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Problem Management Jobs in Houston, TX (NOW HIRING)

Seven Seven Software

Full Stack Java Developer

Houston, TX · On-site

$50.25 - $64.75/hr

Strong problem management and problem investigation skills with ability to learn new skills quickly to value add in problem focus areas * Be community minded in their approach to work - and be active ...

Seven Seven Software

Full Stack Java Developer

Houston, TX · On-site

$50.25 - $64.75/hr

Strong problem management and problem investigation skills with ability to learn new skills quickly to value add in problem focus areas * Be community minded in their approach to work - and be active ...

Archer Systems

Manager of End User Support

Houston, TX · On-site

Own incident and problem management for end-user services, including major incident communications/coordination, trend analysis, root cause identification, and driving permanent corrective actions ...

Energy Transfer

Manager, Data Center Operations

Houston, TX · On-site

$159K/yr

... and problem management practices COMPLIANCE & GOVERNANCE * Ensure data center physical infrastructure operations comply with SOC 1 / SOC 2 audit requirements * Support SOX IT General Controls ...

Long View Systems

ERP Program Manager

Houston, TX

$115K - $152K/yr

Knowledge of change and problem management and ability to anticipate risks * Ability to build relationships and foster trust with stakeholders, project teams and project leaders * Strong team ...

Academy, Ltd.

Analyst Technical Support

Katy, TX · On-site

Experience with incident management, problem management, and request fulfillment using ServiceNow and/or other enterprise-level ticketing systems Skills: * Analytical with strong problem-solving ...

Energy transfer

Manager, Data Center Operations

Houston, TX · On-site

$159K/yr

... and problem management practices COMPLIANCE & GOVERNANCE * Ensure data center physical infrastructure operations comply with SOC 1 / SOC 2 audit requirements * Support SOX IT General Controls ...

Stewart

Senior IT Manager

Houston, TX · On-site

$125K - $125K/yr

Accountable for the performance and results of teams including defining the end-to-end employee journey through monitoring and automation-minded problem management * Develops departmental plans ...

Wesco

Data platform Manager - IT

Houston, TX · Remote

Establish and enforce ITIL-aligned processes (Change, Incident, Problem Management). * Drive operational excellence, reliability, and reduced downtime. * Own SLAs, KPIs, and platform operational ...

NextDecade

IT Services Specialist

Houston, TX · On-site

Under general direction, this role is responsible for 1st level IT support which may include Incident/Service Requests, Problem Management, Knowledge Management, Audio/Video Troubleshooting and ...

Invesco

Senior Manager - HR Technology

Houston, TX · Hybrid

... problem management, rootcause analysis, change control, performance monitoring, and operational metrics. * Partner with Security, Privacy and Identity Management teams to ensure HR platforms meet ...

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All JobsProblem Management JobsProblem Management Jobs in Houston, TX

Problem Management information

See Houston, TX salary details

$26.7K

$58.6K

$110.2K

How much do problem management jobs pay per year?

As of Jun 13, 2026, the average yearly pay for problem management in Houston, TX is $58,632.00, according to ZipRecruiter salary data. Most workers in this role earn between $32,000.00 and $80,200.00 per year, depending on experience, location, and employer.

What are some common challenges faced by professionals in Problem Management, and how can they be addressed?

Professionals in Problem Management often encounter challenges such as identifying the root causes of recurring incidents, managing cross-team communication, and ensuring timely resolution of problems. Addressing these challenges requires strong analytical skills, effective collaboration with technical and business teams, and the ability to prioritize tasks based on business impact. Utilizing structured methodologies like root cause analysis (RCA) and maintaining clear documentation can also help streamline the problem management process and drive continuous improvement.

What is Problem Management?

Problem Management is an IT service management process focused on identifying, analyzing, and resolving the root causes of recurring incidents or problems within an organization's IT infrastructure. The goal is to minimize the impact of issues on business operations and prevent future incidents by addressing underlying causes rather than just treating symptoms. Problem Management typically involves both reactive steps (responding to problems as they arise) and proactive measures (identifying and resolving potential issues before they cause incidents).

What are the key skills and qualifications needed to thrive as a Problem Management professional, and why are they important?

To thrive as a Problem Management professional, you need strong analytical abilities, ITIL certification or similar qualifications, and experience in root cause analysis and incident management. Familiarity with IT Service Management (ITSM) tools like ServiceNow, Jira, or BMC Remedy is typically required. Excellent communication, collaboration, and critical thinking skills help you effectively coordinate between technical teams and stakeholders. These skills ensure the timely resolution of problems, minimize business disruptions, and drive continual service improvement within organizations.

What career is good at problem-solving?

Problem management is a role that requires strong problem-solving skills to identify, analyze, and resolve issues within IT services or organizational processes. Professionals in this field often use analytical tools, root cause analysis, and troubleshooting techniques, and may hold certifications like ITIL to enhance their effectiveness.

What jobs in the US pay 300,000 a year?

Problem Management roles in large organizations, especially senior or managerial positions, can reach or exceed a $300,000 annual salary, often requiring extensive experience, certifications, and leadership skills. High-level positions in IT, finance, or executive management typically offer compensation in this range, with additional bonuses and benefits.

