Columbus, OH · On-site
$95 - $140/hr
... ITIL) framework. • Core process ownership includes, but is not limited to, Incident, Problem ... Problem Manager, Change Manager, and Process Architect. Requirements * Degree in Computer Science ...
Columbus, OH · On-site
$95 - $140/hr
... ITIL) framework. • Core process ownership includes, but is not limited to, Incident, Problem ... Problem Manager, Change Manager, and Process Architect. Requirements * Degree in Computer Science ...
Dublin, OH · On-site
$51 - $70/hr
... Problem Management, Change Management, Knowledge Management, or Service Catalog, Mobile App ... ITIL/industry standards • Knowledge of software development lifecycle (SDLC) • Effective ...
Dublin, OH · On-site
$51 - $70/hr
... Problem Management, Change Management, Knowledge Management, or Service Catalog, Mobile App ... ITIL/industry standards • Knowledge of software development lifecycle (SDLC) • Effective ...
... Problem Management: Troubleshoot complex issues across Windows, virtualization, and cloud environments, root cause analysis and resolution for production incidents. Ensure adherence to ITIL-based ...
... Problem Management: Troubleshoot complex issues across Windows, virtualization, and cloud environments, root cause analysis and resolution for production incidents. Ensure adherence to ITIL-based ...
Westerville, OH · On-site
$54 - $72.25/hr
Participate in incident, change, and problem management processes following ITIL practices. * Ensure timely resolution of infrastructure and network issues. Monitoring, Security & Compliance
Westerville, OH · On-site
$54 - $72.25/hr
Participate in incident, change, and problem management processes following ITIL practices. * Ensure timely resolution of infrastructure and network issues. Monitoring, Security & Compliance
Columbus, OH · On-site
... ITIL controlled environment with knowledge of Change Control, Incident Management & Problem Management processes . \n \n \n \n \n
Columbus, OH · On-site
... ITIL controlled environment with knowledge of Change Control, Incident Management & Problem Management processes . \n \n \n \n \n
$17 - $25/hr
Follow IT service management (ITSM) best practices, including incident management, problem ... Familiarity with ITSM best practices, such as ITIL * Ability to work independently and as part of a ...
Quick apply
$17 - $25/hr
Follow IT service management (ITSM) best practices, including incident management, problem ... Familiarity with ITSM best practices, such as ITIL * Ability to work independently and as part of a ...
... incident, problem, change, request, configuration, and knowledge management that are fit for a ... ITIL 4 Managing Professional certification or equivalent - with demonstrable ability to apply the ...
... incident, problem, change, request, configuration, and knowledge management that are fit for a ... ITIL 4 Managing Professional certification or equivalent - with demonstrable ability to apply the ...
... incident, problem, change, request, configuration, and knowledge management that are fit for a ... ITIL 4 Managing Professional certification or equivalent - with demonstrable ability to apply the ...
... incident, problem, change, request, configuration, and knowledge management that are fit for a ... ITIL 4 Managing Professional certification or equivalent - with demonstrable ability to apply the ...
... problem, change, request, and configuration management * Balance governance and reinvention - upholding ITIL control disciplines while systematically identifying and re-engineering processes where ...
... problem, change, request, and configuration management * Balance governance and reinvention - upholding ITIL control disciplines while systematically identifying and re-engineering processes where ...
Knowledge of ITIL best practices for incident and problem management * Technical experience * Proficiency with various operating systems, including Windows and Linux. * Knowledge of data storage and ...
Knowledge of ITIL best practices for incident and problem management * Technical experience * Proficiency with various operating systems, including Windows and Linux. * Knowledge of data storage and ...
... problem, change, request, and configuration management * Balance governance and reinvention - upholding ITIL control disciplines while systematically identifying and re-engineering processes where ...
... problem, change, request, and configuration management * Balance governance and reinvention - upholding ITIL control disciplines while systematically identifying and re-engineering processes where ...
Columbus, OH · On-site
$12K/mo
Knowledge of ITIL best practices for incident and problem management * Technical experience * Proficiency with various operating systems, including Windows and Linux. * Knowledge of data storage and ...
Columbus, OH · On-site
$12K/mo
Knowledge of ITIL best practices for incident and problem management * Technical experience * Proficiency with various operating systems, including Windows and Linux. * Knowledge of data storage and ...
Marysville, OH · On-site
$85 - $125/hr
... ITIL processes and practices * To adhere to quality standards, regulatory requirements and company policies * To provide support for on-call escalations and doing incident & problem management * To ...
