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Problem Manager Jobs in Leander, TX (NOW HIRING)

PetSmart Careers

PetsHotel Lead

Round Rock, TX · On-site

$15.58 - $22.26/hr

PetSmart does Anything for Pets - JOIN OUR TEAM! Pets Hotel Lead About Life at PetSmart At PetSmart, Anything for Pets begins with our people. Every associate plays a vital role in creating ...

Strada

Problem Resolution Associate (Bilingual)

Round Rock, TX · On-site

$14.50 - $18.25/hr

Strada is a people, payroll, and technology leader simplifying international workforce management ... Learn more at www.stradaglobal.com We are looking for a Bi-Lingual (Spanish/English) Problem ...

K&L Gates

Lead, IT Change Management

Austin, TX · On-site

$97K - $146K/yr

KEY RELATIONSHIPS Director, Global Support Services / ITSM Leadership, Incident / Problem Manager, Global Service Desk and Deskside Support teams, Application, Infrastructure, Network, Cloud ...

Atos

Media Operations Manager

Austin, TX

Qualifications - Minimum of 3 years supervisory/management experience. - 5 years experience with handling vaulted media - Possess working knowledge of incident and problem management - Must be able ...

Cotality

Senior IT Service Delivery

Austin, TX · On-site

Resilience & Problem Management: Drive the Root Cause Analysis (RCA) process by facilitatingdeep-dive post-incident reviews (PIRs). Act as an ITSM Success Partner to communicate problemtrends, risks ...

Wise Skulls

Teamcenter Support analyst

Austin, TX · On-site

Understanding of ITIL processes (Incident/Change/Problem management). Basic scripting knowledge (Shell, Batch, Python). Experience 5 +years of relevant experience in Teamcenter support or PLM ...

HyreU

Teamcenter L2 Support

Austin, TX · On-site

Understanding of ITIL processes (Incident/Change/Problem management). * Basic scripting knowledge (Shell, Batch, Python). Experience * 5 +years of relevant experience in Teamcenter support or PLM ...

LPL Financial

AVP, Recovery Manager

Austin, TX

... Problem Management, SRE, DevOps, or related disciplines * 2+ years of application, infrastructure, and/or cloud technologies, enabling effective triage and informed recovery leadership * 2+ years ...

Art of Problem Solving

Math Instructor

Austin, TX

$32/hr

Classroom Management: Expertly manage up to 16 students. * Grade & Provide Feedback: Provide ... AoPS Academy is a program of Art of Problem Solving, a global leader in K-12 advanced education.

Art of Problem Solving

Math Instructor

Austin, TX · On-site

$32/hr

Classroom Management: Expertly manage up to 16 students. * Grade & Provide Feedback: Provide ... AoPS Academy is a program of Art of Problem Solving, a global leader in K-12 advanced education.

Osano

Sales Manager

Austin, TX · Remote

You possess excellent communication skills and have no problem managing expectations at various levels in a 100% remote office environment. * You've successfully built, grown, and led a sales team ...

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All JobsProblem Manager JobsProblem Manager Jobs in Leander, TX

Problem Manager information

See Leander, TX salary details

$26.8K

$58.7K

$110.4K

How much do problem manager jobs pay per year?

As of Jun 11, 2026, the average yearly pay for problem manager in Leander, TX is $58,692.00, according to ZipRecruiter salary data. Most workers in this role earn between $32,000.00 and $80,300.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in the Problem Manager position, and why are they important?

To thrive as a Problem Manager, you need expertise in IT service management, strong analytical abilities, and troubleshooting skills, often supported by a degree in information technology or a related field. Familiarity with ITIL frameworks, incident management systems (like ServiceNow or Remedy), and relevant certifications such as ITIL Foundation or Problem Management Certification are highly valuable. Excellent communication, stakeholder management, and critical thinking skills help you proactively resolve complex issues and coordinate across departments. These skills ensure the effective identification, tracking, and permanent resolution of system problems, minimizing business impact and improving organizational stability.

What are the primary challenges a Problem Manager faces in their day-to-day work?

Problem Managers often contend with balancing multiple high-priority incidents while ensuring root cause analysis is thorough and documented. They must navigate between different technical teams and stakeholders to drive consensus and implement long-term solutions, which can be challenging under tight deadlines. Rapidly changing IT environments and evolving business needs require continual learning and adaptability. However, successfully overcoming these challenges leads to improved service reliability, increased job satisfaction, and valuable visibility within the organization.

What does a Problem Manager do?

A Problem Manager is responsible for identifying, analyzing, and resolving recurring IT issues to prevent future incidents. They work closely with technical teams to find root causes, implement solutions, and improve overall service reliability. Their goal is to minimize business disruptions by proactively managing problems and ensuring permanent fixes.

What cities near Leander, TX are hiring for Problem Manager jobs? Cities near Leander, TX with the most Problem Manager job openings:
Problem Manager jobs near you
Infographic showing various Problem Manager job openings in Leander, TX as of June 2026, with employment types broken down into 77% Full Time, 20% Part Time, 1% Temporary, and 2% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $58,692 per year, or $28.2 per hour.

Problem Management Analyst

Prophecy Technologies

Austin, TX • On-site

Full-time

Posted 10 days ago

Job description

Role Overview:
Partner with the Problem Management Lead to convert reactive incident data into proactive, systemic improvements across the organization. This role owns the analytical foundation-validating, categorizing, and identifying patterns across incident and PIR data-to ensure prevention initiatives are driven with speed, accuracy, and impact.
Key Responsibilities:
  • Validate, cleanse, and categorize incidents and Post-Incident Reports (PIRs) into existing problem sets
  • Identify gaps in categorization and surface misclassified records
  • Propose improvements to taxonomy and data structuring
  • Ensure data integrity to enable reliable trend analysis and decision-making
  • Maintain real-time awareness of incident activity and emerging risks
  • Identify recurring themes, tooling gaps, and process bottlenecks
  • Build and maintain a backlog of preventive improvement opportunities
  • Execute small-to-medium initiatives end-to-end in collaboration with the Problem Management Lead

Required Skills:
  • Strong analytical mindset with experience in incident/problem management environments
  • Proficient in Tableau dashboard creation
  • Corrective Action Management
  • Cross-Functional Coordination
  • Hands-on experience with tools such as Radar, HCL, Confluence, Slack, and Webex
  • Proficiency in data analysis, reporting, and visualization tools
  • Ability to work with large datasets and identify meaningful patterns
  • Excellent communication and stakeholder management skills
  • Strong ownership and execution capability

Qualifications:
  • 8+ years of experience

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