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Member Relations Manager Jobs in Indiana (NOW HIRING)

Crossroads YMCA

Member Relations Director

Gary, IN · On-site

$21/hr

Apply today for Member Relations Director! About the Role This is a high-impact leadership role ... Utilize CRM and reservation systems to support operational excellence and member engagement.

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Crossroads YMCA

Member Relations Champion

Gary, IN · On-site

$16/hr

The Member Relations Champion supports the mission of the Crossroads YMCA by creating a welcoming ... Adept computer skills with CRM experience. YMCA COMPETENCIES (Team Leader): The National YMCA ...

Crossroads YMCA

Member Relations Specialist

Griffith, IN · On-site

$14/hr

Responds to member and guest needs, promotes memberships, and programs, and creates a positive ... Adept computer skills with CRM experience. YMCA COMPETENCIES (Leader): The National YMCA Mission ...

BJ's Restaurants

Senior Restaurant Manager

Fort Wayne, IN · On-site

$63K - $73K/yr

Cooperate with Team Member Relations Department and management team in investigating Team Member Hotline and Restaurant Support Center inquiries relating to restaurant Food & Beverage Execution

BJ's Restaurants

Senior Kitchen Manager

Avon, IN · On-site

$60K - $70K/yr

Cooperate with Team Member Relations Department and management team in investigating Team Member Hotline and Restaurant Support Center inquiries relating to restaurant Food & Beverage Execution

BJ's Restaurants

Senior Kitchen Manager

Avon, IN · On-site

$65K - $70K/yr

Cooperate with Team Member Relations Department and management team in investigating Team Member Hotline and Restaurant Support Center inquiries relating to restaurant Food & Beverage Execution

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All JobsMember Relations JobsMember Relations Manager JobsMember Relations Manager Jobs in Indiana

Member Relations Manager information

See Indiana salary details

$26.6K

$76.8K

$133.7K

How much do member relations manager jobs pay per year?

As of Sep 1, 2026, the average yearly pay for member relations manager in Indiana is $76,796.00, according to ZipRecruiter salary data. Most workers in this role earn between $48,100.00 and $100,400.00 per year, depending on experience, location, and employer.

What is a member relations manager?

Member Relations Managers are professionals responsible for building and maintaining positive relationships between an organization and its members. They handle member inquiries, address concerns, and ensure high levels of member satisfaction and engagement. Their duties often include organizing events, managing member communications, and developing strategies to improve member retention. By acting as the main point of contact, they help foster a sense of community and loyalty within the organization.

What are the key skills and qualifications needed to thrive as a member relations manager?

To thrive as a Member Relations Manager, you need strong interpersonal skills, experience in customer service or client relations, and typically a bachelor’s degree in business, communications, or a related field. Familiarity with customer relationship management (CRM) systems, membership databases, and communication platforms is often required. Outstanding problem-solving abilities, attention to detail, and effective communication help build trust and foster positive member experiences. These skills and qualities ensure high member satisfaction and retention, which are crucial for the organization’s growth and reputation.

How does a member relations manager typically collaborate with other departments to enhance the overall member experience?

A Member Relations Manager often works closely with departments such as marketing, customer service, and events to ensure that member needs are effectively communicated and addressed. This collaboration can involve coordinating campaigns to boost member engagement, relaying feedback to improve services or benefits, and assisting with the planning of member-focused events. By maintaining open lines of communication with colleagues across the organization, the Member Relations Manager helps create a seamless and positive experience for all members. This cross-functional teamwork is essential for identifying opportunities to add value and quickly resolving any issues that arise.

What is the difference between Member Relations Manager vs Customer Service Representative?

AspectMember Relations ManagerCustomer Service Representative
Required CredentialsBachelor's degree, experience in member engagementHigh school diploma or equivalent, customer service training
Work EnvironmentOffice setting, client meetings, strategic planningCall centers, retail, or online support
Employer & Industry UsageMembership organizations, associations, clubsRetail, telecom, hospitality, various service industries
Common Search & ComparisonFocus on member engagement and retentionFocus on resolving customer issues and inquiries

The Member Relations Manager typically handles strategic engagement and retention of members within organizations, requiring more experience and specialized skills. In contrast, Customer Service Representatives focus on addressing customer inquiries and resolving issues, often with less experience required. While both roles involve communication and relationship-building, their scope and responsibilities differ significantly.

What are the most commonly searched types of Member Relations jobs in Indiana?

