Houston, TX · On-site +1
$60K - $80K/yr
No problem. We deliver hands-on training so you can start earning THIS WEEK . Join the unstoppable Globe Life AO team and take control of your future with flexible schedules, uncapped bonuses, and ...
Houston, TX · On-site +1
$60K - $80K/yr
No problem. We deliver hands-on training so you can start earning THIS WEEK . Join the unstoppable Globe Life AO team and take control of your future with flexible schedules, uncapped bonuses, and ...
Coordinate problem management activities by identifying repeat incidents, driving root-cause analysis with resolver teams, and tracking corrective actions that reduce recurring disruption. * Maintain ...
Coordinate problem management activities by identifying repeat incidents, driving root-cause analysis with resolver teams, and tracking corrective actions that reduce recurring disruption. * Maintain ...
Houston, TX · On-site
Coordinate problem management activities by identifying repeat incidents, driving root-cause analysis with resolver teams, and tracking corrective actions that reduce recurring disruption. * Maintain ...
Houston, TX · On-site
Coordinate problem management activities by identifying repeat incidents, driving root-cause analysis with resolver teams, and tracking corrective actions that reduce recurring disruption. * Maintain ...
Houston, TX · On-site
... Problem Management). • Drive operational excellence, reliability, and reduced downtime. • Own SLAs, KPIs, and platform operational metrics. • Translate business requirements into platform ...
Houston, TX · On-site
... Problem Management). • Drive operational excellence, reliability, and reduced downtime. • Own SLAs, KPIs, and platform operational metrics. • Translate business requirements into platform ...
Implement and manage effective governance practices and procedures across contracted scope of responsibilities (including change, incident, request, event, problem, and vendor management) * Develop ...
Implement and manage effective governance practices and procedures across contracted scope of responsibilities (including change, incident, request, event, problem, and vendor management) * Develop ...
Houston, TX · On-site
$51.50 - $71/hr
Problem Management Module * Change Management Module * Asset Management Module * Configuration Management Database (CMDB) Module * Service Catalog Module * Service Level Management Module * Knowledge ...
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Houston, TX · On-site
$51.50 - $71/hr
Problem Management Module * Change Management Module * Asset Management Module * Configuration Management Database (CMDB) Module * Service Catalog Module * Service Level Management Module * Knowledge ...
Support Change & Problem Management via ServiceNow * Troubleshoot and resolve Endur + ODW-related issues end-to-end * Partner with business stakeholders and IT teams across Trading & Supply Must-Have ...
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Support Change & Problem Management via ServiceNow * Troubleshoot and resolve Endur + ODW-related issues end-to-end * Partner with business stakeholders and IT teams across Trading & Supply Must-Have ...
Support Change & Problem Management via ServiceNow * Troubleshoot and resolve Endur + ODW-related issues end-to-end * Partner with business stakeholders and IT teams across Trading & Supply Must-Have ...
Support Change & Problem Management via ServiceNow * Troubleshoot and resolve Endur + ODW-related issues end-to-end * Partner with business stakeholders and IT teams across Trading & Supply Must-Have ...
Houston, TX · On-site
$52 - $68.75/hr
Support Change & Problem Management via ServiceNow * Troubleshoot and resolve Endur + ODW-related issues end-to-end * Partner with business stakeholders and IT teams across Trading & Supply Must-Have ...
Houston, TX · On-site
$52 - $68.75/hr
Support Change & Problem Management via ServiceNow * Troubleshoot and resolve Endur + ODW-related issues end-to-end * Partner with business stakeholders and IT teams across Trading & Supply Must-Have ...
Houston, TX · On-site
The Self Storage Property Manager is responsible for overseeing the day-to-day operations and ... Attention to detail and problem-solving skills.
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Houston, TX · On-site
The Self Storage Property Manager is responsible for overseeing the day-to-day operations and ... Attention to detail and problem-solving skills.
Houston, TX · On-site
$100/hr
Support Change & Problem Management via ServiceNow * Troubleshoot and resolve Endur + ODW-related issues end-to-end * Partner with business stakeholders and IT teams across Trading & Supply Must-Have ...
Quick apply
Houston, TX · On-site
$100/hr
Support Change & Problem Management via ServiceNow * Troubleshoot and resolve Endur + ODW-related issues end-to-end * Partner with business stakeholders and IT teams across Trading & Supply Must-Have ...
Houston, TX · On-site
NET app support experience ✔ Knowledge of Marketing & Sales processes ✔ AMS support exposure (incidents, change, problem management) ✔ Strong communication and stakeholder rapport ✔ Ability ...
Houston, TX · On-site
NET app support experience ✔ Knowledge of Marketing & Sales processes ✔ AMS support exposure (incidents, change, problem management) ✔ Strong communication and stakeholder rapport ✔ Ability ...
