Lead, Change Management
Saint Louis, MO · On-site
Overview The ITSM Change Management team plays a key role in governing and approving changes across LSEG Engineering. We support a high volume of global production changes and ensure smooth ...
Lead, Change Management
Saint Louis, MO · On-site
Overview The ITSM Change Management team plays a key role in governing and approving changes across LSEG Engineering. We support a high volume of global production changes and ensure smooth ...
Overview The ITSM Change Management team plays a key role in governing and approving changes across LSEG Engineering. We support a high volume of global production changes and ensure smooth ...
Overview The ITSM Change Management team plays a key role in governing and approving changes across LSEG Engineering. We support a high volume of global production changes and ensure smooth ...
Serves as the senior escalation point for ITSM process exceptions and risks Incident, Change, Problem Management * Oversees Incident, Change, and Problem Management practices, ensuring risk-based ...
Serves as the senior escalation point for ITSM process exceptions and risks Incident, Change, Problem Management * Oversees Incident, Change, and Problem Management practices, ensuring risk-based ...
IT-Specialty Software Engineer, Senior
Pittsburgh, PA · Remote
$75/hr
Required Experience: - Hands-on ServiceNow development experience with expertise in ITSM, Change, Release, Demand, and Service Level Management. - Strong knowledge of ServiceNow scripting (JavaScript ...
Quick apply
IT-Specialty Software Engineer, Senior
Pittsburgh, PA · Remote
$75/hr
Required Experience: - Hands-on ServiceNow development experience with expertise in ITSM, Change, Release, Demand, and Service Level Management. - Strong knowledge of ServiceNow scripting (JavaScript ...
Security Analyst
Austin, TX · On-site
... Familiarity with IT service management (ITSM), change management processes, and strong analytical, documentation, and communication skills. Nice to Have Skills: · Exposure to enterprise ...
Security Analyst
Austin, TX · On-site
... Familiarity with IT service management (ITSM), change management processes, and strong analytical, documentation, and communication skills. Nice to Have Skills: · Exposure to enterprise ...
ITSM Consultant
Boston, MA · On-site
Administer and support ITSM tools like ManageEngine and/or ServiceChannel Manage incident, problem, and change management processes Monitor ticket queues and ensure timely resolution of issues ...
Quick apply
ITSM Consultant
Boston, MA · On-site
Administer and support ITSM tools like ManageEngine and/or ServiceChannel Manage incident, problem, and change management processes Monitor ticket queues and ensure timely resolution of issues ...
ITSM Consultant
Boston, MA · On-site
Administer and support ITSM tools like ManageEngine and/or ServiceChannel Manage incident, problem, and change management processes Monitor ticket queues and ensure timely resolution of issues ...
Quick apply
ITSM Consultant
Boston, MA · On-site
Administer and support ITSM tools like ManageEngine and/or ServiceChannel Manage incident, problem, and change management processes Monitor ticket queues and ensure timely resolution of issues ...
ITSM Lead
Calabasas, CA · On-site
The ITSM Lead to own the IT Service Management (ITSM) practice and lead the Helpdesk function. As ... Lead change management as a discipline (CAB, change types, risk assessment, post-implementation ...
ITSM Lead
Calabasas, CA · On-site
The ITSM Lead to own the IT Service Management (ITSM) practice and lead the Helpdesk function. As ... Lead change management as a discipline (CAB, change types, risk assessment, post-implementation ...
IAM Architect Brooklyn NY
Manhattan, NY · On-site
... ITSM, change management, and project management methodologies Working Place: New York, New York, United States Company : ESR Healthcare
IAM Architect Brooklyn NY
Manhattan, NY · On-site
... ITSM, change management, and project management methodologies Working Place: New York, New York, United States Company : ESR Healthcare
Use ITSM tools such as ServiceNow or similar platforms to log, track, and report on changes ... Develop and maintain change management policies, procedures, templates, and communications to align ...
Use ITSM tools such as ServiceNow or similar platforms to log, track, and report on changes ... Develop and maintain change management policies, procedures, templates, and communications to align ...
ITSM Configuration Manager
Key West, FL · On-site
The IT Configuration Manager will support enterprise IT governance, configuration change management, and technical review processes for mission-critical operations. This role requires strong ITSM ...
