ZipRecruiter

Log In

1

Problem Management Jobs Near Me

Pearson

Lead, Service Management

Columbus, OH · On-site

$15 - $19.50/hr

As Lead, Service Operations & Cyber Risk, you own service operations end-to-end (incident and problem management), you lead the rapid response team during major incidents, and you own the platforms ...

Hirekeyz Inc

Icertis Solution Consultant

Marysville, OH · On-site

... and problem management Provide L2L3 support for Icertis ICM platform Troubleshoot system issues related to workflows templates clause libraries and integrations Analyze root causes and implement ...

ComResource

Manager, Telecommunications

Columbus, OH

Facilitate problem management and change management processes to ensure desired outcomes. * Implement and support Identity Management program components, including user provisioning, single sign-on ...

next page

Showing results 1-20

All JobsProblem Management JobsProblem Management Jobs Near Me

Problem Management information

See salary details

$28K

$61.4K

$115.5K

How much do problem management jobs pay per year?

As of Aug 15, 2026, the average yearly pay for problem management in the United States is $61,425.00, according to ZipRecruiter salary data. Most workers in this role earn between $33,500.00 and $84,000.00 per year, depending on experience, location, and employer.

What job categories do people searching Problem Management jobs look for?

The top searched job categories for Problem Management jobs are:

What cities are hiring for Problem Management jobs?

Cities with the most Problem Management job openings:

What states have the most Problem Management jobs?

States with the most job openings for Problem Management jobs include:

Problem Management jobs near you
A map of the United States highlighting the number of Problem Management job openings by state according to ZipRecruiter. The image is accompanied by a detailed chart listing the number of Problem Management job openings in each state, with California having the most at 2 and Alaska the least at 0.

Senior ITSM Process Engineer -- ITIL, CMDB & Asset Mgmt

Jobtailor

Columbus, OH • On-site

$95 - $140/hr

Other

Posted 10 days ago

Job description

• Contributes to the strategic vision and serves as a senior technical leader in the planning, design, development, implementation, maintenance, and continuous improvement of IT service management processes aligned to the Information Technology Infrastructure Library (ITIL) framework.
• Core process ownership includes, but is not limited to, Incident, Problem, Change, Release, Service Level, Knowledge, Configuration Management (CMDB), and IT Asset Management (ITAM).
• This role is responsible for advancing the maturity, governance, and integration of configuration management and asset management practices, ensuring accurate service mapping, asset lifecycle visibility, and data integrity to support operational excellence, compliance, and risk mitigation across the Medical Center.
• Leads and delivers medium- to large-scale strategic initiatives with significant scope, risk, and organizational impact.
• Facilitates cross-functional efforts to evaluate, design, and implement new and existing tools, processes, and workflows that enhance IT service delivery and process management capabilities.
• Provides strategic direction and thought leadership to leaders, peers, and team members, ensuring alignment of IT service management processes with evolving business needs, clinical priorities, and technology opportunities.
• Recognized as a subject matter expert and trusted advisor, this role is frequently engaged to resolve complex system and process challenges and drive continuous improvement.
• Acts as a subject matter expert in IT service management strategies, policies, procedures, and methodologies, with a particular emphasis on CMDB governance, service mapping, and IT asset lifecycle management.
• Performs key leadership roles including Problem Manager, Change Manager, and Process Architect.

Requirements

  • Degree in Computer Science or a related field, with four years of experience providing Tier I–III IT support within operations.
  • Demonstrates a strong understanding of IT infrastructure management, including Change, Configuration, and Problem Management.

🔍 ATS Optimization Keywords
Below are skills and terms extracted directly from this job posting to improve Applicant Tracking System (ATS) visibility. This unique feature helps candidates tailor their applications more effectively — a feature exclusive to JobTailor job listings.

Hard Skills

  • IT service management
  • ITIL
  • Incident Management
  • Problem Management
  • Change Management
  • Release Management
  • Service Level Management
  • Knowledge Management
  • Configuration Management
  • IT Asset Management

Soft Skills

  • leadership
  • strategic vision
  • cross-functional collaboration
  • thought leadership
  • problem-solving
  • communication
  • governance
  • continuous improvement
  • organizational impact
  • data integrity
#J-18808-Ljbffr

Apply