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Mediation Conflict Resolution Jobs (NOW HIRING)

Archbright

Mediation Services Manager

Tacoma, WA

$28 - $34/hr

Center for Dialog & Resolution is seeking a Mediation Services Manager! The Center for Dialog ... Preferred experience in Conflict Resolution and/or conflict resolution setting and non-profit ...

Archbright

Mediation Services Manager

Tacoma, WA

$28 - $34/hr

Center for Dialog & Resolution is seeking a Mediation Services Manager! The Center for Dialog ... Preferred experience in Conflict Resolution and/or conflict resolution setting and non-profit ...

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How much do mediation conflict resolution jobs pay per hour?

As of Jul 27, 2026, the average hourly pay for mediation conflict resolution in the United States is $26.85, according to ZipRecruiter salary data. Most workers in this role earn between $17.07 and $27.64 per hour, depending on experience, location, and employer.

What is a Mediation Conflict Resolution job?

A Mediation Conflict Resolution job involves facilitating discussions between parties in conflict to help them reach a mutually acceptable agreement. Mediators remain neutral, guide communication, and encourage problem-solving without imposing decisions. These professionals work in various settings, including legal disputes, workplace conflicts, and community disagreements. Effective mediators rely on active listening, negotiation skills, and conflict resolution techniques to assist parties in resolving their issues constructively.

What are the key skills and qualifications needed to thrive in the Mediation Conflict Resolution position, and why are they important?

To excel in Mediation Conflict Resolution, you need a strong background in negotiation, impartial facilitation, and communication, often supported by relevant certifications such as mediation training or a degree in conflict resolution. Familiarity with case management software, video conferencing tools, and adherence to legal and ethical standards is highly beneficial. Strong active listening skills, emotional intelligence, and the ability to remain neutral help professionals build trust and effectively guide parties toward resolution. These capabilities are crucial for creating a safe, productive environment where disputing parties can reach mutually agreeable solutions.

What are the most common challenges faced in Mediation Conflict Resolution roles?

Professionals in Mediation Conflict Resolution often encounter challenges such as managing highly emotional parties, navigating deeply entrenched disputes, and maintaining impartiality throughout the process. They may also face tight deadlines or pressure to resolve complex issues swiftly while ensuring all parties feel heard and respected. To succeed in this position, mediators must strike a balance between being empathetic and maintaining authority, often working independently but sometimes collaborating with legal experts, HR professionals, or management teams. These challenges make the role dynamic and rewarding for those who thrive on helping others navigate conflict constructively.

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Mediation Conflict Resolution jobs near you
Infographic showing various Mediation Conflict Resolution job openings in the United States as of July 2026, with employment types broken down into 1% As Needed, 83% Full Time, 14% Part Time, 1% Temporary, and 1% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $55,845 per year, or $26.8 per hour.
Civil Rights Mediator | On-Call/Temporary

Civil Rights Mediator | On-Call/Temporary

City of Davenport

Davenport, IA

$40 - $60/hr

Temporary

Posted 17 days ago

City Of Davenport (Iowa) rating

8.5

Company rating: 8.5 out of 10

Based on 6 frontline employees who took The Breakroom Quiz

213th of 832 rated public administrative organizations

Job description

Definition The Davenport Civil Rights Commission is the employer for this position. The Part-Time Civil Rights Mediator provides professional mediation services to assist the Civil Rights Commission in resolving complaints of discrimination. This position is responsible for facilitating equitable resolutions between parties, promoting understanding of civil rights laws, and supporting Commission enforcement objectives.

The role is on-call/temporary, scheduled as needed to respond to cases requiring mediation. Examples Of Duties Key Responsibilities: Conduct civil rights mediations between complainants and respondents to achieve mutually agreeable resolutions. Prepare for mediation sessions by reviewing case materials, background documentation, and applicable statutes or regulations.

Facilitate dialogue in a neutral, culturally responsive, and trauma-informed manner. Assist parties in understanding civil rights laws, processes, and potential outcomes of mediation. Document mediation sessions, agreements, and outcomes, and submit reports to the Commission or supervising staff.

Provide recommendations to the Commission or senior staff regarding systemic issues identified through mediation cases. Maintain confidentiality and impartiality in all interactions with parties. Collaborate with Commission staff, legal counsel, and community partners to support timely and effective resolution of complaints.

Participate in training or professional development related to civil rights, mediation techniques, and cultural competency as needed. Qualifications Minimum Qualifications: Bachelor's degree in law, social sciences, conflict resolution, or a related field. Minimum of two years of professional experience in mediation, dispute resolution, civil rights, or related professional practice.

Demonstrated knowledge of civil rights laws, principles of equity, and dispute resolution processes. Experience working with diverse populations and applying culturally responsive, trauma-informed approaches. Preferred Qualifications: Juris Doctor (J.D.) or advanced degree in conflict resolution, law, or related field

Certification or formal training in mediation or alternative dispute resolution (ADR). Bilingual skills (Spanish, Vietnamese, or other languages relevant to the community). Knowledge and Skills Knowledge of civil rights legislation, regulations, and complaint processes.

Skilled in mediation, conflict resolution, and negotiation techniques. Strong interpersonal, communication, and active listening skills. Ability to remain impartial and professional in sensitive or high-conflict situations.

Proficiency in documenting proceedings and preparing clear written summaries. Ability to manage time effectively in an on-call, flexible work schedule. Note: This position is on-call and does not guarantee a set number of hours.

Mediators are expected to provide services as requested and must have reliable transportation to attend sessions at various locations.

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