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Member Relations Manager Jobs (NOW HIRING)

Member Relations Specialist

Albany, NY · On-site

$54K - $60K/yr

As the Member Relations Specialist, the qualified candidate will play a crucial role in ... to manage multiple projects and meet deadlines. - Ability to articulate internal technical ...

As the Member Relations Specialist, the qualified candidate will play a crucial role in ... to manage multiple projects and meet deadlines. - Ability to articulate internal technical ...

Member Relations plays an integral role in providing an elevated, seamless experience for JOHN REED ... This role reports to the Club Manager. • Serve as first point of contact at check-in; creating a ...

Member Relations plays an integral role in providing an elevated, seamless experience for JOHN REED ... This role reports to the Club Manager. *Serve as first point of contact at check-in; creating a ...

Member Relations plays an integral role in providing an elevated, seamless experience for JOHN REED ... This role reports to the Club Manager. *Serve as first point of contact at check-in; creating a ...

The Medical Group Management Association (MGMA is looking for an Member Relationship Specialist to join our Denver/hybrid team. General Purpose: The Member Relations Specialist serves as a resolution ...

Lead and manage the Team Member and Provider Relations function, including daily operations, work prioritization, case assignment, escalation support, and team member development. * Coach and develop ...

Member Relations plays an integral role in providing an elevated, seamless experience for JOHN REED ... This role reports to the Club Manager. • Serve as first point of contact at check-in; creating a ...

Member Relations plays an integral role in providing an elevated, seamless experience for JOHN REED ... This role reports to the Club Manager. Serve as first point of contact at check-in; creating a ...

The Medical Group Management Association (MGMA is looking for an Member Relationship Specialist to join our Denver/hybrid team. General Purpose: The Member Relations Specialist serves as a resolution ...

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Member Relations Manager information

See salary details

$28K

$80.7K

$140.5K

How much do member relations manager jobs pay per year?

As of Jul 21, 2026, the average yearly pay for member relations manager in the United States is $80,705.00, according to ZipRecruiter salary data. Most workers in this role earn between $50,500.00 and $105,500.00 per year, depending on experience, location, and employer.

What is the difference between Member Relations Manager vs Customer Service Representative?

AspectMember Relations ManagerCustomer Service Representative
Required CredentialsBachelor's degree, experience in member engagementHigh school diploma or equivalent, customer service training
Work EnvironmentOffice setting, client meetings, strategic planningCall centers, retail, or online support
Employer & Industry UsageMembership organizations, associations, clubsRetail, telecom, hospitality, various service industries
Common Search & ComparisonFocus on member engagement and retentionFocus on resolving customer issues and inquiries

The Member Relations Manager typically handles strategic engagement and retention of members within organizations, requiring more experience and specialized skills. In contrast, Customer Service Representatives focus on addressing customer inquiries and resolving issues, often with less experience required. While both roles involve communication and relationship-building, their scope and responsibilities differ significantly.

How does a Member Relations Manager typically collaborate with other departments to enhance the overall member experience?

A Member Relations Manager often works closely with departments such as marketing, customer service, and events to ensure that member needs are effectively communicated and addressed. This collaboration can involve coordinating campaigns to boost member engagement, relaying feedback to improve services or benefits, and assisting with the planning of member-focused events. By maintaining open lines of communication with colleagues across the organization, the Member Relations Manager helps create a seamless and positive experience for all members. This cross-functional teamwork is essential for identifying opportunities to add value and quickly resolving any issues that arise.

What are Member Relations Managers?

Member Relations Managers are professionals responsible for building and maintaining positive relationships between an organization and its members. They handle member inquiries, address concerns, and ensure high levels of member satisfaction and engagement. Their duties often include organizing events, managing member communications, and developing strategies to improve member retention. By acting as the main point of contact, they help foster a sense of community and loyalty within the organization.

What are the key skills and qualifications needed to thrive as a Member Relations Manager, and why are they important?

