1

Itsm Change Manager Jobs in Ohio (NOW HIRING)

ServiceNow ITSM Developer

Dublin, OH · On-site

$51 - $70/hr

Responsibilities : • Experience as a ServiceNow ITSM Developer and Implementing Incident Management, Problem Management, Change Management, Knowledge Management, or Service Catalog, Mobile App ...

ITSM Specialist The ITSM Specialist plays a critical role in supporting and coordinating the ... Review change records to ensure compliance with change management policies * Support release ...

Own, govern, and mature core ITSM practices, including Incident, Problem, Change, Knowledge, and Service Catalog Management * Develop and maintain policies, procedures, and governance frameworks

Service Management & ITSM Support: * Design, implement, and optimize ITSM processes such as incident management, change management, problem management, and request fulfillment using JIRA Service ...

Service Management & ITSM Support: * Design, implement, and optimize ITSM processes such as incident management, change management, problem management, and request fulfillment using JIRA Service ...

... ITSM/ITOM/ITBM), SOAR (Google Workspace and Google Cloud Lab), and Cybersecurity Management • ... configuration and change management, risk management, and certification and accreditation ...

next page

Showing results 1-20

Itsm Change Manager information

What is the difference between Itsm Change Manager vs Itsm Incident Manager?

AspectItsm Change ManagerItsm Incident Manager
Primary FocusManaging and coordinating change processes to minimize riskRestoring normal service operation quickly after incidents
CertificationsITIL Foundation, Change Management certificationsITIL Foundation, Incident Management certifications
Work EnvironmentChange advisory boards, project teams, IT departmentsHelp desks, support teams, IT operations
Key ResponsibilitiesPlanning, assessing, and implementing changesHandling incidents, troubleshooting, and resolution

The Itsm Change Manager focuses on managing changes to IT services to reduce risk, while the Itsm Incident Manager concentrates on quickly resolving incidents to restore service. Both roles require ITIL certifications and work within IT support environments, but their core responsibilities differ significantly.

What are popular job titles related to Itsm Change Manager jobs in Ohio?

For Itsm Change Manager jobs in Ohio, the most frequently searched job titles are:

What job categories do people searching Itsm Change Manager jobs in Ohio look for?

The top searched job categories for Itsm Change Manager jobs in Ohio are:

What cities in Ohio are hiring for Itsm Change Manager jobs?

Cities in Ohio with the most Itsm Change Manager job openings:

Infographic showing various Itsm Change Manager job openings in Ohio as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution.

ServiceNow ITSM Developer

Dublin, OH • On-site

Syntricate Technologies
IT Services • 51 - 200 employees

$51 - $70/hr

Full-time

Re-posted 7 days ago


Job description

Job Summary:
Syntricate Technologies is seeking a ServiceNow ITSM Developer to enhance their IT service management capabilities. The role involves implementing various ITSM processes, configuring ServiceNow applications, and ensuring high availability through repeatable development processes.
Responsibilities:
• Experience as a ServiceNow ITSM Developer and Implementing Incident Management, Problem Management, Change Management, Knowledge Management, or Service Catalog, Mobile App, Virtual Agent
• Ability to configure ServiceNow ITSM applications in alignment with approved design plans
• Knowledge of unit testing, system integration testing, performance testing, user acceptance testing, or any client-specific testing
• Experience with developing ServiceNow software solutions using JavaScript, Jelly, one or more Web Services, XML, HTML and CSS
• Familiarity with SQL query creation and LDAP Query for connecting to and pulling data from Oracle, MySQL databases and AD respectively
• Worked with and understands the value in creating repeatable processes to design development, test, staging and production environments that are reliable with high availability
• Must be ServiceNow Certified Systems Administrator
• Should possess knowledge in Agile/Scrum methodology
• Basic knowledge with ITIL/industry standards
• Knowledge of software development lifecycle (SDLC)
• Effective communication skills with both non-technical and technical audiences (verbal and written)
• Excellent Interpersonal skills to work with the project team members collaboratively
• Participate and provide feedback during planning meetings (i.e., pre-iteration, and retrospectives)
Qualifications:
Required:
• Experience as a ServiceNow ITSM Developer and Implementing Incident Management, Problem Management, Change Management, Knowledge Management, or Service Catalog, Mobile App, Virtual Agent
• Ability to configure ServiceNow ITSM applications in alignment with approved design plans
• Knowledge of unit testing, system integration testing, performance testing, user acceptance testing, or any client-specific testing
• Experience with developing ServiceNow software solutions using JavaScript, Jelly, one or more Web Services, XML, HTML and CSS
• Familiarity with SQL query creation and LDAP Query for connecting to and pulling data from Oracle, MySQL databases and AD respectively
• Worked with and understands the value in creating repeatable processes to design development, test, staging and production environments that are reliable with high availability
• Must be ServiceNow Certified Systems Administrator
• Should possess knowledge in Agile/Scrum methodology
• Basic knowledge with ITIL/industry standards
• Knowledge of software development lifecycle (SDLC)
• Effective communication skills with both non-technical and technical audiences (verbal and written)
• Excellent Interpersonal skills to work with the project team members collaboratively
• Participate and provide feedback during planning meetings (i.e., pre-iteration, and retrospectives)
Company:
Syntricate Technologies offers quality assurance, validation, regulatory, business analysis, and project management services. Founded in 2004, the company is headquartered in Boston, USA, with a team of 51-200 employees. The company is currently Growth Stage.