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Problem Manager Jobs in Melissa, TX (NOW HIRING)

MN8 Energy

Solar Supervisor

Dallas, TX

Work inside in front of a computer 50% of the time or more, utilizing various applications and a CMMS (Computerized Maintenance Management System) system to manage daily schedules and reports from ...

Bank of America

Senior Site Reliability Engineer

Plano, TX

$54.50 - $72.50/hr

Azure landing zones, private networking, DNS, firewalls, private endpoints, observability, incident response, problem management, canary health checks, production readiness, and cloud governance

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Problem Manager information

See Melissa, TX salary details

$27.3K

$59.9K

$112.6K

How much do problem manager jobs pay per year?

As of Aug 16, 2026, the average yearly pay for problem manager in Melissa, TX is $59,880.00, according to ZipRecruiter salary data. Most workers in this role earn between $32,700.00 and $81,900.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a problem manager, and why are they important?

To thrive as a Problem Manager, you need expertise in IT service management, strong analytical abilities, and troubleshooting skills, often supported by a degree in information technology or a related field. Familiarity with ITIL frameworks, incident management systems (like ServiceNow or Remedy), and relevant certifications such as ITIL Foundation or Problem Management Certification are highly valuable. Excellent communication, stakeholder management, and critical thinking skills help you proactively resolve complex issues and coordinate across departments. These skills ensure the effective identification, tracking, and permanent resolution of system problems, minimizing business impact and improving organizational stability.

What is the role of a problem manager?

A problem manager is responsible for identifying, analyzing, and resolving the root causes of incidents to prevent future issues. They work closely with IT teams, utilize problem management tools, and follow ITIL best practices to improve service stability and reduce downtime.

What are the primary challenges a problem manager faces in their day-to-day work?

Problem Managers often contend with balancing multiple high-priority incidents while ensuring root cause analysis is thorough and documented. They must navigate between different technical teams and stakeholders to drive consensus and implement long-term solutions, which can be challenging under tight deadlines. Rapidly changing IT environments and evolving business needs require continual learning and adaptability. However, successfully overcoming these challenges leads to improved service reliability, increased job satisfaction, and valuable visibility within the organization.

What does a problem manager do?

A Problem Manager is responsible for identifying, analyzing, and resolving recurring IT issues to prevent future incidents. They work closely with technical teams to find root causes, implement solutions, and improve overall service reliability. Their goal is to minimize business disruptions by proactively managing problems and ensuring permanent fixes.

What is a problem manager?

A problem manager is a professional responsible for identifying, analyzing, and resolving the root causes of incidents within an organization’s IT or service environment. They work to prevent recurring issues by implementing solutions and often use ITIL frameworks and tools to manage problem records and coordinate with technical teams.

What job categories do people searching Problem Manager jobs in Melissa, TX look for?

The top searched job categories for Problem Manager jobs in Melissa, TX are:

What cities near Melissa, TX are hiring for Problem Manager jobs?

Cities near Melissa, TX with the most Problem Manager job openings:

Problem Manager jobs near you
Infographic showing various Problem Manager job openings in Melissa, TX as of August 2026, with employment types broken down into 1% As Needed, 68% Full Time, 20% Part Time, and 11% Contract. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution, with an average salary of $59,880 per year, or $28.8 per hour.

`Urgently Hiring | Remote Entry Level Leadership | Start ASAP

American Income Life AO

Dallas, TX • On-site, Remote

Part-time

Medical, Life, Retirement

Re-posted 16 days ago

Job description

100% Remote - No Experience Needed - Start This Week!
Join our fast-growing team. We provide full training, flexible hours, and uncapped bonuses. Apply now and get hired in 24-48 hours!
Location: Remote (U.S.-Based Only)
Employment Type: Full-Time or Part-Time
Compensation: Weekly Performance-Based Pay
Start Date: ASAP - Quick Interview & Fast OnboardingWhy You'll Love This Job
  • 100% Work from Home
  • Weekly Performance-Based Pay
  • Full Training Provided - No Experience Needed
  • Flexible Schedule - You choose your hours
  • Union-Backed Benefits (Life, Health, Retirement)
  • Fast Hiring Process - Interview Within 24-48 Hours
What You'll Be Doing
  • Making outgoing calls, emails, texts and chats from clients
  • Explain and update benefit options
  • Maintain accurate records and policy details
  • Provide excellent service with a friendly attitude
  • Collaborate with a virtual team and hit daily goals
We're Looking For
  • No experience? No problem - we train you fully
  • Excellent communication and people skills
  • Reliable, organized, and motivated to succeed
  • Basic computer skills (Zoom, email, online tools)
  • Must be 18+ and authorized to work in the U.S.
  • Must be willing to get Licensed in Life and Health Insurance
Popular Keywords (for Search Visibility)
Work From Home Jobs, Entry-Level, No Experience Needed, Hiring Immediately, Training Provided, Weekly Pay, Apply Today Start Tomorrow, Beginner Friendly, Urgently Hiring, Flexible HoursReady to Get Started?
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