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Problem Management Jobs in Houston, TX (NOW HIRING)

Talos Energy

IT Service Desk Manager

Houston, TX

Coordinate problem management activities by identifying repeat incidents, driving root-cause analysis with resolver teams, and tracking corrective actions that reduce recurring disruption. * Maintain ...

Talos Energy

IT Service Desk Manager

Houston, TX · On-site

Coordinate problem management activities by identifying repeat incidents, driving root-cause analysis with resolver teams, and tracking corrective actions that reduce recurring disruption. * Maintain ...

campus4tech

Application Support Analyst

Houston, TX · On-site

NET app support experience ✔ Knowledge of Marketing & Sales processes ✔ AMS support exposure (incidents, change, problem management) ✔ Strong communication and stakeholder rapport ✔ Ability ...

Beth Page tech

ServiceNow Developer

Houston, TX · On-site

$51.50 - $71/hr

Problem Management Module * Change Management Module * Asset Management Module * Configuration Management Database (CMDB) Module * Service Catalog Module * Service Level Management Module * Knowledge ...

Comfortsystemsusa

Senior ERP Analyst

Houston, TX · On-site

$88K - $114K/yr

Support, Troubleshooting & Problem Management * Provide advanced troubleshooting and problem management for ERP issues impacting users and operations; identify root causes and implement durable fixes.

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Problem Management information

See Houston, TX salary details

$26.7K

$58.6K

$110.2K

How much do problem management jobs pay per year?

As of Jun 13, 2026, the average yearly pay for problem management in Houston, TX is $58,632.00, according to ZipRecruiter salary data. Most workers in this role earn between $32,000.00 and $80,200.00 per year, depending on experience, location, and employer.

What are some common challenges faced by professionals in Problem Management, and how can they be addressed?

Professionals in Problem Management often encounter challenges such as identifying the root causes of recurring incidents, managing cross-team communication, and ensuring timely resolution of problems. Addressing these challenges requires strong analytical skills, effective collaboration with technical and business teams, and the ability to prioritize tasks based on business impact. Utilizing structured methodologies like root cause analysis (RCA) and maintaining clear documentation can also help streamline the problem management process and drive continuous improvement.

What is Problem Management?

Problem Management is an IT service management process focused on identifying, analyzing, and resolving the root causes of recurring incidents or problems within an organization's IT infrastructure. The goal is to minimize the impact of issues on business operations and prevent future incidents by addressing underlying causes rather than just treating symptoms. Problem Management typically involves both reactive steps (responding to problems as they arise) and proactive measures (identifying and resolving potential issues before they cause incidents).

What are the key skills and qualifications needed to thrive as a Problem Management professional, and why are they important?

To thrive as a Problem Management professional, you need strong analytical abilities, ITIL certification or similar qualifications, and experience in root cause analysis and incident management. Familiarity with IT Service Management (ITSM) tools like ServiceNow, Jira, or BMC Remedy is typically required. Excellent communication, collaboration, and critical thinking skills help you effectively coordinate between technical teams and stakeholders. These skills ensure the timely resolution of problems, minimize business disruptions, and drive continual service improvement within organizations.

What career is good at problem-solving?

Problem management is a role that requires strong problem-solving skills to identify, analyze, and resolve issues within IT services or organizational processes. Professionals in this field often use analytical tools, root cause analysis, and troubleshooting techniques, and may hold certifications like ITIL to enhance their effectiveness.

What jobs in the US pay 300,000 a year?

Problem Management roles in large organizations, especially senior or managerial positions, can reach or exceed a $300,000 annual salary, often requiring extensive experience, certifications, and leadership skills. High-level positions in IT, finance, or executive management typically offer compensation in this range, with additional bonuses and benefits.

What jobs will no longer exist in 2030?

Problem Management roles are unlikely to disappear by 2030, but automation and AI tools may reduce the need for manual troubleshooting and incident handling. Some routine or repetitive IT support tasks could be automated, shifting focus toward strategic problem analysis and system optimization. Professionals in this field will need to adapt by developing skills in AI, data analysis, and advanced troubleshooting techniques.

What is the difference between Problem Management vs Incident Management?

AspectProblem ManagementIncident Management
Primary FocusIdentifying and resolving root causes of issuesRestoring service quickly after disruptions
ActivitiesAnalyzing problems, preventing future incidentsLogging, categorizing, and resolving incidents
MetricsNumber of problems resolved, root cause analysis effectivenessAverage resolution time, incident volume
Work EnvironmentIT support teams, service desksIT support teams, service desks

Problem Management focuses on identifying and eliminating the root causes of issues to prevent recurrence, while Incident Management aims to restore normal service as quickly as possible after disruptions. Both roles are essential in IT service management, working together to ensure system stability and efficiency.

What jobs pay $10,000 a month without a degree?

Problem Management roles in IT or cybersecurity can pay $10,000 or more per month, especially with experience and certifications like ITIL or CISSP. These jobs often involve overseeing incident resolution, process improvement, and coordinating technical teams, typically requiring strong problem-solving skills and industry knowledge rather than a formal degree.
What are popular job titles related to Problem Management jobs in Houston, TX? For Problem Management jobs in Houston, TX, the most frequently searched job titles are:
What job categories do people searching Problem Management jobs in Houston, TX look for? The top searched job categories for Problem Management jobs in Houston, TX are:
What cities near Houston, TX are hiring for Problem Management jobs? Cities near Houston, TX with the most Problem Management job openings:
Problem Management jobs near you
Infographic showing various Problem Management job openings in Houston, TX as of June 2026, with employment types broken down into 66% Full Time, 29% Part Time, 4% Contract, and 1% Nights. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution, with an average salary of $58,632 per year, or $28.2 per hour.

`Start This Week | Fully Remote | Entry Level Leadership | Flexible Schedule

AO Globe Life

Houston, TX • On-site, Remote

$60K - $80K/yr

Part-time

Posted 13 days ago

Job description

Remote Career Opportunity - Your Future Starts NOW!
Employment Type: Full-Time / Part-Time
Location: Remote (U.S.-Based Only)
Ordinary is over. No experience? No problem. We deliver hands-on training so you can start earning THIS WEEK. Join the unstoppable Globe Life AO team and take control of your future with flexible schedules, uncapped bonuses, and lightning-fast career growth. Get hired in as little as 24-48 hours and start building your success story today!
Why You'll Love It
  • High Earnings Potential - $60K-$80K in year one, with unlimited bonuses.
  • Rapid Career Growth - Promotions, leadership roles, and ongoing coaching.
  • Flexible Lifestyle - Full-time or part-time hours that fit YOUR life.
  • Winning Team Culture - Work with achievers who celebrate success together.
  • Free Training - No prior experience needed; we coach you to win.
What You'll Do
  • Connect with clients through calls, emails, texts, and chats.
  • Keep records sharp while delivering top-tier service.
  • Collaborate with teammates to maximize results.
  • Provide caring support by phone or online.
Who Thrives Here
  • Income seekers - Earn while building a career.
  • Career changers - Transition into a rewarding new path.
  • Parents craving flexibility - Balance family and work with ease.
  • Goal-driven achievers - Unlock success with uncapped potential.
Stronger Call-Out
If you're coachable, hungry, and DONE with ordinary jobs, this is your chance to break free. Step into a career where your hustle = your reward.
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