Key Performance Indicators Jobs (NOW HIRING)

Clorox is the place that's committed to growth - for our people and our brands. Guided by our purpose and values, and with people at the center of everything we do, we believe every one of us can make a positive impact on consumers, communities, and teammates. Join our team. #CloroxIsThePlace

Your role at Clorox:

The Analyst, Owned Channel Performance is responsible for designing, creating, and maintaining owned channel performance reports and dashboards and helping to surface strategic insights to inform owned channel decision-making for brand Website and Known Consumer Marketing / CRM projects and strategies. This role bridges the gap between marketing and data, focusing on quantifying consumer engagement and identifying trends to enhance brand-consumer relationships.
This position will be located in our Oakland, CA office, and the individual will be expected to be in the office a minimum of 3 days a week.

In this role, you will:

• Build, own, and maintain website and KCM (Known Consumer Marketing) program performance reports and dashboards, ensuring these are accurately tracking marketing performance on an ongoing basis, for a total of 2-4 brands to which you are assigned.

• Pull weekly/monthly/quarterly performance reports (cadence is BU dependent) and analyze key KPIs; prepare ad hoc reports as needed.

• Be knowledgeable about each assigned brand's growth strategies and marketing programs. In light of this knowledge, evaluate the performance of the brand websites and KCM / CRM campaigns, reporting on key performance indicators (KPIs) to track effectiveness, and providing recommendations for improvement.

• Analyze performance data and visitor behavior to uncover trends, consumer intent, and opportunities that will be used by the KCM Strategist and Integrated Strategist to inform website and KCM activation plans

• Look for and recommend opportunities to better personalize content and experiences across owned channels using existing and new tools in our marketing tech stack.

• Collaborate on testing strategies with KCM Strategist and Brand/Brand Engagement partners. Recommend and analyze A/B tests, continually seeking to optimize the effectiveness of owned marketing tactics. Analyze test results to deliver actionable insights and recommendations.

• Work closely with a cross-functional marketing team to align on measurement framework, tagging strategies, and tools to track key performance indicators and consumer behavior while ensuring data privacy and compliance standards.

• Leverage AI tools like CoPilot to glean insights that can be used to drive owned channel optimizations

What we look for:

• Bachelor degree in Marketing, Business Analytics, Statistics, or a related field (Master degree a plus).

• 2-5 years of experience in website marketing analytics, known consumer marketing/customer relationship management (KCM/CRM), or a similar role.

• Proficiency in data analysis tools such as SQL, Python, R, or SAS.

• Expertise in data visualization tools (e.g., Power BI, Tableau or Looker).

• Ability to interpret complex data and translate into actionable recommendations for non-technical stakeholders.

• Proven track record of using data analytics to drive consumer engagement and retention.

• Direct experience with KCM / CRM platforms and marketing automation tools (e.g. Acoustic, Braze, Attentive).

• Exceptional analytical and problem-solving skills with strong attention to detail.

• Excellent communication and presentation skills, with the ability to convey insights to both technical and non-technical audiences across all levels of the organization.

• Strong project management skills and the ability to handle multiple brands, projects, and priorities simultaneously.

• Finesse in collaborating with multiple teams in a matrixed environment.

#LI-Hybrid

Workplace type:

This position will be located in our Oakland, CA office, and the individual will be expected to be in the office a minimum of 3 days a week.

Our values-based culture connects to our purpose and empowers people to be their best, professionally and personally. We serve a diverse consumer base which is why we believe teams that reflect our consumers bring fresh perspectives, drive innovation, and help us stay attuned to the world around us. That's why we foster an inclusive culture where every person can feel respected, valued, and fully able to participate, and ultimately able to thrive. Learn more.

[U.S.]Additional Information:

At Clorox, we champion people to be well and thrive, starting with our own people. To help make this possible, we offer comprehensive, competitive benefits that prioritize all aspects of wellbeing and provide flexibility for our teammates' unique needs. This includes robust health plans, a market-leading 401(k) program with a company match, flexible time off benefits (including half-day summer Fridays depending on location), inclusive fertility/adoption benefits, and more.

We are committed to fair and equitable pay and are transparent with current and future teammates about our full salary ranges. We use broad salary ranges that reflect the competitive market for similar jobs, provide sufficient opportunity for growth as you gain experience and expand responsibilities, while also allowing for differentiation based on performance. Based on the breadth of our ranges, most new hires will start at Clorox in the first half of the applicable range. Your starting pay will depend on job-related factors, including relevant skills, knowledge, experience and location. The applicable salary range for every role in the U.S. is based on your work location and is aligned to one of three zones according to the cost of labor in your area.

-Zone A: $106,700 - $204,900

-Zone B: $97,800 - $187,900

-Zone C: $88,900 - $170,800

All ranges are subject to change in the future. Your recruiter can share more about the specific salary range for your location during the hiring process.

This job is also eligible for participation in Clorox's incentive plans, subject to the terms of the applicable plan documents and policies.

Please apply directly to our job postings and do not submit your resume to any person via text message. Clorox does not conduct text-based interviews and encourages you to be cautious of anyone posing as a Clorox recruiter via unsolicited texts during these uncertain times.

To all recruitment agencies: Clorox (and its brand families) does not accept agency resumes. Please do not forward resumes to Clorox employees, including any members of our leadership team. Clorox is not responsible for any fees related to unsolicited resumes.