Incident Problem Manager Jobs Near Me

... incident/problem management processes ·

Incident, Problem & Change Management * Own incidents from logging to closure following client ITSM processes. * Perform Root Cause Analysis (RCA) for recurring 3DX/REX issues and propose preventive ...

This leader ensures reliable service delivery by guiding incident/problem management, monitoring and observability strategy, change/release execution, and disaster recovery readiness, while ...

The role requires strong leadership in incident, problem, and change management during the run and operate phase. * Additionally, the Project Manager determines and tracks scope, milestones, tasks ...

Oversee enterprise monitoring and alerting functions, including alignment with ITSM Monitoring Services and integration with incident and problem management workflows. * Provide technical leadership ...

Essential Duties and Responsibilities: - Perform day-to-day operational activities supporting Incident, Problem, and Change Management, and other established ITSM functions in accordance with ...

Essential Duties and Responsibilities: - Perform day-to-day operational activities supporting Incident, Problem, and Change Management, and other established ITSM functions in accordance with ...

Mature ITIL aligned processes such as incident, problem, change, and asset management procedures. * Oversee and manage multiple managed service providers to ensure they are meeting organizational ...

This leader ensures reliable service delivery by guiding incident/problem management, monitoring and observability strategy, change/release execution, and disaster recovery readiness, while ...

This leader ensures reliable service delivery by guiding incident/problem management, monitoring and observability strategy, change/release execution, and disaster recovery readiness, while ...

This leader ensures reliable service delivery by guiding incident/problem management, monitoring and observability strategy, change/release execution, and disaster recovery readiness, while ...

Track record driving SLOs/SLAs, reliability/observability, incident/problem management, and cost optimization for data services. * Experience with federated/distributed data access patterns and ...

Track record driving SLOs/SLAs, reliability/observability, incident/problem management, and cost optimization for data services. * Experience with federated/distributed data access patterns and ...

Incident & Problem Management: Troubleshoot complex issues across Windows, virtualization, and cloud environments, root cause analysis and resolution for production incidents. Ensure adherence to ...

Incident Management * Problem Management * Configuration Management * Change Management * Release Management * Reporting SLRs Salary Range-$100,000-$140,000 a year #LI-KR3 TCS Employee Benefits ...

... Incident, Problem, Change, and Service Request Management across all system tiers. -Responsible for MIM reporting and communication. - Own, define and monitor KPIs and SLAs for service quality ...

Own incident, problem, and change management processes * Maintain documentation, runbooks, and standard operating procedures Security & Compliance Operations * Coordinate Cybersecurity operations ...

Own incident, problem, and change management processes * Maintain documentation, runbooks, and standard operating procedures Security & Compliance Operations * Coordinate Cybersecurity operations ...

Own incident, problem, and change management processes * Maintain documentation, runbooks, and standard operating procedures Security & Compliance Operations * Coordinate Cybersecurity operations ...

... IT Service Management (ITSM) team is responsible for the design, delivery, governance, and continuous improvement of the ServiceNow platform across HAM, SAM, Incident, Major Incident, Problem ...