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Learning And Development Manager Jobs in Montana

Montage International

Director of Learning

Big Sky, MT · On-site

Please discuss with our hiring managers during our selection processes. If you are an internal ... Multiple training and development certifications preferred. * Must be a dynamic and inspirational ...

tlc

Manager In Training - Helena, MT

Helena, MT

As a Management Development Associate at Touchmark. You will spend your days working and learning alongside our team of leaders in our beautiful premier senior living communities. You will learn what ...

tlc

Manager In Training - Helena, MT

Helena, MT

As a Management Development Associate at Touchmark. You will spend your days working and learning alongside our team of leaders in our beautiful premier senior living communities. You will learn what ...

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All JobsLearning And Development JobsLearning And Development Manager JobsLearning And Development Manager Jobs in Montana

Learning And Development Manager information

See Montana salary details

$46.8K

$91.5K

$123.4K

How much do learning and development manager jobs pay per year?

As of Aug 1, 2026, the average yearly pay for learning and development manager in Montana is $91,508.00, according to ZipRecruiter salary data. Most workers in this role earn between $76,600.00 and $106,000.00 per year, depending on experience, location, and employer.

How does a Learning and Development Manager typically collaborate with other departments to assess and address training needs?

Learning and Development Managers work closely with department heads and team leaders to identify skill gaps and align training programs with business goals. They often conduct needs assessments through surveys, interviews, and performance data analysis, then design tailored learning interventions. Regular collaboration ensures training initiatives remain relevant and have measurable impact, and managers may also coordinate with HR to track progress and gather feedback for continuous improvement.

How do I get into L&D?

To become a Learning and Development (L&D) Manager, candidates typically need a background in human resources, education, or related fields, along with experience in training, facilitation, or instructional design. Relevant skills include communication, project management, and familiarity with learning management systems (LMS). Earning certifications such as CPLP or ATD can enhance prospects, and gaining experience through entry-level training roles can help build a pathway into L&D management.

What is the difference between Learning And Development Manager vs Training Coordinator?

AspectLearning And Development ManagerTraining Coordinator
CredentialsBachelor's degree, often certifications in L&D or HRHigh school diploma or equivalent, some roles prefer certifications
Work EnvironmentStrategic planning, overseeing programs, managementOrganizing and delivering training sessions, administrative tasks
Employer & Industry UsageCorporate, educational, nonprofit sectorsCorporate, healthcare, retail sectors

The Learning And Development Manager focuses on designing, implementing, and overseeing training strategies at a strategic level, while the Training Coordinator handles the logistics and delivery of training sessions. Both roles require strong communication skills, but the manager's role is more strategic and managerial, whereas the coordinator's role is more operational and execution-focused.

What is the role of a learning and development manager?

A learning and development manager oversees employee training programs to improve skills and performance within an organization. They assess training needs, develop learning strategies, and often utilize tools like Learning Management Systems (LMS) to deliver and track training initiatives.

What Is a Learning and Development Manager?

A learning and development manager builds training programs for employees within a business or organization. This training focuses on helping employees understand and work towards the organization’s goals. A learning and development manager may also work with the training and development staff to create instructional videos, schedule and develop in-class lectures, and create online learning environments.

What is the 70/20/10 rule for learning and development?

The 70/20/10 rule for learning and development suggests that individuals acquire 70% of their skills through on-the-job experiences, 20% through social learning such as coaching and mentoring, and 10% through formal training or courses. Learning and Development Managers often design programs that incorporate these proportions to optimize employee growth and skill development.

What does a Learning and Development Manager do?

A Learning and Development Manager is responsible for designing, implementing, and overseeing training programs within an organization. They assess training needs, develop educational materials, and coordinate workshops or courses to support employee growth and organizational goals. Their role often involves collaborating with department heads, evaluating the effectiveness of training initiatives, and ensuring that employees have the skills and knowledge needed to excel in their roles.

What are the key skills and qualifications needed to thrive as a Learning and Development Manager, and why are they important?

To thrive as a Learning and Development Manager, you need expertise in instructional design, adult learning theory, and organizational development, usually backed by a relevant degree or HR certification. Familiarity with learning management systems (LMS), e-learning authoring tools, and assessment platforms is typically required. Exceptional communication, leadership, and analytical skills help you engage stakeholders and tailor programs to organizational needs. These capabilities ensure effective talent development, improved employee performance, and support for overall business goals.

