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Problem Management Jobs Near Me

Hirekeyz Inc

Icertis Solution Consultant

Marysville, OH · On-site

... and problem management Provide L2L3 support for Icertis ICM platform Troubleshoot system issues related to workflows templates clause libraries and integrations Analyze root causes and implement ...

ComResource

Manager, Telecommunications

Columbus, OH

Facilitate problem management and change management processes to ensure desired outcomes. * Implement and support Identity Management program components, including user provisioning, single sign-on ...

Amicis Global

Technical Support

Columbus, OH · On-site

$20 - $22/hr

... problem management • Maintain professionalism and netiquette to ensure messages are received as intended • Respond timely via the chat platform to prevent delay or frustration • Clearly ...

American Freight

IT Helpdesk Support

Dublin, OH

$17 - $25/hr

Follow IT service management (ITSM) best practices, including incident management, problem management, and change management. Requirements: * Proven experience as an IT Helpdesk Support or similar ...

SEKO Logistics

Straight Truck Driver

Columbus, OH · On-site

$17.50 - $21.50/hr

Excellent interpersonal, customer service, analytical/problem solving, problem management, presentation development, presentation, and communications skills. * Knowledge with GPS navigation ...

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Problem Management information

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$28K

$61.4K

$115.5K

How much do problem management jobs pay per year?

As of Jul 2, 2026, the average yearly pay for problem management in the United States is $61,425.00, according to ZipRecruiter salary data. Most workers in this role earn between $33,500.00 and $84,000.00 per year, depending on experience, location, and employer.
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Problem Management jobs near you
A map of the United States highlighting the number of Problem Management job openings by state according to ZipRecruiter. The image is accompanied by a detailed chart listing the number of Problem Management job openings in each state, with California having the most at 2 and Hawaii the least at 0.

IT Service Management

Tata Consultancy Service Limited

Westerville, OH • On-site

$100K - $140K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 5 days ago

Job description

Technical Skills
  • Thorough understanding of ITIL and IT Service Management concepts
  • Familiar with industry leading ITSM platforms like ServiceNow, BMC on functionalities, integrations and out of box features
  • Experience in designing, developing and documenting IT Service Management processes and workflows
  • Experience in developing ITIL process performance metrics, measurements and agreements
  • Knowledge of Service and Systems management applications including ticketing/workflow tools
  • Experience in driving end to end major incident management process
  • Knowledge of at least one recognized process improvement techniques like 6sigma, PDCA etc.
  • 10 Years of work experience in relevant skills

Manage Cross functional support for IT Life Cycle and Operations which includes
  • Planning and Analysis
  • Requirements Definition
  • Design Specifications
  • Asset Management
  • Software License Tracking
  • Technology Architecture
  • Integration and Testing
  • Implementation and Migration
  • Training and Knowledge Transfer
  • Documentation
  • Operations and Administration
  • Technology Refreshment and Replenishment

Manage Cross functional support to ensure the Service Delivery which includes
  • Availability Management
  • Capacity Management
  • Performance Management
  • Service Level Monitoring and Reporting
  • Service Support which includes
  • Incident Management
  • Problem Management
  • Configuration Management
  • Change Management
  • Release Management
  • Reporting SLRs

Salary Range-$100,000-$140,000 a year
#LI-KR3
TCS Employee Benefits Summary:
Discretionary Annual Incentive.
Comprehensive Medical Coverage: Medical & Health, Dental & Vision, Disability Planning & Insurance, Pet Insurance Plans.
Family Support: Maternal & Parental Leaves.
Insurance Options: Auto & Home Insurance, Identity Theft Protection.
Convenience & Professional Growth: Commuter Benefits & Certification & Training Reimbursement.
Time Off: Vacation, Time Off, Sick Leave & Holidays.
Legal & Financial Assistance: Legal Assistance, 401K Plan, Performance Bonus, College Fund, Student Loan Refinancing.

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