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Problem Manager Jobs in Melissa, TX (NOW HIRING)

o9 Solutions, Inc.

DevOps Manager

Dallas, TX · On-site

$152K - $210K/yr

  • Medical

  • Retirement

Manage all aspects of o9 platform deployment and technical operations. * Manage global DevOps team ... Strong decision-making, problem-solving skills, critical thinking, and testing skills * Ability to ...

Staffingine LLC

Network Engineer

Plano, TX · On-site

Understanding of ITIL Framework (Incident, Change, Problem Management) * Flexibility for 24x7 rotational shifts/weekends and ability to work under pressure * Strong interpersonal & communication ...

1 point system

Informatica Platform Engineer/Admin

Dallas, TX · On-site

$52.75 - $69.25/hr

Excellent problem management and troubleshooting skills. Must have ability to lead activities for isolating issues and steer investigations in right direction depending upon logs/patterns/scenarios.

K&K Global Talent Solutions

Hadoop Architect

Plano, TX · On-site

Coordinate with application teams during incident and problem management. * Create and maintain operational documentation, runbooks, and knowledge articles. Required Technical Skills * Strong ...

New

Crowe LLP

Cyber Security Assessment Manager

Dallas, TX · On-site

$109K - $148K/yr

Infrastructure-level Incident and Problem Management * Integrated Cyber Auditing alongside business and operational auditors * Assessing design and operational effectiveness of technical ...

Art of Problem Solving

Front Desk Lead

Frisco, TX · On-site

$18.40/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Manage and respond to customer inquiries both by phone and email * Maintain multiple calendars ... A proactive, initiative-taking approach to problem-solving * The ability to gain a deep ...

Art of Problem Solving

Front Desk Lead

Frisco, TX · On-site

$18.40/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Manage and respond to customer inquiries both by phone and email * Maintain multiple calendars ... A proactive, initiative-taking approach to problem-solving * The ability to gain a deep ...

Procom Consultants Group

ACI Project Manager

Richardson, TX · On-site

$89K - $105K/yr

Such as Service Desk ticketing software, Problem Management applications, Asset Management applications, Monitoring tools, to name a few. (all of which are software applications) KEY MEASUREMENTS ...

Crowe LLP

Cyber Security Assessment Manager

Dallas, TX

$109K - $148K/yr

Infrastructure-level Incident and Problem Management * Integrated Cyber Auditing alongside business and operational auditors * Assessing design and operational effectiveness of technical ...

Art of Problem Solving

Math Teacher

Frisco, TX

$32/hr

  • Retirement

Classroom Management: Expertly manage up to 16 students. * Grade & Provide Feedback: Provide ... AoPS Academy is a program of Art of Problem Solving, a global leader in K-12 advanced education.

Art of Problem Solving

Math Teacher

Frisco, TX · On-site

$32/hr

  • Retirement

Classroom Management: Expertly manage up to 16 students. * Grade & Provide Feedback: Provide ... AoPS Academy is a program of Art of Problem Solving, a global leader in K-12 advanced education.

Apex Informatics

Production Support/SRE

Plano, TX · On-site

$54.50 - $72.50/hr

Good Knowledge of Incident and Problem Management functions (i.e. responding to service requests from Client-facing support team, Operations, Risk/Control partners, etc.) * Scripting is not as big of ...

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Showing results 41-60

All JobsProblem JobsProblem Manager JobsProblem Manager Jobs in Melissa, TX

Problem Manager information

See Melissa, TX salary details

$27.3K

$59.9K

$112.6K

How much do problem manager jobs pay per year?

As of Aug 16, 2026, the average yearly pay for problem manager in Melissa, TX is $59,880.00, according to ZipRecruiter salary data. Most workers in this role earn between $32,700.00 and $81,900.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a problem manager, and why are they important?

To thrive as a Problem Manager, you need expertise in IT service management, strong analytical abilities, and troubleshooting skills, often supported by a degree in information technology or a related field. Familiarity with ITIL frameworks, incident management systems (like ServiceNow or Remedy), and relevant certifications such as ITIL Foundation or Problem Management Certification are highly valuable. Excellent communication, stakeholder management, and critical thinking skills help you proactively resolve complex issues and coordinate across departments. These skills ensure the effective identification, tracking, and permanent resolution of system problems, minimizing business impact and improving organizational stability.

What is the role of a problem manager?

A problem manager is responsible for identifying, analyzing, and resolving the root causes of incidents to prevent future issues. They work closely with IT teams, utilize problem management tools, and follow ITIL best practices to improve service stability and reduce downtime.

What are the primary challenges a problem manager faces in their day-to-day work?

Problem Managers often contend with balancing multiple high-priority incidents while ensuring root cause analysis is thorough and documented. They must navigate between different technical teams and stakeholders to drive consensus and implement long-term solutions, which can be challenging under tight deadlines. Rapidly changing IT environments and evolving business needs require continual learning and adaptability. However, successfully overcoming these challenges leads to improved service reliability, increased job satisfaction, and valuable visibility within the organization.

