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Member Relations Manager Jobs in Texas (NOW HIRING)

TEAM FX

Guest Relations Team Lead

Fort Worth, TX

Description The Guest Relations Team Lead is a hands-on leader who helps create an exceptional ... Gather member feedback and identify opportunities to strengthen the guest experience. MANAGER-ON ...

TEAM FX

Guest Relations Team Lead

Fort Worth, TX · On-site

$16 - $17/hr

... member feedback and identify opportunities to strengthen the guest experience. MANAGER-ON-DUTY ... A minimum of six months of Guest Relations or customer-service experience preferred; leadership ...

TEAM FX

Guest Relations Team Lead

Willow Park, TX · On-site

$16 - $17/hr

Gather member feedback and identify opportunities to strengthen the guest experience. MANAGER-ON ... A minimum of six months of Guest Relations or customer-service experience preferred; leadership ...

TEAM FX

Guest Relations Team Lead

Bedford, TX · On-site

Gather member feedback and identify opportunities to strengthen the guest experience. MANAGER-ON ... A minimum of six months of Guest Relations or customer-service experience preferred; leadership ...

Albertsons

Assistant Service Ops Manager

Hereford, TX · On-site

The Assistant Service Ops Manager is first and foremost responsible for guest relations and ... Assists with the initial interview for all departments and new team member orientations, including ...

CPS Energy

Mgr Local Government Relations

San Antonio, TX · On-site

$124K/yr

The Manager of Local Government Relations monitors local government agendas, ordinances ... Initiative to work independently or as a member of a team, coordinating with others to achieve ...

CPS Energy

Mgr Local Government Relations

San Antonio, TX · On-site

$124K/yr

The Manager of Local Government Relations monitors local government agendas, ordinances ... Initiative to work independently or as a member of a team, coordinating with others to achieve ...

Albertsons

Assistant Service Ops Manager

Hereford, TX · On-site

The Assistant Service Ops Manager is first and foremost responsible for guest relations and ... Assists with the initial interview for all departments and new team member orientations, including ...

Albertsons

Assistant Service Ops Manager

Hereford, TX · On-site

The Assistant Service Ops Manager is first and foremost responsible for guest relations and ... Assists with the initial interview for all departments and new team member orientations, including ...

tsa

Community Relations and Communications Manager

Austin, TX · On-site

$143K/yr

At least four years progressively responsible experience managing a public relations program OR ... Whether employed as a truck driver, administrative support team member or the director of a program ...

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Showing results 21-40

All JobsMember Relations JobsMember Relations Manager JobsMember Relations Manager Jobs in Texas

Member Relations Manager information

See Texas salary details

$26.1K

$75.2K

$130.9K

How much do member relations manager jobs pay per year?

As of Sep 2, 2026, the average yearly pay for member relations manager in Texas is $75,189.00, according to ZipRecruiter salary data. Most workers in this role earn between $47,000.00 and $98,300.00 per year, depending on experience, location, and employer.

What is a member relations manager?

Member Relations Managers are professionals responsible for building and maintaining positive relationships between an organization and its members. They handle member inquiries, address concerns, and ensure high levels of member satisfaction and engagement. Their duties often include organizing events, managing member communications, and developing strategies to improve member retention. By acting as the main point of contact, they help foster a sense of community and loyalty within the organization.

What are the key skills and qualifications needed to thrive as a member relations manager?

To thrive as a Member Relations Manager, you need strong interpersonal skills, experience in customer service or client relations, and typically a bachelor’s degree in business, communications, or a related field. Familiarity with customer relationship management (CRM) systems, membership databases, and communication platforms is often required. Outstanding problem-solving abilities, attention to detail, and effective communication help build trust and foster positive member experiences. These skills and qualities ensure high member satisfaction and retention, which are crucial for the organization’s growth and reputation.

How does a member relations manager typically collaborate with other departments to enhance the overall member experience?

A Member Relations Manager often works closely with departments such as marketing, customer service, and events to ensure that member needs are effectively communicated and addressed. This collaboration can involve coordinating campaigns to boost member engagement, relaying feedback to improve services or benefits, and assisting with the planning of member-focused events. By maintaining open lines of communication with colleagues across the organization, the Member Relations Manager helps create a seamless and positive experience for all members. This cross-functional teamwork is essential for identifying opportunities to add value and quickly resolving any issues that arise.

What is the difference between Member Relations Manager vs Customer Service Representative?