Is L&D a part of HR?

Learning and Development (L&D) is typically a function within the Human Resources (HR) department, focusing on employee training, skill development, and organizational learning. L&D managers often collaborate with HR to align training programs with company goals and may use tools like Learning Management Systems (LMS).
More about Learning And Development Manager jobs
What are the most commonly searched types of Learning And Development jobs in Montana? The most popular types of Learning And Development jobs in Montana are:
What are popular job titles related to Learning And Development Manager jobs in Montana? For Learning And Development Manager jobs in Montana, the most frequently searched job titles are:
What job categories do people searching Learning And Development Manager jobs in Montana look for? The top searched job categories for Learning And Development Manager jobs in Montana are:
What cities in Montana are hiring for Learning And Development Manager jobs? Cities in Montana with the most Learning And Development Manager job openings:
What are popular job titles related to Learning And Development Manager jobs in MT? For Learning And Development Manager jobs in MT, the most frequently searched job titles are:
Learning And Development Manager jobs near you
Infographic showing various Learning And Development Manager job openings in Montana as of July 2026, with employment types broken down into 1% As Needed, 73% Full Time, 21% Part Time, 4% Contract, and 1% Nights. Highlights an 94% Physical, 1% Hybrid, and 5% Remote job distribution, with an average salary of $91,508 per year, or $44 per hour.

Manager, Learning, Development, & Quality

Kerzner International

Big Sky, MT • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 8 days ago

Job description

Manager, Learning, Development, & Quality
(20180)
At One&Only, we exist to create joy for our guests through anticipation, creativity, precision, empathy and warmth. We tailor every aspect of our guests' stay to bring their dreams and desires to life. With an atmosphere that's chic but wonderfully unstuffy™, and a team who are meticulous but warm, we seek to exceed our guests' expectations at every possible turn.
Amidst fragrant pines and glistening peaks, One&Only Moonlight Basin is a glamorous return to simplicity. Fill days cascading down cool waters, unearthing the magic of Yellowstone National park, skiing on world renowned slopes and retreating to floating evergreen spaces. With abundant knowledge and generosity, we anticipate our guest's every need and surpass expectations. Whether we are designing the perfect family day out or arranging a romantic private dinner, we approach everything with imagination to spark a sense of playfulness, discovery and adventure. This is not simply our job, it's our passion.
Job Summary
The Manager, Learning, Development, & Quality is responsible for driving a culture of service excellence, continuous learning, and operational excellence across the Resort. This role leads the design, implementation, and evaluation of learning and development strategies, quality improvement initiatives, and performance enhancement programs that strengthen colleague capability, elevate the guest experience, and support business objectives. As the champion of One&Only brand standards, they will partner closely with leaders across the business to develop talent, foster engagement, and embed a culture of accountability, innovation, and improvement.
Key Duties and Responsibilities
Strategic Partnership
  • Align management practices, behaviors, and decision-making with One&Only Moonlight Basin and Kerzner International vision, values, operating standards, and policies.
  • Act as a strategic partner to the Director of Human Resources, General Manager, Executive Committee, and Department Heads to support business goals and organizational effectiveness.
  • Build strong working relationships across all departments and foster a collaborative, high-performance culture.
  • Influence and engage leaders at all levels to drive organizational change, employee development, and quality improvement initiatives.
  • Participate in Executive Committee meetings and provide insights on quality performance, guest satisfaction, employee engagement, operational trends, and continuous improvement opportunities.
  • Develop policies, strategies, and initiatives that support learning, development, quality, and organizational excellence.

Training Strategy
  • Lead all Learning & Development activities across the Resort, including annual training plans, training needs analysis, budget management, program implementation, and effectiveness measurement.
  • Ensure brand culture trainings remain top-of-mind through awareness campaigns and reinforcement activities.
  • Partner with Department Heads to identify capability gaps, implementing development programs that strengthen performance and support succession planning.
  • Facilitate leadership development programs, team-building initiatives, and organizational effectiveness workshops.
  • Develop departmental trainers to enhance internal training methods.
  • Evaluate training effectiveness through feedback, performance indicators, guest satisfaction results, and operational outcomes.
  • Maintain a comprehensive training library of learning resources, books, videos, digital content, and development tools.
  • Design and facilitate training programs covering areas such as brand standards, problem-solving methodologies, root cause analysis, quality coaching, strategic planning, etc.

