Problem Management Jobs in Houston, TX (NOW HIRING)

POSITION OVERVIEW:

The Senior ERP Systems Analyst serves as the functional and technical lead for the organization's ERP platform, with primary responsibility for Infor LN (LN CE) configuration, optimization, stability, and continuous improvement across manufacturing and operational business processes. This role is accountable for end-to-end ERP solution delivery, ensuring that workflows are standardized, scalable, and aligned with business priorities supporting rapid growth, speed to execution, and operational excellence.

The Senior ERP Systems Analyst partners with Operations, Supply Chain, Engineering, Finance, and Project Execution teams to translate business needs into sustainable system solutions. The role owns the lifecycle of ERP enhancements (requirements, design, configuration, testing/UAT, deployment, and post-go-live support), drives governance and change control, and partners closely with Integration, Data/Analytics, and PLM teams to ensure ERP processes, interfaces, reporting, and master data work together as a cohesive enterprise system.

KEY JOB RESPONSIBILITIES:

ERP Ownership & Functional Leadership (Infor LN / LN CE)

• Serve as the lead ERP analyst and subject matter expert for Infor LN (LN CE), owning configuration, process design, and solution delivery across manufacturing, inventory/warehousing, procurement, planning (MPS/MRP), project execution, and finance-adjacent processes.
• Lead requirements gathering and process discovery; translate needs into functional specifications and system designs that prioritize scalability, standardization, and maintainability.
• Configure and maintain LN parameters, master setups, and module settings; ensure system behavior aligns with internal controls and intended business processes.

Manufacturing, Warehouse & Operational Enablement

• Optimize ERP workflows supporting production execution, production orders, labor/material reporting, inventory accuracy, cycle counting, warehouse transfers, shipping/receiving, and multi-site operations.
• Partner with operations and process improvement stakeholders to reduce manual steps, eliminate workarounds, and improve visibility into production status, inventory position, and execution readiness.
• Support connected shop floor and warehouse applications where applicable (e.g., SPS JobControl / StockControl) by ensuring LN transactions, master data, and process steps support clean operational execution and accurate reporting.

Planning, MRP Health & Supply Chain Process Improvement

• Own continuous improvement of planning processes including MPS/MRP behavior, exception management, item planning parameters, supplier/lead time settings, and purchasing workflows.
• Lead periodic MRP "health checks" and root-cause analysis of planning outcomes, including issues related to planned order changes, BOM/routing accuracy, and lead time/supply relationship setup.
• Collaborate with procurement, planning, and finance stakeholders to improve controls and consistency for purchase order management, receipts, matching, and exception resolution.

Master Data, Data Integrity & Controlled Mass Updates

• Drive ERP data integrity by enforcing standards for item master attributes, routings, BOMs, calendars/resources, vendor lead times, and other critical master data required for planning and execution.
• Manage controlled mass update/import procedures (templates, required fields, and verification steps) and limit risk through standardization, training, and permission discipline.
• Partner with Master Data stakeholders and business data stewards (if/when established) to clarify data ownership and improve data quality at the source.

Change Control, Testing & Release Readiness (Infor Governance)

• Own ERP functional change management: coordinate configuration changes, testing evidence, UAT planning, approvals, cutover activities, and post-release validation.
• Ensure ERP changes follow the organization's Infor change control expectations for major, minor, and emergency changes, including required approvals and documented testing evidence.
• Develop and maintain test scripts, UAT checklists, and regression test approaches for core business processes to reduce risk and downtime, especially during monthly maintenance updates and system changes.

Support, Troubleshooting & Problem Management

• Provide advanced troubleshooting and problem management for ERP issues impacting users and operations; identify root causes and implement durable fixes.
• Partner with vendor support and consultants to resolve complex defects and escalate issues effectively with clear evidence, reproduction steps, and business impact analysis.
• Improve supportability through knowledge articles, standardized troubleshooting steps, and "first response" procedures for common incidents.

Security, Roles & Internal Controls (DEM Roles / Access Governance)

• Support and maintain role-based access designs and related security configurations (including DEM roles as applicable), ensuring least privilege and appropriate segregation of duties.
• Coordinate access changes with stakeholders and maintain audit-ready evidence for role updates and approval decisions.

Cross-System Coordination (PLM, Integrations, Analytics)

• Partner with PLM stakeholders to align engineering workflows with ERP execution needs (e.g., released items/BOMs/routings, revisions, effective dates, and downstream planning impacts).
• Collaborate with Integration teams to validate end-to-end business outcomes for ERP-connected applications and interfaces, including monitoring, exception handling, and process continuity.
• Collaborate with Data/Analytics stakeholders to ensure ERP data is structured and governed for reporting and enterprise metrics, supporting the organization's analytics modernization (e.g., Power BI / Microsoft Fabric usage and migration).

AI-Enabled Productivity & Responsible Use (as applicable)

• Leverage AI-enabled tools to accelerate analysis, documentation, test case generation, and knowledgebase creation while ensuring outputs are reviewed for accuracy and handled in compliance with company confidentiality and policy requirements.
• Identify practical opportunities to apply AI/process intelligence capabilities to improve ERP operations (e.g., exception trend analysis, anomaly detection, workflow bottleneck insights) in partnership with data and business stakeholders.

Training, Documentation & User Adoption

• Develop and maintain ERP training materials, process documentation, job aids, and standard work instructions; conduct training for key users and stakeholders.
• Support change adoption by communicating impacts clearly, enabling business readiness, and ensuring smooth transitions to improved workflows.

All other duties as assigned by TAS.