Sugar Land, TX · On-site
The Self Storage Property Manager is responsible for overseeing the day-to-day operations and ... Attention to detail and problem-solving skills.
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Sugar Land, TX · On-site
The Self Storage Property Manager is responsible for overseeing the day-to-day operations and ... Attention to detail and problem-solving skills.
Houston, TX · Hybrid
$90K - $111K/yr
Proven ability to improve employee experience using data-driven approaches such as VOC programs, journey mapping, and problem management * Strong understanding of ITSM and service quality metrics ...
Houston, TX · Hybrid
$90K - $111K/yr
Proven ability to improve employee experience using data-driven approaches such as VOC programs, journey mapping, and problem management * Strong understanding of ITSM and service quality metrics ...
Houston, TX · Hybrid
$88K - $108K/yr
Proven ability to improve employee experience using data-driven approaches such as VOC programs, journey mapping, and problem management * Strong understanding of ITSM and service quality metrics ...
Quick apply
Houston, TX · Hybrid
$88K - $108K/yr
Proven ability to improve employee experience using data-driven approaches such as VOC programs, journey mapping, and problem management * Strong understanding of ITSM and service quality metrics ...
... and problem resolution, including system and service interruptions. • Enabling service ... Manage the employee work schedule and provide backup support. • Act as the SPOC for the Support ...
... and problem resolution, including system and service interruptions. • Enabling service ... Manage the employee work schedule and provide backup support. • Act as the SPOC for the Support ...
Provide continuous process improvement through Incident Management and Problem Management Support the Change Advisory Board functions and responsibilities Ensure that appropriately skilled and ...
Provide continuous process improvement through Incident Management and Problem Management Support the Change Advisory Board functions and responsibilities Ensure that appropriately skilled and ...
Lead end-to-end SAP AMS delivery , including production support, incident management, problem management, change control, release planning, and continuous improvement initiatives. * Design and govern ...
Lead end-to-end SAP AMS delivery , including production support, incident management, problem management, change control, release planning, and continuous improvement initiatives. * Design and govern ...
Houston, TX · Remote
Experience in the areas of change control, problem management, incident management troubleshooting security solutions * Technical understanding and awareness to security best practices to be ...
Houston, TX · Remote
Experience in the areas of change control, problem management, incident management troubleshooting security solutions * Technical understanding and awareness to security best practices to be ...
Houston, TX · Remote
Experience in the areas of change control, problem management, incident management troubleshooting security solutions * Technical understanding and awareness to security best practices to be ...
Houston, TX · Remote
Experience in the areas of change control, problem management, incident management troubleshooting security solutions * Technical understanding and awareness to security best practices to be ...
$30.5K is the 25th percentile. Wages below this are outliers.
$24.9K - $32K
32% of jobs
$32K - $39.1K
2% of jobs
$39.1K - $46.2K
11% of jobs
The median wage is $48K / yr.
$46.2K - $53.2K
22% of jobs
$53.2K - $60.3K
5% of jobs
$66.1K is the 75th percentile. Wages above this are outliers.
$60.3K - $67.4K
4% of jobs
$67.4K - $74.5K
4% of jobs
$74.5K - $81.5K
5% of jobs
$81.5K - $88.6K
6% of jobs
$88.6K - $95.7K
6% of jobs
$95.7K - $102.8K
2% of jobs
$24.9K
$54.7K
$102.8K
To thrive as a Problem Manager, you need expertise in IT service management, strong analytical abilities, and troubleshooting skills, often supported by a degree in information technology or a related field. Familiarity with ITIL frameworks, incident management systems (like ServiceNow or Remedy), and relevant certifications such as ITIL Foundation or Problem Management Certification are highly valuable. Excellent communication, stakeholder management, and critical thinking skills help you proactively resolve complex issues and coordinate across departments. These skills ensure the effective identification, tracking, and permanent resolution of system problems, minimizing business impact and improving organizational stability.
Problem Managers often contend with balancing multiple high-priority incidents while ensuring root cause analysis is thorough and documented. They must navigate between different technical teams and stakeholders to drive consensus and implement long-term solutions, which can be challenging under tight deadlines. Rapidly changing IT environments and evolving business needs require continual learning and adaptability. However, successfully overcoming these challenges leads to improved service reliability, increased job satisfaction, and valuable visibility within the organization.
A Problem Manager is responsible for identifying, analyzing, and resolving recurring IT issues to prevent future incidents. They work closely with technical teams to find root causes, implement solutions, and improve overall service reliability. Their goal is to minimize business disruptions by proactively managing problems and ensuring permanent fixes.
Houston, TX • On-site, Remote
$60K - $80K/yr
Part-time
Posted 12 days ago
