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Order Desk Associate Jobs in Washington (NOW HIRING)

Arch Amenities Group

Front Desk

Herndon, VA · On-site

$14.50 - $18.50/hr

The Front Desk Associate is responsible for greeting guests and members and must be well versed in ... Becomes knowledgeable about the facility and its amenities in order to effectively communicate with ...

Career Site

Front Desk

Herndon, VA

$14.50 - $18.50/hr

The Front Desk Associate is responsible for greeting guests and members and must be well versed in ... Becomes knowledgeable about the facility and its amenities in order to effectively communicate with ...

Arch Amenities Group

Front Desk

Herndon, VA

$14.50 - $18.50/hr

The Front Desk Associate is responsible for greeting guests and members and must be well versed in ... Becomes knowledgeable about the facility and its amenities in order to effectively communicate with ...

Issa

Apertura Futura: Front Desk Associate

Waldorf, MD

$13.25 - $17.25/hr

Front Desk Associate (FDA) The Front Desk Associate is the face of the gym and one of our most ... Tour prospective members on the gym, and perform sales tasks in order to convince clients to ...

Issa

Future Opening: Front Desk Associate

Waldorf, MD

$13.25 - $17.25/hr

Front Desk Associate (FDA) The Front Desk Associate is the face of the gym and one of our most ... Tour prospective members on the gym, and perform sales tasks in order to convince clients to ...

Arch Amenities Group

Fitness Receptionist

Alexandria, VA

$16 - $20.50/hr

Fitness Front Desk Associate Arch Amenities Group, the world's leading spa, fitness and leisure ... Becomes knowledgeable about the facility and its amenities in order to effectively communicate with ...

Career Site

Fitness Receptionist

Kingstowne, VA

$14.50 - $18.75/hr

The Fitness Front Desk Associate is responsible for greeting guests and members and must be well ... Becomes knowledgeable about the facility and its amenities in order to effectively communicate with ...

Arch Amenities Group

Fitness Receptionist

Kingstowne, VA · On-site

$14.50 - $18.75/hr

The Fitness Front Desk Associate is responsible for greeting guests and members and must be well ... Becomes knowledgeable about the facility and its amenities in order to effectively communicate with ...

Career Site

Fitness Receptionist

Kingstowne, VA

$14.50 - $18.75/hr

The Fitness Front Desk Associate is responsible for greeting guests and members and must be well ... Becomes knowledgeable about the facility and its amenities in order to effectively communicate with ...

Arch Amenities Group

Fitness Receptionist

Kingstowne, VA

$14.50 - $18.75/hr

The Fitness Front Desk Associate is responsible for greeting guests and members and must be well ... Becomes knowledgeable about the facility and its amenities in order to effectively communicate with ...

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Order Desk Associate information

What are some common challenges faced by Order Desk Associates and how can they be managed?

Order Desk Associates often encounter challenges such as handling high volumes of orders during peak times, resolving discrepancies between customer requests and inventory availability, and maintaining clear communication between sales, warehouse, and shipping teams. Staying organized, using order management software efficiently, and developing strong problem-solving skills can help manage these challenges. Building good relationships with team members and customers also ensures smoother resolution of issues and a more positive work environment.

What are Order Desk Associates?

Order Desk Associates are professionals responsible for processing customer orders, managing inventory levels, and ensuring accurate and timely fulfillment of customer requests. They interact with customers, sales teams, and warehouse staff to confirm order details, resolve issues, and provide updates on order status. Their role often involves data entry, attention to detail, and strong communication skills to maintain smooth order operations.

What is the difference between Order Desk Associate vs Customer Service Representative?

AspectOrder Desk AssociateCustomer Service Representative
Required CredentialsHigh school diploma, basic computer skillsHigh school diploma, communication skills
Work EnvironmentOffice, warehouse, or retail settingsCall centers, retail stores, office environments
Employer & Industry UsageRetail, wholesale, logisticsRetail, service, telecommunications
Common Search & Comparison IntentOrder processing, inventory managementCustomer support, issue resolution

While both roles involve interacting with customers and handling inquiries, the Order Desk Associate primarily focuses on processing orders, managing inventory, and ensuring accurate order fulfillment. In contrast, the Customer Service Representative handles a broader range of customer issues, including complaints and service inquiries. Understanding these differences helps employers and job seekers identify the right role based on skills and industry needs.

What are the key skills and qualifications needed to thrive as an Order Desk Associate, and why are they important?

To thrive as an Order Desk Associate, you need strong organizational skills, attention to detail, and experience with order processing, often supported by a high school diploma or equivalent. Familiarity with inventory management systems, order entry software, and customer relationship management (CRM) tools is typically required. Excellent communication, problem-solving abilities, and a customer-oriented mindset are standout soft skills in this position. These competencies ensure accurate order fulfillment, efficient workflow, and high levels of customer satisfaction.
What cities in Washington are hiring for Order Desk Associate jobs? Cities in Washington with the most Order Desk Associate job openings:
Order Desk Associate jobs near you
Front Desk

