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Member Relations Manager Jobs in Indiana (NOW HIRING)

BJ's Restaurants

Senior Restaurant Manager

Fort Wayne, IN · On-site

$63K - $73K/yr

Cooperate with Team Member Relations Department and management team in investigating Team Member Hotline and Restaurant Support Center inquiries relating to restaurant Food & Beverage Execution

BJ's Restaurants

Senior Kitchen Manager

Avon, IN · On-site

$60K - $70K/yr

Cooperate with Team Member Relations Department and management team in investigating Team Member Hotline and Restaurant Support Center inquiries relating to restaurant Food & Beverage Execution

BJ's Restaurants

Senior Kitchen Manager

Avon, IN · On-site

$65K - $70K/yr

Cooperate with Team Member Relations Department and management team in investigating Team Member Hotline and Restaurant Support Center inquiries relating to restaurant Food & Beverage Execution

Life Time

General Manager

Fishers, IN · On-site

The General Manager in Training position is a high-profile leadership position. As aGMin Training ... customer service, team member relations, sales, in-center business performance, and member ...

Life Time, Inc.

General Manager

Fishers, IN · On-site

The General Manager in Training position is a high-profile leadership position. As a GM in Training ... customer service, team member relations, sales, in-center business performance, and member ...

International Paper

Capital Manager

Cayuga, IN · On-site

Ensure team member relations efforts and engagement processes are in place to maximize motivation ... Demonstrated project management experience and working on large, complex capital projects

LG

HRBP

Evansville, IN · On-site

... management, employee relations, benefits, compensation, training & development, recruitment, process improvement, and team member recognition. The HRBP will also play a critical role in the planning ...

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Showing results 21-40

All JobsMember Relations JobsMember Relations Manager JobsMember Relations Manager Jobs in Indiana

Member Relations Manager information

See Indiana salary details

$26.6K

$76.8K

$133.7K

How much do member relations manager jobs pay per year?

As of Aug 12, 2026, the average yearly pay for member relations manager in Indiana is $76,796.00, according to ZipRecruiter salary data. Most workers in this role earn between $48,100.00 and $100,400.00 per year, depending on experience, location, and employer.

What is the difference between Member Relations Manager vs Customer Service Representative?

AspectMember Relations ManagerCustomer Service Representative
Required CredentialsBachelor's degree, experience in member engagementHigh school diploma or equivalent, customer service training
Work EnvironmentOffice setting, client meetings, strategic planningCall centers, retail, or online support
Employer & Industry UsageMembership organizations, associations, clubsRetail, telecom, hospitality, various service industries
Common Search & ComparisonFocus on member engagement and retentionFocus on resolving customer issues and inquiries

The Member Relations Manager typically handles strategic engagement and retention of members within organizations, requiring more experience and specialized skills. In contrast, Customer Service Representatives focus on addressing customer inquiries and resolving issues, often with less experience required. While both roles involve communication and relationship-building, their scope and responsibilities differ significantly.

How does a member relations manager typically collaborate with other departments to enhance the overall member experience?

A Member Relations Manager often works closely with departments such as marketing, customer service, and events to ensure that member needs are effectively communicated and addressed. This collaboration can involve coordinating campaigns to boost member engagement, relaying feedback to improve services or benefits, and assisting with the planning of member-focused events. By maintaining open lines of communication with colleagues across the organization, the Member Relations Manager helps create a seamless and positive experience for all members. This cross-functional teamwork is essential for identifying opportunities to add value and quickly resolving any issues that arise.

What is a member relations manager?

Member Relations Managers are professionals responsible for building and maintaining positive relationships between an organization and its members. They handle member inquiries, address concerns, and ensure high levels of member satisfaction and engagement. Their duties often include organizing events, managing member communications, and developing strategies to improve member retention. By acting as the main point of contact, they help foster a sense of community and loyalty within the organization.

What are the key skills and qualifications needed to thrive as a member relations manager?