ITSM Configuration Manager
Key West, FL · On-site
The IT Configuration Manager will support enterprise IT governance, configuration change management, and technical review processes for mission-critical operations. This role requires strong ITSM ...
The IT Configuration Manager will support enterprise IT governance, configuration change management, and technical review processes for mission-critical operations. This role requires strong ITSM ...
The IT Configuration Manager will support enterprise IT governance, configuration change management, and technical review processes for mission-critical operations. This role requires strong ITSM ...
Senior Business Analyst - ServiceNow
Cincinnati, OH · On-site
$88K - $114K/yr
Ideal for someone who thrives at the intersection of ITSM, security operations, and regulatory compliance. Lead and manage the enterprise Unauthorized Change Detection (UCD) program, including ...
Senior Business Analyst - ServiceNow
Cincinnati, OH · On-site
$88K - $114K/yr
Ideal for someone who thrives at the intersection of ITSM, security operations, and regulatory compliance. Lead and manage the enterprise Unauthorized Change Detection (UCD) program, including ...
Additional ancillary responsibilities with ITSM includes support and documentation of Incident, Problem, and Change Management processes and activities. Primary Responsibilities ITSM Tool Support ...
Additional ancillary responsibilities with ITSM includes support and documentation of Incident, Problem, and Change Management processes and activities. Primary Responsibilities ITSM Tool Support ...
ITSM Specialist
Boca Raton, FL · On-site
Lead development and continuous improvement of IT Change, Incident, and Problem Management ... Deliver training and guidance to IT teams on ITSM best practices * Update workflow states, validate ...
Quick apply
ITSM Specialist
Boca Raton, FL · On-site
Lead development and continuous improvement of IT Change, Incident, and Problem Management ... Deliver training and guidance to IT teams on ITSM best practices * Update workflow states, validate ...
ITSM Lead
Calabasas, CA · On-site
$110 - $130/hr
The ITSM Lead to own the IT Service Management (ITSM) practice and lead the Helpdesk function. As ... Lead change management as a discipline (CAB, change types, risk assessment, post-implementation ...
ITSM Lead
Calabasas, CA · On-site
$110 - $130/hr
The ITSM Lead to own the IT Service Management (ITSM) practice and lead the Helpdesk function. As ... Lead change management as a discipline (CAB, change types, risk assessment, post-implementation ...
... Change Management processes. Key Responsibilities • Manage Incident, Major Incident, Request and ... ITSM processes.
... Change Management processes. Key Responsibilities • Manage Incident, Major Incident, Request and ... ITSM processes.
Technical Project Manager
Atlanta, GA · On-site
Knowledge of IT service management (ITSM), change management, and compliance processes. * Familiar with enterprise security processes * Excellent written and verbal communication skills, including ...
Quick apply
Technical Project Manager
Atlanta, GA · On-site
Knowledge of IT service management (ITSM), change management, and compliance processes. * Familiar with enterprise security processes * Excellent written and verbal communication skills, including ...
Project Manager (ITSM ServiceNow)
San Jose, CA · On-site
$60 - $75/hr
... and change management. * Coordinate with City staff to minimize disruption to daily operations ... Minimum 7-10 years' IT project management experience, with at least 3-5 years in ITSM ...
Quick apply
Project Manager (ITSM ServiceNow)
San Jose, CA · On-site
$60 - $75/hr
... and change management. * Coordinate with City staff to minimize disruption to daily operations ... Minimum 7-10 years' IT project management experience, with at least 3-5 years in ITSM ...
ITSM Lead
Seattle, WA · On-site
$190K/yr
ITSM Lead Location: Seattle, WA (Onsite) Job Type: Contract The ITSM Lead is responsible for ... Change Management: • Leading the change management activities within a structured process ...
ITSM Lead
Seattle, WA · On-site
$190K/yr
ITSM Lead Location: Seattle, WA (Onsite) Job Type: Contract The ITSM Lead is responsible for ... Change Management: • Leading the change management activities within a structured process ...
