Columbus, OH · On-site
$95 - $140/hr
... Incident, Problem, Change, Release, Service Level, Knowledge, Configuration Management (CMDB), and IT Asset Management (ITAM). • This role is responsible for advancing the maturity, governance, and ...
Columbus, OH · On-site
$95 - $140/hr
... Incident, Problem, Change, Release, Service Level, Knowledge, Configuration Management (CMDB), and IT Asset Management (ITAM). • This role is responsible for advancing the maturity, governance, and ...
Ensure adherence to ITSM processes (Change/Incident/Problem Management). * Manage documentation, compliance requirements, and audit readiness. * Ensure security and operational standards are followed ...
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Ensure adherence to ITSM processes (Change/Incident/Problem Management). * Manage documentation, compliance requirements, and audit readiness. * Ensure security and operational standards are followed ...
Columbus, OH · On-site
$53.25 - $73.25/hr
Knowledge on incident/problem management processes ·
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Columbus, OH · On-site
$53.25 - $73.25/hr
Knowledge on incident/problem management processes ·
Columbus, OH · On-site
$120K - $130K/yr
... Change/Incident/Problem Management). • Manage documentation, compliance requirements, and audit readiness. • Ensure security and operational standards are followed. 5. Budget & Resource ...
Columbus, OH · On-site
$120K - $130K/yr
... Change/Incident/Problem Management). • Manage documentation, compliance requirements, and audit readiness. • Ensure security and operational standards are followed. 5. Budget & Resource ...
Columbus, OH · On-site
$120K - $130K/yr
... Change/Incident/Problem Management). • Manage documentation, compliance requirements, and audit readiness. • Ensure security and operational standards are followed. 5. Budget & Resource ...
Columbus, OH · On-site
$120K - $130K/yr
... Change/Incident/Problem Management). • Manage documentation, compliance requirements, and audit readiness. • Ensure security and operational standards are followed. 5. Budget & Resource ...
Raymond, OH · On-site
Incident, Problem & Change Management * Own incidents from logging to closure following client ITSM processes. * Perform Root Cause Analysis (RCA) for recurring 3DX/REX issues and propose preventive ...
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Raymond, OH · On-site
Incident, Problem & Change Management * Own incidents from logging to closure following client ITSM processes. * Perform Root Cause Analysis (RCA) for recurring 3DX/REX issues and propose preventive ...
Columbus, OH · On-site
... and handle incident/problem management · Document configurations, processes, and procedures Required Skills Expertise in: · WebLogic Server administration · SOA/OSB domain configuration · ...
Columbus, OH · On-site
... and handle incident/problem management · Document configurations, processes, and procedures Required Skills Expertise in: · WebLogic Server administration · SOA/OSB domain configuration · ...
Understanding of the foundational principles of ITIL along with the underlining metrics associated to Incident, Problem, Change and Release Management required. Key Responsibilities: * Capture ...
Understanding of the foundational principles of ITIL along with the underlining metrics associated to Incident, Problem, Change and Release Management required. Key Responsibilities: * Capture ...
Understanding of the foundational principles of ITIL along with the underlining metrics associated to Incident, Problem, Change and Release Management required. Key Responsibilities: * Capture ...
Understanding of the foundational principles of ITIL along with the underlining metrics associated to Incident, Problem, Change and Release Management required. Key Responsibilities: * Capture ...
The role requires strong leadership in incident, problem, and change management during the run and operate phase. * Additionally, the Project Manager determines and tracks scope, milestones, tasks ...
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The role requires strong leadership in incident, problem, and change management during the run and operate phase. * Additionally, the Project Manager determines and tracks scope, milestones, tasks ...
Westerville, OH · On-site
$54 - $72.25/hr
Incident, Problem & Change Management * Serve as the escalation point for complex L2 infrastructure incidents. * Perform root cause analysis (RCA) and implement corrective/preventive actions.
Westerville, OH · On-site
$54 - $72.25/hr
Incident, Problem & Change Management * Serve as the escalation point for complex L2 infrastructure incidents. * Perform root cause analysis (RCA) and implement corrective/preventive actions.
Experience with ITSM tools and workflows, including incident, problem, change, request, request queue, escalation, and service validation management. * Strong troubleshooting and analytical skills ...
Experience with ITSM tools and workflows, including incident, problem, change, request, request queue, escalation, and service validation management. * Strong troubleshooting and analytical skills ...
Experience with ITSM tools and workflows, including incident, problem, change, request, request queue, escalation, and service validation management. * Strong troubleshooting and analytical skills ...
Experience with ITSM tools and workflows, including incident, problem, change, request, request queue, escalation, and service validation management. * Strong troubleshooting and analytical skills ...
Columbus, OH · On-site
$55 - $73.25/hr
Knowledge of ServiceNow and ITIL Incident, Problem, Change, and Major Incident Management processes. * Experience supporting cloud platforms such as AWS, Azure, and/or GCP. * Understanding of SRE ...
