ITSM Specialist
Columbus, OH · On-site
$60 - $80/hr
ITSM Specialist Full Time Tech - Infrastructur Atlanta, GA, US 2 days ago Requisition ID: 2365 ... Review change records to ensure compliance with change management policies * Support release ...
ITSM Specialist
Columbus, OH · On-site
$60 - $80/hr
ITSM Specialist Full Time Tech - Infrastructur Atlanta, GA, US 2 days ago Requisition ID: 2365 ... Review change records to ensure compliance with change management policies * Support release ...
ServiceNow ITSM Developer
Dublin, OH · On-site
$51 - $70/hr
Responsibilities : • Experience as a ServiceNow ITSM Developer and Implementing Incident Management, Problem Management, Change Management, Knowledge Management, or Service Catalog, Mobile App ...
ServiceNow ITSM Developer
Dublin, OH · On-site
$51 - $70/hr
Responsibilities : • Experience as a ServiceNow ITSM Developer and Implementing Incident Management, Problem Management, Change Management, Knowledge Management, or Service Catalog, Mobile App ...
ITSM Specialist
Columbus, OH · On-site
$60K - $80K/yr
ITSM Specialist The ITSM Specialist plays a critical role in supporting and coordinating the ... Review change records to ensure compliance with change management policies * Support release ...
Quick apply
ITSM Specialist
Columbus, OH · On-site
$60K - $80K/yr
ITSM Specialist The ITSM Specialist plays a critical role in supporting and coordinating the ... Review change records to ensure compliance with change management policies * Support release ...
... ITSM and ITOM practices. Positioned as a strategic data product that enables AI-driven impact analysis, automated change risk scoring, and real-time service topology reasoning. * Service Level ...
New
... ITSM and ITOM practices. Positioned as a strategic data product that enables AI-driven impact analysis, automated change risk scoring, and real-time service topology reasoning. * Service Level ...
New
Integrations with ITSM (incident, change, problem, request) * ITOM (discovery, event management), ITAM, observability, and cloud platforms * Strong expertise inCMDB data modeling, CI class design ...
Integrations with ITSM (incident, change, problem, request) * ITOM (discovery, event management), ITAM, observability, and cloud platforms * Strong expertise inCMDB data modeling, CI class design ...
IT Helpdesk Support
Dublin, OH · On-site
$17 - $25/hr
Follow IT service management (ITSM) best practices, including incident management, problem management, and change management. Requirements: * Proven experience as an IT Helpdesk Support or similar ...
Quick apply
IT Helpdesk Support
Dublin, OH · On-site
$17 - $25/hr
Follow IT service management (ITSM) best practices, including incident management, problem management, and change management. Requirements: * Proven experience as an IT Helpdesk Support or similar ...
Business Analyst 3
Grandview Heights, OH · On-site
$50 - $55/hr
Experience supporting Governance, Risk, Compliance (GRC), and IT Service Management (ITSM ... Support change management and user adoption activities during implementations. Governance, Risk ...
Business Analyst 3
Grandview Heights, OH · On-site
$50 - $55/hr
Experience supporting Governance, Risk, Compliance (GRC), and IT Service Management (ITSM ... Support change management and user adoption activities during implementations. Governance, Risk ...
DevOps AWS Software Engineer III
$51 - $69.75/hr
Working knowledge of incident and change management practices (ITSM mindset, clear comms, disciplined execution). Required qualifications, capabilities, and skills * Formal training or certification ...
DevOps AWS Software Engineer III
$51 - $69.75/hr
Working knowledge of incident and change management practices (ITSM mindset, clear comms, disciplined execution). Required qualifications, capabilities, and skills * Formal training or certification ...
ServiceNow Engagement Lead
Columbus, OH · On-site
... transformations (ITSM, ITOM, HRSD, etc.) from inception through value realization. Key ... Oversee User Acceptance Testing (UAT) and Organizational Change Management (OCM) activities to ...
Quick apply
ServiceNow Engagement Lead
Columbus, OH · On-site
... transformations (ITSM, ITOM, HRSD, etc.) from inception through value realization. Key ... Oversee User Acceptance Testing (UAT) and Organizational Change Management (OCM) activities to ...
Windows OS Image Engineer
Columbus, OH · On-site
Good Knowledge on Confluence knowledge Management tool * Good Knowledge ServiceNow and ITSM process ... Change Management skill sets for various design and deployment related activities.
Windows OS Image Engineer
Columbus, OH · On-site
Good Knowledge on Confluence knowledge Management tool * Good Knowledge ServiceNow and ITSM process ... Change Management skill sets for various design and deployment related activities.