The most popular types of Member Relations jobs in Indiana are:

What job categories do people searching Member Relations Manager jobs in Indiana look for?

The top searched job categories for Member Relations Manager jobs in Indiana are:

What cities in Indiana are hiring for Member Relations Manager jobs?

Cities in Indiana with the most Member Relations Manager job openings:

Member Relations Manager jobs near you
Infographic showing various Member Relations Manager job openings in Indiana as of August 2026, with employment types broken down into 88% Full Time, 11% Part Time, and 1% Contract. Highlights an 79% Physical, 4% Hybrid, and 17% Remote job distribution, with an average salary of $76,796 per year, or $36.9 per hour.

Team Member Relations Manager

Boyd Gaming

Michigan City, IN • On-site

Full-time

Posted 25 days ago

Boyd Gaming rating

7.0

Company rating: 7.0 out of 10

Based on 105 frontline employees who took The Breakroom Quiz

74th of 164 rated casinos

Job description

Company Description

Boyd Gaming Corporation has been successful in gaming jurisdiction in which we operate in the United States and is one of the premier casino entertainment companies in the United States. Never content to rest upon our successes, we will continue to evolve and retain a position of leadership in our industry. Our past success, our current business philosophies and our sound business planning, combine to position Boyd Gaming Corporation to maximize value for our shareholders, our team members and our communities.

Job Description

Directs the Team Member relations function. Establishes and maintains open communication channels with Team Members, develops Team Member relations programs and ensures consistent application of company policies and procedures. Assists with the administration of the EDRICK Team Member review process.

  Establishes and maintains effective communication channels with Team Members. 

Counsels and advises Team Members and management to resolve work-related disputes. May investigate and audit personnel to determine validity and scope of an employee-related work issue. 

As assigned by the Human Resources Director; advises management team regarding discipline and termination related matters. 

Ensures consistent application of policies and procedures regarding disciplinary matters and recommends changes to policies and/or procedures as appropriate. 

Serves as the Team Member advocate and may be required to bring issues to the attention of the Human Resources Director and/or senior property management, as appropriate. 

Administers the Employee Disciplinary Review Committee program; investigates, assists and represents the Team Member during the review. 

Maintains a high degree of confidentiality. 

May coordinate and provide referrals for employee assistance programs. 

Develops and implements Team Member relations and communication programs, Team Member activities and Team Member recognition programs. 

Spends approximately 25% to 50% of time "in direct interaction with Team Members. 

Provides the Human Resources Director with weekly and monthly reports of Team Member-related issues/moral, based on observations and communication with Team Members.

Qualifications

  3-5 Years HR experience with focus on Team Member relations. 

Solid leadership skills and business understanding of human resources impact on bottom line performance. 

Extensive knowledge in HR legal compliance, Team Member Relations, culture and communications. 

Exceptional negotiation/mediation skills 

Excellent verbal and written communication skills.

Additional Information

Boyd Gaming is proud to be an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.

Boyd Gaming is proud to be an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.

What Boyd Gaming employees say

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Benefits

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Get the full story on Breakroom

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About Boyd Gaming

Sourced by ZipRecruiter

Boyd Gaming Corporation has been successful in gaming jurisdiction in which we operate in the United States and is one of the premier casino entertainment companies in the United States. Never content to rest upon our successes, we will continue to evolve and retain a position of leadership in our industry. Our past success, our current business philosophies and our sound business planning, combine to position Boyd Gaming Corporation to maximize value for our shareholders, our team members and our communities. Corporate Mission We, as members of Boyd Gaming Corporation, operate with only the highest degree of integrity, and rely on the competence and friendliness of each person in our organization to provide entertainment and service to satisfy our customers' wants. Through teamwork, we strive to maximize shareholder value, to be among the leading companies in our industry and to provide opportunities for all while we support and enhance our communities. Company Vision Boyd Gaming is one of the nation's leading casino entertainment companies. But we're so much more - a Fortune 1000 company that retains the philosophy of a family-owned business, focused on creating long-term, sustainable growth for our shareholders. This philosophy defines and separates us from the competition, making us unique in our industry. From our earliest beginnings in the 1970s, we made a commitment to our shareholders and our team members to create an operating style built around family. In a highly competitive industry, our Boyd Style of hospitality has come to define us in a most unique way.

Industry

Amusement, gambling, and recreation

Company size

10,000+ Employees

Headquarters location

Las Vegas, NV, US

Year founded

1975

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