What is a key performance indicator?

Career: Key Performance Indicators

Key Performance Indicators (KPIs) are measurable values that help organizations track their progress toward specific objectives. They provide a way to evaluate success by comparing current performance against desired targets or benchmarks. KPIs can be financial, such as revenue growth, or non-financial, such as customer satisfaction scores. Selecting the right KPIs is crucial because they guide decision-making and help teams focus on what matters most for achieving business goals.