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Software Development Manager - Remote (US Timezones)

Intertek, a leading provider of quality and safety solutions to many of the world's top-recognized brands and companies, is actively seeking a Software Development Manager to join our People Assurance team as a Remote Employee.

Intertek's People Assurance teams empower your workforce to identify and close operational gaps and mitigate risk by assuring smart actions across your organization. Intertek Alchemy provides frontline worker training solutions for processors, manufacturers, packagers, and distributors of all sizes. Intertek Catalyst inspires and engages workforces with highly creative, custom-branded, asset protection communication programs tailor-made strategic solutions designed to leverage our clients' company brand, values, and objectives to optimize the culture of their people. Intertek Wisetail provides a custom branded training and communication platform built to engage today's workforce with a complete learning management system, giving customers the tools to grow their passionate workforce. Intertek is continually innovating and evolving to reduce risk for consumers, brands and organizations in every sector and industry around the world. We go beyond Testing, Inspection and Certification of products: we are a Total Quality Assurance Provider to industries worldwide. Our Purpose: Bringing quality, safety, and sustainability to life.

What are we looking for?

The Software Development Manager is responsible for leading one or more engineering teams responsible for the development, delivery and support of our platforms. This role is accountable for people leadership, delivery execution, technical guidance, and cross-functional collaboration, ensuring teams deliver high-quality software while fostering employee growth, engagement, and accountability.

Salary & Benefits Information

The base wage or salary range for this position is $150,000-175,000. Individual compensation packages are based on a variety of factors unique to each candidate including skill set, experience, qualifications, and other job-related reasons. 

In addition to competitive compensation packages, when working with Intertek you can expect benefits including medical, dental, vision, life, disability, 401(k) with company match, generous vacation / sick time (PTO), tuition reimbursement and more.

What you'll do:

• People Leadership: Attract, develop, retain, and mentor high-performing engineers; conduct 1:1s, performance reviews, and career development discussions; lead recruiting, hiring, and onboarding activities.
• Team Culture: Build and sustain a culture of accountability, collaboration, innovation, continuous improvement, and customer focus.
• Delivery Ownership: Own sprint planning, execution, estimation, prioritization, and release activities; proactively identify and manage risks, dependencies, blockers, and delivery challenges while maintaining a sustainable team pace.
• Stakeholder Communication: Partner with stakeholders to communicate project status, risks, and mitigation plans, balancing short-term delivery commitments with long-term platform health and modernization.
• Technical Credibility: Stay actively engaged through design reviews, code reviews, technical investigations, and hands-on contributions; serve as the escalation point for complex engineering and production issues.
• Engineering Excellence: Promote best practices in software design, testing, quality, observability, security, and reliability; champion modern engineering practices, automation, and AI-assisted development tools.
• Cross-Functional Partnership: Collaborate with Product Management, QA, DevOps, Technical Support, and Customer Success to ensure successful software delivery and positive customer outcomes.
• Continuous Improvement & Compliance: Drive root cause analysis following incidents; identify opportunities to improve workflows, tooling, and team effectiveness; ensure adherence to security, privacy, and operational standards; stay current on industry trends and emerging technologies.

This position outline is a general guideline and does not represent all encompassing details. The position may require on-call or after-hours responsibilities occasionally. The position assumes that the incumbent has both the mental and physical requirements to carry out the above defined duties. 

Minimum Requirements & Qualifications:

• Bachelor's degree in Computer Science, Engineering, Information Systems, or equivalent practical experience.
• 6+ years of professional software development experience.

• 2+ years of experience leading and developing engineering teams in an Agile environment.

• Strong communication, collaboration, and interpersonal skills.
• Experience managing competing priorities and delivering results under pressure.
• Ability to assess, communicate, and mitigate technical and delivery risks.
• Deep knowledge of SDLC methodologies and engineering best practices.
• Hands-on engineering background with the ability to engage credibly in code reviews, design reviews, and technical investigations.
• Experience driving continuous improvement, including post-incident root cause analysis and process refinement.
• Familiarity with security, privacy, and operational compliance standards.
• Experience working with cross-functional teams including Product Management, Quality Assurance, DevOps, Technical Support, and Customer Success.
• Experience participating in technical recruiting, candidate evaluation, and onboarding.
• Specific technologies: SaaS Application Development, Web App Development, Mobile (Obj-C, Swift, Maui), AWS/Cloud, RDBMS, CI/CD, Observability
• This is a remote position; however, applicants must reside in and be able to legally work in the United States. 

Preferred Requirements & Qualifications:

• Experience supporting offline-first or occasionally connected applications.
• Experience troubleshooting production issues across distributed systems.
• Experience modernizing legacy applications and reducing technical debt.
• Experience with cloud-native architectures and AWS services.
• Experience in learning management, workforce enablement, training, or content delivery
  platforms.
• Experience with AI-assisted software development tools and engineering productivity
  practices.
   

Intertek: Total Quality. Assured.

Intertek is a world leader in the Quality Assurance market, with a proven, high-quality business model and a global network of customer-focused operations and highly engaged subject matter experts. With passion, pace, and precision we work to exceed our customers' expectations, while engaging with our employees to be 10X in their performance and professional growth.

Intertek is a drug-free workplace. As a condition of employment, certain positions may be required to pass a pre-employment drug test based on the type of work that will be performed.

We Value Diversity

Intertek's network of phenomenal people are our greatest assets, and the diversity they bring fuels our success. Intertek is an Equal Employment Opportunity Employer that values inclusion and diversity. We take affirmative action to ensure all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other legally protected characteristics.

For individuals with disabilities who would like to request accommodation, or who need assistance applying, please email intertekhrusa@intertek.com or call 1-877-694-8543 (option #5) to speak with a member of the HR Department.

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*Intertek does not accept unsolicited approaches from agencies and will not pay a fee for any placement resulting from the receipt of an unsolicited resume.

Intertek is a leading Total Quality Assurance provider to industries worldwide. Our network of more than 1,000 laboratories and offices in more than 100 countries, delivers innovative and bespoke Assurance, Testing, Inspection and Certification (ATIC) solutions for our customers' operations and supply chains. Working at Intertek means joining a global network of state-of-the-art facilities and passionate people who deliver superior customer service with a purpose of bringing quality, safety, and sustainability to life. Intertek's People Assurance team provides range of workforce-focused solutions that empower our clients' employees to identify and close operational gaps and mitigate risk by assuring smart actions across organizations. Our services give clients the tools they need to build, maintain, and protect their brands, supporting them in the continuous evolution of their workforce to maximize employee potential.