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Problem Manager Jobs in Melissa, TX (NOW HIRING)

MDAEdge

Senior OpCenter Developer

Plano, TX · On-site

$52.50 - $69.25/hr

... problem management, service requests, and change management effectively. • Ensure SLA and KPI compliance to maintain uptime and application availability. • Identify and implement continuous ...

PNC Bank

Account Manager II

Dallas, TX · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Identifying and resolving operational, client, and project-related issues through effective problem ... Manages processes outlined in the contract and partners to resolve challenges regarding ...

CGI Inc.

Project Manager

Dallas, TX · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Project Management Main location: United States, Texas, Dallas Position ID:J0626-2532 Employment ... Success in this role requires exceptional problem-solving skills, the ability to synthesize ...

1 point system

DNS Engineer

Plano, TX · On-site

Manage DNS zones, records, and lifecycle across environments (on-prem / cloud) * Support incident response, root cause analysis, and problem management * Partner with network, security, and ...

Concentra

Accounting Manager (IT Finance)

Addison, TX

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Progressive knowledge of Business Improvement, Problem Management and * Preventive maintenance processes * Exhibits superior teamwork skills * Strong interpersonal and communication skills a must

Concentra

Accounting Manager (IT Finance)

Addison, TX · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Progressive knowledge of Business Improvement, Problem Management and * Preventive maintenance processes * Exhibits superior teamwork skills * Strong interpersonal and communication skills a must

Concentra

Accounting Manager (IT Finance)

Addison, TX

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Progressive knowledge of Business Improvement, Problem Management and * Preventive maintenance processes * Exhibits superior teamwork skills * Strong interpersonal and communication skills a must

Concentra

Accounting Manager (IT Finance)

Addison, TX · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Progressive knowledge of Business Improvement, Problem Management and * Preventive maintenance processes * Exhibits superior teamwork skills * Strong interpersonal and communication skills a must

Procom Consultants Group

Project Manager

Dallas, TX · On-site

Such as Service Desk ticketing software, Problem Management applications, Asset Management applications, Monitoring tools, to name a few. (all of which are software applications) KEY MEASUREMENTS ...

Procom Consultants Group

Project Manager

Dallas, TX · On-site

Such as Service Desk ticketing software, Problem Management applications, Asset Management applications, Monitoring tools, to name a few. (all of which are software applications) KEY MEASUREMENTS ...

CGI Inc.

Business Analyst (with Power BI)

Dallas, TX · On-site

  • Retirement

  • PTO

CGI is seeking an experienced Business Analyst to lead enterprise problem management initiatives focused on improving application reliability, operational resilience, and service stability across a ...

Noblesoft Technologies

Release Coordinator

Dallas, TX · On-site

Problem Coordinator:- * Ensuring that the problems for which they are responsible, including the ones that have been identified within the Availability and Capacity Management processes, progress ...

CGI Inc.

Project Manager

Dallas, TX · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Problem Management What you can expect from us: Together, as owners, let's turn meaningful insights into action. Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you'll ...

o9 Solutions, Inc.

DevOps Manager

Dallas, TX · On-site

$152K - $210K/yr

  • Medical

  • Retirement

Manage all aspects of o9 platform deployment and technical operations. * Manage global DevOps team ... Strong decision-making, problem-solving skills, critical thinking, and testing skills * Ability to ...

Sarian Solutions

Java/J2EE Developer

Plano, TX · On-site

$48.75 - $63.25/hr

Plano, TX & Irving, TX Duration: Full-Time * Incident Management, Problem Management, Experience with Remedy / Service now / Maximo (Any equivalent tool). * Java/J2EE, OOPS, Servlets, JSP, JavaScript

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Showing results 21-40

All JobsProblem JobsProblem Manager JobsProblem Manager Jobs in Melissa, TX

Problem Manager information

See Melissa, TX salary details

$27.3K

$59.9K

$112.6K

How much do problem manager jobs pay per year?

As of Aug 16, 2026, the average yearly pay for problem manager in Melissa, TX is $59,880.00, according to ZipRecruiter salary data. Most workers in this role earn between $32,700.00 and $81,900.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a problem manager, and why are they important?