AspectMember Relations ManagerCustomer Service Representative
Required CredentialsBachelor's degree, experience in member engagementHigh school diploma or equivalent, customer service training
Work EnvironmentOffice setting, client meetings, strategic planningCall centers, retail, or online support
Employer & Industry UsageMembership organizations, associations, clubsRetail, telecom, hospitality, various service industries
Common Search & ComparisonFocus on member engagement and retentionFocus on resolving customer issues and inquiries

The Member Relations Manager typically handles strategic engagement and retention of members within organizations, requiring more experience and specialized skills. In contrast, Customer Service Representatives focus on addressing customer inquiries and resolving issues, often with less experience required. While both roles involve communication and relationship-building, their scope and responsibilities differ significantly.

What are the most commonly searched types of Member Relations jobs in Texas?

The most popular types of Member Relations jobs in Texas are:

What are popular job titles related to Member Relations Manager jobs in Texas?

For Member Relations Manager jobs in Texas, the most frequently searched job titles are:

What job categories do people searching Member Relations Manager jobs in Texas look for?

The top searched job categories for Member Relations Manager jobs in Texas are:

What cities in Texas are hiring for Member Relations Manager jobs?

Cities in Texas with the most Member Relations Manager job openings:

Member Relations Manager jobs near you
Infographic showing various Member Relations Manager job openings in Texas as of August 2026, with employment types broken down into 86% Full Time, 11% Part Time, 2% Contract, and 1% Nights. Highlights an 79% Physical, 3% Hybrid, and 18% Remote job distribution, with an average salary of $75,189 per year, or $36.1 per hour.

Guest Relations Team Lead

TEAM FX

Fort Worth, TX

Full-time

Posted 4 days ago

Job description

Description

The Guest Relations Team Lead is a hands-on leader who helps create an exceptional experience for Texas Health employees, community members, and guests. Because Texas Health Fitness Centers serve both Texas Health employees and the general public, this role balances outstanding hospitality, membership and service growth, and operational consistency. The Team Lead supports the Guest Relations Manager, coaches Guest Relations Teammates, and serves as a Manager-on-Duty to ensure the facility is welcoming, organized, safe, and stage-ready.


LEADERSHIP & TEAM SUPPORT

Lead by example and model company standards, service expectations, policies, uniform requirements, and front-desk protocols.

Provide in-the-moment coaching, role-play, recognition, and feedback to help Guest Relations Teammates succeed.

Support daily huddles and communicate key updates, promotions, goals, and priorities to the team.

Partner closely with the Guest Relations Manager, membership sales team, and facility leadership to ensure consistent communication and teamwork.

Assist with onboarding and training new Guest Relations Teammates; ensure required sales and systems training is completed.


GUEST EXPERIENCE & MEMBERSHIP GROWTH

Deliver and coach exceptional service for members, guests, and prospects across every interaction.

Support membership, personal training, service, and promotional goals through tours, lead follow-up, outreach, referrals, and upselling.

Ensure the team is knowledgeable about memberships, services, equipment, wellness programming, and current promotions.

Address guest concerns and complaints professionally, escalating significant issues to the appropriate leader when needed.

Gather member feedback and identify opportunities to strengthen the guest experience.


MANAGER-ON-DUTY & OPERATIONS

Serve as Manager-on-Duty, including opening and closing responsibilities, facility security, cash-handling procedures, and escalation support.

Complete regular facility walks to ensure cleanliness, safety, organization, and a stage-ready environment throughout the club.

Maintain accuracy in CRM, lead-generation, scheduling, and transaction systems; assist teammates with troubleshooting and proper system use.

Report equipment damage, facility concerns, technology issues, and significant teammate or guest matters promptly.

Help improve systems, workflows, and team practices that support a more efficient operation and stronger guest experience.

Requirements

  • A minimum of six months of Guest Relations or customer-service experience preferred; leadership experience is a plus.
  • Demonstrated ability to coach others, communicate clearly, and lead with professionalism and accountability.
  • Proficiency in CRM, lead-generation, scheduling, and point-of-sale systems; experience with ABC and Zenoti preferred.
  • Strong sales, service, organization, and problem-solving skills.
  • Ability to work varying hours and days to meet business needs, including early mornings, evenings, weekends, and holidays, as needed.

PHYSICAL REQUIREMENTS

  • Must frequently lift 25 pounds or more.
  • Must be able to be on feet for at least eight hours per day, if needed.

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