriate consents are filled out prior to the patient's appointment

  • Assist with patient questions

  • Assist patients browsing the retail displays

  • Ensure patient has their next appointment booked

  • Scheduling Appointments

  • Schedule appointments properly, ensuring that the appointment is booked with the correct provider, for the right treatment, with the proper allotment of time, and the proper spacing if the patient receives multiple treatments.

  • Contact the waiting list for last-minute openings and communicate scheduling gaps to Front Desk Manager and Clinical Manager as needed.

  • Adhere to office policies regarding cancellations and no-showed appointments

  • Confirm appointments that were booked online

  • Communicate specials and sales to patients

  • Billing & Payments

  • Input bills for products

  • Check applicable rewards points and apply to billing statements

  • Collect deposits for all appointments

  • Take payments

  • Take down insurance information and determine co-pay

  • Take pre-payments for surgical procedures

  • Add referral credits into patient charts

  • Manage online store payments and gift cards

  • Managing Incoming and Outgoing Calls

  • Demonstrate exceptional customer service skills over the phone.

  • Be an excellent source of information for patients calling in with inquiries.

  • Effectively manage patient requests relating to their records, scheduling, rescheduling, or cancelling appointments.

  • Be able to redirect calls to the proper staff member as needed.

  • Complete confirmation calls.

  • Return voicemails in a timely manner.

  • Call patients as directed by providers, medical assistants, and management.

  • Documentation and Handling Patient Records

  • Document all correspondence with patients

  • Scan documents into patient charts

  • Manage records requests

  • Inventory Management

  • Assist patients purchasing retail products

  • Count and restock inventory daily

  • Check in orders

  • Communicate with Front Desk Manager and Practice Manager when products/supplies are needed

  • Fulfill online store orders

  • Administrative Tasks

  • Manage incoming and outgoing faxes

  • Stay up to date on promotions, sales, etc.

  • Manage cash deposits.

  • Review applicable reports.

  • Complete daily tasks as assigned by the Front Desk Manager

  • Keep the waiting area clean and well stocked.