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Order Desk Associate Jobs in Washington (NOW HIRING)

AA2IT

Help Desk Tech

Arlington, VA · On-site

$23 - $31/hr

... Help Desk to meet Gartner standards and SLA's for all Gartner Associates (in local and regional ... all associate interactions are accurately documented, assigned, and communicated in order to ...

AA2IT

Help Desk Tech

Arlington, VA · On-site

$23 - $31/hr

... Help Desk to meet Gartner standards and SLA's for all Gartner Associates (in local and regional ... all associate interactions are accurately documented, assigned, and communicated in order to ...

sonesta

Front Desk Manager

Washington, DC · On-site

$19.25 - $25/hr

E.S.T. standards and instill a passion for customer service in all associates of the hotel ... Establish and implement appropriate service recovery guidelines in order to ensure complete guest ...

XPERTECHS

Service Desk Specialist

Columbia, MD

... in order to satisfy customer needs and position requirements. Security, Risk, and Compliance Roles ... This position requires a minimum of an Associate's Degree (with a Bachelor's degree preferred); at ...

Veredus - DC

Teir 1 Help Desk

Herndon, VA · On-site

$20.50 - $27.75/hr

Document and submit problem resolutions to the knowledge database in order to assist other Help ... Associate's Degree Knowledge of Microsoft Office automation solutions. Experience in using the ...

Crescent

Spv Front Desk-200

Bethesda, MD · On-site

$18.25 - $23.50/hr

In order to maintain a positive guest and associate experience, your work habits should always meet and strive to exceed hotel standards for work procedures, dress, grooming, punctuality and ...

Studio 6 Suites

Hotel Front Desk

Catonsville, MD · On-site

$15 - $15.25/hr

Demonstrate the ability to multi-task be detail-oriented and be able to problem solve in order to ... Approach all encounters with guests and associates in a friendly service oriented manner. Maintain ...

Studio 6 Suites

Hotel Front Desk

Catonsville, MD · On-site

$15 - $15.25/hr

... order to effectively deal with internal and external customers. • Must be able to convey ... associates in a friendly service oriented manner. • Maintain high standards of personal ...

Motel 6

Hotel Front Desk

Catonsville, MD · On-site

$13.50 - $17/hr

... order to effectively deal with internal and external customers. • Must be able to convey ... associates in a friendly service oriented manner. • Maintain high standards of personal ...

Studio 6 Suites

Hotel Front Desk

Catonsville, MD

$15 - $15.25/hr

Demonstrate the ability to multi-task be detail-oriented and be able to problem solve in order to ... Approach all encounters with guests and associates in a friendly service oriented manner.

Crescent

Front Desk Agent

Washington, DC · On-site

$23.21/hr

In order to maintain a positive guest and associate experience, your work habits should always meet and strive to exceed hotel standards for work procedures, dress, grooming, punctuality and ...

Sage Hospitality Group

Front Desk Agent

Rockville, MD · On-site

$19/hr

By encouraging associates to take initiative and responsibility for their own advancement, we ... Maintains good customer relations by keeping abreast of all in-house and area functions in order to ...

Crescent Services

Front Desk Agent

Washington, DC · On-site

$16.25 - $20.50/hr

In order to maintain a positive guest and associate experience, your work habits should always meet and strive to exceed hotel standards for work procedures, dress, grooming, punctuality and ...

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All JobsOrder Desk Associate JobsOrder Desk Associate Jobs in Washington

Order Desk Associate information

What are some common challenges faced by order desk associates and how can they be managed?

Order Desk Associates often encounter challenges such as handling high volumes of orders during peak times, resolving discrepancies between customer requests and inventory availability, and maintaining clear communication between sales, warehouse, and shipping teams. Staying organized, using order management software efficiently, and developing strong problem-solving skills can help manage these challenges. Building good relationships with team members and customers also ensures smoother resolution of issues and a more positive work environment.

What is an order desk associate?

