Administer problem management process including monitoring and reporting on problem resolution. Ensure that system tests are successfully completed and documented, and all problems are resolved.
Administer problem management process including monitoring and reporting on problem resolution. Ensure that system tests are successfully completed and documented, and all problems are resolved.
Strong troubleshooting, Incident Management, Problem Management, and RCA skills. * Experience with system and data integrations. * Ability to support business-critical applications in a production ...
Strong troubleshooting, Incident Management, Problem Management, and RCA skills. * Experience with system and data integrations. * Ability to support business-critical applications in a production ...
Administer problem management process including monitoring and reporting on problem resolution. Ensure that system tests are successfully completed and documented, and all problems are resolved.
Administer problem management process including monitoring and reporting on problem resolution. Ensure that system tests are successfully completed and documented, and all problems are resolved.
Administer problem management process including monitoring and reporting on problem resolution. Ensure that system tests are successfully completed and documented, and all problems are resolved.
Administer problem management process including monitoring and reporting on problem resolution. Ensure that system tests are successfully completed and documented, and all problems are resolved.
Administer problem management process including monitoring and reporting on problem resolution. Ensure that system tests are successfully completed and documented, and all problems are resolved.
Administer problem management process including monitoring and reporting on problem resolution. Ensure that system tests are successfully completed and documented, and all problems are resolved.
Incident & Problem Management * Provide L3 support for critical incidents and root cause analysis. * Document resolutions and contribute to knowledge base and SOPs. Required Skills: * 7-10 years of ...
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Incident & Problem Management * Provide L3 support for critical incidents and root cause analysis. * Document resolutions and contribute to knowledge base and SOPs. Required Skills: * 7-10 years of ...
SAP Solutions PM
Houston, TX · On-site
Lead end-to-end SAP AMS delivery , including production support, incident management, problem management, change control, release planning, and continuous improvement initiatives. * Design and govern ...
SAP Solutions PM
Houston, TX · On-site
Lead end-to-end SAP AMS delivery , including production support, incident management, problem management, change control, release planning, and continuous improvement initiatives. * Design and govern ...
Senior IT Management, Incident & Program Delivery Lead
Spring, TX · On-site
$103K - $103K/yr
Key Responsibilities Incident & Problem Management Excellence * Serve as the primary incident commander for complex or business-critical issues-driving containment, restoration, and transparent ...
Senior IT Management, Incident & Program Delivery Lead
Spring, TX · On-site
$103K - $103K/yr
Key Responsibilities Incident & Problem Management Excellence * Serve as the primary incident commander for complex or business-critical issues-driving containment, restoration, and transparent ...
Key Responsibilities Incident & Problem Management Excellence * Serve as the primary incident commander for complex or businesscritical issues-driving containment, restoration, and transparent ...
Key Responsibilities Incident & Problem Management Excellence * Serve as the primary incident commander for complex or businesscritical issues-driving containment, restoration, and transparent ...
Senior Systems Manager, Paragon Applications - Onsite at Houston Physicians Hospital in Webster, TX
Webster, TX · On-site
Experience with incident management, problem management, and change management processes. * Knowledge of revenue cycle management and patient accounting systems. Preferred Qualifications * Healthca ...
Senior Systems Manager, Paragon Applications - Onsite at Houston Physicians Hospital in Webster, TX
Webster, TX · On-site
Experience with incident management, problem management, and change management processes. * Knowledge of revenue cycle management and patient accounting systems. Preferred Qualifications * Healthca ...
Senior Systems Manager, Paragon Applications - Onsite at Houston Physicians Hospital in Webster, TX
Webster, TX · On-site
Experience with incident management, problem management, and change management processes. * Knowledge of revenue cycle management and patient accounting systems. Preferred Qualifications * Healthca ...
Senior Systems Manager, Paragon Applications - Onsite at Houston Physicians Hospital in Webster, TX
Webster, TX · On-site
Experience with incident management, problem management, and change management processes. * Knowledge of revenue cycle management and patient accounting systems. Preferred Qualifications * Healthca ...
... Problem Management • Support the Change Advisory Board functions and responsibilities • Ensure that appropriately skilled and trained resources are deployed into the service and that they are ...
... Problem Management • Support the Change Advisory Board functions and responsibilities • Ensure that appropriately skilled and trained resources are deployed into the service and that they are ...
Drive incident, problem, change, release, and service request management processes while ensuring service stability and business continuity. * Lead Oracle Fusion quarterly release planning, impact ...
Drive incident, problem, change, release, and service request management processes while ensuring service stability and business continuity. * Lead Oracle Fusion quarterly release planning, impact ...
... proper problem management and change control procedures Ensure security and controls standards are met and followed SKILL REQUIREMENTS Strong background of technical skills Quickly learn how ...