Columbus, OH · On-site
$55 - $73.25/hr
Knowledge of ServiceNow and ITIL Incident, Problem, Change, and Major Incident Management processes. * Experience supporting cloud platforms such as AWS, Azure, and/or GCP. * Understanding of SRE ...
$55 - $73.25/hr
Knowledge of ServiceNow and ITIL Incident, Problem, Change, and Major Incident Management processes. * Experience supporting cloud platforms such as AWS, Azure, and/or GCP. * Understanding of SRE ...
$55 - $73.25/hr
Knowledge of ServiceNow and ITIL Incident, Problem, Change, and Major Incident Management processes. * Experience supporting cloud platforms such as AWS, Azure, and/or GCP. * Understanding of SRE ...
$57K - $113K/yr
Knowledge of ServiceNow and ITIL Incident, Problem, Change, and Major Incident Management processes. * Experience supporting cloud platforms such as AWS, Azure, and/or GCP. * Understanding of SRE ...
$57K - $113K/yr
Knowledge of ServiceNow and ITIL Incident, Problem, Change, and Major Incident Management processes. * Experience supporting cloud platforms such as AWS, Azure, and/or GCP. * Understanding of SRE ...
Columbus, OH · On-site
$101K - $138K/yr
ITIL Incident, Problem, and Change Management Preferred Qualifications * Dynatrace Professional or Associate Certification * Splunk administration experience * SolarWinds experience * OpenShift or ...
Columbus, OH · On-site
$101K - $138K/yr
ITIL Incident, Problem, and Change Management Preferred Qualifications * Dynatrace Professional or Associate Certification * Splunk administration experience * SolarWinds experience * OpenShift or ...
Incident & Problem Management: Troubleshoot complex issues across Windows, virtualization, and cloud environments, root cause analysis and resolution for production incidents. Ensure adherence to ...
Incident & Problem Management: Troubleshoot complex issues across Windows, virtualization, and cloud environments, root cause analysis and resolution for production incidents. Ensure adherence to ...
ITIL Incident, Problem, and Change Management Preferred Qualifications * Dynatrace Professional or Associate Certification * Splunk administration experience * SolarWinds experience * OpenShift or ...
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ITIL Incident, Problem, and Change Management Preferred Qualifications * Dynatrace Professional or Associate Certification * Splunk administration experience * SolarWinds experience * OpenShift or ...
Columbus, OH · On-site
$140K - $150K/yr
... Incident / Problem / Change governance o Production stability and business continuity 3. Demand Management & Business Alignment • Understand client business priorities (Utilities domain grid ...
Columbus, OH · On-site
$140K - $150K/yr
... Incident / Problem / Change governance o Production stability and business continuity 3. Demand Management & Business Alignment • Understand client business priorities (Utilities domain grid ...
$36.5K - $50.8K
3% of jobs
$50.8K - $65K
5% of jobs
$65K - $79.3K
5% of jobs
$79.3K - $93.6K
5% of jobs
$93.6K - $107.9K
2% of jobs
$107.9K - $122.1K
3% of jobs
$124.8K is the 25th percentile. Wages below this are outliers.
$122.1K - $136.4K
4% of jobs
$136.4K - $150.7K
0% of jobs
$150.7K - $165K
0% of jobs
$165K - $179.2K
0% of jobs
The median wage is $183.5K / yr.
$179.2K - $193.5K
72% of jobs
$36.5K
$163.4K
$193.5K
For Incident Problem Manager jobs, the most frequently searched job titles are:
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$95 - $140/hr
Other
Posted 10 days ago
• Contributes to the strategic vision and serves as a senior technical leader in the planning, design, development, implementation, maintenance, and continuous improvement of IT service management processes aligned to the Information Technology Infrastructure Library (ITIL) framework.
• Core process ownership includes, but is not limited to, Incident, Problem, Change, Release, Service Level, Knowledge, Configuration Management (CMDB), and IT Asset Management (ITAM).
• This role is responsible for advancing the maturity, governance, and integration of configuration management and asset management practices, ensuring accurate service mapping, asset lifecycle visibility, and data integrity to support operational excellence, compliance, and risk mitigation across the Medical Center.
• Leads and delivers medium- to large-scale strategic initiatives with significant scope, risk, and organizational impact.
• Facilitates cross-functional efforts to evaluate, design, and implement new and existing tools, processes, and workflows that enhance IT service delivery and process management capabilities.
• Provides strategic direction and thought leadership to leaders, peers, and team members, ensuring alignment of IT service management processes with evolving business needs, clinical priorities, and technology opportunities.
• Recognized as a subject matter expert and trusted advisor, this role is frequently engaged to resolve complex system and process challenges and drive continuous improvement.
• Acts as a subject matter expert in IT service management strategies, policies, procedures, and methodologies, with a particular emphasis on CMDB governance, service mapping, and IT asset lifecycle management.
• Performs key leadership roles including Problem Manager, Change Manager, and Process Architect.
Requirements
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