To thrive as a Problem Manager, you need expertise in IT service management, strong analytical abilities, and troubleshooting skills, often supported by a degree in information technology or a related field. Familiarity with ITIL frameworks, incident management systems (like ServiceNow or Remedy), and relevant certifications such as ITIL Foundation or Problem Management Certification are highly valuable. Excellent communication, stakeholder management, and critical thinking skills help you proactively resolve complex issues and coordinate across departments. These skills ensure the effective identification, tracking, and permanent resolution of system problems, minimizing business impact and improving organizational stability.

What is the role of a problem manager?

A problem manager is responsible for identifying, analyzing, and resolving the root causes of incidents to prevent future issues. They work closely with IT teams, utilize problem management tools, and follow ITIL best practices to improve service stability and reduce downtime.

What are the primary challenges a problem manager faces in their day-to-day work?

Problem Managers often contend with balancing multiple high-priority incidents while ensuring root cause analysis is thorough and documented. They must navigate between different technical teams and stakeholders to drive consensus and implement long-term solutions, which can be challenging under tight deadlines. Rapidly changing IT environments and evolving business needs require continual learning and adaptability. However, successfully overcoming these challenges leads to improved service reliability, increased job satisfaction, and valuable visibility within the organization.

What does a problem manager do?

A Problem Manager is responsible for identifying, analyzing, and resolving recurring IT issues to prevent future incidents. They work closely with technical teams to find root causes, implement solutions, and improve overall service reliability. Their goal is to minimize business disruptions by proactively managing problems and ensuring permanent fixes.

What is a problem manager?

A problem manager is a professional responsible for identifying, analyzing, and resolving the root causes of incidents within an organization’s IT or service environment. They work to prevent recurring issues by implementing solutions and often use ITIL frameworks and tools to manage problem records and coordinate with technical teams.

What job categories do people searching Problem Manager jobs in Melissa, TX look for?

The top searched job categories for Problem Manager jobs in Melissa, TX are:

What cities near Melissa, TX are hiring for Problem Manager jobs?

Cities near Melissa, TX with the most Problem Manager job openings:

Problem Manager jobs near you
Infographic showing various Problem Manager job openings in Melissa, TX as of August 2026, with employment types broken down into 1% As Needed, 68% Full Time, 20% Part Time, and 11% Contract. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution, with an average salary of $59,880 per year, or $28.8 per hour.

Senior OpCenter Developer

MDAEdge

Plano, TX • On-site

$52.50 - $69.25/hr

Full-time

Re-posted 22 days ago

Job description

Job Summary:
MDAEdge is seeking an experienced OpCenter Senior Developer to join their team. The ideal candidate will have a strong background in MES development and will be responsible for managing governance, customer engagement, and coordination with manufacturing sites to ensure seamless operations and process improvements.
Responsibilities:
• Develop and enhance OpCenter EX DS, IPL, MOM Connect, and Mendix applications.
• Translate solution requirements and collaborate with the development team for implementation.
• Provide techno-functional analysis and assess the impact of changes and new requirements.
• Design and implement efficient solutions for complex business problems based on the Siemens OpCenter MOM platform.
• Offer product and technical guidance on OpCenter applications to team members.
• Handle incident management, problem management, service requests, and change management effectively.
• Ensure SLA and KPI compliance to maintain uptime and application availability.
• Identify and implement continuous process improvement opportunities.
• Work closely with customer stakeholders to understand and support manufacturing and business processes.
• Coordinate with manufacturing sites to contextualize shop floor operations.
• Collaborate with MES COE, interfacing application teams, and digital manufacturing initiatives.
• Work with the product team to ensure seamless operations, upgrades, and implementations.
• Manage team performance, knowledge sharing, and governance reporting.
Qualifications:
Required:
• 4-7 years of experience as an MES Developer (Any MES, OpCenter Discrete Preferred)
• Strong expertise in OpCenter EX DS, IPL, MOM Connect, and Mendix development
• Experience with incident management, problem management, service requests, and change management
• Ability to work on solution design based on the Siemens OpCenter MOM platform
• Strong coordination skills with MES COE, digital manufacturing teams, and interfacing applications
• Proven ability to provide technical and product guidance on OpCenter applications
• Strong communication and customer management skills
Company:
The world doesn't have a talent shortage. It has a talent alignment problem. MDA Edge exists to fix that. Founded in , the company is headquartered in Sheridan, WY, US, , with a team of 51-200 employees. The company is currently Growth Stage.

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