New
Marysville, OH · On-site
$85 - $125/hr
... ITIL processes and practices * To adhere to quality standards, regulatory requirements and company policies * To provide support for on-call escalations and doing incident & problem management * To ...
New
$17 - $25/hr
Follow IT service management (ITSM) best practices, including incident management, problem ... Familiarity with ITSM best practices, such as ITIL * Ability to work independently and as part of a ...
$17 - $25/hr
Follow IT service management (ITSM) best practices, including incident management, problem ... Familiarity with ITSM best practices, such as ITIL * Ability to work independently and as part of a ...
$17 - $25/hr
Follow IT service management (ITSM) best practices, including incident management, problem ... Familiarity with ITSM best practices, such as ITIL * Ability to work independently and as part of a ...
$17 - $25/hr
Follow IT service management (ITSM) best practices, including incident management, problem ... Familiarity with ITSM best practices, such as ITIL * Ability to work independently and as part of a ...
$17 - $25/hr
Follow IT service management (ITSM) best practices, including incident management, problem ... Familiarity with ITSM best practices, such as ITIL * Ability to work independently and as part of a ...
Quick apply
$17 - $25/hr
Follow IT service management (ITSM) best practices, including incident management, problem ... Familiarity with ITSM best practices, such as ITIL * Ability to work independently and as part of a ...
Columbus, OH · On-site
... and problem management. This role ensures seamless production deployments by guiding releases ... Strong knowledge of ITSM frameworks such as ITIL * Strong communication, problem-solving, and ...
Columbus, OH · On-site
... and problem management. This role ensures seamless production deployments by guiding releases ... Strong knowledge of ITSM frameworks such as ITIL * Strong communication, problem-solving, and ...
Dublin, OH · On-site
$17 - $25/hr
Follow IT service management (ITSM) best practices, including incident management, problem ... Familiarity with ITSM best practices, such as ITIL * Ability to work independently and as part of a ...
Dublin, OH · On-site
$17 - $25/hr
Follow IT service management (ITSM) best practices, including incident management, problem ... Familiarity with ITSM best practices, such as ITIL * Ability to work independently and as part of a ...
$60.75 - $80.25/hr
Partners with Operations teams on long-term solutions including Incident and Problem Management ... Experience applying ITIL * Experience managing an effective reuse program across the enterprise
Quick apply
$60.75 - $80.25/hr
Partners with Operations teams on long-term solutions including Incident and Problem Management ... Experience applying ITIL * Experience managing an effective reuse program across the enterprise
Columbus, OH · On-site
$60.75 - $80.25/hr
Partners with Operations teams on long-term solutions including Incident and Problem Management ... Experience applying ITIL * Experience managing an effective reuse program across the enterprise
Columbus, OH · On-site
$60.75 - $80.25/hr
Partners with Operations teams on long-term solutions including Incident and Problem Management ... Experience applying ITIL * Experience managing an effective reuse program across the enterprise
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$95 - $140/hr
Other
Posted 25 days ago
• Contributes to the strategic vision and serves as a senior technical leader in the planning, design, development, implementation, maintenance, and continuous improvement of IT service management processes aligned to the Information Technology Infrastructure Library (ITIL) framework.
• Core process ownership includes, but is not limited to, Incident, Problem, Change, Release, Service Level, Knowledge, Configuration Management (CMDB), and IT Asset Management (ITAM).
• This role is responsible for advancing the maturity, governance, and integration of configuration management and asset management practices, ensuring accurate service mapping, asset lifecycle visibility, and data integrity to support operational excellence, compliance, and risk mitigation across the Medical Center.
• Leads and delivers medium- to large-scale strategic initiatives with significant scope, risk, and organizational impact.
• Facilitates cross-functional efforts to evaluate, design, and implement new and existing tools, processes, and workflows that enhance IT service delivery and process management capabilities.
• Provides strategic direction and thought leadership to leaders, peers, and team members, ensuring alignment of IT service management processes with evolving business needs, clinical priorities, and technology opportunities.
• Recognized as a subject matter expert and trusted advisor, this role is frequently engaged to resolve complex system and process challenges and drive continuous improvement.
• Acts as a subject matter expert in IT service management strategies, policies, procedures, and methodologies, with a particular emphasis on CMDB governance, service mapping, and IT asset lifecycle management.
• Performs key leadership roles including Problem Manager, Change Manager, and Process Architect.
Requirements
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