Front Desk

Arch Amenities Group

Herndon, VA • On-site

$14.50 - $18.50/hr

Part-time

Posted 24 days ago

Arch Amenities Group rating

4.7

Company rating: 4.7 out of 10

Based on 5 frontline employees who took The Breakroom Quiz

Job description

Job Title: Front Desk
Department: Various
Reports to: Site Director
Job Type: Non-Exempt
Worldgate Athletic Club & Arch Amenities Group, one of the world's leading spa and fitness management firms, is seeking a Front Desk Associate for a health club in Herndon Virginia. The Front Desk Associate is responsible for greeting guests and members and must be well versed in the facility and the different services and amenities offered. The Front Desk Associate is able to quickly develop strong relationships and trust, warmly welcome new clients, and answer inquiries. Additionally, the Front Desk Associate may need to process transactions, handle money, and contribute to facility cleanliness.
Worldgate Athletic Club & Spa - Experience elevated fitness and wellness with 110,000 square feet of fitness, aquatics, tennis, spa and wellness amenities. From state-of-the-art equipment to a large gymnasium to all new locker rooms to a full kid's club, Worldgate Athletic Club & Spa is amenity rich. Expert personal trainers, group exercise instructors, and spa therapists offer the latest in well-balanced health. Apply today and join our team!
Job Summary:
The Front Desk Associate is responsible for greeting guests and members and must be well versed in the facility and the different services and amenities offered. The Front Desk Associate is able to quickly develop strong relationships and trust, warmly welcome new clients, and answer inquiries. Additionally, the Front Desk Associate may need to process transactions, handle money, and contribute to facility cleanliness.
Key Responsibilities:
  • Ensures the "Arch Amenities Group Experience" for members and guests by maintaining the standards set in Arch Amenities Group Mission Statement/Values; Standards and Expectations, and Arch Amenities Group Brand Standards.
  • Adheres to policies of the facility and Arch Amenities Group.
  • Reports any incident or accident to the Facility Manager.
  • Submits all paperwork and financial reporting, when applicable, in accordance with Arch Amenities Group policy.
  • Develops and maintains accurate department maintenance procedures and checklists through routine preventative maintenance and repair.
  • Maintains a monthly inventory of supplies and or products, when applicable.
  • Becomes knowledgeable about the facility and its amenities in order to effectively communicate with members and/or guests.
  • Helps ensure the facility is only accessed by actual members and/or guests, and that it is safe and secure at all times.
  • Greets each and every guest with a smile and direct eye contact.
  • Goes the extra mile for members and guests by offering to make reservations, find directions, look up phone numbers, etc.
  • Uses time efficiently throughout shifts by checking equipment, locker rooms, inventory, etc. Ensures proper coverage when it's necessary to leave the area.
  • Keeps the area clear of clutter and personal effects.
  • Informs co-worker(s) of pertinent information at the end of the shift. Maintains and updates staff communication books.
  • Informs facility manager of any member, guest, or facility issues.
  • Enrolls members and guests in programs. Makes reservations for spa services and personal training, when applicable.
  • Receives payments for goods and services and properly accounts for the money.
  • Reconciles daily sales, deposits, and receipts, when applicable.
  • Assists staff with lifting and storing facility equipment, furniture, and products to help maintain the facility and prepare for special events.
  • Additional duties as assigned.

Qualifications:
  • High School diploma but college degree preferred.
  • Customer service experience
  • Previous experience handling money
  • Excellent communication, customer service skills, and work ethic
  • Efficient, well organized, and able to handle a variety of duties simultaneously
  • Professional manner, discretion, and appearanceExcellent verbal and written skills
  • Energetic, enthusiastic and motivational
  • Strong team player
  • Proficient in appropriate computer skills and office equipment
  • Ability to lift 25 lbs.Availability to work nights, weekends and holidays
  • Availability to stand for long periods of time
  • This position required the ability to stand, stoop, kneel, crouch, bend, walk, and talk
  • The employee is regularly required to use hands to finger, handle, feel or operate objects, tools, or controls; and reach with hands and arms

Essential Function
Seldom
Occasionally
Frequently
Stationary Position -- Sitting or Standing
X
Active Position -- Walking, jogging, running
X
Use of hands/fingers -- Operate, Use, Inspect, Place, Detect, Position, Prepare, activate
X
Climb/Balance -- Stairs, ladders, ropes, equipment, beams
X
Stoop/kneel/crouch or crawl -- Position self, move
X
Talk/hear -- communicate, detect, converse with, discern, convey, express oneself, exchange information
X
See -- Detect, determine, perceive, identify, recognize, judge, observe, inspect, estimate, assess
X
Carry weight, lift -- Move, transport, position, put, install, remove -- 50 lbs or less
X
Carry weight, lift -- Move, transport, position, put, install, remove -- 50 lbs or more
X
Exposure to -- Exposed, work around, chemicals, odors, smells, noise, indoors or outdoors, heat, cool.
X
DISCLAIMER
The employee must be able to perform the essential functions of the position satisfactorily and, if requested, reasonable accommodation will be made to enable employees with disabilities to perform the essential functions of their job, absent undue hardship. Job descriptions typically change over time as requirements and employee skill levels change. Supervisors may revise and/or add duties to reflect these changes. The Employer retains the right to change or assign other duties to this position.
Arch Amenities Group, LLC is an Equal Opportunity / Affirmative Action employer committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, age, national origin, disability, protected veteran status, gender identity or any other factor protected by applicable federal, state or local laws. Arch Amenities Group, LLC is also committed to working with and providing reasonable accommodation to individuals with disabilities. Please let your recruiter know if you need accommodation at any point during the interview process.

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