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Member Relations Coordinator Jobs (NOW HIRING)

Member Relations Coordinator Department: Operations Reports to : General Manager and indirectly to the Vice President of Member Relations FLSA Status: Non Exempt (hourly) Revised: 01/2023 SUMMARY ...

Establishes and maintains positive member relationships and executes new member onboarding process. Responsible for building and facilitating the Club's Lifestyle Content & Social offerings ...

Member Relations Coordinator Cowboys Golf Club | Grapevine, TX About Us Cowboys Golf Club is the world's only NFL-themed golf club, set across 18 scenic holes in the rolling hills of Grapevine, Texas.

Member Relations Coordinator Cowboys Golf Club | Grapevine, TX About Us Cowboys Golf Club is the world's only NFL-themed golf club, set across 18 scenic holes in the rolling hills of Grapevine, Texas.

Member Relations Coordinator Cowboys Golf Club | Grapevine, TX About Us Cowboys Golf Club is the world's only NFL-themed golf club, set across 18 scenic holes in the rolling hills of Grapevine, Texas.

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Member Relations Coordinator information

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How much do member relations coordinator jobs pay per hour?

As of Aug 20, 2026, the average hourly pay for member relations coordinator in the United States is $26.40, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $31.49 per hour, depending on experience, location, and employer.

What does a member relations coordinator do?

A Member Relations Coordinator is responsible for managing and enhancing the relationship between an organization and its members. They handle member inquiries, resolve issues, coordinate member events, and ensure that members feel valued and engaged. Their role often includes maintaining member records, processing renewals, and supporting recruitment and retention efforts. They serve as a key point of contact to foster positive member experiences and satisfaction.

What are the key skills and qualifications needed to thrive as a member relations coordinator, and why are they important?

To thrive as a Member Relations Coordinator, you need strong customer service abilities, organizational skills, and experience in membership management, often supported by a relevant degree or previous experience in a similar role. Familiarity with CRM systems, membership databases, and communication tools like email marketing platforms is commonly required. Exceptional interpersonal skills, problem-solving abilities, and attention to detail help you build rapport and respond effectively to member needs. These skills ensure smooth member engagement, high satisfaction, and the overall success of membership programs.

How does a member relations coordinator typically collaborate with other departments to enhance member satisfaction?

A Member Relations Coordinator frequently works closely with teams such as marketing, events, and customer service to ensure members have a seamless experience. They relay member feedback to the relevant departments, help coordinate special programs, and support the implementation of new initiatives designed to boost engagement. Regular communication and joint planning meetings are common, allowing the Coordinator to advocate for member needs while aligning with organizational goals. This collaborative approach not only resolves issues faster but also fosters continuous improvement in member services.

What is the difference between Member Relations Coordinator vs Member Services Specialist?

AspectMember Relations CoordinatorMember Services Specialist
CredentialsTypically requires a bachelor's degree in communications, marketing, or related fieldOften requires similar educational background, sometimes with customer service certifications
Work EnvironmentOffice setting, interacting with members and coordinating engagement activitiesCustomer service centers, assisting members with inquiries and support
Employer & IndustryNonprofits, associations, clubs, and membership organizationsHealthcare, insurance, or retail sectors with member-focused services
Search & Comparison IntentFocuses on member engagement, retention, and relationship managementCenters on resolving member issues and providing support

The Member Relations Coordinator and Member Services Specialist roles share similarities in educational background and work environment but differ mainly in their focus. The Coordinator emphasizes building and maintaining member relationships, while the Specialist concentrates on customer support and issue resolution. Both roles are vital in member-focused organizations, but their primary responsibilities and objectives vary.

What cities are hiring for Member Relations Coordinator jobs?

Cities with the most Member Relations Coordinator job openings:

What are the most commonly searched types of Member Relations jobs?

The most popular types of Member Relations jobs are:

What states have the most Member Relations Coordinator jobs?

States with the most job openings for Member Relations Coordinator jobs include:

Infographic showing various Member Relations Coordinator job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 20% Part Time, and 2% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $54,902 per year, or $26.4 per hour.

