Houston, TX · On-site +1
$60K - $80K/yr
No problem. We deliver hands-on training so you can start earning THIS WEEK . Join the unstoppable Globe Life AO team and take control of your future with flexible schedules, uncapped bonuses, and ...
Houston, TX · On-site +1
$60K - $80K/yr
No problem. We deliver hands-on training so you can start earning THIS WEEK . Join the unstoppable Globe Life AO team and take control of your future with flexible schedules, uncapped bonuses, and ...
Coordinate problem management activities by identifying repeat incidents, driving root-cause analysis with resolver teams, and tracking corrective actions that reduce recurring disruption. * Maintain ...
Coordinate problem management activities by identifying repeat incidents, driving root-cause analysis with resolver teams, and tracking corrective actions that reduce recurring disruption. * Maintain ...
Houston, TX · On-site
Coordinate problem management activities by identifying repeat incidents, driving root-cause analysis with resolver teams, and tracking corrective actions that reduce recurring disruption. * Maintain ...
Houston, TX · On-site
Coordinate problem management activities by identifying repeat incidents, driving root-cause analysis with resolver teams, and tracking corrective actions that reduce recurring disruption. * Maintain ...
Houston, TX · On-site
$51.50 - $71/hr
Problem Management Module * Change Management Module * Asset Management Module * Configuration Management Database (CMDB) Module * Service Catalog Module * Service Level Management Module * Knowledge ...
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Houston, TX · On-site
$51.50 - $71/hr
Problem Management Module * Change Management Module * Asset Management Module * Configuration Management Database (CMDB) Module * Service Catalog Module * Service Level Management Module * Knowledge ...
Houston, TX · On-site
$52 - $68.75/hr
... Change & Problem Management via ServiceNow • Troubleshoot and resolve Endur + ODW-related issues end-to-end • Partner with business stakeholders and IT teams across Trading & Supply ...
Houston, TX · On-site
$52 - $68.75/hr
... Change & Problem Management via ServiceNow • Troubleshoot and resolve Endur + ODW-related issues end-to-end • Partner with business stakeholders and IT teams across Trading & Supply ...
Support Change & Problem Management via ServiceNow * Troubleshoot and resolve Endur + ODW-related issues end-to-end * Partner with business stakeholders and IT teams across Trading & Supply Must-Have ...
Quick apply
Support Change & Problem Management via ServiceNow * Troubleshoot and resolve Endur + ODW-related issues end-to-end * Partner with business stakeholders and IT teams across Trading & Supply Must-Have ...
Houston, TX · On-site
$52 - $68.75/hr
Support Change & Problem Management via ServiceNow * Troubleshoot and resolve Endur + ODW-related issues end-to-end * Partner with business stakeholders and IT teams across Trading & Supply Must-Have ...
Houston, TX · On-site
$52 - $68.75/hr
Support Change & Problem Management via ServiceNow * Troubleshoot and resolve Endur + ODW-related issues end-to-end * Partner with business stakeholders and IT teams across Trading & Supply Must-Have ...
Houston, TX · On-site
The Self Storage Property Manager is responsible for overseeing the day-to-day operations and ... Attention to detail and problem-solving skills.
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Apply Early
Houston, TX · On-site
The Self Storage Property Manager is responsible for overseeing the day-to-day operations and ... Attention to detail and problem-solving skills.
Apply Early
Houston, TX · On-site
$100/hr
Support Change & Problem Management via ServiceNow * Troubleshoot and resolve Endur + ODW-related issues end-to-end * Partner with business stakeholders and IT teams across Trading & Supply Must-Have ...
Quick apply
Apply Early
Houston, TX · On-site
$100/hr
Support Change & Problem Management via ServiceNow * Troubleshoot and resolve Endur + ODW-related issues end-to-end * Partner with business stakeholders and IT teams across Trading & Supply Must-Have ...
Apply Early
Sugar Land, TX · On-site
The Self Storage Property Manager is responsible for overseeing the day-to-day operations and ... Attention to detail and problem-solving skills.
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Apply Early
Sugar Land, TX · On-site
The Self Storage Property Manager is responsible for overseeing the day-to-day operations and ... Attention to detail and problem-solving skills.
Apply Early
Houston, TX · On-site
NET app support experience ✔ Knowledge of Marketing & Sales processes ✔ AMS support exposure (incidents, change, problem management) ✔ Strong communication and stakeholder rapport ✔ Ability ...
Houston, TX · On-site
NET app support experience ✔ Knowledge of Marketing & Sales processes ✔ AMS support exposure (incidents, change, problem management) ✔ Strong communication and stakeholder rapport ✔ Ability ...
Provide continuous process improvement through Incident Management and Problem Management Support the Change Advisory Board functions and responsibilities Ensure that appropriately skilled and ...
Provide continuous process improvement through Incident Management and Problem Management Support the Change Advisory Board functions and responsibilities Ensure that appropriately skilled and ...