... proper problem management and change control procedures Ensure security and controls standards are met and followed SKILL REQUIREMENTS Strong background of technical skills Quickly learn how ...
Provide continuous process improvement through Incident Management and Problem Management Support the Change Advisory Board functions and responsibilities Ensure that appropriately skilled and ...
Provide continuous process improvement through Incident Management and Problem Management Support the Change Advisory Board functions and responsibilities Ensure that appropriately skilled and ...
Use service desk best practices, ITIL, and problem management to drive continual process improvement culture * Promote self-service tools, the request catalog and the knowledge repository as ...
Use service desk best practices, ITIL, and problem management to drive continual process improvement culture * Promote self-service tools, the request catalog and the knowledge repository as ...
QA Automation Tester
Houston, TX · On-site
Advocate for quality delivery; coordinates activities with overall development team, administers the testing problem management process including monitoring and reporting on problem resolution.
QA Automation Tester
Houston, TX · On-site
Advocate for quality delivery; coordinates activities with overall development team, administers the testing problem management process including monitoring and reporting on problem resolution.
Use service desk best practices, ITIL, and problem management to drive continual process improvement culture * Promote self-service tools, the request catalog and the knowledge repository as ...
Use service desk best practices, ITIL, and problem management to drive continual process improvement culture * Promote self-service tools, the request catalog and the knowledge repository as ...
Sr Manager - IT Infrastructure
Houston, TX · On-site
$150K - $180K/yr
Establish operational rhythm: change management, incident and problem management, and capacity planning. * Own the Microsoft Azure estate: subscription and landing zone design, identity through ...
Sr Manager - IT Infrastructure
Houston, TX · On-site
$150K - $180K/yr
Establish operational rhythm: change management, incident and problem management, and capacity planning. * Own the Microsoft Azure estate: subscription and landing zone design, identity through ...
Establish operational rhythm: change management, incident and problem management, and capacity planning. * Own the Microsoft Azure estate: subscription and landing zone design, identity through ...
Establish operational rhythm: change management, incident and problem management, and capacity planning. * Own the Microsoft Azure estate: subscription and landing zone design, identity through ...
Problem Management information
See Houston, TX salary details
$32.8K is the 25th percentile. Wages below this are outliers.
$26.7K - $34.3K
32% of jobs
$34.3K - $41.9K
2% of jobs
$41.9K - $49.5K
11% of jobs
The median wage is $51.5K / yr.
$49.5K - $57.1K
22% of jobs
$57.1K - $64.7K
5% of jobs
$70.9K is the 75th percentile. Wages above this are outliers.
$64.7K - $72.3K
4% of jobs
$72.3K - $79.9K
4% of jobs
$79.9K - $87.5K
5% of jobs
$87.5K - $95.1K
6% of jobs
$95.1K - $102.7K
6% of jobs
$102.7K - $110.3K
2% of jobs
$26.7K
$58.7K
$110.3K
How much do problem management jobs pay per year?
What is problem management?
What are the key skills and qualifications needed to thrive as a problem management professional?
What are some common challenges faced by professionals in problem management, and how can they be addressed?
What is the difference between Problem Management vs Incident Management?
| Aspect | Problem Management | Incident Management |
|---|---|---|
| Primary Focus | Identifying and resolving root causes of issues | Restoring service quickly after disruptions |
| Activities | Analyzing problems, preventing future incidents | Logging, categorizing, and resolving incidents |
| Metrics | Number of problems resolved, root cause analysis effectiveness | Average resolution time, incident volume |
| Work Environment | IT support teams, service desks | IT support teams, service desks |
Problem Management focuses on identifying and eliminating the root causes of issues to prevent recurrence, while Incident Management aims to restore normal service as quickly as possible after disruptions. Both roles are essential in IT service management, working together to ensure system stability and efficiency.
Is problem management a good career?
What job categories do people searching Problem Management jobs in Houston, TX look for?
