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Operational Account Manager Jobs (NOW HIRING)

Kelly Services

Operations - Account Manager

Rome, GA

$60K - $65K/yr

Operations Specialist - Account Manager Kelly Services | Direct Hire Location: Rome, GA Schedule ... Support operational reporting and process improvement initiatives. * Assist with special projects ...

ePromos

Program Account Manager

Saint Cloud, MN · On-site +1

Ensure proper finance and operational account setup. * Align all program activities with ... Inventory management, Quotations, Presentations, SOP administration, Operational processes

DSV A/S

Operational Key Account Manager

Iselin, NJ · On-site

$95K - $105K/yr

Operational Key Account Manager Time Type: Full Time Operational Key Account Manager (OKAM) As a Key Account Manager in Operations at DSV, you will be responsible for managing and growing key ...

DSV A/S

Operational Key Account Manager

Atlanta, GA · On-site

Operational Key Account Manager - 120891 Time Type: Full Time Operational Key Account Manager As a Key Account Manager in Operations at DSV, you will be responsible for managing and growing key ...

DSV A/S

Operational Key Account Manager

Cleveland, OH · On-site

$82K - $120K/yr

Operational Key Account Manager Time Type: Full Time Operational Key Account Manager (OKAM) As a Key Account Manager in Operations at DSV, you will be responsible for managing and growing key ...

DSV A/S

Operational Key Account Manager

Chester, PA · On-site

$82K - $103K/yr

Operational Key Account Manager Time Type: Full Time Summary As a Key Account Manager in Operations at DSV, you will be responsible for managing and growing key accounts. You will work closely with ...

DSV A/S

Operational Key Account Manager

Milwaukee, WI · On-site

$82K - $103K/yr

Operational Key Account Manager Time Type: Full Time Summary As a Key Account Manager in Operations at DSV, you will be responsible for managing and growing key accounts. You will work closely with ...

DSV A/S

Operational Key Account Manager

Torrance, CA · On-site

$71K - $106K/yr

Operational Key Account Manager - 122147 Time Type: Full Time Summary As a Key Account Manager in Operations at DSV, you will be responsible for managing and growing key accounts in the ...

DSV A/S

Operational Key Account Manager

Kent, WA · On-site

$80K - $106K/yr

Operational Key Account Manager - 122141 Time Type: Full Time Summary As a Key Account Manager in Operations at DSV, you will be responsible for managing and growing key accounts in the ...

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Operational Account Manager information

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$29.5K

$65.8K

$106K

How much do operational account manager jobs pay per year?

As of Aug 11, 2026, the average yearly pay for operational account manager in the United States is $65,816.00, according to ZipRecruiter salary data. Most workers in this role earn between $48,000.00 and $78,500.00 per year, depending on experience, location, and employer.

What is an operational account manager?

An Operational Account Manager is responsible for overseeing the day-to-day management of client accounts, ensuring service delivery aligns with client expectations and contractual agreements. They act as a liaison between the client and internal teams, addressing operational issues, optimizing processes, and identifying areas for improvement. Their goal is to build strong client relationships, resolve any service-related concerns, and help clients achieve their business objectives through effective account management.

What are the key skills and qualifications needed to thrive as an operational account manager, and why are they important?

To thrive as an Operational Account Manager, you need expertise in account management, operational processes, and a solid understanding of business strategy, typically supported by a relevant degree and experience in client-facing roles. Familiarity with CRM software, data analysis tools, and project management platforms is commonly required. Strong interpersonal communication, problem-solving abilities, and attention to detail set standout professionals apart in this role. These competencies are essential for effectively managing client relationships, ensuring operational efficiency, and driving customer satisfaction.

What is the difference between Operational Account Manager vs Customer Success Manager?

AspectOperational Account ManagerCustomer Success Manager
Primary FocusManaging account operations, processes, and service deliveryEnsuring customer satisfaction and retention
Required SkillsAccount management, process optimization, communicationCustomer relationship management, problem-solving, communication
Work EnvironmentClient sites, operations teams, account management platformsCustomer-facing, support teams, CRM tools
CertificationsOften requires project management or industry-specific certificationsOften requires customer service or success certifications

While both roles involve managing client relationships, the Operational Account Manager focuses on operational processes and service delivery, ensuring smooth account functioning. The Customer Success Manager emphasizes building strong customer relationships to promote satisfaction and retention. Both roles are vital in client management but serve different strategic purposes within organizations.

How does an operational account manager typically collaborate with internal teams to address client needs?

Operational Account Managers work closely with various internal departments, such as sales, customer support, logistics, and finance, to ensure clients receive seamless service and solutions. They act as the main point of contact for clients, translating client requirements into actionable tasks for internal teams and coordinating efforts to resolve issues promptly. This collaborative approach helps build strong client relationships and ensures that service delivery meets or exceeds expectations. Regular meetings and status updates are common practices to keep all stakeholders aligned.
More about Operational Account Manager jobs
What cities are hiring for Operational Account Manager jobs? Cities with the most Operational Account Manager job openings:
What states have the most Operational Account Manager jobs? States with the most job openings for Operational Account Manager jobs include:
What job categories do people searching Operational Account Manager jobs look for? The top searched job categories for Operational Account Manager jobs are:
Operational Account Manager jobs near you
Infographic showing various Operational Account Manager job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 86% Full Time, 12% Part Time, and 1% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $65,816 per year, or $31.6 per hour.