What does a problem manager do?

A Problem Manager is responsible for identifying, analyzing, and resolving recurring IT issues to prevent future incidents. They work closely with technical teams to find root causes, implement solutions, and improve overall service reliability. Their goal is to minimize business disruptions by proactively managing problems and ensuring permanent fixes.

What is a problem manager?

A problem manager is a professional responsible for identifying, analyzing, and resolving the root causes of incidents within an organization’s IT or service environment. They work to prevent recurring issues by implementing solutions and often use ITIL frameworks and tools to manage problem records and coordinate with technical teams.

What job categories do people searching Problem Manager jobs in Melissa, TX look for?

The top searched job categories for Problem Manager jobs in Melissa, TX are:

What cities near Melissa, TX are hiring for Problem Manager jobs?

Cities near Melissa, TX with the most Problem Manager job openings:

Problem Manager jobs near you
Infographic showing various Problem Manager job openings in Melissa, TX as of August 2026, with employment types broken down into 1% As Needed, 68% Full Time, 20% Part Time, and 11% Contract. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution, with an average salary of $59,880 per year, or $28.8 per hour.

DevOps Manager

o9 Solutions, Inc.

Dallas, TX • On-site

$152K - $210K/yr

Full-time

Medical, Retirement

Posted 26 days ago

Job description

Transforming the Future of Enterprise Planning
At o9, our mission is to be the Most Value-Creating Platform for enterprises by transforming decision-making through our AI-first approach. By integrating siloed planning capabilities and capturing millions-even billions-in value leakage, we help businesses plan smarter and faster.
This not only enhances operational efficiency but also reduces waste, leading to better outcomes for both businesses and the planet. Global leaders like Google, PepsiCo, Walmart, T-Mobile, AB InBev, and Starbucks trust o9 to optimize their supply chains.
DevOps Manager
As a DevOps manager, you will be responsible for leading a team of talented DevOps professionals to maintain and execute organizational policies and procedures for change management, configuration management, release and deployment management, service monitoring, support and problem management across all major cloud providers - AWS, GCP, and Azure.
What you will do in this role:
  • Manage all aspects of o9 platform deployment and technical operations.
  • Manage global DevOps team, assigning and monitoring work tasks and ensuring quality and efficiency is maintained.
  • Hire and grow DevOps talent.
  • Lead, plan, build, configure, test, and deploy DevOps solutions.
  • Collaborate with internal and external customers to manage o9 platform deployment, maintenance and support needs.
  • Promote DevOps strategies and implementation goals.
  • Develop and deploy best in class automation to efficiently manage o9 platform deployments.
  • Analyze and approve code and configuration changes.

What you'll have...
Education:
  • Bachelor's degree in Computer Science, Software Engineering, Information Technology, Industrial Engineering, Engineering Management, or a related field. Master's Degree preferred

Experience:
  • Management experience : 6+ years of experience building and leading high performing diverse teams either as DevOps manager or Software Development Manager.
  • 5-15 years of experience in a Dev Ops role, performance tuning, conducting application upgrades, patches, supporting continuous integration and deployment tooling
  • 3 years of experience with Dockers or similar, 2 years of experience with Kubernetes or similar;
  • Working experience monitoring tool/stack (ELK, Prometheus, Datadog, Dynatrace, Newrelic)

Skills:
  • Proficient with Cloud Operations (AWS, Azure, Google Cloud), Jenkins or similar technologies, Ansible, Terraform, Administration of databases (MS SQL, Mongo)
  • Strong decision-making, problem-solving skills, critical thinking, and testing skills
  • Ability to deliver independently and to translate requirements into technical solutions with minimal supervision
  • Ability and flexibility to work with teams globally, across time zones
This position at o9 Solutions has an annual salary range of $152,814-$210,119. Additionally, you may be eligible to participate in our medical, retirement, and other company-sponsored benefits.**The above information reflects the expected base salary range, although the lower and upper bounds may vary based on location, skills, experience, certifications, licenses, or other relevant factors.
More about us...
At o9, transparency and open communication are at the core of our culture. Collaboration thrives across all levels-hierarchy, distance, or function never limit innovation or teamwork. Beyond work, we encourage volunteering opportunities, social impact initiatives, and diverse cultural celebrations.
With a $3.7 billion valuation and a global presence across Dallas, Amsterdam, Barcelona, Madrid, London, Paris, Tokyo, Seoul, and Munich, o9 is among the fastest-growing technology companies in the world. Through our aim10x vision, we are committed to AI-powered management, driving 10x improvements in enterprise decision-making. Our Enterprise Knowledge Graph enables businesses to anticipate risks, adapt to market shifts, and gain real-time visibility. By automating millions of decisions and reducing manual interventions by up to 90%, we empower enterprises to drive profitable growth, reduce inefficiencies, and create lasting value.
o9 is an equal-opportunity employer that values diversity and inclusion. We welcome applicants from all backgrounds, ensuring a fair and unbiased hiring process. Join us as we continue our growth journey!

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