To thrive as a Member Relations Manager, you need strong interpersonal skills, experience in customer service or client relations, and typically a bachelor’s degree in business, communications, or a related field. Familiarity with customer relationship management (CRM) systems, membership databases, and communication platforms is often required. Outstanding problem-solving abilities, attention to detail, and effective communication help build trust and foster positive member experiences. These skills and qualities ensure high member satisfaction and retention, which are crucial for the organization’s growth and reputation.
What are popular job titles related to Member Relations Manager jobs in Indiana? For Member Relations Manager jobs in Indiana, the most frequently searched job titles are:
What job categories do people searching Member Relations Manager jobs in Indiana look for? The top searched job categories for Member Relations Manager jobs in Indiana are:
What cities in Indiana are hiring for Member Relations Manager jobs? Cities in Indiana with the most Member Relations Manager job openings:
Member Relations Manager jobs near you
Infographic showing various Member Relations Manager job openings in Indiana as of August 2026, with employment types broken down into 1% As Needed, 84% Full Time, 13% Part Time, and 2% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $76,796 per year, or $36.9 per hour.

Member Relations Attendant

CROSSROADS YOUNG MENS CHRISTIAN ASSOCIATION INC

Gary, IN • On-site

$13.25/hr

Part-time

Re-posted 20 days ago

Job description

Pay starts at $13.25 per hour and up based on experience
Join the Membership team at Gary's New YMCA - Built on Hospitality, Wellness, and Community.
Click above to view a Day in the Life video!
POSITION SUMMARY: This position supports the work of the Crossroads YMCA, a leading nonprofit committed to strengthening community through youth development, healthy living, and social responsibility. The Member Relations Attendant is responsible for delivering legendary customer service, ensuring a safe and welcoming environment, monitoring member areas, and supporting member engagement strategies. This role serves as a front-line representative of the YMCA mission and values, actively contributing to a positive and inclusive member experience.
ESSENTIAL FUNCTIONS:
  1. Effectively model and communicate the mission, vision, and values of the Crossroads YMCA.
  2. Greet and assist all members, guests, and staff with a smile and relationship ready manner. Exceed member expectations by being customer obsessed.
  3. Ensuring all members, guests, and staff are checking in properly to enforce Crossroads YMCA safety guidelines and policies.
  4. Implement member service and engagement strategies that support and encourage the recruitment of new members and the retention of existing members in a welcoming environment.
  5. Support our members' goals by facilitating connections, linking members to other members and or programs/interests.
  6. Communicate membership options and perks to prospective members and existing members to upgrade/upsell membership to increase retention.
  7. Build relationships, by proactively getting to know members beyond high-level greetings and well wishes and seek to understand their needs.
  8. Conduct cause-driven tours with a goal to exceed tour-to-join closing rate benchmarks.
  9. Inform members of account alerts in a professional and respectful manner.
  10. Inform supervisor/director of unusual situations or unresolved issues in a timely manner.
  11. Apply all YMCA policies dealing with membership services.
  12. Know emergency procedures and be able to demonstrate them, providing a safe environment.
  13. Attend meetings and trainings as assigned. Participate in special events as assigned.
  14. Be knowledgeable and supportive of the YMCA annual support campaign.
  15. Complete all required compliance and professional development training annually or as assigned.
  16. Support other duties as assigned to meet the needs of the branch and department.

QUALIFICATIONS:
  1. Must be at least 15 years of age or older.
  2. Minimum required 18 hours worked per week or minimum 3 shifts per week.
  3. Previous customer service, sales or related experience preferred.
  4. Excellent interpersonal, communication, and problem-solving skills.
  5. Ability to relate and communicate effectively to diverse groups of people from all social and economic segments of the community.
  6. Adept computer skills with CRM experience.

YMCA COMPETENCIES (Leader):
The National YMCA Mission:
"To put Christian principles into practice through programs that build healthy spirit, mind, and body for all."
Caring: Demonstrates kindness and empathy in daily interactions. Welcomes all and builds positive relationships with members and teammates.
Honesty: Acts with integrity, keeps commitments, and communicates truthfully.
Respect: Treats others with dignity and listens with empathy. Welcomes all backgrounds and identities.
Responsibility: Follows through on tasks and takes ownership of behavior and results.
WORK ENVIRONMENT & PHYSICAL DEMANDS:
  • Visual, auditory, and verbal ability to communicate effectively.
  • Must have high level of alertness, concentration, and initiative.
  • Ability to lift 20 lbs. and stand, walk, or sit for extended periods of time; occasionally stoop/bend.
  • Work environment involves frequent computer use with standing and some sitting, requiring sustained attention to detail and focus. Regular movement is encouraged to support ergonomic well-being.
  • Maintain a neat and professional appearance at all times.

Apply