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Member Relations Manager Jobs in Texas (NOW HIRING)

Overview The Team Member Relations Partner is a specialized role within the People Department responsible for managing employee relations matters, conducting workplace investigations, and providing ...

Establishes and maintains positive member relationships and executes new member onboarding process ... Other duties as assigned by supervisor or management. QUALIFICATIONS To perform this job ...

Establishes and maintains positive member relationships and executes new member onboarding process ... Other duties as assigned by supervisor or management. QUALIFICATIONS To perform this job ...

... member benefits in stores where a Talent Relations Manager is not present Assist with overall guest and team member safety Greets and speaks politely with every guest on premises Performs other ...

... team member benefits in stores where a Talent Relations Manager is not present • Assist with overall guest and team member safety • Greets and speaks politely with every guest on premises • ...

... team member benefits in stores where a Talent Relations Manager is not present ● Assist with overall guest and team member safety ● Greets and speaks politely with every guest on premises ● ...

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Member Relations Manager information

See Texas salary details

$26.1K

$75.2K

$130.9K

How much do member relations manager jobs pay per year?

As of Aug 11, 2026, the average yearly pay for member relations manager in Texas is $75,189.00, according to ZipRecruiter salary data. Most workers in this role earn between $47,000.00 and $98,300.00 per year, depending on experience, location, and employer.

What is the difference between Member Relations Manager vs Customer Service Representative?

AspectMember Relations ManagerCustomer Service Representative
Required CredentialsBachelor's degree, experience in member engagementHigh school diploma or equivalent, customer service training
Work EnvironmentOffice setting, client meetings, strategic planningCall centers, retail, or online support
Employer & Industry UsageMembership organizations, associations, clubsRetail, telecom, hospitality, various service industries
Common Search & ComparisonFocus on member engagement and retentionFocus on resolving customer issues and inquiries

The Member Relations Manager typically handles strategic engagement and retention of members within organizations, requiring more experience and specialized skills. In contrast, Customer Service Representatives focus on addressing customer inquiries and resolving issues, often with less experience required. While both roles involve communication and relationship-building, their scope and responsibilities differ significantly.

How does a member relations manager typically collaborate with other departments to enhance the overall member experience?

A Member Relations Manager often works closely with departments such as marketing, customer service, and events to ensure that member needs are effectively communicated and addressed. This collaboration can involve coordinating campaigns to boost member engagement, relaying feedback to improve services or benefits, and assisting with the planning of member-focused events. By maintaining open lines of communication with colleagues across the organization, the Member Relations Manager helps create a seamless and positive experience for all members. This cross-functional teamwork is essential for identifying opportunities to add value and quickly resolving any issues that arise.

What is a member relations manager?

Member Relations Managers are professionals responsible for building and maintaining positive relationships between an organization and its members. They handle member inquiries, address concerns, and ensure high levels of member satisfaction and engagement. Their duties often include organizing events, managing member communications, and developing strategies to improve member retention. By acting as the main point of contact, they help foster a sense of community and loyalty within the organization.

What are the key skills and qualifications needed to thrive as a member relations manager?

To thrive as a Member Relations Manager, you need strong interpersonal skills, experience in customer service or client relations, and typically a bachelor’s degree in business, communications, or a related field. Familiarity with customer relationship management (CRM) systems, membership databases, and communication platforms is often required. Outstanding problem-solving abilities, attention to detail, and effective communication help build trust and foster positive member experiences. These skills and qualities ensure high member satisfaction and retention, which are crucial for the organization’s growth and reputation.
What are the most commonly searched types of Member Relations jobs in Texas? The most popular types of Member Relations jobs in Texas are:
What are popular job titles related to Member Relations Manager jobs in Texas? For Member Relations Manager jobs in Texas, the most frequently searched job titles are:
What cities in Texas are hiring for Member Relations Manager jobs? Cities in Texas with the most Member Relations Manager job openings:
Infographic showing various Member Relations Manager job openings in Texas as of August 2026, with employment types broken down into 1% As Needed, 87% Full Time, 11% Part Time, and 1% Contract. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution, with an average salary of $75,189 per year, or $36.1 per hour.

Team Member Relations Specialist

Central Health

Austin, TX • On-site

Full-time

Posted 29 days ago


Job description

The Team Member Relations Specialist is an entry-to-intermediate role within the People Department that supports employee relations matters and workplace investigations. This role is responsible for assisting in the intake, documentation, and resolution of employee concerns while ensuring alignment with organizational policies and employment laws.


Working under the guidance of the Manager, Strategic People Partners, the Specialist helps ensure issues are addressed promptly, consistently, and with a high degree of professionalism and confidentiality. This role partners closely with Strategic People Partners (SPPs), Support Partners, and leaders to support effective and compliant employee relations practices.


Essential Functions
-Support intake of employee relations concerns, including gathering initial information and documentation.
-Assist in conducting workplace investigations (e.g., interviews, note-taking, evidence collection) under the guidance of a Partner.
-Conduct lower-level investigations independently and assist the Team Member Relations Partner with more highlevel, complex investigations.
-Maintain accurate, timely, and well-organized case documentation.
-Ensure confidentiality and professionalism throughout all employee interactions.
-Partner with Strategic People Partners (SPPs) and leaders to provide updates and coordinate next steps.
-Assist in drafting investigation summaries, findings, and recommendations for review by a Partner.
-Help guide leaders on basic employee relations practices and policy application.
-Support administration and documentation of corrective actions.
-Ensure consistent application of policies and procedures in day-to-day interactions.
-Identify recurring issues and escalate to the Team Member Relations Partner for broader review.
-Support development and maintenance of ER tools, templates, and documentation.
-Participate in training and development to build investigative and employee relations expertise.


MINIMUM EDUCATION:

-Bachelor's Degree (higher degree accepted) in Human Resources, Business Administration (OR 5 years of related experience in lieu of degree)

REQUIRED EXPERIENCE:

-2 years of experience in HR, employee relations, or related field

-Basic knowledge of employment laws and HR practices

-Strong organizational and documentation skills

-Ability to handle sensitive and confidential information with discretion

-Strong communication and interpersonal skills

PREFERRED EDUCATION:

-Experience in healthcare, public sector, or similarly regulated environments

-Experience working within a Strategic People Partner (HRBP) model