JOB SKILLS:

• Deep functional ERP expertise with strong preference for Infor LN (LN CE) experience in manufacturing and operations environments.
• Strong knowledge of manufacturing workflows, inventory/warehousing, procurement, planning (MRP), and project-driven execution concepts.
• Proven ability to lead process improvement initiatives, translate business needs into scalable functional designs, and drive adoption through training and documentation.
• Strong analytical and troubleshooting skills; able to diagnose complex cross-functional issues and implement durable solutions.
• Strong experience with structured change control, testing/UAT leadership, and release readiness practices.
• Working knowledge of integration concepts and the ability to partner effectively with integration teams (API/interface awareness, monitoring, exception handling).
• Working knowledge of reporting/analytics concepts and data quality principles; able to partner with BI/data engineering teams.
• Familiarity with role-based access and internal control concepts (least privilege, segregation of duties).
• Strong communication skills with the ability to influence stakeholders, manage competing priorities, and lead cross-functional collaboration.
• Practical AI competency: ability to use AI-enabled tools responsibly to improve productivity while maintaining accuracy, confidentiality, and compliance.

EDUCATION & TRAINING:

• Bachelor's degree in Information Systems, Business Administration, Engineering, Computer Science, or a related field; equivalent practical experience may be considered in lieu of a degree.
• Preferred training/certifications in one or more: Infor LN, ERP process design, manufacturing planning (MRP), IT service management, project delivery, process improvement, data/analytics fundamentals, or AI fundamentals for business/IT professionals.

MINIMUM REQUIREMENTS:

• 7+ years of handson ERP experience in a manufacturing, engineering, construction, or projectdriven environment, with progressive responsibility and ownership of ERP solutions.
• Demonstrated experience leading endtoend ERP initiatives, including requirements gathering, solution design, system configuration, testing/UAT, deployment, and postgolive stabilization.
• Proven ability to act as a functional lead and trusted advisor to business stakeholders, translating complex operational requirements into scalable, sustainable ERP solutions.
• Experience supporting or partnering with integrations, reporting/analytics, and master data management, ensuring ERP data accuracy and process alignment across systems.
• Strong understanding of manufacturing and operational business processes, including production planning, inventory control, procurement, and projectbased execution.
• Experience working in growthoriented or transformational environments, where standardization, governance, and scalability are critical.
• Prior experience collaborating with external vendors, consultants, and system integrators, including managing deliverables and holding partners accountable to timelines and quality standards.
• Familiarity with change management, governance, and release management practices within an ERP ecosystem.
• Exposure to data, reporting, or analytics platforms (e.g., Power BI or similar) and an understanding of how ERP data supports enterprise reporting and decisionmaking.

PREFERRED REQUIREMENTS:

• Infor LN (LN CE) experience strongly preferred, including functional configuration, process design, and optimization across one or more core modules (e.g., Manufacturing, Inventory/Warehousing, Procurement, Planning/MRP, Project Execution, or Financeadjacent processes).

PHYSICAL REQUIREMENTS/WORK ENVIRONMENT:

Position is at least 80% to 95% at a desk working with computer. Ability to exert up to 10 pounds of force occasionally and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body. Performs other physical activities including use of fingers, sitting, stooping, bending, crouching, talking, hearing, and performing repetitive motions. Visual acuity requirements include color, depth perception and field of vision necessary to prepare and analyze data and figures, operate a computer terminal, and conduct extensive reading. The incumbent will be subject to inside environmental conditions.

COMPANY OVERVIEW:

Join a team driven to excel in all that we do! When you joinTAS, you join aHouston-headquartered company that is part of a large Houston-headquartered publicly traded company, Comfort Systems USA, with a solid reputation built on outstanding value, integrity, and customer focus.We offer our customers and employees the best of both worlds: a small company feel with the resources, talent, process, and international reach of a large company.

TAS delivers innovative packaged modular systems that are engineered and manufactured in one of our Houston, TX facilities and utilized in data centers, power, and commercial/industrial utility system applications. TAS has successfully delivered and commissioned over 520 packages to over 33 countries. The company is headquartered in Houston, TX and has five ISO 9001 certified manufacturing facilities in Houston, encompassing 1.2m sq. feet with proximity to major shipping ports and interstate highways. TAS manages all logistics and transportation facilitating accelerated construction at customer's facilities.

TAS' fastest growing business is the data center market. By applying deep expertise in cooling, thermodynamics, and power, TAS has developed an entire product line that revolutionizes data center delivery.

With our tremendous market potential, advanced technological systems, entrepreneurial culture as well as a talented and productive workforce, we continue to set and exceed aggressive market penetration and financial goals. More information is available on the company website at: www.tas.com.

IMPORTANT NOTICE: TAS has a tobacco-free workplace policy, under which individuals are not allowed to smoke or use tobacco or nicotine products on the TAS premises, while conducting TAS business off premises or take "smoking" breaks during working hours. "smoking" and "tobacco or nicotine products" includes, but is not limited to, product such as cigarettes, e-cigarettes, cigars, pipes, vaping, all forms of smokeless tobacco (chewing tobacco, snuff, dip) and clove cigarettes

The above declarations are not intended to be an all-inclusive list of the duties and responsibilities of the job described, nor are they intended to be such a listing of the skills and abilities required to do the job. Rather, they are intended only to describe the general nature of the job.

Applications and resumes will be kept on file for a limited time and the Company is under no duty or obligation to contact applicants if they are not selected for the job applied for or if other jobs become available in the future. Applicants that desire to apply for a job that becomes available at the Company in the future, should submit a new employment application or resume.

TAS Energy Inc. guarantees equal employment opportunities to all qualified applicants. All qualified applicants will receive...