ZipRecruiter

Log In

1

It Problem Manager Jobs Near Me

Ohio State University

IT Process Engineer

Columbus, OH · On-site

... it will transfer to your application.## Job Title:IT Process Engineer## Department:Health System ... Performs key leadership roles including Problem Manager, Change Manager, and Process Architect.

American Freight

IT Helpdesk Support

Dublin, OH · On-site

$17 - $25/hr

Identify, troubleshoot, and resolve IT-related issues. * Document and track all support requests ... Follow IT service management (ITSM) best practices, including incident management, problem ...

next page

Showing results 1-20

All JobsIt Problem Manager JobsIt Problem Manager Jobs Near Me

It Problem Manager information

See salary details

$20K

$74.7K

$138K

How much do it problem manager jobs pay per year?

As of Sep 15, 2026, the average yearly pay for it problem manager in the United States is $74,718.00, according to ZipRecruiter salary data. Most workers in this role earn between $44,000.00 and $90,000.00 per year, depending on experience, location, and employer.

What are popular job titles related to It Problem Manager jobs?

For It Problem Manager jobs, the most frequently searched job titles are:

What job categories do people searching It Problem Manager jobs look for?

The top searched job categories for It Problem Manager jobs are:

What cities are hiring for It Problem Manager jobs?

Cities with the most It Problem Manager job openings:

What states have the most It Problem Manager jobs?

States with the most job openings for It Problem Manager jobs include:

It Problem Manager jobs near you
A map of the United States highlighting the number of It Problem Manager job openings by state according to ZipRecruiter. The image is accompanied by a detailed chart listing the number of It Problem Manager job openings in each state, with California having the most at 2 and Hawaii the least at 0.

IT Support Specialist

Columbus, OH • On-site

Unity Technologies Corporation
See more jobs at Unity Technologies Corporationexternal

Full-time

Posted 4 days ago

Job description

Company Overview
UnityTec is an SBA-certified Woman-Owned Small Business (WOSB) delivering high-impact professional and technical services to government agencies. With deep expertise in Industrial and Enterprise Systems Modernization, FIAR (Financial Improvement and Audit Readiness), Industrial Facility Transformation, Program and Project Management, Enterprise Support and Consulting, and Advanced Analytics, we empower organizations to modernize operations and advance mission priorities. Our disciplined approach-grounded in dedicated talent, proactive planning, rigorous quality assurance, agile methodologies, cost-effective delivery, and uncompromising ethics-positions UnityTec as a trusted partner committed to achieving measurable, enduring results for our clients.
Job Overview
We are seeking an IT Support Specialist to join our team. You will deliver comprehensive IT customer support by deploying, troubleshooting, and maintaining enterprise hardware and software systems while ensuring strict adherence to cybersecurity policies. Additionally, you will drive continuous IT improvement by analyzing user requirements, identifying problem trends, developing tailored user training, and potentially supporting specialized enterprise applications such as DLA's eProcurement platforms. This position is in Columbus, OH.
Responsibilities include, but are not limited to:
  • Technical Support and Incident Management
    • Diagnosing, troubleshooting, and resolving hardware and software issues in response to customer-reported incidents.
    • Executing the installation, configuration, and ongoing maintenance of IT assets.
    • Providing comprehensive user assistance and Help Desk support services.
  • IT Business Analysis and Consulting
    • Consulting directly with end-users to identify technology needs and define system requirements.
    • Conducting feasibility studies, performing trade-off analyses, and preparing formal business cases for IT solutions.
    • Planning and analyzing work processes to optimize IT service delivery.
    • Researching and reporting on historical problem trends and system anomaly patterns to drive proactive improvements.
  • User Enablement and Training
    • Developing comprehensive instructional guides and training materials.
    • Facilitating computing and information system training sessions to enhance end-user proficiency and reduce support volumes.
  • System Administration and Operations
    • Developing and maintaining IT problem-tracking databases to ensure accurate incident lifecycle management.
    • Performing critical system backup and disaster recovery operations to ensure data integrity and system availability.
  • Cybersecurity and Information Assurance
    • Ensuring the rigorous, continuous application of established information security and cybersecurity policies, principles, and practices across all support activities.
  • Specialized Enterprise Application Support
    • Delivering targeted functional and technical support for specific enterprise environments, including the Defense Logistics Agency's (DLA) eProcurement system(s).
Required Qualifications:
  • DoD Approved 8570 Baseline Certification: Category IAT II or IAT III
  • A minimum of six (6) years of progressive experience in the field of Information Processing, three (3) years of which are specialized in Information Processing and involve a range of hardware/software solutions, two years (2) of which are concentrated, hand-on experience in installing, diagnosing problems, and training customers in the use of software and hardware.
  • Computing Environment: Server Admin M and Domain Admin Z (Cloud or Microsoft Operating System per DLA Approved CE)
Clearance Requirements:
  • Must be a U.S. citizen
  • Must possess a current Secret clearance.
UnityTec is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.

Apply