IT Helpdesk Support
$17 - $25/hr
Follow IT service management (ITSM) best practices, including incident management, problem management, and change management. Requirements: * Proven experience as an IT Helpdesk Support or similar ...
IT Helpdesk Support
$17 - $25/hr
Follow IT service management (ITSM) best practices, including incident management, problem management, and change management. Requirements: * Proven experience as an IT Helpdesk Support or similar ...
ServiceNow Engagement Lead
Columbus, OH · On-site
... transformations (ITSM, ITOM, HRSD, etc.) from inception through value realization. Key ... Oversee User Acceptance Testing (UAT) and Organizational Change Management (OCM) activities to ...
ServiceNow Engagement Lead
Columbus, OH · On-site
... transformations (ITSM, ITOM, HRSD, etc.) from inception through value realization. Key ... Oversee User Acceptance Testing (UAT) and Organizational Change Management (OCM) activities to ...
IT Helpdesk Support
Dublin, OH · On-site
$17 - $25/hr
Follow IT service management (ITSM) best practices, including incident management, problem management, and change management. Requirements: * Proven experience as an IT Helpdesk Support or similar ...
Quick apply
IT Helpdesk Support
Dublin, OH · On-site
$17 - $25/hr
Follow IT service management (ITSM) best practices, including incident management, problem management, and change management. Requirements: * Proven experience as an IT Helpdesk Support or similar ...
IT Helpdesk Support
Dublin, OH · On-site
$17 - $25/hr
Follow IT service management (ITSM) best practices, including incident management, problem management, and change management. Requirements: * Proven experience as an IT Helpdesk Support or similar ...
IT Helpdesk Support
Dublin, OH · On-site
$17 - $25/hr
Follow IT service management (ITSM) best practices, including incident management, problem management, and change management. Requirements: * Proven experience as an IT Helpdesk Support or similar ...
IT Helpdesk Support
Dublin, OH · On-site
$17 - $25/hr
Follow IT service management (ITSM) best practices, including incident management, problem management, and change management. Requirements: * Proven experience as an IT Helpdesk Support or similar ...
IT Helpdesk Support
Dublin, OH · On-site
$17 - $25/hr
Follow IT service management (ITSM) best practices, including incident management, problem management, and change management. Requirements: * Proven experience as an IT Helpdesk Support or similar ...
ServiceNow engagement Lead
Columbus, OH · On-site
... transformations (ITSM, ITOM, HRSD, etc.) from Inception through value realization. Key ... Oversee User Acceptance Testing (UAT) and Organizational Change Management (OCM) activities to ...
Quick apply
ServiceNow engagement Lead
Columbus, OH · On-site
... transformations (ITSM, ITOM, HRSD, etc.) from Inception through value realization. Key ... Oversee User Acceptance Testing (UAT) and Organizational Change Management (OCM) activities to ...
Ensure adherence to ITSM processes (Change/Incident/Problem Management). * Manage documentation, compliance requirements, and audit readiness. * Ensure security and operational standards are followed ...
Quick apply
Ensure adherence to ITSM processes (Change/Incident/Problem Management). * Manage documentation, compliance requirements, and audit readiness. * Ensure security and operational standards are followed ...
Infrastructure Project Manager
Columbus, OH · On-site
$120K - $130K/yr
... ITSM processes (Change/Incident/Problem Management). • Manage documentation, compliance requirements, and audit readiness. • Ensure security and operational standards are followed. 5. Budget ...
Infrastructure Project Manager
Columbus, OH · On-site
$120K - $130K/yr
... ITSM processes (Change/Incident/Problem Management). • Manage documentation, compliance requirements, and audit readiness. • Ensure security and operational standards are followed. 5. Budget ...
Infrastructure Project Manager
Columbus, OH · On-site
$120K - $130K/yr
... ITSM processes (Change/Incident/Problem Management). • Manage documentation, compliance requirements, and audit readiness. • Ensure security and operational standards are followed. 5. Budget ...
Infrastructure Project Manager
Columbus, OH · On-site
$120K - $130K/yr
... ITSM processes (Change/Incident/Problem Management). • Manage documentation, compliance requirements, and audit readiness. • Ensure security and operational standards are followed. 5. Budget ...
ServiceNow Software Engineering Tech Lead
London, OH · On-site
$51.25 - $70.50/hr
... Management (ITSM) team is responsible for the design, delivery, governance, and continuous improvement of the ServiceNow platform across HAM, SAM, Incident, Major Incident, Problem, Request, Change ...
ServiceNow Software Engineering Tech Lead
London, OH · On-site
$51.25 - $70.50/hr
... Management (ITSM) team is responsible for the design, delivery, governance, and continuous improvement of the ServiceNow platform across HAM, SAM, Incident, Major Incident, Problem, Request, Change ...
