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Problem Manager Jobs in Richmond, TX (NOW HIRING)

Marriott International

Rooms Controller

Houston, TX · On-site

Job Title Assign room according to guest request and preferences whenever possible. Pre-register designated guests and prepare key packets. Organize and coordinate check-in/pre-registration ...

Andor Tech Inc.

IT Software Engineer

Houston, TX · On-site

Support Change & Problem Management via ServiceNow * Troubleshoot and resolve Endur + ODW-related issues end-to-end * Partner with business stakeholders and IT teams across Trading & Supply Must-Have ...

Beth Page tech

ServiceNow Developer

Houston, TX · On-site

$51.50 - $71/hr

Problem Management Module * Change Management Module * Asset Management Module * Configuration Management Database (CMDB) Module * Service Catalog Module * Service Level Management Module * Knowledge ...

ECI Group

Sr Endur Developer

Houston, TX · On-site

$52 - $68.75/hr

... Change & Problem Management via ServiceNow • Troubleshoot and resolve Endur + ODW-related issues end-to-end • Partner with business stakeholders and IT teams across Trading & Supply ...

campus4tech

Application Support Analyst

Houston, TX · On-site

NET app support experience ✔ Knowledge of Marketing & Sales processes ✔ AMS support exposure (incidents, change, problem management) ✔ Strong communication and stakeholder rapport ✔ Ability ...

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Problem Manager information

See Richmond, TX salary details

$22.8K

$50K

$94.1K

How much do problem manager jobs pay per year?

As of Aug 8, 2026, the average yearly pay for problem manager in Richmond, TX is $50,027.00, according to ZipRecruiter salary data. Most workers in this role earn between $27,300.00 and $68,400.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a problem manager, and why are they important?

To thrive as a Problem Manager, you need expertise in IT service management, strong analytical abilities, and troubleshooting skills, often supported by a degree in information technology or a related field. Familiarity with ITIL frameworks, incident management systems (like ServiceNow or Remedy), and relevant certifications such as ITIL Foundation or Problem Management Certification are highly valuable. Excellent communication, stakeholder management, and critical thinking skills help you proactively resolve complex issues and coordinate across departments. These skills ensure the effective identification, tracking, and permanent resolution of system problems, minimizing business impact and improving organizational stability.

What is the role of a problem manager?

A problem manager is responsible for identifying, analyzing, and resolving the root causes of incidents to prevent future issues. They work closely with IT teams, utilize problem management tools, and follow ITIL best practices to improve service stability and reduce downtime.

What are the primary challenges a problem manager faces in their day-to-day work?

Problem Managers often contend with balancing multiple high-priority incidents while ensuring root cause analysis is thorough and documented. They must navigate between different technical teams and stakeholders to drive consensus and implement long-term solutions, which can be challenging under tight deadlines. Rapidly changing IT environments and evolving business needs require continual learning and adaptability. However, successfully overcoming these challenges leads to improved service reliability, increased job satisfaction, and valuable visibility within the organization.

What does a problem manager do?

A Problem Manager is responsible for identifying, analyzing, and resolving recurring IT issues to prevent future incidents. They work closely with technical teams to find root causes, implement solutions, and improve overall service reliability. Their goal is to minimize business disruptions by proactively managing problems and ensuring permanent fixes.

What is a problem manager?

A problem manager is a professional responsible for identifying, analyzing, and resolving the root causes of incidents within an organization’s IT or service environment. They work to prevent recurring issues by implementing solutions and often use ITIL frameworks and tools to manage problem records and coordinate with technical teams.
What cities near Richmond, TX are hiring for Problem Manager jobs? Cities near Richmond, TX with the most Problem Manager job openings:
Problem Manager jobs near you
Infographic showing various Problem Manager job openings in Richmond, TX as of August 2026, with employment types broken down into 86% Full Time, and 14% Contract. Highlights an 95% In-person, and 5% Remote job distribution, with an average salary of $50,027 per year, or $24.1 per hour.

`Start This Week | Fully Remote | Entry Level Leadership | Flexible Schedule

AO Globe Life

Houston, TX • On-site, Remote

$60K - $80K/yr

Part-time

Re-posted 9 days ago

Job description

Remote Career Opportunity - Your Future Starts NOW!
Employment Type: Full-Time / Part-Time
Location: Remote (U.S.-Based Only)
Ordinary is over. No experience? No problem. We deliver hands-on training so you can start earning THIS WEEK. Join the unstoppable Globe Life AO team and take control of your future with flexible schedules, uncapped bonuses, and lightning-fast career growth. Get hired in as little as 24-48 hours and start building your success story today!
Why You'll Love It
  • High Earnings Potential - $60K-$80K in year one, with unlimited bonuses.
  • Rapid Career Growth - Promotions, leadership roles, and ongoing coaching.
  • Flexible Lifestyle - Full-time or part-time hours that fit YOUR life.
  • Winning Team Culture - Work with achievers who celebrate success together.
  • Free Training - No prior experience needed; we coach you to win.
What You'll Do
  • Connect with clients through calls, emails, texts, and chats.
  • Keep records sharp while delivering top-tier service.
  • Collaborate with teammates to maximize results.
  • Provide caring support by phone or online.
Who Thrives Here
  • Income seekers - Earn while building a career.
  • Career changers - Transition into a rewarding new path.
  • Parents craving flexibility - Balance family and work with ease.
  • Goal-driven achievers - Unlock success with uncapped potential.
Stronger Call-Out
If you're coachable, hungry, and DONE with ordinary jobs, this is your chance to break free. Step into a career where your hustle = your reward.
High-Reach Hashtags
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