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Live Chat Customer Service Jobs (NOW HIRING)

Connexa Worx

Customer Service Representative

Fort Worth, TX · On-site

$15.25 - $20.75/hr

  • Medical

  • Dental

  • Vision

  • PTO

Respond promptly to customer inquiries via phone, email, and live chat. * Provide accurate information regarding products and services. * Assist in resolving customer complaints and issues in a ...

Connexa Worx

Customer Service Representative

Fort Worth, TX · On-site

$15.25 - $20.75/hr

  • Medical

  • Dental

  • Vision

  • PTO

Respond promptly to customer inquiries via phone, email, and live chat. * Provide accurate information regarding products and services. * Assist in resolving customer complaints and issues in a ...

Alphabe Insight

Customer Service Specialist

Miami, FL · On-site

$16.25 - $21.50/hr

Customer Service Specialist We are seeking a dedicated and enthusiastic Customer Service Specialist ... You will engage with customers through various channels, including phone, email, and live chat ...

Allied Staffing

Be Seen First

Tier 1 Customer Service

Atlanta, GA · On-site

$20/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

The Tier 1 Customer Service representative plays a vital role in delivering prompt and accurate ... Provide customer support via phone, live chat, and ticketing systems * Resolve technical and ...

Corps Team

Customer Service Representative

Rigby, ID · On-site

$17 - $18/hr

The Customer Service Professional is responsible for providing exceptional service to every customer and will respond to telephone, email and live chat customer inquiries in an efficient ...

Alphabe Insight Inc

Customer Service Specialist

Miami, FL · On-site

$16.25 - $21.50/hr

You will engage with customers through various channels, including phone, email, and live chat ... Resolve product or service problems by clarifying customer complaints, determining the cause, and ...

Alphabe Insight Inc

Customer Service Specialist

Miami, FL · On-site

$16.25 - $21.50/hr

You will engage with customers through various channels, including phone, email, and live chat ... Resolve product or service problems by clarifying customer complaints, determining the cause, and ...

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Showing results 21-40

All JobsLive Chat Customer Service Jobs

Live Chat Customer Service information

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How much do live chat customer service jobs pay per hour?

As of Aug 14, 2026, the average hourly pay for live chat customer service in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What is a live chat customer service representative?

A Live Chat Customer Service representative is a professional who assists customers in real-time through online chat platforms. They answer questions, resolve issues, and provide information about products or services, all via instant messaging. This role requires strong communication skills, quick typing, and the ability to multitask effectively. Live chat agents help improve customer satisfaction by offering immediate support without the need for phone calls.

What is the difference between Live Chat Customer Service vs Call Center Customer Service?

AspectLive Chat Customer ServiceCall Center Customer Service
Work EnvironmentOnline, digital platform, remote or office-basedPhone-based, often in call centers or remote
Communication MethodText-based chat in real-timeVoice calls in real-time
Required SkillsTyping speed, written communication, problem-solvingClear speech, active listening, verbal communication
Common CertificationsCustomer service training, technical skillsCustomer service training, communication skills

Live Chat Customer Service and Call Center Customer Service both focus on assisting customers, but differ mainly in communication method and work environment. Live chat relies on written communication via online platforms, while call center roles involve verbal communication over the phone. Both roles require strong customer service skills, but the specific skills and tools differ based on the medium used.

What are the key skills and qualifications needed to thrive as a live chat customer service representative, and why are they important?

To thrive as a Live Chat Customer Service representative, you need strong written communication skills, active listening abilities, and a high school diploma or equivalent. Familiarity with live chat platforms, CRM software, and help desk systems is typically required. Excellent multitasking, patience, and problem-solving skills help you stand out in handling multiple customer inquiries efficiently. These skills ensure prompt, clear support that enhances customer satisfaction and loyalty in a fast-paced, digital environment.

What are some common challenges faced by live chat customer service representatives, and how can they be addressed?

Live Chat Customer Service representatives often handle multiple conversations simultaneously, which can be challenging when trying to maintain accuracy and personalized service. Managing high chat volumes and responding promptly while meeting quality standards requires strong multitasking and organizational skills. To overcome these challenges, many employers offer training on time management and use chat management software that helps track conversations and prioritize inquiries. Collaborating closely with teammates and having quick access to knowledge bases also ensures consistent, high-quality support.
More about Live Chat Customer Service jobs

What cities are hiring for Live Chat Customer Service jobs?

Cities with the most Live Chat Customer Service job openings:

What are the most commonly searched types of Live Chat Customer Service jobs?

The most popular types of Live Chat Customer Service jobs are:

What states have the most Live Chat Customer Service jobs?

States with the most job openings for Live Chat Customer Service jobs include:

What job categories do people searching Live Chat Customer Service jobs look for?

The top searched job categories for Live Chat Customer Service jobs are:

Live Chat Customer Service jobs near you
Infographic showing various Live Chat Customer Service job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.

Online Client Service Representative

THE ARMORY OPERATIONS INC

Orlando, FL • On-site

$16 - $21/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 15 days ago

Job description

Benefits:
  • 401(k)
  • 401(k) matching
  • Bonus based on performance
  • Company parties
  • Competitive salary
  • Dental insurance
  • Employee discounts
  • Free uniforms
  • Health insurance
  • Opportunity for advancement
  • Paid time off
  • Profit sharing
  • Training & development
  • Vision insurance

Role Overview
The Online Client Services Representative serves as the digital face of The Armories. The main goal is to convert online leads into sales and support existing customers across phone, email, text, live chat, CRM, social media, and third-party platforms (like GunBroker and Guns.com).
Key Responsibilities
  • Sales & Lead Conversion: Respond rapidly to web inquiries, handle phone orders, assist with online checkouts, offer price matching, and use promo codes to close sales.
  • Relationship Management: Use CRM software to track customer interests, follow up on missed communications, and build long-term relationships to maximize repeat business.
  • Product Expertise & Support: Provide technical guidance on firearms (models, calibers, operations) and assist with custom pricing, warranty tracking, and compliance research.
  • Operations & Admin: Process FFL (Federal Firearms License) requests, maintain detailed records, and spot business growth opportunities like estate or gun collection acquisitions.
Qualifications Needed
  • Firearms Knowledge: Deep familiarity with manufacturers, models, calibers, ammunition, and operation.
  • Experience: 2+ years in customer service or sales.
  • Skills: Strong multitasking under pressure, high-level written/verbal communication, extreme attention to detail, and patience.
  • Tech Proficiency: Experience with CRM software, Point of Sale (POS) systems, e-commerce backends (CoreWare), phone systems, and Microsoft/Google suites.
Schedule
  • Full-time with hours fluctuating based on online activity, seasonality, and lead volume. Some weekend or after-hours follow-up work is required.

Flexible work from home options available.