Quality Management
  • Lead the Resort's Total Quality Management (TQM) and Continuous Improvement programs.
  • Build organizational commitment and engagement for quality initiatives at all levels.
  • Ensure quality initiatives are properly documented, tracked, measured, and communicated.
  • Deploy quality-related projects from planning through implementation, monitoring, evaluation, and lessons learned.
  • Monitor, analyze, and communicate quality performance indicators, including Guest Satisfaction Surveys, Employee Engagement Surveys, Guest Incident Reports, etc.
  • Maintain complete awareness of current quality performance levels, ensuring effective communication across the organization
  • Prepare and present monthly, quarterly, and annual quality reports.
  • Communicate quality initiatives, progress, achievements, and lessons learned to leadership teams and employees.
  • Develop and publish quality-related communications, including newsletters, quality updates, recognition programs, and awareness materials.

Service Excellence
  • Champion service excellence and ensure adherence to One&Only brand standards.
  • Conduct regular operational audits and property walkthroughs to evaluate service delivery, employee engagement, and standards compliance.
  • Monitor guest and employee interactions, providing coaching where required.
  • Develop and implement recognition and reward programs that encourage participation in quality and improvement initiatives.
  • Foster a positive work environment that supports engagement, productivity, and morale.

Financial Management
  • Develop and manage annual budgets for Learning & Development and Quality initiatives.
  • Monitor expenditures and ensure effective utilization of resources.
  • Contribute to annual business planning and budgeting processes.
  • Measure return on investment and business impact of current programs.

Professional Development
  • Demonstrate a commitment to continuous personal and professional development.
  • Stay current with industry trends, learning methodologies, quality management practices, and hospitality best practices.
  • Build relationships with industry peers, quality professionals, and hospitality organizations to share knowledge and identify emerging best practices.
  • Attend relevant conferences, seminars, workshops, and professional development events.

Other
  • Perform additional responsibilities as assigned by the Director, Human Resources, Resort Manager, and General Manager

Skills, Experience & Educational Requirements
  • Bachelor's degree in Business Administration, Hospitality Management, or a related field, or the equivalent of professional experience
  • Minimum of 4 years of experience in Learning & Development, Quality Management, Organizational Development, and/or a related discipline
  • Previous experience in a management position within a luxury hospitality environment
  • Proficient in Microsoft Office Suite and Learning Management Systems (LMS)
  • Demonstrated experience designing and facilitating leadership development programs, quality improvement initiatives, and organizational change efforts
  • Proven experience analyzing performance metrics, guest satisfaction data, and employee engagement results to drive business outcomes
  • Ability to collaborate and contribute effectively and efficiently across all levels of the organization
  • Ability to meet deadlines while managing multiple priorities
  • Willingness to work flexible hours, including evenings, weekends, and holidays

Benefits
  • Medical insurance - 80% of premium paid by employer
  • Health Savings Account with $50 employer contribution per pay period
  • Dental, vision & life insurance - 100% of premium paid by employer
  • 401(k) program participation - 4% employer match
  • 5 weeks of PTO (Paid Time Off)
  • 8 paid holidays
  • Complimentary transportation to & from resort
  • Complimentary meal per shift
  • Discounts at F&B, Retail, & Wellness outlets on property
  • 14 nights per year at $100/night* at Kerzner Properties worldwide
  • Winter season includes complimentary ski pass to Big Sky Resort OR $225 reimbursement towards gym membership, based on availability

Physical Requirements
The ideal candidate must be able to perform all physical requirements of the job in a safe manner, with or without reasonable accommodation. Physical requirements include, but are not limited to:
  • Standing, walking, stooping, kneeling, and bending in an operational environment for extended periods
  • Frequent bending, twisting, stooping, reaching, and pulling
  • Lifting and carrying of loads weighing up to 30 pounds
  • Working in outdoor environments, including high altitudes, that may present extreme weather conditions such as snow, ice, rain, heat, wind, etc.

Our brand is expanding faster than ever before. We are investing in the growth of our company, and that means we are committed to investing in you. Join a team that is open-hearted, intuitive, generous, and spontaneous in spirit. We believe in making our guests happy beyond anything they have ever imagined. We wow them at every turn and create memories that will last a lifetime. You will be at the heart of this vision, to constantly innovate to deliver Amazing Experiences and Everlasting Memories.

Apply