To thrive as a Member Relations Manager, you need strong interpersonal skills, experience in customer service or client relations, and typically a bachelor’s degree in business, communications, or a related field. Familiarity with customer relationship management (CRM) systems, membership databases, and communication platforms is often required. Outstanding problem-solving abilities, attention to detail, and effective communication help build trust and foster positive member experiences. These skills and qualities ensure high member satisfaction and retention, which are crucial for the organization’s growth and reputation.
More about Member Relations Manager jobs
What cities are hiring for Member Relations Manager jobs? Cities with the most Member Relations Manager job openings:
What are the most commonly searched types of Member Relations jobs? The most popular types of Member Relations jobs are:
Who are the top companies hiring for Member Relations Manager jobs? The top employers for Member Relations Manager jobs are:
What states have the most Member Relations Manager jobs? States with the most job openings for Member Relations Manager jobs include:
Infographic showing various Member Relations Manager job openings in the United States as of July 2026, with employment types broken down into 86% Full Time, 13% Part Time, and 1% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $80,705 per year, or $38.8 per hour.
Member Relations Associate

Member Relations Associate

Council on Foreign Relations

Washington, DC • Hybrid

$59K - $64K/yr

Other

Medical

Posted 6 days ago


Job description

Position Summary

Sitting in the Corporate and CEO Programs department and reporting to the Associate Vice President, Member Relations, the program associate will support stewardship and the broader efforts of the department.

This full-time position is based in CFR's Washington, DC office at least three days per week. Tuesdays, Wednesdays, and Thursdays are considered institutional anchor days where all staff are required to be onsite. Effective Monday, September 14, 2026, CFR employees will be based on-site at least four days per week. CFR's remote working schedule is subject to change. 

Essential Functions/Responsibilities
  • Manage the email and phone line for the Corporate Program, serving as the initial point of contact for executives from corporate member companies; manage the email, web, and phone registration process for over 300 events per year; and troubleshoot general questions and route specific inquiries to appropriate team members.
  • Manage all aspects of financial tracking and invoicing for the Global Board of Advisors and the Corporate Program, including but not limited to preparing invoices, coordinating required financial documents, portal submissions, reviewing membership agreements, and preparing receipts.
  • Execute various research projects for the Corporate and CEO Programs team, including but not limited to preparing briefs (including using AI tools); and remaining current on topics/regions relevant to member companies and prospective member companies.
  • Extensive use of the CFR CRM database, including updating contact information and profiles, tracking relevant interactions, writing and executing queries, generating database reports, and tracking audience development for upcoming events.
  • Provide administrative support to the Associate Vice Presidents for member relations and for programming, including but not limited to: tracking and scheduling meetings, scheduling meeting rooms, coordinating travel arrangements, and preparing expense reports and vouchers. (Serves as backup administrative support to the Vice President, Corporate and CEO Programs.)
  • Work closely with all Corporate and CEO Programs team members and other departments in support of overall departmental and institutional priorities and provide assistance across departmental lines upon request.
  • Staff Corporate and CEO Programs events, as well as CFR-wide events, including early morning breakfasts and evening meetings outside of regular business hours as needed.
  • Perform any other duties or tasks as assigned or required.
Minimum Qualifications

Education and Experience

  • Degree in a related field with an interest in business, economics, and international relations.
  • A minimum of 1+ year of related work experience, preferably at a non-profit organization or in the private sector.
  • Experience in fundraising, relationship management, and corporate stewardship is preferred.

Related Skills & Other Requirements

  • Exceptional attention to detail, the ability to prioritize, sound judgment, and the highest level of discretion.
  • Excellent communication skills, including exceptional writing, proofreading, and editing skills.
  • Excellent organizational skills and ability to work within deadlines
  • Detail oriented, self-starter that can work effectively, both independently and on a team.
  • Proficiency in Microsoft 365 and Microsoft Dynamics database management experience strongly preferred, and the aptitude to learn and utilize different technologies
  • Flexible schedule with willingness to work early morning and evening events.
Required Application Materials

Please submit a resume and cover letter stating your interest in the position.

Compensation and Benefits
  • The full-time annual compensation range for this position is $59,000 - $64,000, depending on experience.
  • In addition to competitive salaries, the Council on Foreign Relations offers a benefits package that is among the best offered by nonprofit institutions today, including an award-winning health and wellness program, an on-site fitness center, and generous leave policies and health insurance programs.
About CFR

The Council on Foreign Relations (CFR) is committed to fostering a foreign policy community in the United States that is more representative of American society, recognizing that diverse backgrounds and perspectives contribute to broader, more informed participation in the foreign policy debate and lead to an enhanced understanding of the world and the United States' role therein. To that end, CFR is dedicated to continuing to advance diversity, equity, and inclusion throughout its work and workplace by building a more diverse membership and staff, producing and dispensing thoughtful analysis on a broad range of foreign policy issues, and developing relevant, wide-reaching programming that also serves to expand the foreign policy talent pipeline to underrepresented populations. 

Employment Type: OTHER