Itsm Change Manager information
See salary details
$12.02 - $18.31
1% of jobs
$18.31 - $24.61
1% of jobs
$24.61 - $30.90
3% of jobs
$30.90 - $37.19
7% of jobs
$37.19 - $43.49
10% of jobs
$44.43 is the 25th percentile. Wages below this are outliers.
$43.49 - $49.78
15% of jobs
The median wage is $55.81 / hr.
$49.78 - $56.08
12% of jobs
$56.08 - $62.37
12% of jobs
$62.37 - $68.66
10% of jobs
$69.35 is the 75th percentile. Wages above this are outliers.
$68.66 - $74.96
16% of jobs
$74.96 - $81.25
10% of jobs
$12
$56
$81
How much do itsm change manager jobs pay per hour?
As of Jun 29, 2026, the average hourly pay for itsm change manager in the United States is $56.10, according to ZipRecruiter salary data. Most workers in this role earn between $43.99 and $70.67 per hour, depending on experience, location, and employer.
What is the difference between Itsm Change Manager vs Itsm Incident Manager?
| Aspect | Itsm Change Manager | Itsm Incident Manager |
|---|---|---|
| Primary Focus | Managing and coordinating change processes to minimize risk | Restoring normal service operation quickly after incidents |
| Certifications | ITIL Foundation, Change Management certifications | ITIL Foundation, Incident Management certifications |
| Work Environment | Change advisory boards, project teams, IT departments | Help desks, support teams, IT operations |
| Key Responsibilities | Planning, assessing, and implementing changes | Handling incidents, troubleshooting, and resolution |
The Itsm Change Manager focuses on managing changes to IT services to reduce risk, while the Itsm Incident Manager concentrates on quickly resolving incidents to restore service. Both roles require ITIL certifications and work within IT support environments, but their core responsibilities differ significantly.
More about Itsm Change Manager jobs
What cities are hiring for Itsm Change Manager jobs? Cities with the most Itsm Change Manager job openings:
What states have the most Itsm Change Manager jobs? States with the most job openings for Itsm Change Manager jobs include:
What job categories do people searching Itsm Change Manager jobs look for? The top searched job categories for Itsm Change Manager jobs are:
Full-time
Medical, Retirement
Posted 19 days ago
Key responsibilities
Support business-as-usual change operations by assessing changes, hosting CABs, validating documentation, and ensuring adherence to policy and standards.
Lead daily stand-up calls to facilitate cross-region collaboration, share updates, and review the Change queue for timely action.
Prepare and publish weekly and monthly Change Management reports with insights and trend analysis.
Job description
Overview
The ITSM Change Management team plays a key role in governing and approving changes across LSEG Engineering. We support a high volume of global production changes and ensure smooth coordination in a fast-moving environment. This role calls for attention to detail, a proactive approach, and proven IT Service Management expertise to strengthen system stability, enhance collaboration, and improve operational efficiency.
Key Responsibilities
Senior Associate
London Stock Exchange Group (LSEG) Information:
Join us and be part of a team that values innovation, quality, and continuous improvement. If you're ready to take your career to the next level and make a significant impact, we'd love to hear from you.
LSEG is a leading global financial markets infrastructure and data provider. Our purpose is driving financial stability, empowering economies and enabling customers to create sustainable growth.
Our purpose is the foundation on which our culture is built. Our values of Integrity, Partnership, Excellence and Change underpin our purpose and set the standard for everything we do, every day. They go to the heart of who we are and guide our decision making and everyday actions.
Working with us means that you will be part of a dynamic organisation of 25,000 people across 65 countries. However, we will value your individuality and enable you to bring your true self to work so you can help enrich our diverse workforce.
We are proud to be an equal opportunities employer. This means that we do not discriminate on the basis of anyone's race, religion, colour, national origin, gender, sexual orientation, gender identity, gender expression, age, marital status, veteran status, pregnancy or disability, or any other basis protected under applicable law. Conforming with applicable law, we can reasonably accommodate applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs.
You will be part of a collaborative and creative culture where we encourage new ideas. We are committed to sustainability across our global business and we are proud to partner with our customers to help them meet their sustainability objectives. Our charity, the LSEG Foundation provides charitable grants to community groups that help people access economic opportunities and build a secure future with financial independence. Colleagues can get involved through fundraising and volunteering.