Itsm Change Manager information
See salary details
$12.02 - $18.31
1% of jobs
$18.31 - $24.61
1% of jobs
$24.61 - $30.90
3% of jobs
$30.90 - $37.19
7% of jobs
$37.19 - $43.49
10% of jobs
$44.43 is the 25th percentile. Wages below this are outliers.
$43.49 - $49.78
15% of jobs
The median wage is $55.81 / hr.
$49.78 - $56.08
12% of jobs
$56.08 - $62.37
12% of jobs
$62.37 - $68.66
10% of jobs
$69.35 is the 75th percentile. Wages above this are outliers.
$68.66 - $74.96
16% of jobs
$74.96 - $81.25
10% of jobs
$12
$56
$81
How much do itsm change manager jobs pay per hour?
As of Sep 7, 2026, the average hourly pay for itsm change manager in the United States is $56.10, according to ZipRecruiter salary data. Most workers in this role earn between $43.99 and $70.67 per hour, depending on experience, location, and employer.
What are popular job titles related to Itsm Change Manager jobs?
For Itsm Change Manager jobs, the most frequently searched job titles are:
What job categories do people searching Itsm Change Manager jobs look for?
The top searched job categories for Itsm Change Manager jobs are:
What cities are hiring for Itsm Change Manager jobs?
Cities with the most Itsm Change Manager job openings:
What states have the most Itsm Change Manager jobs?
States with the most job openings for Itsm Change Manager jobs include:
$60 - $80/hr
Other
Posted 17 days ago
Job description
If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.
ITSM SpecialistFull Time Tech - Infrastructur Atlanta, GA, US
2 days ago Requisition ID: 2365
Salary Range: $60,000.00 To $80,000.00 Annually
It's an exciting time to join defi!!
defi SOLUTIONS partners with captives, banks, credit unions, and finance companies of all types and sizes to allow lenders to focus and transform their operations. The company's comprehensive suite of originations, servicing, and analytics solutions together with technology-enabled processing services creates a flexible, configurable, and scalable platform that addresses lenders and borrowers ever-evolving needs.
Job Overview: ITSM Specialist
The ITSM Specialist plays a critical role in supporting and coordinating the software development lifecycle through core IT service management functions - namely change, release, incident, and problem management. This role ensures seamless production deployments by guiding releases through build, test, and deployment phases, while proactively identifying and mitigating release risks.
In collaboration with internal teams and clients, the ITSM Specialist helps maintain a stable production environment. The role also supports IT Operations Management (ITOM) initiatives by enhancing monitoring capabilities, implementing automation, and streamlining operational workflows.
Key responsibilities include:
- Review change records to ensure compliance with change management policies
- Support release planning and coordinate Go-Live activities
- Communicate release status and issues to stakeholders
- Oversee the deployment of software releases to production
- Support release calls and post status updates during deployment windows
- Facilitate release scorecards aimed at driving continuous improvement
- Maintain release metrics and audit documentation
- Monitor, triage, and resolve incidents, ensuring minimal impact on business operations and compliance with client service-level agreements (SLAs)
- Oversee batch job execution, ensuring timely and accurate processing
- Troubleshoot and resolve failed batch jobs in collaboration with internal teams
- Deliver timely and accurate updates to clients and executive stakeholders during incidents or high-impact events
- Support root cause analysis (RCA) and implement corrective actions to prevent recurrence
- Maintain detailed incident documentation, reporting, and escalation procedures
- Participate in an on-call rotation to provide after-hours support for critical systems
- Strong problem solving skills and ability to troubleshoot and support software and hardware
Qualifications & Skills:
Required:
- Strong knowledge of ITSM frameworks such as ITIL
- Strong communication, problem-solving, and organizational skills
- Familiarity with SDLC, Agile, and DevOps methodologies
- Familiarity with enterprise release frameworks and change control
- Experience with release automation tools and cross-functional coordination
- Ability to analyze logs and troubleshoot technical issues under pressure
- Ability to manage competing priorities in a fast-paced environment while maintaining a high level of service quality
- Familiarity with Active Directory and Microsoft Administration
- Willingness to participate in an on-call rotation for after-hours support
Preferred:
- Bachelor’s degree in information technology, Computer Science, or a related field
- Experience in process automation and system monitoring tools
- Familiarity with ServiceNow
- Familiarity with cloud-based IT operations and monitoring solutions (i.e. Elastic, Datadog, Power BI etc.)
Affirmative Action/EEO statement:
defi SOLUTIONS is an Equal Opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability or protected veteran status.