Order Desk Associates are professionals responsible for processing customer orders, managing inventory levels, and ensuring accurate and timely fulfillment of customer requests. They interact with customers, sales teams, and warehouse staff to confirm order details, resolve issues, and provide updates on order status. Their role often involves data entry, attention to detail, and strong communication skills to maintain smooth order operations.

What is the difference between Order Desk Associate vs Customer Service Representative?

AspectOrder Desk AssociateCustomer Service Representative
Required CredentialsHigh school diploma, basic computer skillsHigh school diploma, communication skills
Work EnvironmentOffice, warehouse, or retail settingsCall centers, retail stores, office environments
Employer & Industry UsageRetail, wholesale, logisticsRetail, service, telecommunications
Common Search & Comparison IntentOrder processing, inventory managementCustomer support, issue resolution

While both roles involve interacting with customers and handling inquiries, the Order Desk Associate primarily focuses on processing orders, managing inventory, and ensuring accurate order fulfillment. In contrast, the Customer Service Representative handles a broader range of customer issues, including complaints and service inquiries. Understanding these differences helps employers and job seekers identify the right role based on skills and industry needs.

What are the key skills and qualifications needed to thrive as an order desk associate?

To thrive as an Order Desk Associate, you need strong organizational skills, attention to detail, and experience with order processing, often supported by a high school diploma or equivalent. Familiarity with inventory management systems, order entry software, and customer relationship management (CRM) tools is typically required. Excellent communication, problem-solving abilities, and a customer-oriented mindset are standout soft skills in this position. These competencies ensure accurate order fulfillment, efficient workflow, and high levels of customer satisfaction.
What cities in Washington are hiring for Order Desk Associate jobs? Cities in Washington with the most Order Desk Associate job openings:
Order Desk Associate jobs near you

Front Desk Staff - Part Time, Weekends (4pm-12am & 12am- 8am)

The Montgomery County Coalition

Gaithersburg, MD • On-site

$18/hr

Full-time, Part-time

Re-posted 6 days ago

Job description

General Description: The Front Desk Staff Person oversees the flow of tenants and visitors entering and leaving the facility and monitors the property through the use of security and surveillance systems, logs, and observation; alerts staff of unusual events.
Essential Duties and Responsibilities:
  • Ensures that clients are safe and secure from internal and external elements.
  • Greets clients and guests.
  • Maintains and updates visitors' log book.
  • Answers phone and directs calls to appropriate personnel.
  • Answers questions of a general nature; refers others to appropriate personnel for assistance.
  • Continuously monitors the conduct and behavior of residents/clients and guests;
  • Notify supervisor and Program Manager regarding incidents (follow Crisis Protocol).
  • Monitors cameras and all locked entryways.
  • Assists residents with completing work orders for maintenance.
  • Manage in-house mail/package.
  • Document daily routine occurrences in staff log.
  • Assists in maintaining the cleanliness and safety of the reception area.
  • Prepares security alerts and incident reports.
  • Notify supervisor and Program Manager regarding incidents (follow Crisis Protocol).
  • Conduct Periodic walk through of the building.
  • Attend staff meeting.
  • Utilize Mandt to deescalate potential crisis- notify authority for unsafe situations.
  • Document security alerts and incident reports.
  • Other duties as assigned by the supervisor.

Requirements
  • High school graduate.
  • Minimum 6 to 12 months related experience. Will consider combination of qualifications equal to educational and work experience.
  • Functional knowledge of Microsoft Office (Word, Excel) and Adobe.
  • Ability to operate monitoring and surveillance camera systems.
  • Ability to negotiate and facilitate positive relationships between tenants.
  • Ability to negotiate and maintain positive relationships with co-workers and clients.
  • Advocate for Seneca and Cordell residents.

Requirements
Qualified candidate must be able to work part - time, weekend shifts from 4pm-12am or 12am- 8am.
Salary Description
18.00/hr

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