LSEG offers a range of tailored benefits and support, including healthcare, retirement planning, paid volunteering days and wellbeing initiatives.
Please take a moment to read this privacy notice carefully, as it describes what personal information London Stock Exchange Group (LSEG) (we) may hold about you, what it's used for, and how it's obtained, your rights and how to contact us as a data subject .
If you are submitting as a Recruitment Agency Partner, it is essential and your responsibility to ensure that candidates applying to LSEG are aware of this privacy notice.
The ITSM Change Management team plays a key role in governing and approving changes across LSEG Engineering. We support a high volume of global production changes and ensure smooth coordination in a fast-moving environment. This role calls for attention to detail, a proactive approach, and proven IT Service Management expertise to strengthen system stability, enhance collaboration, and improve operational efficiency.
Key Responsibilities
- Support BAU change operations, including assessing changes, hosting CABs, validating documentation, and ensuring adherence to policy and standards.
- Lead daily stand-up calls to enable cross region collaboration within the team, share key updates and review Change queue for timely action.
- Prepare and publish weekly, and monthly Change Management reports with clear insights and trend analysis.
- Provide input and support for continual improvement of the Change Management process and related workflows.
- Identify opportunities to streamline operations, reduce manual effort, and improve overall efficiency.
- Participate in failed change reviews, support root-cause discussions, and ensure corrective actions are adopted.
- Collaborate with implementation teams, service owners, and product teams to enhance change quality and compliance.
- Offer guidance to change implementors and reviewers to strengthen accuracy and readiness.
- Work with leadership to support audits, process initiatives, operational reviews.
- Use data to identify patterns, improvement opportunities, and early signals of operational risk.
- Maintain strong communication, clear documentation, and reliable follow-through on commitments
- Collaboration and communication skills; effective team player.
- Excellent English proficiency (verbal and written).
- Working knowledge of ServiceNow for IT Service Management activities.
- Proficiency in Microsoft Office Suite (Excel, PowerPoint, Word) for documentation and reporting
- Critical thinking, analytical skills, and problem-solving ability.
- Strong administrative and organizational skills with attention to detail.
- Proven understanding of Change Management concepts and frameworks.
- Preferred: ITIL 4 Foundation certification.
Senior Associate
London Stock Exchange Group (LSEG) Information:
Join us and be part of a team that values innovation, quality, and continuous improvement. If you're ready to take your career to the next level and make a significant impact, we'd love to hear from you.
LSEG is a leading global financial markets infrastructure and data provider. Our purpose is driving financial stability, empowering economies and enabling customers to create sustainable growth.
Our purpose is the foundation on which our culture is built. Our values of Integrity, Partnership, Excellence and Change underpin our purpose and set the standard for everything we do, every day. They go to the heart of who we are and guide our decision making and everyday actions.
Working with us means that you will be part of a dynamic organisation of 25,000 people across 65 countries. However, we will value your individuality and enable you to bring your true self to work so you can help enrich our diverse workforce.
We are proud to be an equal opportunities employer. This means that we do not discriminate on the basis of anyone's race, religion, colour, national origin, gender, sexual orientation, gender identity, gender expression, age, marital status, veteran status, pregnancy or disability, or any other basis protected under applicable law. Conforming with applicable law, we can reasonably accommodate applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs.
You will be part of a collaborative and creative culture where we encourage new ideas. We are committed to sustainability across our global business and we are proud to partner with our customers to help them meet their sustainability objectives. Our charity, the LSEG Foundation provides charitable grants to community groups that help people access economic opportunities and build a secure future with financial independence. Colleagues can get involved through fundraising and volunteering.
LSEG offers a range of tailored benefits and support, including healthcare, retirement planning, paid volunteering days and wellbeing initiatives.
Please take a moment to read this privacy notice carefully, as it describes what personal information London Stock Exchange Group (LSEG) (we) may hold about you, what it's used for, and how it's obtained, your rights and how to contact us as a data subject .
If you are submitting as a Recruitment Agency Partner, it is essential and your responsibility to ensure that candidates applying to LSEG are aware of this privacy notice.