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Live Chat Customer Service Jobs (NOW HIRING)

Customer Service Representative

Fort Worth, TX ยท On-site

$15.25 - $20.75/hr

Job Overview: We are seeking a motivated and dedicated Customer Service Representative to join our dynamic team. In this role, you'll be the first point of contact for our valued customers, providing

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Role Overview : The Customer Service Representative serves as the primary point of contact for customers, carriers, and internal teams, providing exceptional service through phone, email, and live

Customer Service Agent

Cincinnati, OH ยท On-site

$14.75 - $20/hr

Company Description At Limitless East Marketing, we redefine possibilities through innovative, data-driven strategies that inspire and connect, ensuring measurable results for your brand. Job

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This fully remote position is ideal for someone who enjoys helping people through written communication while working from a home office. As a Remote Chat Support Specialist , you'll assist customers

New

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The Customer Support Representative will be an integral part of our inbound support team, delivering exceptional service across multiple communication channels including email, phone, and live chat.

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The Customer Support Representative will be an integral part of our inbound support team, delivering exceptional service across multiple communication channels including email, phone, and live chat.

New

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This fully remote position is ideal for someone who enjoys helping people through written communication while working from a home office. As a Remote Chat Support Specialist , you'll assist customers

New

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This fully remote position is ideal for someone who enjoys helping people through written communication while working from a home office. As a Remote Chat Support Specialist , you'll assist customers

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Live Chat Customer Service information

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$18

$26

How much do live chat customer service jobs pay per hour?

As of Jul 22, 2026, the average hourly pay for live chat customer service in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

How do you become a live chat agent?

To become a live chat customer service agent, candidates typically need a high school diploma or equivalent, strong communication skills, and familiarity with chat software or customer service platforms. Some employers may require previous customer service experience or specific training, and the role often involves working in a fast-paced online environment with flexible schedules.

Are live chat jobs legit?

Live chat customer service jobs are legitimate positions offered by many companies to handle customer inquiries via online chat platforms. These roles often require good communication skills, familiarity with chat software, and sometimes specific training or certifications. As with any job opportunity, it is important to verify the employer's credibility to avoid scams.

What is a Live Chat Customer Service representative?

A Live Chat Customer Service representative is a professional who assists customers in real-time through online chat platforms. They answer questions, resolve issues, and provide information about products or services, all via instant messaging. This role requires strong communication skills, quick typing, and the ability to multitask effectively. Live chat agents help improve customer satisfaction by offering immediate support without the need for phone calls.

What is the difference between Live Chat Customer Service vs Call Center Customer Service?

AspectLive Chat Customer ServiceCall Center Customer Service
Work EnvironmentOnline, digital platform, remote or office-basedPhone-based, often in call centers or remote
Communication MethodText-based chat in real-timeVoice calls in real-time
Required SkillsTyping speed, written communication, problem-solvingClear speech, active listening, verbal communication
Common CertificationsCustomer service training, technical skillsCustomer service training, communication skills

Live Chat Customer Service and Call Center Customer Service both focus on assisting customers, but differ mainly in communication method and work environment. Live chat relies on written communication via online platforms, while call center roles involve verbal communication over the phone. Both roles require strong customer service skills, but the specific skills and tools differ based on the medium used.

What are the key skills and qualifications needed to thrive as a Live Chat Customer Service representative, and why are they important?

To thrive as a Live Chat Customer Service representative, you need strong written communication skills, active listening abilities, and a high school diploma or equivalent. Familiarity with live chat platforms, CRM software, and help desk systems is typically required. Excellent multitasking, patience, and problem-solving skills help you stand out in handling multiple customer inquiries efficiently. These skills ensure prompt, clear support that enhances customer satisfaction and loyalty in a fast-paced, digital environment.

How to make $1000 a week remotely?

A live chat customer service representative can earn $1000 a week by working full-time hours, often 40 or more per week, and gaining experience in high-demand industries. Increasing earnings may involve handling multiple clients, improving communication skills, and using efficient chat tools. Consistent performance and availability during peak hours are key to reaching this income level.

What are some common challenges faced by Live Chat Customer Service representatives, and how can they be addressed?

Live Chat Customer Service representatives often handle multiple conversations simultaneously, which can be challenging when trying to maintain accuracy and personalized service. Managing high chat volumes and responding promptly while meeting quality standards requires strong multitasking and organizational skills. To overcome these challenges, many employers offer training on time management and use chat management software that helps track conversations and prioritize inquiries. Collaborating closely with teammates and having quick access to knowledge bases also ensures consistent, high-quality support.

How much does a live chat agent get paid?

The average pay for a live chat customer service agent typically ranges from $12 to $20 per hour, depending on experience, location, and the company. Some roles may offer additional benefits or performance-based bonuses, and proficiency with chat tools and communication skills are often required.
More about Live Chat Customer Service jobs
What cities are hiring for Live Chat Customer Service jobs? Cities with the most Live Chat Customer Service job openings:
What are the most commonly searched types of Live Chat Customer Service jobs? The most popular types of Live Chat Customer Service jobs are:
What states have the most Live Chat Customer Service jobs? States with the most job openings for Live Chat Customer Service jobs include:
Infographic showing various Live Chat Customer Service job openings in the United States as of July 2026, with employment types broken down into 4% Locum Tenens, 52% Full Time, 5% Part Time, and 39% Contract. Highlights an 85% Physical, 1% Hybrid, and 14% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.
SCU Live Customer Service Rep

SCU Live Customer Service Rep

SC State Credit Union

Columbia, SC โ€ข On-site

$16.78 - $19.71/hr

Full-time

Medical, Dental, Vision, Life, Retirement

This job post hasย expired today.ย Applications are no longer accepted.


Job description

Are you passionate about delivering exceptional service to customers? Join SC State Credit Union as a Live Customer Service Representative in Columbia! By interacting with members in real-time, you'll have the chance to make a positive impact on their financial journey. This role offers an exciting opportunity to showcase your problem-solving skills and provide personalized solutions to our valued members. As part of a high-performing team that values excellence, you'll play a vital role in upholding our customer-centric culture.

Duties of a SCU live customer service rep!

As a new Live Customer Service Representative at SC State Credit Union, you'll start each day by assisting members with their inquiries via live chat, phone calls, email or video chat. Your main responsibility will be addressing their needs promptly and accurately while maintaining a friendly and professional demeanor. You will be required to learn the ITM software and perform Teller transactions in DNA by utilizing our new ITM capabilities. You'll have the opportunity to deepen your knowledge of financial products and services to better serve our members. Collaborating with team members to ensure consistent service delivery and contributing to a positive work environment will be key aspects of your daily routine.

Embrace the challenge of learning and growing in a dynamic customer-centric setting based in Columbia.

Are you the SCU Live Customer Service Rep we're looking for?

To excel as a Live Customer Service Representative at SC State Credit Union, strong communication skills are essential. You should be articulate, empathetic, and able to convey complex information in an understandable manner. Exceptional listening skills will help you address members' needs effectively and provide personalized solutions. A customer-centric mindset, attention to detail, and the ability to multitask in a fast-paced environment are also crucial for success in this role. A high school education is required with one year of experience in an operational, technical or member service role at a financial institution.

Benefit Package!
  • Comprehensive benefits package that includes Medical, Dental, Vision, Prescription and Life Insurance
  • 401K with employer matching contributions
  • Tuition Reimbursement
  • Federal Reserve Banks Holiday Schedule
  • And more!

Job Posted by ApplicantPro