ZipRecruiter

Log In

1

Live Chat Customer Service Jobs (NOW HIRING)

Lilly Pulitzer

Customer Service Representative

$16.50 - $22.25/hr

The primary points of interaction with consumers will be through phone, email, live chat, and ... The Customer Service Representative is a key member of our Direct-to-Consumer team. The Customer ...

Sunrise Systems

Customer Service Representative

Tucson, AZ · On-site

$15.50 - $21/hr

Customers are assisted through Live Chat, Walk-in office, Correspondence, calls and various email boxes. The ideal candidate must have a strong customer service background. Required Skills: basic ...

BruinsPlayTV

Be Seen First

Customer Service Sales Representative

Ocala, FL · On-site

$12 - $50/hr

Customer Service & Sales Representative Company: BruinsPlayTV Position Type: Full-time or Part-time ... Respond promptly and professionally to customer inquiries through phone, email, live chat, and ...

New

BruinsPlayTV

Be Seen First

Customer Service Sales Representative

Ocala, FL · On-site

$12 - $50/hr

Customer Service & Sales Representative Company: BruinsPlayTV Position Type: Full-time or Part-time ... Respond promptly and professionally to customer inquiries through phone, email, live chat, and ...

New

Global Healing

Customer Experience Representative

Houston, TX · On-site

$15.25 - $20.75/hr

Resolves customer concerns via phone, email, live chat, or social media; * Assists customers with ... Meets individual and CSR team satisfaction targets; * Provides appropriate solutions and ...

previous page

Showing results 41-60

All JobsLive Chat Customer Service Jobs

Live Chat Customer Service information

See salary details

$9

$18

$26

How much do live chat customer service jobs pay per hour?

As of Aug 14, 2026, the average hourly pay for live chat customer service in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What is a live chat customer service representative?

A Live Chat Customer Service representative is a professional who assists customers in real-time through online chat platforms. They answer questions, resolve issues, and provide information about products or services, all via instant messaging. This role requires strong communication skills, quick typing, and the ability to multitask effectively. Live chat agents help improve customer satisfaction by offering immediate support without the need for phone calls.

What is the difference between Live Chat Customer Service vs Call Center Customer Service?

AspectLive Chat Customer ServiceCall Center Customer Service
Work EnvironmentOnline, digital platform, remote or office-basedPhone-based, often in call centers or remote
Communication MethodText-based chat in real-timeVoice calls in real-time
Required SkillsTyping speed, written communication, problem-solvingClear speech, active listening, verbal communication
Common CertificationsCustomer service training, technical skillsCustomer service training, communication skills

Live Chat Customer Service and Call Center Customer Service both focus on assisting customers, but differ mainly in communication method and work environment. Live chat relies on written communication via online platforms, while call center roles involve verbal communication over the phone. Both roles require strong customer service skills, but the specific skills and tools differ based on the medium used.

What are the key skills and qualifications needed to thrive as a live chat customer service representative, and why are they important?

To thrive as a Live Chat Customer Service representative, you need strong written communication skills, active listening abilities, and a high school diploma or equivalent. Familiarity with live chat platforms, CRM software, and help desk systems is typically required. Excellent multitasking, patience, and problem-solving skills help you stand out in handling multiple customer inquiries efficiently. These skills ensure prompt, clear support that enhances customer satisfaction and loyalty in a fast-paced, digital environment.

What are some common challenges faced by live chat customer service representatives, and how can they be addressed?

Live Chat Customer Service representatives often handle multiple conversations simultaneously, which can be challenging when trying to maintain accuracy and personalized service. Managing high chat volumes and responding promptly while meeting quality standards requires strong multitasking and organizational skills. To overcome these challenges, many employers offer training on time management and use chat management software that helps track conversations and prioritize inquiries. Collaborating closely with teammates and having quick access to knowledge bases also ensures consistent, high-quality support.
More about Live Chat Customer Service jobs

What cities are hiring for Live Chat Customer Service jobs?

Cities with the most Live Chat Customer Service job openings:

What are the most commonly searched types of Live Chat Customer Service jobs?

The most popular types of Live Chat Customer Service jobs are:

What states have the most Live Chat Customer Service jobs?

States with the most job openings for Live Chat Customer Service jobs include:

What job categories do people searching Live Chat Customer Service jobs look for?

The top searched job categories for Live Chat Customer Service jobs are:

Live Chat Customer Service jobs near you
Infographic showing various Live Chat Customer Service job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.

Customer Service Representative | Tucson | $18/hr W2 | Hybrid | 1-Year Contract

SunSoft Online

Tucson, AZ

$17 - $18/hr

Full-time

Posted 16 days ago

Job description

Customer Service Representative | Tucson | $18/hr W2 | Hybrid | 1-Year Contract

Location: Tucson, AZ (hybrid: 3 days in office, 2 remote), M-F 8:00-5:00
Type: 1-Year Contract | Full-Time | W2 Only | Starting mid-August
About the Role
SunSoft Online is recruiting a Customer Service Representative for a state revenue agency's Tucson office. You will assist taxpayers with filing help, refund and billing issues, account research and adjustments, and tax policy questions, serving customers by phone, live chat, walk-in, correspondence, and email.

Required: basic office and computer skills, and past customer service experience (or experience working with taxes). High school diploma or equivalent.

Important Requirements: Tucson-local candidates only (current city must appear on your resume); in-person interview in Tucson within a week of posting close; start within two weeks of offer; background check and drug screening (HireRight); W2 only.

Closes Monday, August 3 at 3:00 PM.

Keywords: Customer Service, Call Center, Taxpayer Services, Live Chat Support, Tucson, Arizona, Hybrid, Remote, Entry Level, Contract, W2, Administrative.