The top searched job categories for Problem Management jobs in Houston, TX are:

Waste Management rating
7.5
Based on 655 frontline employees who took The Breakroom Quiz
26th of 92 rated recycling and waste
Job description
USA Waste-Management Resources, LLC has an opening for a full-time Principal Engineer, Digital QA in Houston, TX. Duties: Conduct highly complex quality assurance tests and analysis to ensure that software meets or exceeds specified standards and end-user requirements. Perform technically advanced or in-depth development and execution of test cases. Work closely with Project Management, Quality Assurance, and Development teams on multiple, multi-faceted projects from creation to completion. Solve highly technical and complex problems on multiple projects and provide consultative support to internal staff. Report quality metrics to Senior management. Administer problem management process including monitoring and reporting on problem resolution. Ensure that system tests are successfully completed and documented, and all problems are resolved. Identify, recommend, and implement changes to enhance the effectiveness of quality assurance strategies. Make recommendations to superiors regarding the acquisition and/or implementation of software to increase information systems efficiency. Provide oversight of functional, business process and technical testing services for designated software and business process development projects, and externally developed projects, from initiation through to implementation. Expert in all aspects of the software development lifecycle in a structured environment and provide supervision in a small - medium size team environment. Write effective test plans and understand test strategy and project risk, particularly from a quality perspective. Resource Mobilization for Projects. Implement and monitor processes for Offshore Testing. Define the scope of testing within the context of each release/delivery. Advocate the appropriate level of quality by the resolution of important defects. Take responsibility for the production and approval of all testing deliverables and achievement of testing milestones during a project. Manage all risks associated with the testing and take preventative action when any risks become unacceptable. Provide authoritative advice and guidance to colleagues on any aspect of testing, including training for testers and other developers where appropriate. Work with Business to create UAT test planning and support them throughout the UAT. Hybrid position. Must report to office at 800 Capitol St., Suite 3000, Houston, TX 77002 4 days a week. Min. Req.: Bachelor's degree, or foreign equivalent, in Computer Science, MIS, Engineering, or a related field plus 10 years of experience in software testing and quality assurance within the Software Development Life Cycle (SDLC). 3 years of exp. with database structures, SQL queries, TOAD, and ETL testing knowledge. 3 years of exp. with at least 2 of the following ERP/Procurement systems: Oracle HCM Cloud, EBS HRMS, PeopleSoft-Finance, Oracle Finance/HCM, Ariba, Coupa. 3 years of exp. with at least 2 of the following reporting tools: Power BI, Tableau, SSRS, Spotfire. 3 years of exp. with data analytics, modeling, and algorithms using Python. 3 years of exp. with QA testing, QA plans, test case development, QA methodologies, documentation, Quality Center, QTP, Selenium, and project management. 3 years of exp. with all phases of the Software Development Life Cycle (SDLC) including requirement analysis, design, integration, testing, and validation. 3 years of exp. with AS400 business applications. 3 years of exp. with national accounts applications and integrations: Acorn, Salesforce (SF), Portals, Contract Management, Mulesoft, MAS, Pricing, ESB, and APIs. Apply at our Career Website at https://emcm.fa.us2.oraclecloud.com/hcmUl/CandidateExperience/en/sites/WMCareers.
Reference Job Identification No. 2349637.
WM (WM.com) is North America's leading provider of comprehensive environmental solutions. Previously known as Waste Management and based in Houston, Texas, WM is driven by commitments to put people first and achieve success with integrity. The company, through its subsidiaries, provides collection, recycling and disposal services to millions of residential, commercial, industrial, medical and municipal customers throughout the U.S. and Canada. With innovative infrastructure and capabilities in recycling, organics and renewable energy, WM provides environmental solutions to and collaborates with its customers in helping them pursue their sustainability goals. WM has the largest disposal network and collection fleet in North America, is the largest recycler of postconsumer materials and is a leader in beneficial use of landfill gas, with a growing network of renewable natural gas plants and the most landfill gastoelectricity plants in North America. WM's fleet includes more than 12,000 natural gas trucks - the largest heavyduty natural gas truck fleet in the industry in North America. Healthcare Solutions provides collection and disposal services of regulated medical waste, as well as secure information destruction services, in the U.S., Canada and Western Europe. To learn more about WM and the company's sustainability progress and solutions, visit Sustainability.WM.com.
Equal Employment Opportunity
For United States: WM is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran or any other characteristic protected under applicable federal, state, or local law.
For Canada: WM is committed to the principle of equal employment for all applicants and employees, without discrimination on the basis of all grounds protected by applicable human rights legislation. Accommodations are available on request for candidates taking part in all aspects of the selection process. Please notify us if you require accommodation.
Real ID
In order to travel by air or access federal property, federal law requires individuals have a REAL ID or an acceptable alternative. This position may require the successful candidate to travel by air for business reasons or service federal property. Accordingly, successful candidates must have, or be willing to obtain, a REAL ID or TSAapproved alternative.
What is the value of a WM job? At WM we know that the value of a WM job is more than a paycheck. It's a way to create opportunities for you and your family. This is why we are constantly working to make WM a great place to work and grow a career. We Are WM is what defines the perks of being in the WM family - from benefits, to resources and engagement activities.What Waste Management employees say
Pay
Benefits
Hours and flexibility
Workplace
Get the full story on Breakroom
About WM
Sourced by ZipRecruiter
Industry
Environmental consulting services and water, sewage, waste, steam, air heating and cooling systems
Company size
10,000+ Employees
Headquarters location
Houston, TX, US