What jobs will no longer exist in 2030?

Problem Management roles are unlikely to disappear by 2030, but automation and AI tools may reduce the need for manual troubleshooting and incident handling. Some routine or repetitive IT support tasks could be automated, shifting focus toward strategic problem analysis and system optimization. Professionals in this field will need to adapt by developing skills in AI, data analysis, and advanced troubleshooting techniques.

What is the difference between Problem Management vs Incident Management?

AspectProblem ManagementIncident Management
Primary FocusIdentifying and resolving root causes of issuesRestoring service quickly after disruptions
ActivitiesAnalyzing problems, preventing future incidentsLogging, categorizing, and resolving incidents
MetricsNumber of problems resolved, root cause analysis effectivenessAverage resolution time, incident volume
Work EnvironmentIT support teams, service desksIT support teams, service desks

Problem Management focuses on identifying and eliminating the root causes of issues to prevent recurrence, while Incident Management aims to restore normal service as quickly as possible after disruptions. Both roles are essential in IT service management, working together to ensure system stability and efficiency.

What jobs pay $10,000 a month without a degree?

Problem Management roles in IT or cybersecurity can pay $10,000 or more per month, especially with experience and certifications like ITIL or CISSP. These jobs often involve overseeing incident resolution, process improvement, and coordinating technical teams, typically requiring strong problem-solving skills and industry knowledge rather than a formal degree.
What are popular job titles related to Problem Management jobs in Houston, TX? For Problem Management jobs in Houston, TX, the most frequently searched job titles are:
What job categories do people searching Problem Management jobs in Houston, TX look for? The top searched job categories for Problem Management jobs in Houston, TX are:
What cities near Houston, TX are hiring for Problem Management jobs? Cities near Houston, TX with the most Problem Management job openings:
Problem Management jobs near you
Infographic showing various Problem Management job openings in Houston, TX as of June 2026, with employment types broken down into 66% Full Time, 29% Part Time, 4% Contract, and 1% Nights. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution, with an average salary of $58,632 per year, or $28.2 per hour.

Application Support Analyst

Purple Drive Technologies

Houston, TX • On-site

Full-time

Posted 18 days ago

Job description

Overview:
Skills required :
• Working knowledge of public cloud
• Demonstrated knowledge of Networking/Infrastructure
• Experience with KDB or other non-SQL databases
• Experience supporting public/private cloud-based, Java, or e-commerce applications a plus
• AWS certifications preferred (Cloud Practitioner, Architect, and/or Developer Associate)
• Working knowledge of Grafana and Tableau is a plus
Roles & Responsibilities
As a Technology Support III team member in the Equities Market Production organization, you will ensure the operational stability, availability, and performance of our production application flows. Encourage a culture of continuous improvement as you troubleshoot, maintain, identify, escalate, and resolve production service interruptions for all internally and externally developed systems, leading to a seamless user experience.
Job responsibilities
• Provides end-to-end application or infrastructure service delivery to enable successful business operations of the firm
• Supports the day-to-day maintenance of the firm's systems to ensure operational stability and availability
• Assist in the monitoring of production environments for anomalies and address issues utilizing standard observability tools
• Identify issues for escalation and communication, and provide solutions to the business and technology stakeholders
• Analyze complex situations and trends to anticipate and solve incident, problem, and change management in support of full stack technology systems, applications, or infrastructure
• Monitors trading application stack and critical batch processing to ensure operational stability
• Engages regularly with business client services, infrastructure, and other stakeholders of supported applications
• Resolves day-to-day issues impacting the application stack, acting as the first point of contact for Technology and Business
• Creates, continuously improves, and maintains real-time monitoring dashboards for system operability and performance
• Manages the on-boarding of new businesses, clients, and applications to the team's portfolio
• Support on late night and weekends shifts on rotational basis Required qualifications, capabilities, and skills
• 3+ years of experience or equivalent expertise troubleshooting, resolving, and maintaining information technology services
• Demonstrated knowledge of applications or infrastructure in a large-scale technology environment both on premises and public cloud
• Experience in observability and monitoring tools and techniques
• Exposure to processes in scope of the Information Technology Infrastructure Library (ITIL) framework
• Undergraduate degree in a numerate subject (e.g. mathematics, engineering, computing science)
• Experience with Control M and Autosys Scheduler
• Experience developing and supporting applications built on Python, Java, or .NET framework
• Experience with relational databases and ability to write complex SQL queries
• Experience working with UNIX/Linux platforms - Red Hat Enterprise Linux (RHEL)
• Proficiency with incident and problem management bes t practices including resource coordination, stakeholder communication, root cause analysis, and incident post mortems Preferred qualifications, capabilities, and skills
• Working knowledge of public cloud
• Demonstrated knowledge of Networking/Infrastructure
• Experience with KDB or other non-SQL databases
• Experience supporting public/private cloud-based, Java, or e-commerce applications a plus
• AWS certifications preferred (Cloud Practitioner, Architect, and/or Developer Associate)
• Working knowledge of Grafana and Tableau is a plus

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