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Member Relations Coordinator Jobs (NOW HIRING)

Rare evening and weekend events The Donor Relations Coordinator serves as a key member of the Advancement team and plays an important role in strengthening philanthropic support for Landis ...

Donor Relations Coordinator

Boston, MA ยท Hybrid

$26 - $28/hr

The Donor Relations Coordinator is a vital member of Pine Street Inn's fundraising team, often the only point of contact a donor may have with Pine Street, and thus diligence and professionalism are ...

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Member Relations Coordinator information

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How much do member relations coordinator jobs pay per hour?

As of Aug 20, 2026, the average hourly pay for member relations coordinator in the United States is $26.40, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $31.49 per hour, depending on experience, location, and employer.

What does a member relations coordinator do?

A Member Relations Coordinator is responsible for managing and enhancing the relationship between an organization and its members. They handle member inquiries, resolve issues, coordinate member events, and ensure that members feel valued and engaged. Their role often includes maintaining member records, processing renewals, and supporting recruitment and retention efforts. They serve as a key point of contact to foster positive member experiences and satisfaction.

What are the key skills and qualifications needed to thrive as a member relations coordinator, and why are they important?

To thrive as a Member Relations Coordinator, you need strong customer service abilities, organizational skills, and experience in membership management, often supported by a relevant degree or previous experience in a similar role. Familiarity with CRM systems, membership databases, and communication tools like email marketing platforms is commonly required. Exceptional interpersonal skills, problem-solving abilities, and attention to detail help you build rapport and respond effectively to member needs. These skills ensure smooth member engagement, high satisfaction, and the overall success of membership programs.

How does a member relations coordinator typically collaborate with other departments to enhance member satisfaction?

A Member Relations Coordinator frequently works closely with teams such as marketing, events, and customer service to ensure members have a seamless experience. They relay member feedback to the relevant departments, help coordinate special programs, and support the implementation of new initiatives designed to boost engagement. Regular communication and joint planning meetings are common, allowing the Coordinator to advocate for member needs while aligning with organizational goals. This collaborative approach not only resolves issues faster but also fosters continuous improvement in member services.

What is the difference between Member Relations Coordinator vs Member Services Specialist?

AspectMember Relations CoordinatorMember Services Specialist
CredentialsTypically requires a bachelor's degree in communications, marketing, or related fieldOften requires similar educational background, sometimes with customer service certifications
Work EnvironmentOffice setting, interacting with members and coordinating engagement activitiesCustomer service centers, assisting members with inquiries and support
Employer & IndustryNonprofits, associations, clubs, and membership organizationsHealthcare, insurance, or retail sectors with member-focused services
Search & Comparison IntentFocuses on member engagement, retention, and relationship managementCenters on resolving member issues and providing support

The Member Relations Coordinator and Member Services Specialist roles share similarities in educational background and work environment but differ mainly in their focus. The Coordinator emphasizes building and maintaining member relationships, while the Specialist concentrates on customer support and issue resolution. Both roles are vital in member-focused organizations, but their primary responsibilities and objectives vary.

What cities are hiring for Member Relations Coordinator jobs?

Cities with the most Member Relations Coordinator job openings:

What are the most commonly searched types of Member Relations jobs?

The most popular types of Member Relations jobs are:

What states have the most Member Relations Coordinator jobs?

States with the most job openings for Member Relations Coordinator jobs include:

Infographic showing various Member Relations Coordinator job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 20% Part Time, and 2% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $54,902 per year, or $26.4 per hour.

Member Relations Associate

Council on Foreign Relations

Washington, DC โ€ข On-site

$59K - $64K/yr

Other

Medical

Re-posted 6 days ago


Job description

Position Summary

Sitting in the Corporate and CEO Programs department and reporting to the Associate Vice President, Member Relations, the program associate will support stewardship and the broader efforts of the department.

This full-time position is based in CFRโ€™s Washington, DC office at least three days per week. Tuesdays, Wednesdays, and Thursdays are considered institutional anchor days where all staff are required to be onsite. Effective Monday, September 14, 2026, CFR employees will be based on-site at least four days per week. CFRโ€™s remote working schedule is subject to change. 

Essential Functions/Responsibilities
  • Manage the email and phone line for the Corporate Program, serving as the initial point of contact for executives from corporate member companies; manage the email, web, and phone registration process for over 300 events per year; and troubleshoot general questions and route specific inquiries to appropriate team members.
  • Manage all aspects of financial tracking and invoicing for the Global Board of Advisors and the Corporate Program, including but not limited to preparing invoices, coordinating required financial documents, portal submissions, reviewing membership agreements, and preparing receipts.
  • Execute various research projects for the Corporate and CEO Programs team, including but not limited to preparing briefs (including using AI tools); and remaining current on topics/regions relevant to member companies and prospective member companies.
  • Extensive use of the CFR CRM database, including updating contact information and profiles, tracking relevant interactions, writing and executing queries, generating database reports, and tracking audience development for upcoming events.
  • Provide administrative support to the Associate Vice Presidents for member relations and for programming, including but not limited to: tracking and scheduling meetings, scheduling meeting rooms, coordinating travel arrangements, and preparing expense reports and vouchers. (Serves as backup administrative support to the Vice President, Corporate and CEO Programs.)
  • Work closely with all Corporate and CEO Programs team members and other departments in support of overall departmental and institutional priorities and provide assistance across departmental lines upon request.
  • Staff Corporate and CEO Programs events, as well as CFR-wide events, including early morning breakfasts and evening meetings outside of regular business hours as needed.
  • Perform any other duties or tasks as assigned or required.
Minimum Qualifications

Education and Experience

  • Degree in a related field with an interest in business, economics, and international relations.
  • A minimum of 1+ year of related work experience, preferably at a non-profit organization or in the private sector.
  • Experience in fundraising, relationship management, and corporate stewardship is preferred.

Related Skills & Other Requirements

  • Exceptional attention to detail, the ability to prioritize, sound judgment, and the highest level of discretion.
  • Excellent communication skills, including exceptional writing, proofreading, and editing skills.
  • Excellent organizational skills and ability to work within deadlines
  • Detail oriented, self-starter that can work effectively, both independently and on a team.
  • Proficiency in Microsoft 365 and Microsoft Dynamics database management experience strongly preferred, and the aptitude to learn and utilize different technologies
  • Flexible schedule with willingness to work early morning and evening events.
Required Application Materials

Please submit a rรฉsumรฉ and cover letter stating your interest in the position.

Compensation and Benefits
  • The full-time annual compensation range for this position is $59,000 โ€“ $64,000, depending on experience.
  • In addition to competitive salaries, the Council on Foreign Relations offers a benefits package that is among the best offered by nonprofit institutions today, including an award-winning health and wellness program, an on-site fitness center, and generous leave policies and health insurance programs.
About CFR

The Council on Foreign Relations (CFR) is committed to fostering a foreign policy community in the United States that is more representative of American society, recognizing that diverse backgrounds and perspectives contribute to broader, more informed participation in the foreign policy debate and lead to an enhanced understanding of the world and the United Statesโ€™ role therein. To that end, CFR is dedicated to continuing to advance diversity, equity, and inclusion throughout its work and workplace by building a more diverse membership and staff, producing and dispensing thoughtful analysis on a broad range of foreign policy issues, and developing relevant, wide-reaching programming that also serves to expand the foreign policy talent pipeline to underrepresented populations.