... and problem resolution, including system and service interruptions. • Enabling service ... Manage the employee work schedule and provide backup support. • Act as the SPOC for the Support ...
... and problem resolution, including system and service interruptions. • Enabling service ... Manage the employee work schedule and provide backup support. • Act as the SPOC for the Support ...
Strong analysis capabilities and skills in structured problem solving. * Strong program and service ... Manage system enhancements to the WebSphere platform and supporting e-commerce systems * Build ...
Strong analysis capabilities and skills in structured problem solving. * Strong program and service ... Manage system enhancements to the WebSphere platform and supporting e-commerce systems * Build ...
Houston, TX · On-site
Lead end-to-end SAP AMS delivery , including production support, incident management, problem management, change control, release planning, and continuous improvement initiatives. * Design and govern ...
Houston, TX · On-site
Lead end-to-end SAP AMS delivery , including production support, incident management, problem management, change control, release planning, and continuous improvement initiatives. * Design and govern ...
Strong analysis capabilities and skills in structured problem solving. * Strong program and service ... Manage system enhancements to the WebSphere platform and supporting e-commerce systems * Build ...
Strong analysis capabilities and skills in structured problem solving. * Strong program and service ... Manage system enhancements to the WebSphere platform and supporting e-commerce systems * Build ...
Strong analysis capabilities and skills in structured problem solving. * Strong program and service ... Manage system enhancements to the WebSphere platform and supporting e-commerce systems * Build ...
Strong analysis capabilities and skills in structured problem solving. * Strong program and service ... Manage system enhancements to the WebSphere platform and supporting e-commerce systems * Build ...
Houston, TX · On-site
$110K - $130K/yr
Incident, Problem, Change, Request • Manage Service Catalog and Knowledge Management • Maintain CMDB accuracy and asset records • Oversee ITOM modules: Discovery, Service Mapping • Manage ...
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Houston, TX · On-site
$110K - $130K/yr
Incident, Problem, Change, Request • Manage Service Catalog and Knowledge Management • Maintain CMDB accuracy and asset records • Oversee ITOM modules: Discovery, Service Mapping • Manage ...
Apply Early
Participate in major incident reviews and problem management activities to ensure root cause analysis and preventative actions are implemented • Ensure Contract Alignment: Validate that MSP ...
Participate in major incident reviews and problem management activities to ensure root cause analysis and preventative actions are implemented • Ensure Contract Alignment: Validate that MSP ...
The IT Technician II also mentors Tier 1 staff, contributes to knowledge management, and supports problem management and change management activities. Key Responsibilities Support & Troubleshooting ...
The IT Technician II also mentors Tier 1 staff, contributes to knowledge management, and supports problem management and change management activities. Key Responsibilities Support & Troubleshooting ...
$32.7K is the 25th percentile. Wages below this are outliers.
$26.7K - $34.3K
32% of jobs
$34.3K - $41.9K
2% of jobs
$41.9K - $49.5K
11% of jobs
The median wage is $51.5K / yr.
$49.5K - $57.1K
22% of jobs
$57.1K - $64.7K
5% of jobs
$70.9K is the 75th percentile. Wages above this are outliers.
$64.7K - $72.3K
4% of jobs
$72.3K - $79.9K
4% of jobs
$79.9K - $87.5K
5% of jobs
$87.5K - $95.1K
6% of jobs
$95.1K - $102.7K
6% of jobs
$102.7K - $110.2K
2% of jobs
$26.7K
$58.6K
$110.2K
To thrive as a Problem Manager, you need expertise in IT service management, strong analytical abilities, and troubleshooting skills, often supported by a degree in information technology or a related field. Familiarity with ITIL frameworks, incident management systems (like ServiceNow or Remedy), and relevant certifications such as ITIL Foundation or Problem Management Certification are highly valuable. Excellent communication, stakeholder management, and critical thinking skills help you proactively resolve complex issues and coordinate across departments. These skills ensure the effective identification, tracking, and permanent resolution of system problems, minimizing business impact and improving organizational stability.
Problem Managers often contend with balancing multiple high-priority incidents while ensuring root cause analysis is thorough and documented. They must navigate between different technical teams and stakeholders to drive consensus and implement long-term solutions, which can be challenging under tight deadlines. Rapidly changing IT environments and evolving business needs require continual learning and adaptability. However, successfully overcoming these challenges leads to improved service reliability, increased job satisfaction, and valuable visibility within the organization.
A Problem Manager is responsible for identifying, analyzing, and resolving recurring IT issues to prevent future incidents. They work closely with technical teams to find root causes, implement solutions, and improve overall service reliability. Their goal is to minimize business disruptions by proactively managing problems and ensuring permanent fixes.
Houston, TX • On-site, Remote
$60K - $80K/yr
Part-time
Posted 6 days ago