Team Member Relations Coordinator

Turning Stone Enterprises

Verona, NY • On-site

$42K/yr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 6 days ago


Turning Stone Enterprises rating

6.7

Company rating: 6.7 out of 10

Based on 30 frontline employees who took The Breakroom Quiz

21st of 52 rated entertainment


Job description

Job Requirements
Starting Salary: $42,000/yearly
Are you organized, people-focused, and someone who enjoys being at the center of a busy, collaborative team? As a Team Member Relations Coordinator, you'll play an important role in supporting a positive team member experience across the organization. You'll partner with leaders and the Team Member Relations team to keep communication flowing, support People & Culture programs and processes, maintain confidential team member information, and help identify trends and opportunities that make our workplace even better. From coordinating team member programs and events to tracking key data and supporting day-to-day team member relations activities, this is a great opportunity for someone who enjoys variety, building relationships, and making a difference behind the scenes.
What you will do as a Team Member Relations Coordinator:
  • Responsible for providing administrative and operational support to the Team Member Relations Team.
  • Develops professional rapport with supervisors and department heads of assigned areas of responsibility. Develops in-depth knowledge of assigned departmental operations. Effectively facilitates communication between assigned departments and the Team Member Relations Team.
  • Assists operating departments in aligning policies, procedures, and standards.
  • Monitors departmental communications for assigned departments to ensure consistency with Nation policy.
  • Maintains working knowledge of all People & Culture functions to include pre-employment processing and licensing, benefits administration, training, and event coordination.
  • Continually assesses work environment for assigned departments. Participates in department committees to help facilitate action.
  • Maintains an understanding of organization design issues and budgetary guidelines.
  • Processes all team member termination documentation to ensure accuracy and consistency. Communicates trends or concerns to the Team Member Relations Director.
  • Creates people related metrics and People & Culture performance indicators and makes appropriate recommendations to the Team Member Relations Director.
  • Answers and screens phone calls; provides general information, takes accurate messages and/or schedules appointments as warranted.
  • Performs a variety of clerical tasks such as opening and sorting mail, ordering office supplies, and other special projects.
  • Maintains files and documentation of team member relations matters in a confidential, organized manner.
  • Regularly assists with team member events and programs as needed. Assists with the coordination and planning of team member retirement celebrations.
  • Accurately enters the following data into the HRIS system: Corrective Counseling's, Exit Interview feedback, Mystery Shops, weekly/quarterly activity reports, and other data entry duties as assigned.
Who We Are:
We are Turning Stone Enterprises, a dynamic organization with a diverse range of business operations. Among our prominent offerings is the Turning Stone Resort Casino, which has received the prestigious Best of New York Gaming Resort award for an impressive six consecutive years. Complementing this flagship property, we operate satellite casinos like YBR Casino & Sports Book, Point Place Casino Hotel, and The Lake House at Sylvan Beach. Beyond gaming and hospitality, our portfolio also includes convenience stores, three 18 hole PGA-level golf courses, and other unique ventures.
Work Experience
To be successful as a Team Member Relations Coordinator; you'll need:
  • At least 3 years of experience as a Human Resource Generalist, with a focus on team member relations.
  • Bachelor's Degree in Human Resources or related field or equivalent experience.
  • Excellent conflict management skills and ability to cope with sensitive situations with emotional maturity.
  • Ability to accommodate an early morning, evening or weekend schedule to meet department operational needs.
  • Excellent interpersonal skills and sound judgment.
  • Must be able to adhere to strict confidentiality policy.
  • Excellent oral and written communication skills and ability to interface and network.
  • Working knowledge of personal computers and technology including word processing, spread sheets, and Windows.
  • Knowledge of policies & procedures as they pertain to Human Resource Administration.
  • Strong math skills and analytical ability required.
  • Evaluation, assessment and decision-making skills.
  • Excellent organizational skills.
What we value:
  • Positivity - Team members who are passionate to learn, energetic to hit the ground running and willing to grow in a professional, team-oriented environment with a focus on guest service.
  • Growth Opportunities - We offer a successful journey, including hands-on training and support to advance your career.
  • Empowerment - We believe in our team members. With learning opportunities, career growth potential and recognition of outstanding performance, we encourage our team to take pride in their work.
Benefits
Why choose Turning Stone Enterprises?
  • Paid weekly
  • Variety of schedules
  • Paid time off
  • Tuition assistance
  • Career-building professional development
  • Discounts from dining to fuel to concerts
  • Team Member appreciation events
  • Quality healthcare and dental benefits
  • A robust 401k retirement plan
  • Dealer School
  • Finance Scholarship Program

Why You Will Appreciate Us:
At Turning Stone Enterprises, we prioritize the well-being and professional growth of our team members by offering an extensive array of benefits. From comprehensive medical, dental, and vision plans to a 401(k) and life insurance, we ensure your health and financial security. Our work-life balance support includes paid time off, paid holidays, and team member assistance programs. We're also committed to wellness, with various programs and an upcoming 5,000-square-foot onsite medical center.
With over 4,500 team members across Central New York, we focus on delivering exceptional experiences for both our guests and staff. Our resources include training programs, complimentary shuttles, and career development initiatives, helping you reach your professional goals. Whether you're starting your career or advancing it, join us for a rewarding journey of growth and success at Turning Stone Enterprises. We look forward to welcoming you to our team!

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