Operations - Account Manager

Kelly Services

Rome, GA

$60K - $65K/yr

Full-time

Medical, Dental, Vision, Life, Retirement

Posted 4 days ago

Job description

Operations Specialist – Account Manager
Kelly Services | Direct Hire
Location: Rome, GA
Schedule: Monday–Friday | 100% Onsite
Salary: $60,000–$65,000
Kelly Services is seeking an Operations Specialist for a well-established manufacturing and industrial distribution organization in Rome, GA. This is a great opportunity for an operations professional who enjoys coordinating orders, suppliers, inventory, logistics, and internal teams to keep business moving efficiently.
The Operations Specialist will serve as a key link between customers, suppliers, warehouse, purchasing, sales, quality, accounting, and operations. The ideal candidate is organized, proactive, comfortable working in an ERP system, and able to manage multiple priorities and deadlines.
What You'll Do
Order & Operations Management
  • Process customer purchase orders, forecasts, and demand schedules.
  • Enter and maintain sales orders in the ERP system.
  • Coordinate order fulfillment with warehouse and operations teams.
  • Monitor customer shortages and communicate delivery updates.
  • Track customer requirements and ensure orders are executed on time.
  • Maintain accurate customer records and documentation.
Supplier & Purchasing Support
  • Communicate with suppliers regarding order status, shipments, shortages, and delivery dates.
  • Expedite materials and shipments when needed.
  • Identify potential supply issues and escalate risks appropriately.
  • Support purchasing and supplier follow-up activities.
Inventory & Forecasting
  • Process customer forecasts and demand schedules.
  • Monitor inventory movement and availability.
  • Prepare inventory reports and identify potential shortages or excess inventory.
  • Communicate changes in customer demand to internal teams.
Shipping & Logistics
  • Coordinate domestic and international shipments.
  • Arrange transportation with carriers and logistics providers.
  • Prepare shipping and commercial documentation.
  • Coordinate Advance Shipping Notices (ASNs).
  • Track shipments and work with carriers to support on-time delivery.
ERP & Data Management
  • Maintain accurate item, customer, pricing, and order information within the ERP system.
  • Enter and maintain pricing updates.
  • Assist with ERP reporting and data analysis.
  • Ensure accuracy and integrity of operational data.
Cross-Functional Support
  • Work closely with Sales, Purchasing, Warehouse, Quality, Accounting, and Operations.
  • Support operational reporting and process improvement initiatives.
  • Assist with special projects and day-to-day operational needs.
  • Provide backup support for other operational functions as needed.
What We're Looking For
  • 3+ years of experience in operations, logistics, purchasing, customer order management, industrial distribution, or supply chain.
  • Experience working with an ERP system; Microsoft Dynamics/Navision experience is a plus.
  • Strong Microsoft Office skills, particularly Excel, Word, and Outlook.
  • Excellent organization and time-management skills.
  • Strong analytical and problem-solving abilities.
  • Ability to manage multiple priorities and deadlines.
  • Excellent written and verbal communication skills.
  • Comfortable communicating with customers, suppliers, carriers, and internal teams.
  • Strong attention to detail and data accuracy.
  • Ability to work independently while collaborating effectively with a team.
  • Inventory, logistics, purchasing, or supply chain experience preferred.
Interested? Apply today through Kelly Services!
Kelly Services is an Equal Employment Opportunity employer. Send resumes to Daid740@kellyservices.com
 
As part of our promise to talent, Kelly supports those who work with us through a variety of benefits, perks, and work-related resources. Kelly offers eligible employees voluntary benefit plans including medical, dental, vision, telemedicine, term life, whole life, accident insurance, critical illness, a legal plan, and short-term disability. As a Kelly employee, you will have access to a retirement savings plan, service bonus and holiday pay plans (earn up to eight paid holidays per benefit year), and a transit spending account. In addition, employees are entitled to earn paid sick leave under the applicable state or local plan. Click here for more information on benefits and perks that may be available to you as a member of the Kelly Talent Community.

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About Kelly

Work changes everything. And at Kelly, we’re obsessed with where it can take you. To us, it’s about more than simply accepting your next job opportunity. It’s the fuel that powers every next step of your life. It’s the ripple effect that changes and improves everything for your family, your community, and the world. Which is why, here at Kelly, we are dedicated to providing you with limitless opportunities to enrich your life-just ask the 300,000 people we employ each year.
Kelly is committed to providing equal employment opportunities to all qualified employees and applicants regardless of race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or any other legally protected status, and we take affirmative action to recruit, employ, and advance qualified individuals with disabilities and protected veterans in the workforce. Requests for accommodation related to our application process can be directed to the Kelly Human Resource Knowledge Center. Kelly complies with the requirements of California’s state and local Fair Chance laws. A conviction does not automatically bar individuals from employment. Kelly participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.
Kelly may use AI-powered tools during the recruitment and hiring process. For full details, including how Kelly uses AI, your rights, and how to request a reasonable accommodation, visit the Recruitment Artificial Intelligence Notice.